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LaCie Slim DVD±RW Drive User Manual
FireWire / LightScribe / Toast 7 Titanium
Table of Contents
Foreword
2.1. Install the Recording Software
2.2. Connect the FireWire Cable to the Drive and to Your Computer
3.1. Supported DVD and CD Formats
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Related Manuals for LaCie 301076 - DVD+/-RW Drive Slim Design
Summary of Contents for LaCie 301076 - DVD+/-RW Drive Slim Design
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Page 1: Table Of Contents
Table of Contents LaCie Slim DVD±RW Drive User Manual page FireWire / LightScribe / Toast 7 Titanium Table of Contents Foreword Precautions 1. Unpacking Your LaCie Drive 1.1. Minimum System Requirements 2. Getting Connected 2.1. Install the Recording Software 2.1.1. Installing the Recording Software 2.1.2. Installing the LightScribe Labeler Software 2.2. Connect the FireWire Cable to the Drive and to Your Computer 3. Using Your LaCie Drive 3.1. Supported DVD and CD Formats 3.1.1. CD and DVD Media Definitions 3.1.2. DVD-Video Zone 3.2. Inserting Discs 3.3. Ejecting Discs 3.4. Emergency Ejection of Discs 3.5. Accessing Discs 3.6. Writing Discs 3.6.1. DVD±RW Writing Methods 3.6.2. CD Writing Methods... - Page 2 Forward LaCie Slim DVD±RW Drive User Manual page FireWire / LightScribe / Toast 7 Titanium Copyrights Copyright © 2006 LaCie. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of LaCie. Trademarks Apple, Mac, Macintosh and FireWire are registered trademarks of Apple Computer, Inc. Sony and iLink are registered trademarks of Sony Electronics. Microsoft, Windows, Windows 98 SE, Windows Millennium Edition, Windows 2000 and Windows XP are registered trademarks of Microsoft Corporation. All trademarks mentioned in this manual are the property of their respective owners. Changes The material in this document is for information only and is subject to change without notice. While reasonable efforts have been made in the preparation of this document to assure its accuracy, LaCie assumes no liability resulting from errors or omissions in this document, or from the use of the information contained herein. LaCie reserves the right to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes. Federal Communications Commission Radio Frequency Interfer- LaCie Slim DVD±RW ence Statement (FCC) Tested To Comply WARNING: Changes or modifications to this unit not expressly approved by With FCC standards the party responsible for compliance could void the user’s authority to oper- ate the equipment. This equipment has been tested and found to comply with FOR HOME OR OFFICE USE the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
- Page 3 Forward LaCie Slim DVD±RW Drive User Manual page FireWire / LightScribe / Toast 7 Titanium Shielded cables and I/O cards must be used for this equipment to comply with the relevant FCC regulations. This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Canada Compliance Statement This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Manufacturer’s Declaration for CE Certification We hereby certify that this device is in compliance with both the EMC Directive (89/336/EEC) and the Low Volt- age Directive (73/23/EEC) issued by the Commission of the European Community. Compliance with these directives implies conformity to the following European Norms: Class B EN60950, EN55022, EN50082-1, EN61000-3-2 With reference to the following conditions: 73/23/EEC Low Voltage Directive 89/336/EEC EMC Directive Laser Products This equipment is certified to comply with DHHS Rule 21 CFR Chapter I, subchapter J in effect as of date of manufacture. This equipment is classified as a Class I Laser product and no hazardous laser radiation is emitted outside the drive. This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a de- signed collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service, or the shop where you purchased the product.
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Page 4: Precautions
Precautions LaCie Slim DVD±RW Drive User Manual page FireWire / LightScribe / Toast 7 Titanium Health, Safety and General Use Precautions The drive you have just purchased includes a laser diode device, which classifies it as a “Laser Class I” product. This laser is not dangerous for the user under normal operating conditions. However, we strongly advise you not to place any reflective objects in the disc loading system, due to the risk of exposure to laser emissions that may be reflected by such objects. Always follow the basic precautions listed below to use your LaCie drive safely and correctly. Respecting these guidelines will help to avoid the possibility of personal injury to yourself or others, as well as to prevent damage to your device and other computer equipment. These precautions include, but are not limited to, the following: Health and Safety Precautions • Read this User Manual carefully, and follow the correct procedure when setting up the device. • Do not look inside or place your hand over the open DVD/CD media tray. Never look directly or indirectly (with a mirror) at the laser diode, even when the device is not in operation. If you expose your eyes or skin to the laser inside you drive, you risk damage or loss of your vision or other personal injury. • Do not open your drive or attempt to disassemble or modify it. Never insert any metallic object into the drive to avoid any risk of electrical shock, fire, short-circuiting or dangerous emissions. Your drive contains no user-serviceable parts. If it ap- pears to be malfunctioning, have it inspected by qualified LaCie service staff. • Never expose your device to rain or use it near water or in damp or wet conditions. Never place containers on it contain- ing liquids that may spill into its openings. Doing so increases the risk of electrical shock, short-circuiting, fire or personal... - Page 5 Precautions LaCie Slim DVD±RW Drive User Manual page FireWire / LightScribe / Toast 7 Titanium the ventilation outlets may cause damage to your drive and cause an increased risk of short-circuiting or fire. • Always unplug the drive if there is a risk of lightning or if it will not be used for an extended period of time. Otherwise, there is an increased risk of electrical shock, short-circuiting or fire. • Do not place heavy objects on top of the drive or use excessive force on its buttons, connectors and tray. Doing so increas- es the risk of damage to the device. • Always place your drive in a horizontal position before using it. Otherwise, it may fall, causing damage to the device and/or corruption or loss of data. • Always remove the disc from the disc tray before transporting your drive. Otherwise, written data may be destroyed or the drive’s internal components may be damaged. • Never use excessive force on the disc loading system; discs should be inserted effortlessly into your drive. If you detect a problem, consult the Troubleshooting section. • Protect your drive from excessive exposure to dust during use or storage. Dust can build up inside the device, increasing the risk of damage or malfunction. • Never use benzene, paint thinners, detergent or other chemical products to clean the outside of the drive. Such products will disfigure and discolor the front panel and casing. Instead, use a soft, dry cloth to wipe the device.
- Page 6 Unpacking Your LaCie Drive LaCie Slim DVD±RW Drive User Manual page FireWire / LightScribe / Toast 7 Titanium . Unpacking Your LaCie Slim DVD±RW Drive Become the producer, director and star of your own DVD epics, the DJ with the freshest music compilations, and the IT ex- pert that archives all of your important files and data. Use your LaCie Slim DVD±RW Drive in conjunction with the included software to create a wide-range of multimedia projects, view DVDs and backup critical volumes and folders. Double Layer DVD Recording With the same technology that underpins Hollywood-style DVD-Videos, Double Layer (DL) discs are compatible with most consumer set-top DVD players and computer DVD-ROM drives. On one DVD+R9 DL disc, you’ll be able to store up to four hours of MPEG-2 video, sixteen hours of VHS-quality video or increase the video bit rate for higher quality movies. And with 8.5GB of storage space on a single DL disc, they’re ideal for archiving and backup applications, and could even be used as replacement for tape in some instances. Now you have the tools to make high-impact, professional quality DVD videos, conveniently make system backups and preserve all of your memories for the future.
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Page 7: Unpacking Your Lacie Drive
Unpacking Your LaCie Drive LaCie Slim DVD±RW Drive User Manual page FireWire / LightScribe / Toast 7 Titanium .. Minimum System Requirements Hardware Requirements Computer equipped with a FireWire interface card. System Requirements Double Layer Recording Toast Titanium 7 LightScribe Labeler 4.7GB or 8.5GB Single/Double Layer Recordable CD or DVD media LightScribe CD or DVD disc... - Page 8 Unpacking Your LaCie Drive LaCie Slim DVD±RW Drive User Manual page FireWire / LightScribe / Toast 7 Titanium Technical noTe: Mac Users: DVD Playback: At the time of publication (November, 2005), Apple only supports DVD playback on Macintosh computers with a built-in DVD-ROM drive. If your system does not have a built-in DVD-ROM drive, in order to enable DVD playback you will need to utilize a third-party utility. Apple Disc Recording Updater: In order to provide maximum compatibility with Apple software products, LaCie is constantly providing drive sup- www.lacie.com/support port updates. Visit our Web site, , choose Optical from the pull-down menu and download the LaCie DiscRecording Support for Mac OS X 10.3.2 or later to add LaCie drive support to applications that utilize Apple’s DiscRecording framework. These include, but are not limited to, the following applications: Finder, iTunes, iPhoto, Backup, Disk Utility and DVD Studio Pro. IMPoRTaNT INFo: To ensure optimal recording results, avoid copying from a CD or DVD and record directly from a hard drive that supports sustained data transfer rates for the following speeds: • 8x = 11.08MB/s...
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Page 9: Getting Connected
9 FireWire / LightScribe / Toast 7 Titanium . Getting Connected .. Installing The LaCie DVD Utilities ... Installing the Recording Software Insert your LaCie DVD Utilities CD-ROM into your internal DVD/CD- ROM, and follow the instructions below that are based on each particu- lar operating system. For more information about the various programs, please refer to the software’s Help section. Mac OS 0..9 and later Double-click the Toast 7 Titanium CD-ROM icon and then open the “Toast 7 Titanium” folder. Drag and... - Page 10 Getting Connected LaCie Slim DVD±RW Drive User Manual page 0 FireWire / LightScribe / Toast 7 Titanium .. Connect the FireWire cable to your LaCie Drive and to your computer Examine the cable carefully and make sure that you have the FireWire cable properly aligned, then insert the cable firmly into the FireWire port on the back of the drive for a stable connection. Look for a FireWire logo (which generally is used to identify the port) next to the connec- tor on the front or back of your computer, then insert the cable firmly into the FireWire port for a stable connection. Technical noTe: Your LaCie Drive does not require a power supply when connected to a standard FireWire bus. If your drive does not receive the necessary power to operate the drive, please contact your LaCie reseller or LaCie Customer Support about purchasing an optional external power supply or power sharing cable (both sold separately).
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Page 11: Using Your Lacie Drive
Using Your LaCie Drive LaCie Slim DVD±RW Drive User Manual page FireWire / LightScribe / Toast 7 Titanium . Using Your LaCie Drive .. Supported DVD/CD Formats Your LaCie drive is compatible with most popular DVD and CD formats: Use your LaCie Slim DVD±RW Drive to: Format Type of Disc Record Read DVD+R9 DL • Create audio CDs DVD+R • Create a DVD-Video DVD+RW • Create data CD/DVDs • Create a backup... -
Page 12: Cd And Dvd Media Definitions
Using Your LaCie Drive LaCie Slim DVD±RW Drive User Manual page FireWire / LightScribe / Toast 7 Titanium ... CD and DVD Media Definitions Your LaCie Slim DVD±RW Drive will let you create, save and share your digital files to CD-R/RW, DVD-R/RW, DVD+R/RW and DVD+R9 DL media. Please refer to section 1.1. Minimum System Requirements and your recording software’s documen- tation to see which recording techniques your computer supports. DVD+R9 DL Discs • Best suited for: recording high-quality DVD videos, backing up systems and archiving large data DVDs. • These discs follow the DVD+ recording techniques, but with 8.5GB of capacity versus 4.7GB for DVD±R discs. • With the increased capacity, it is now possible to increase the video bit rate for higher quality DVD videos. DVD+R Discs • Best suited for: recording DVD videos, storing multiple photo albums and data DVDs under 4.7GB. • These discs have the same write-once concept as CD-R media, but with 4.7GB of capacity versus 700MB for CD-R discs. • DVD+R supports “lossless linking” and the combination of Constant Angular Velocity (CAV) and Constant Linear Velocity (CLV) recording techniques. - Page 13 Using Your LaCie Drive LaCie Slim DVD±RW Drive User Manual page FireWire / LightScribe / Toast 7 Titanium CD-R Discs • Best suited for: recording audio CDs, store photos and data CDs. • Files can not be deleted from CD-R discs, and you cannot write over existing files on a CD-R disc. CD-RW Discs • Best suited for: passing medium sized files around an office or among students. • Discs can be reformated up to 1,000 times, and files can be written over. • Most CD-ROM drives and audio CD players cannot read CD-RW discs.
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Page 14: Dvd-Video Zone
Using Your LaCie Drive LaCie Slim DVD±RW Drive User Manual page FireWire / LightScribe / Toast 7 Titanium ... DVD-Video Zone Nearly all commercially-available DVD discs feature a Region Protection Code (RPC). In order to watch DVD-Video discs, the RPC needs to match the setting on the DVD player. By default, all LaCie DVD-Video-compatible drives are set to the RPC zone of the country in which it was purchased. This RPC setting may be changed using your hardware or software MPEG-II decoder (please refer to the documentation supplied with your decoder for more information). DVD-Video discs that do not feature RPC II encoding may be played on all DVD players set to Zone 1. The worldwide RPC zones are: Zone USA and Canada Zone Europe, Japan, the Middle East and South Africa Zone Southeast Asia (including Hong Kong) Zone Australia, New Zealand, Central and South America... -
Page 15: Inserting Discs
Using Your LaCie Drive LaCie Slim DVD±RW Drive User Manual page FireWire / LightScribe / Toast 7 Titanium .. Inserting Discs Open/Close Button Activity LED Emergency Eject Hole Media Tray To insert a disc, push the Open/Close (#1) button on your LaCie Slim DVD±RW Drive. When the disc tray opens, put the DVD or CD media into the tray with the label side facing up. Make sure the DVD or CD is correctly placed in the center of the disc tray. Gently push in the disc tray or push the Open/Close button to close it. Do not attempt to force the door open, you will damage the drive. The power must be on in order to open the drive. The drive must be on a flat surface to work correctly. To close your LaCie Slim DVD±RW Drive, press the Open/Close button on the front of the drive. CaUTIoN: • Do not force the tray closed. You will damage the drive. • Always remove discs before transporting the drive. • Never move the drive while it is in operation. IMPoRTaNT INFo: LaCie LightScribe Labeler: When you see this dialogue box after inserting... -
Page 16: Ejecting Discs
Using Your LaCie Drive LaCie Slim DVD±RW Drive User Manual page FireWire / LightScribe / Toast 7 Titanium .. Ejecting Discs CaUTIoN: Do not attempt to open the drive’s disc tray or remove the DVD or CD while the unit is in use and be- ing accessed by the computer. You may injure yourself, and damage the drive and/or your computer system. Do not transport the drive with the tray open or with a DVD or CD disc inside it. Doing so may damage the drive and/or data stored on the disc, and will void your warranty. Mac Users Drag the DVD/CD icon on the desktop to the Trash. The Slim DVD±RW drive’s tray will then open. Remove the DVD or CD. Gently push in the disc tray or push the load/eject button to close it. .. Emergency Ejection of Discs In the event that a CD or DVD cannot be ejected with the Open/Close button and the software is not controlling the drive, use the emergency eject operation to open the disc tray. First, switch off your computer and unplug the interface cable. On the front of the drive is the Emergency Eject Hole (see figure in section 3.2. Inserting discs). Insert a... -
Page 17: Accessing Discs
Using Your LaCie Drive LaCie Slim DVD±RW Drive User Manual page FireWire / LightScribe / Toast 7 Titanium .. Accessing Discs Mac Users The CD or DVD volume will appear as an icon on the Desktop. Click on the icon to have access to the contents of the CD or DVD. IMPoRTaNT INFo: At the time of publication, if your Mac does not have a native, built-in DVD-ROM or Combo (CDRW and DVD-ROM) Drive, Apple does not support DVD-Video playback over external, third-party DVD drives. .. Writing Discs The following is a brief overview of some of the recording terminology to help you understand how to use your drive to write discs. IMPoRTaNT INFo: Please refer to your recording software’s user guide for information on how to best use your LaCie Slim DVD±RW drive in write mode. ISO 9660, a standard published by the International Organization for Standardization, defines a file system for CD and DVD-ROM media. It supports different computer operating systems such as Microsoft Windows, Mac OS, and systems that follow the Unix specification, to ensure data exchange. Mac users can choose to create Mac-only, ISO 9660 or Hybrid CD/DVD-ROMs (Mac & PC). ISO 9660 is the standard for cross-platform use, but does not support custom features of the Mac file system such as long file names or icon options. -
Page 18: Dvd±Rw Writing Methods
Using Your LaCie Drive LaCie Slim DVD±RW Drive User Manual page FireWire / LightScribe / Toast 7 Titanium ... DVD±RW Writing Methods Disc at Once (DAO) – A DVD writing process in which the entire DVD is recorded in one session, and data cannot be added after the recording is finished. Differs from the CD-R DAO method because the lead-in, data area and lead-out areas are all written sequentially. Incremental Recording (IR) – A DVD writing process that is similar to the Session at Once (SAO) CD-R writing method; files may be added directly to the DVD-R disc one recording at a time, instead of recording the files to a hard drive before writ- ing the disc. The minimum recorded size, though, must be at least 32KB (even if the file to be recorded is smaller than that), and capacities and write speeds are decreased due to the overhead of combined lead-in/out areas and data. Also, the disc must be finalized before it may be played back by a drive other than the drive recording the disc. Multi-Border Recording (MBR) – A DVD writing process that is very similar to IR, MBR allows you to make an IR disc and then play the disc back on a device that recognizes this type of recording method. MBR creates a very short boundary zone... - Page 19 Using Your LaCie Drive LaCie Slim DVD±RW Drive User Manual page 9 FireWire / LightScribe / Toast 7 Titanium Session at Once (SAO) – A CD writing process which is similar to DAO, where all of the information is written in one ses- sion, but SAO allows for the ability to begin another session and record at a later time. This mode allows for greater control of the recording process than PW or TAO, and more disc space can be utilized because there is no need for gaps between tracks. Track at Once (TAO) – A CD writing process where data is added one track at a time, and the data can be added at a later time. The CD being written to, though, can only be read in the CD rewritable drive that is recording it until the disc is finalized (meaning that no more data can be added). There is also a gap of 2 seconds added between tracks, which will be heard as noise in some audio players. Technical noTe: *Buffer Underrun – The recording of a disc is a system-intensive application, and the rewritable drive needs a constant stream of data. A buffer underrun occurs when the stream of data to the rewritable drive is not fast enough to keep the rewritable drive’s buffer full, causing the an error in the recording process. If this problem oc- curs often, turn down the recording speed and consult section 4.1 Advice for Optimizing FireWire Connections.
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Page 20: Helpful Information
Helpful Information LaCie Slim DVD±RW Drive User Manual page 0 FireWire / LightScribe / Toast 7 Titanium . Helpful Information .. Advice For Optimizing FireWire Connections The following technical information relates to your LaCie Slim DVD±RW Drive and gives some practical advice: ... What is FireWire/IEEE 9? A serial bus used to connect external computer and consumer electronic FireWire Icons devices to computers and consumer electronic consoles. Theses icons will help you easily identify the FireWire interface. They appear on What does IEEE 9 mean? FireWire cables, and next to the FireWire “1394” is an abbreviation of IEEE 1394, the name given to this high-... -
Page 21: Disconnecting Firewire Devices
Helpful Information LaCie Slim DVD±RW Drive User Manual page FireWire / LightScribe / Toast 7 Titanium FireWire Cables and Connectors There are three different types of FireWire cables on the market: 6-to-6-pin, 6-to4-pin and 4-to-4-pin. LaCie FireWire devices are shipped with a certified 6-to-6-pin FireWire cable. Most FireWire-equipped laptop computers feature a 4-pin FireWire connector, so in order to connect your LaCie drive to a laptop with a 4-pin FireWire port, you will need to pur- chase a LaCie certified 6-to-4-pin FireWire cable (sold separately). If your computer does not have a FireWire port, or only has a 4-pin port, consult your LaCie reseller or LaCie Customer Support for information about adding a LaCie FireWire PCI or PCMCIA card. ... Disconnecting FireWire Devices FireWire external devices feature “plug & play” connection. This means that your drive can be connect- ed and disconnected while the computer is running. To prevent failures, it is important you follow these instructions when disconnecting your FireWire device. You must unmount the drive before disconnecting it or powering it down. Drag the disc icon to the Trash. Once the device’s icon no longer appears on the desktop, the drive can be disconnected. -
Page 22: Data Transfers
Helpful Information LaCie Slim DVD±RW Drive User Manual page FireWire / LightScribe / Toast 7 Titanium ... Data Transfers Data transfers are the flow of data that accomplishes a task, usually related to moving data from storage to computer RAM or between storage devices. During data transfers, it’s best to wait before launching other applications on the same FireWire port. Anomalies may arise with computers that have FireWire controllers* that do not conform to OHCI (Open Host Con- troller Interface) standards. In any other configurations, we cannot ensure 100% correct operation. Due to this, you may encounter hanging problems. If this happens, proceed as follows: Make sure that the FireWire cable is connected tightly and securely on both ends of the cable, from the drive to thecom- puter. If you are using a FireWire cable other than the one supplied with your LaCie drive, check that it is FireWire (IEEE 1394) certified. The cable that is provided with your LaCie drive is FireWire (IEEE 1394) certified. CaUTIoN: Do not connect FireWire cables so that they form a ring of devices. There is no need for terminators on FireWire devices, so the unused FireWire connectors should be left empty. Check that the power supply and ground connection are seated properly. Disconnect your computer’s FireWire cable. Wait 30 seconds. Reconnect. Technical noTe: *Controller - This is a component or an electronic card (referred to in this case as a “controller card”) that enables a computer to communicate with or manage certain peripherals. An external controller is an ex- pansion card which fills one of the free slots (i.e. PCI or PCMCIA) inside your PC and which enables a peripheral (i.e. CDR/RW drive, Hard Drive, scanner or printer) to be connected to the computer. If your computer is not equipped with a FireWire controller card, you can purchase an external controller through LaCie. Contact your LaCie reseller or LaCie Technical Support (6. Contacting Customer... -
Page 23: User Advice On Mpeg-Ii Decoders
Helpful Information LaCie Slim DVD±RW Drive User Manual page FireWire / LightScribe / Toast 7 Titanium .. User Advice on MPEG-II Decoders All DVD-Video material is compressed using MPEG-II compression. DVD-Video, with full-motion video and multi-channel sound (multi-lingual soundtracks, surround sound, etc.), is a data-hungry application. Without compression, you would only be able to fit a 5-minute movie onto a 4.5GB disc (the DV format is equivalent to 13GB per hour). MPEG-II compression allows you to fit a full-length feature film, plus bonus material, on just one disc. In order to play DVD-Video discs using your LaCie Slim DVD±RW Drive, you have to use DVD Player supplied by Apple with Mac OS X. If you would like to create your own MPEG-II files please refer to the Toast 7 Titanium documentation. .. File System Formats - Definitions When writing DVD±R/RW and CD-R/RW discs, you will have the option to assign the disc a particular file format (the way in which a computer names and organizes files for storage and retrieval). There are essentially three file system formats to be concerned with when using a LaCie DVD or CD Drive: • Universal Disk Format (UDF) -
Page 24: Dvd Capacity
Helpful Information LaCie Slim DVD±RW Drive User Manual page FireWire / LightScribe / Toast 7 Titanium .. DVD Capacity There are important factors to consider when recording video, audio or data to DVD. The DVD media specification provides for two physical sizes: 4.7” (12cm) and 3.1” (8cm) (both are .47” (1.2cm) thick). DVD discs can also be single-sided (SS) or double-sided (DS), and each side can have one (SL) or two (DL) layers of data. The amount of data or video that a disc can hold are dependent upon factors such as the amount of audio and the degree of compression of the data, video or audio. For example, a single-layer DVD±R disc typically will store just over two hours of MPEG-II video, but it is possible to put up to eight hours of VHS-quality video or one hundred sixty hours of audio on a single-layer disc. When media companies reference the amount of data that a disc can hold, they represent the total amount in terms of gigabytes (GB), or a billion bytes (1000 x 1000 x 1000 bytes). This number, though, is not the way in which a computer addresses the data; to a computer the value is binary and larger than a billion bytes – 1,073,741,824 (1024 x 1024 x 1024 bytes). Therefore, when you put in a 4.7GB DVD disc, the actual available capacity is 4.38GB; and a 8.5GB Double Layer disc has an actual available capacity of 7.95GB. -
Page 25: Troubleshooting
Troubleshooting LaCie Slim DVD±RW Drive User Manual page FireWire / LightScribe / Toast 7 Titanium . Troubleshooting In the event that your LaCie Slim DVD±RW Drive is not working correctly, please refer to the following checklist to find out where the problem is coming from. If you have gone through all of the points on the checklist and your drive is still not www.lacie.com working correctly, please have a look at the FAQs that are regularly published on our Web site – . One of these FAQs may provide an answer to your specific question. You can also visit the drivers pages, where the most recent software updates will be available. If you need further assistance, please contact LaCie Technical Support (see 6. Contacting Customer Service for details). Manual Updates LaCie is constantly striving to give you the most up-to-date, comprehensive User’s Manuals available on the market. It is our goal to provide you with a friendly, easy-to-use format that will help you quickly install and utilize the many functions of your new device. If your manual does not reflect the configurations of the product that you purchased, please check our Web site for the most current version available. Even though LaCie does not provide support nor software for Windows with this product, it can be con- nected to a FireWire-equipped PC. Similarly, LaCie does not provide support for Mac OS 9.x any longer but this product can be used with Mac OS 9.x (soft- ware included on the CD-ROM). The Issue Questions to Ask... - Page 26 Troubleshooting LaCie Slim DVD±RW Drive User Manual page FireWire / LightScribe / Toast 7 Titanium The Issue Questions to Ask Possible Solutions Connected The drive is not recog- Are all of the cables Make sure that all the steps in section 2. Getting nized. connected securely and have been followed correctly. Examine the connections carefully correctly? to ensure that all the cables are inserted in the correct orienta- tion and in the correct location. Are both ends of the Check both ends of the FireWire cable. Disconnect them, wait FireWire cable connected 10 seconds, and reconnect them. If the drive is still not recog- and properly seated? nized, restart your computer and try again. Are the FireWire driv-...
- Page 27 Troubleshooting LaCie Slim DVD±RW Drive User Manual page FireWire / LightScribe / Toast 7 Titanium The Issue Questions to Ask Possible Solutions Has a running software To check, disconnect the FireWire cable, then reconnect and program locked the eject press the Open/Close button. function? If the disc will still not eject, go to section 3.4. Emergency Ejection of Discs for more instructions on how to eject your media. The tray of my Slim This is not an issue. Contrary to Desktop DVD-rewriters, Slim DVD±RW drive does not DVD±RW drives do not feature a motor that closes the tray. close when I click “OK” You will need to close the tray manually. For more information, Discs.
- Page 28 Troubleshooting LaCie Slim DVD±RW Drive User Manual page FireWire / LightScribe / Toast 7 Titanium The Issue Questions to Ask Possible Solutions Has buffer underrun oc- Disable all other software programs that are running during curred (has something the recording session. interrupted the stream of Disconnect the network, if you are using one. On a Mac, data to the recorder)? deactivate File Sharing. Check to see that your hard drive is fast enough. If recording from CD or DVD-ROM to disc, make sure that the speed of the source device is high enough to provide a sufficient data stream to the LaCie drive. Reduce the write speed of the LaCie drive using the appropriate menu in the recording software. DVD-Video playback will Are you using a Mac? This is normal. For legal reasons, if you do not have a built-in not work.
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Page 29: Contacting Customer Support
Contacting Customer Support LaCie Slim DVD±RW Drive User Manual page 9 FireWire / LightScribe / Toast 7 Titanium . Contacting Customer Support Before You Contact Technical Support Read the manuals and review the Troubleshooting section. Try to isolate the problem. If possible, make the drive the only external device on the CPU, and make sure that all of the cables are correctly and firmly attached. If you have asked yourself all of the pertinent questions in the troubleshooting checklist, and you still can’t get your LaCie drive to work properly, contact us via the provided Web link. Before contacting us, make sure that you are in front of your computer and that you have the following information on hand: • Your LaCie drive’s serial number • Operating system (Mac OS or Windows) and version • Computer brand and model • Names of CD or DVD drives installed on your computer • Amount of memory installed • Names of any other devices installed on your computer Serial number sticker... - Page 30 Contacting Customer Support LaCie Slim DVD±RW Drive User Manual page 0 FireWire / LightScribe / Toast 7 Titanium Contacting Customer Support LaCie Asia, Singapore, and Hong Kong LaCie Australia Contact us at: Contact us at: http://www.lacie.com/asia/contact/ http://www.lacie.com/au/contact/ LaCie Belgium LaCie Canada Contact us at: Contact us at: http://www.lacie.com/be/contact/ (Français) http://www.lacie.com/caen/contact/ (English)
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Page 31: Warranty
Warranty LaCie Slim DVD±RW Drive User Manual page FireWire / LightScribe / Toast 7 Titanium . Warranty LaCie warrants your drive against any defect in material and workmanship, under normal use, for the period designated on your warranty certificate. In the event this product is found to be defective within the warranty period, LaCie will, at its option, repair or replace the defective drive. This warranty is void if: The drive was operated/stored in abnormal use or maintenance conditions; The drive is repaired, modified or altered, unless such repair, modification or alteration is expressly authorized in writing by LaCie; The drive was subjected to abuse, neglect, lightning strike, electrical fault, improper packaging or accident; The drive was installed improperly; The serial number of the drive is defaced or missing; The broken part is a replacement part such as a pickup tray, etc. The tamper seal on the drive casing is broken. LaCie and its suppliers accept no liability for any loss of data during the use of this device, or for any of the problems caused as a result. As a precaution, it is recommended that the CD-R/RW, DVD-R/RW and DVD+R/RW media be tested after they have been written to. Under no circumstances do LaCie or its suppliers guarantee the reliability of the DVD or CD media used in this drive. LaCie will not, under any circumstances, be liable for direct, special or consequential damages such as, but not limited to, damage or loss of property or equipment, loss of profits or revenues, cost of replacement goods, or expense or inconve- nience caused by service interruptions. Any loss, corruption or destruction of data while using a LaCie drive is the sole responsibility of the user, and under no circumstances will LaCie be held liable for the recovery or restoration of this data. Under no circumstances will any person be entitled to any sum greater than the purchase price paid for the drive.
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