LaCie d2 DL DVD±RW Drive User Manual page 43

LaCie d2 DL DVD±RW Drive
User's Manual
The Problem
The drive is not
recognized by the
computer.
Questions to Ask
Is the drive connected to the
computer through another drive?
Is there a conflict with other
device drivers or extensions?
Are you running Mac OS 9.x?
Possible Solutions
Try connecting the drive directly to the computer. For best
performance and reliability, connect the LaCie d2 DL
DVD±RW Drive directly to the computer.
Contact LaCie Technical Support
If your LaCie drive is not being recognized by the recording
software, you may be experiencing an extension conflict
between the software and iTunes or DiscBurner. There are
two possible solutions to this problem.
If you do not plan on using iTunes or DiscBurner, follow these
steps:
1) From the Apple Menu, go to Control Panels and open the
Extensions Manager.
2) Scroll down to the Extensions folder and disable
(uncheck) the USB Authoring Support and the FireWire
Authoring Support.
3) Click on the Restart button to restart your computer.
4) Launch the recording software again and check to see if it
recognizes the drive now.
If you plan on using both the recording software and iTunes
or DiscBurner, you may want to create a separate Extension
Set for the recording software:
1) From the Apple Menu, go to Control Panels and open the
Extensions Manager.
2) Press the Duplicate Set button.
3) Give the new Extension set a name, such as Writing.
4) Scroll down to the Extensions folder and disable
(uncheck) the USB Authoring Support and the FireWire
Authoring Support.
5) Click on the Restart button to restart your computer.
Now when you want to use this set, simply go back into
Extensions Manager choose your new set from the Selected
Sets pull-down menu.
8. Troubleshooting
page 43
for help.