Jeep Automobile Warranty Information Booklet page 31

C. If Your Problem Still Isn't Resolved For
Customers Residing in Arkansas, Idaho,
Kentucky and Minnesota ONLY:
(NOTE: This Process is not available for resi-
dents of other states.)
If you can't resolve your warranty problem after
following the two steps described in 7.1(A), and
you live in Arkansas, Idaho, Kentucky or Min-
nesota ONLY, you can contact the Chrysler
Group LLC Customer Arbitration Process in
your area.
You may obtain a brochure describing Chrysler
Group LLC's Customer Arbitration Process, in-
cluding an application, by calling (877) 426-
5337. This service is strictly voluntary, and you
may submit your dispute directly to the Cus-
tomer Arbitration Process (CAP) at no cost. The
HOW TO DEAL WITH WARRANTY PROBLEMS
CAP is administered by an independent dispute
settlement organization and may be contacted in
writing at the following address:
National Center for Dispute Settlement
Chrysler Group LLC
Customer Arbitration Process
P.O. Box 727
Mt. Clemens, MI 48046
The CAP reviews only vehicle disputes involv-
ing Chrysler Group LLC ( Chrysler ) Limited
Warranty or a Chrysler / Mopar Part Limited
Warranty. The CAP does not review disputes
involving the sale of a new or used vehicle, per-
sonal injury/property damage claims, disputes
relating to design of the vehicle or part, or dis-
putes which are already the subject of litigation.
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