Jeep Automobile Warranty Manual
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Jeep Automobile Warranty Manual

Jeep Automobile Warranty Manual

Chrysler
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Download this manual See also: Manual and Warranty, Owner's Manual
WARRANTY COVERAGE AT A GLANCE
DESCRIPTION
1 Yr/
2 Yr/
3 Yr/
3 Yr/
5 Yr/
7 Yr/
8 Yr/
12,000
24,000
36,000
50,000
100,000
70,000
80,000
Basic Coverage
Special Extended
Warranty Coverage
Anti-Corrosion
Federal Emission
Warranty
Federal Emission
Warranty - Specified
Components
California Emission
Warranty
California Emission
Warranty - Specified
Components
1

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  • Page 1 WARRANTY COVERAGE AT A GLANCE DESCRIPTION 1 Yr/ 2 Yr/ 3 Yr/ 3 Yr/ 5 Yr/ 7 Yr/ 8 Yr/ 12,000 24,000 36,000 50,000 100,000 70,000 80,000 Basic Coverage Special Extended Warranty Coverage Anti-Corrosion Federal Emission Warranty Federal Emission Warranty - Specified Components California Emission Warranty...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS Your Legal Rights Under 3.6 Certain Kinds of Corrosion These Warranties ......4 Not Covered ......12 3.7 Other Exclusions .
  • Page 3 TABLE OF CONTENTS Other Information About Your Warranties 6.1 Exchanged Parts May Be Used in Warranty Repairs ....20 6.2 Pre-Delivery Service....21 6.3 Production Changes .

  • Page 4: Your Legal Rights Under These Warranties

    LEGAL RIGHTS 1. Your Legal Rights Under These Warranties The warranties contained in this booklet are the only express These implied warranties are limited, to the extent allowed warranties that Chrysler makes for your sport utility vehicle. by law, to the time periods covered by the express written These warranties give you specific legal rights.

  • Page 5: What's Covered

    WHAT'S COVERED 2. What's Covered 2.1 Basic Warranty A. What’s Covered at No Cost to You B. Tires Are Covered by Other Warranties The Basic Warranty covers the cost of all parts and The Basic Warranty covers every Chrysler-supplied part labor needed to repair any defective item on your of your sport utility vehicle except its tires.
  • Page 6 WHAT'S COVERED D. When It Begins F. Registration and Operation Requirements The Basic Warranty begins on either of the following The Basic Warranty covers your sport utility vehicle only dates, whichever is earlier: • the date you take delivery of the sport utility vehicle; or •...

  • Page 7: Corrosion Warranty

    WHAT'S COVERED 2.2 Corrosion Warranty This warranty has two time-and-mileage limits: A. Description of Coverage This warranty covers the cost of all parts and labor needed to repair or replace any sheet metal panels • For sheet metal panels, the limit is 36 months, that get holes from rust or other corrosion.

  • Page 8: Federal Emission Warranty

    WHAT'S COVERED 2.3 Federal Emission Warranty • ignition coil and ignition module; • intake manifold; A. Parts Covered for 2 Years or 24,000 Miles • on-board diagnostic-system components; Federal law requires Chrysler to warrant the • oxygen sensors; following emissions parts for 2 years or 24,000 •...

  • Page 9: Emission Performance Warranty

    WHAT'S COVERED These limits are counted from the time when your begins under 2.1(D). The Emission Performance Basic Warranty begins under 2.1(D). The covered Warranty covers the cost of repairing or adjusting any parts are: components or parts that might be needed for your sports utility vehicle to pass Federal Emission Standards for a •...

  • Page 10: What's Not Covered

    WHAT'S NOT COVERED 3. What's Not Covered 3.1 Modifications Not Covered A. Some Modifications Don’t Void the or needed because of the installation or use of non- Warranties But Aren’t Covered Chrysler parts, components, equipment, materials, or Certain changes that you might make to your sports additives.

  • Page 11: Environmental Factors Not Covered

    WHAT'S NOT COVERED 3.3 Maintenance Costs Not Covered B. Modifications That Will Void Your Warranties Disconnecting, tampering with, or altering the Your warranties don’t cover the costs of repairing odometer will void your warranties, unless your damage caused by poor or improper maintenance. Nor repairing technician follows the legal requirements do they cover damage caused by the use of contami- for repairing or replacing odometers.

  • Page 12: Incidental And Consequential Damages Not Covered

    WHAT'S NOT COVERED 3.4 Incidental and Consequential 3.5 Racing Not Covered Damages Not Covered Your warranties don’t cover the costs of repairing damage or conditions caused by racing, nor do they Your warranties don’t cover any incidental or conse- cover the repair of any defects that are found as the quential damages connected with your sport utility result of participating in a racing event.

  • Page 13: Other Exclusions

    WHAT'S NOT COVERED 3.7 Other Exclusions 3.8 Total Loss, Salvage, Junk, or Scrap Sport Utility Vehicles Not Covered Your warranties don’t cover the costs of repairing damage or conditions caused by any of the following: A sport utility vehicle has no warranty coverage of any kind if: •...

  • Page 14: How To Get Warranty Service

    HOW TO GET WARRANTY SERVICE 4. How to Get Warranty Service B. In Foreign Countries If your sport utility vehicle is being operated 4.1 Where to Take Your Sport Utility temporarily outside the U.S. and its possessions or territories and if it is registered in the U.S. or a Vehicle U.S.

  • Page 15: Emergency Warranty Repairs

    HOW TO GET WARRANTY SERVICE 4.3 Getting Service Under the Federal • When you get home, contact the U.S. Chrysler Emission Performance Warranties Customer Center and explain that you want to be reimbursed. You’ll find the address and telephone number at 5.2. A.
  • Page 16 HOW TO GET WARRANTY SERVICE B. Further Steps You Can Take, and How to If you want more information about getting Get More Information service under the Federal Emission Warranty or If you think your dealer has wrongly denied you the Performance Warranty, or if you want to emission-warranty coverage, follow the steps report what you think is a violation of these...

  • Page 17: How To Deal With Warranty Problems

    HOW TO DEAL WITH WARRANTY PROBLEMS 5. How to Deal with Warranty B. What Chrysler Will Do Problems Once you have followed the two steps described in 5.1(A), a Chrysler representative at Chrysler headquarters will review your situation. If it’s 5.1 Steps to Take something that Chrysler can help you with, Chrysler will provide your dealer with all the information and...

  • Page 18: Helpful Addresses And Telephone Numbers

    HOW TO DEAL WITH WARRANTY PROBLEMS 5.2 Helpful Addresses and Telephone Some states have laws allowing you to get a replacement sport utility vehicle or a refund of Numbers the sport utility vehicle’s purchase price under Here are the addresses and telephone numbers of certain circumstances.
  • Page 19 HOW TO DEAL WITH WARRANTY PROBLEMS • Chrysler de Mexico Customer Relations Lago Alberto #320 Mexico 11320, D.F. Phone (in Mexico): (915) 729-1248 Phone (outside Mexico): (525) 729-1248 • Puerto Rico and U.S. Virgin Islands Customer Service Chrysler International Services, S.A. Box 167 Hato Rey, Puerto Rico 00919 Phone: (787) 750-5252...

  • Page 20: Other Information About Your Warranties

    MISCELLANEOUS Miscellaneous 6. Other Information About Your Warranties 6.1 Exchanged Parts May Be Used in Warranty Repairs • engine assemblies; • transmission assemblies; In the interest of customer satisfaction, Chrysler may • instrument cluster assemblies; offer exchange service on some sport utility vehicle •...

  • Page 21: Pre-Delivery Service

    MISCELLANEOUS 6.2 Pre-Delivery Service A defect in or damage to the mechanical, electrical, sheet-metal, paint, trim, and other components of your sport utility vehicle may have occurred at the factory or while it was being shipped to the dealer. Such a defect or damage is usually detected and corrected at the factory.

  • Page 22: California Emission Warranty

    CALIFORNIA EMISSION WARRANTY 7. California Emission Control Warranty Statement Your Warranty Rights and Obligations Where a warrantable condition exists, Chrysler will repair (Applies Only to Vehicles Certified your vehicle at no cost to you including diagnosis, parts and labor. for Sale and Registered in the State of California) MANUFACTURER'S WARRANTY COVERAGE: The California Air Resources Board is pleased to explain...
  • Page 23 CALIFORNIA EMISSION WARRANTY For 7 years or 70,000 miles whichever first occurs: -- As the vehicle owner, you should also be aware that 1. If an emission-related part listed in this warranty Chrysler may deny you warranty coverage if your booklet specially noted with coverage for 7 years vehicle or a part has failed due to abuse, neglect, or 70,000 miles is defective, the part will be...
  • Page 24 CALIFORNIA EMISSION WARRANTY check test for three years or 50,000 miles, whichever occurs Exclusions first. Chrysler also warrants that any part, on the long-term warranted emissions parts list in this warranty This warranty does not apply to failures caused by abuse, and installed as original equipment, is free from defects in tampering or lack of maintenance;...
  • Page 25 CALIFORNIA EMISSION WARRANTY until the first scheduled maintenance point listed in the After the 3 year/50,000 mile performance warranty period owner's manual. This warranty begins on the date the has passed, a Smog Check test failure due to a defect in a part vehicle is delivered to the original purchaser or on the which is warranted for 7 years/70,000 miles is covered.
  • Page 26 CALIFORNIA EMISSION WARRANTY What is not covered by Emission Warranty: Service: The Warranty does not cover: Maintenance service can be performed by any qualified service outlet or by the owner. However, except in an • Malfunctions in any part caused by misuse, alteration, emergency situation, (see Emergency Service on page 27), tampering, disconnection or improper or inadequate warranty service must be performed by an authorized...
  • Page 27 CALIFORNIA EMISSION WARRANTY • Loss or damage to personal property, loss of revenue, • Arrangements for reimbursement to the owner for commercial loss or other matter not specifically included. independent servicing dealer emergency repairs • Damage resulting from the use of a non-genuine (including labor) should be made with the Chrysler Chrysler / MOPAR part.
  • Page 28 CALIFORNIA EMISSION WARRANTY priate hourly labor rate. A part not being available within 30 days or a repair not being completed within 30 days is an emergency. Replaced parts and paid receipts must be readily available for presentation to the Chrysler Customer Center as a condition of reimbursement for these emergency repairs.
  • Page 29 CALIFORNIA EMISSION WARRANTY Listed below are components WARRANTED AGAINST DEFECTS IN MATERIAL AND WORKMANSHIP FOR 7 years or 70,000 miles on vehicles / engines as noted. Catalytic Converter w/Pipes Exhaust Manifold - 4.0L 1.6 OHV Fuel Pump - 5.2L V-8 & 5.9L V-8 Fuel Tank Assembly Intake Manifold Power Control Module...

  • Page 30: Optional Service Contract

    OPTIONAL SERVICE CONTRACT 8. Optional Service Contract Chrysler’s optional service contracts offer valuable protection against repair costs when these warranties don’t apply. They complement but don’t replace the warranty coverages outlined in this booklet. Several plans are available, covering various time-and-mileage periods and various sets of components.

  • Page 31: Maintenance Log

    MAINTENANCE 9. Maintenance Log It’s your responsibility to properly maintain and operate your Chrysler strongly recommends you use genuine Chrysler / new sport utility vehicle. Follow the instructions contained in MOPAR parts to maintain your sport utility vehicle. the General and Scheduled Maintenance Service guidelines in your Owner’s Manual.
  • Page 32 Insert Maintenance...

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