TABLE OF CONTENTS Your Legal Rights Under 3.5 Certain Kinds of Corrosion These Limited Warranties ....4 Not Covered ......13 1.1 Incidental and Consequential 3.6 Other Exclusions .
Page 3
TABLE OF CONTENTS Emission Warranties Required by Law How to Deal with Warranty Problems 5.1 Federal Emission Warranty ....18 7.1 Steps to Take ......33 5.2 Emission Performance Warranty .
LEGAL RIGHTS Some states do not allow limitations on how long an 1. Your Legal Rights Under implied warranty lasts, so the above limitations may not These Limited Warranties apply to you. The warranties contained in this booklet are the only 1.1 Incidental and Consequential express warranties that DaimlerChrysler Motors Company Damages Not Covered...
WHAT'S COVERED UNDER DAIMLERCHRYSLER'S WARRANTIES 2. What's Covered Under the only exception are tires. You pay nothing for these DaimlerChrysler's Warranties repairs. These warranty repairs or adjustments — including all parts and labor connected with them — will 2.1 Basic Limited Warranty be made by your dealer at no charge, using new or remanufactured parts.
Page 6
The Basic Limited Warranty covers the cost of towing service — for example, as a dealer “demo” or as a your vehicle to the nearest Chrysler, Dodge or Jeep DaimlerChrysler company vehicle. dealer if your vehicle can’t be driven because a...
Page 7
WHAT'S COVERED UNDER DAIMLERCHRYSLER'S WARRANTIES F. When It Ends G. Registration and Operation Requirements The Basic Limited Warranty lasts for 36 months from the The Basic Limited Warranty covers your vehicle date it begins or for 36,000 miles on the odometer, only if: whichever occurs first.
WHAT'S COVERED UNDER DAIMLERCHRYSLER'S WARRANTIES H. If Your Vehicle Leaves the United States 2.2 Corrosion Warranty (We Include U.S. Possessions and Territories as Part of the United States for Warranty A. Who Is Covered? Purposes): You are covered if you are a purchaser for use of EXCEPT WHERE SPECIFICALLY REQUIRED the vehicle.
WHAT'S COVERED UNDER DAIMLERCHRYSLER'S WARRANTIES 2.3 Restraint System Limited Warranty C. How Long It Lasts (Vehicles sold and registered in the This warranty starts when your Basic Limited State of Kansas only) Warranty begins under 2.1(E). For vehicles sold and registered in the State of This warranty has two time-and-mileage limits: Kansas, seatbelts and related seatbelt components are warranted against defects in workmanship and...
• installing accessories — except for genuine DaimlerChrysler radio or speed control); and DaimlerChrysler / MOPAR accessories installed by • using special non-DaimlerChrysler materials or an authorized Chrysler, Dodge or Jeep dealer; additives. 1 0 1 0 1 0 1 0 1 0...
WHAT'S NOT COVERED • applying rustproofing or other protection 3.2 Environmental Factors Not Covered products; Your warranties don’t cover damage caused by • changing the vehicle's configuration or dimen- environmental factors such as airborne fallout, bird sions, such as converting the vehicle into a droppings, insect damage, chemicals, tree sap, salt, limousine or food service vehicle;...
WHAT'S NOT COVERED 3.3 Maintenance Costs Not Covered • lubrication; Your warranties don’t cover the costs of repairing • engine tune-ups; damage caused by poor or improper maintenance. Nor • replacing filters, coolant, spark plugs, bulbs, or do they cover damage caused by the use of contami- fuses (unless those costs result from a covered nated fuels, or by the use of fuels, oils, lubricants, repair);...
WHAT'S NOT COVERED 3.4 Racing Not Covered Your warranties don’t cover the costs of repairing • corrosion of special bodies, body conversions, damage or conditions caused by racing, nor do they or equipment that was not on your vehicle when it cover the repair of any defects that are found as the left the manufacturing plant or was not supplied by result of participating in a racing event.
WHAT'S NOT COVERED 3.7 Total Loss, Salvage, Junk, or Scrap • use of used parts, even if they were originally Vehicles Not Covered supplied by DaimlerChrysler (however, authorized DaimlerChrysler / MOPAR remanufactured parts A vehicle has no warranty coverage of any kind if: are covered);...
WHAT'S NOT COVERED 3.8 Restricted Warranty Your warranties can also be restricted by DaimlerChrysler. DaimlerChrysler may restrict the warranty on your vehicle if the vehicle is not properly maintained, or if the vehicle is abused or neglected, and the abuse or neglect interferes with the proper function- ing of the vehicle.
OTHER TERMS OF YOUR WARRANTIES 4. Other Terms of Your Examples of the kinds of parts that might be Warranties serviced in this way are: 4.1 Exchanged Parts May Be Used in • engine assemblies; Warranty Repairs • transmission assemblies; •...
OTHER TERMS OF YOUR WARRANTIES 4.2 Pre-Delivery Service 4.4 Governing Law and Other Terms A defect in or damage to the mechanical, electrical, All of the warranties, except for the Federal Emissions sheet-metal, paint, trim, and other components of your and noise warranty and the California Emissions vehicle may have occurred at the factory or while it warranties, are made under Michigan law, and Michi-...
EMISSION WARRANTIES REQUIRED BY LAW 5. Emission Warranties Required • Air system controls; By Law • distributor and its components; • electronic fuel injection system, including 5.1 Federal Emission Warranty injector; • evaporative-emission canister and controls; • exhaust manifold; A. Parts Covered for 2 Years or 24,000 Miles •...
Page 19
EMISSION WARRANTIES REQUIRED BY LAW B. Parts Covered for 8 years or 80,000 miles If your vehicle has one of the following parts, this Federal Emission Warranty covers that part for a • positive crankcase-ventilation (PCV) valve or period of 8 years or 80,000 miles, whichever occurs first. orifice;...
EMISSION WARRANTIES REQUIRED BY LAW 5.2 Emission Performance Warranty • your vehicle has failed a federally approved state This warranty supplements the federal warranty under or local emissions test; 5.1. It lasts for 2 years or 24,000 miles on the odom- •...
EMISSION WARRANTIES REQUIRED BY LAW 5.3 California Emission Warranty Your Warranty Rights and Obligations (Applies Only to Vehicles Certified for Sale and Regis- Your emission control system may include parts such tered in the State of California) as the fuel-injection system, the ignition system, The California Air Resources Board is pleased to explain catalytic converter, and powertrain control module.
Page 22
EMISSION WARRANTIES REQUIRED BY LAW MANUFACTURER'S WARRANTY COVERAGE For 3 years or 50,000 miles, whichever first For 7 years or 70,000 miles, whichever first occurs: occurs: 1. If your vehicle fails a Smog Check inspection, all neces- 1. If an emission-related part listed in this warranty sary repairs and adjustments will be made by booklet specially noted with coverage for 7 years or DaimlerChrysler to ensure that your vehicle passes...
Page 23
5.3 California Emission Warranty Contd. Owner's Warranty Responsibilities: -- You are responsible for presenting your vehicle to a Chrysler, Dodge or Jeep dealer as soon as a -- As the vehicle owner, you are responsible for the problem exists. The warranty repairs should be...
Page 24
EMISSION WARRANTIES REQUIRED BY LAW 5.3 California Emission Warranty Contd. If you have any questions regarding your warranty In addition, if your vehicle fails a smog check rights and responsibilities, you should contact the inspection, DaimlerChrysler will make all necessary DaimlerChrysler Customer Assistance Center at repairs and adjustments to ensure that your vehicle (800) 992-1997 or the California Air Resources Board at...
Page 25
EMISSION WARRANTIES REQUIRED BY LAW 5.3 California Emission Warranty Contd. Wrangler E. Parts Covered for 8 Years or 100,000 NONE Miles, Whichever Occurs First If your vehicle qualifies for this warranty, you will Where parts are scheduled for replacement as find this statement, "Certified to optional useful life required maintenance, this warranty applies until per 1961 (a) (8).", located on the Vehicle Emission...
• You should take your vehicle to an authorized prompt and high quality service. If you move Chrysler, Dodge or Jeep dealer. They should give within the United States, warranty service may you the same warranty service you receive in the be requested from any authorized Chrysler, United States.
Page 27
HOW TO GET WARRANTY SERVICE D. If You Move: • If the authorized dealership charges you for repairs If you move to another country, be sure to contact which you feel should be covered under your the DaimlerChrysler Customer Assistance Center warranty, please get a detailed receipt for the work (section 7.2) and the customs department of the done.
HOW TO GET WARRANTY SERVICE You will be given the name of the service provider warranty coverage of any kind. (Vehicles registered to and an estimated time of arrival. If you feel you are in United States government officials or military person- an "unsafe situation", please let us know.
We will process the claim based on vehicle Chrysler, Dodge or Jeep dealer, follow the reimburse- and service eligibility. If eligible, we will reimburse ment procedure in 6.1(C).
HOW TO GET WARRANTY SERVICE • If possible, bring all service receipts, Performance Warranty, or if you want to report maintenance logs, and records proving that what you think is a violation of these warranties, your vehicle has been properly maintained, you can contact: since you may be required to show them.
Page 31
If you need emergency service under this warranty vehicle so that it will pass a State Smog Check re- and a Chrysler, Dodge or Jeep dealer is not readily test. The owner should take the vehicle to any available, you may have your vehicle repaired by authorized Chrysler, Dodge or Jeep dealer for anyone using any brand of repair parts.
Page 32
HOW TO GET WARRANTY SERVICE Under this warranty, an emergency occurs if a part for getting reimbursed for emergency repairs (including will not be available within 30 days or if a repair can't labor and diagnosis). You will need to get and keep the be completed within 30 days.
HOW TO DEAL WITH WARRANTY PROBLEMS Step 1: Discuss your problem with the owner or 7. How to Deal with Warranty general manager of the dealership. Problems Step 2: If your dealership still can’t resolve the problem, contact the DaimlerChrysler Customer Assis- 7.1 Steps to Take tance Center.
Page 34
HOW TO DEAL WITH WARRANTY PROBLEMS C. If Your Problem Still Isn’t Resolved For National Center for Dispute Settlement Customers Residing in Arkansas, Idaho, DaimlerChrysler Motors Company LLC Kentucky and Minnesota ONLY: Customer Arbitration Process (NOTE: This Process is not available for residents P.O.
Page 35
HOW TO DEAL WITH WARRANTY PROBLEMS DaimlerChrysler will ask you to sign a form that concern, 4) The identity of your servicing/selling dealer, contains that settlement. Your case will then be 5) The date(s) of repair(s) and mileage at the time, 6) closed.
HOW TO DEAL WITH WARRANTY PROBLEMS laws vary from state to state. If your state law al- • If any action is required on the part of the dealer or DaimlerChrysler you will be contacted within lows, DaimlerChrysler requires that you first notify ten (10) days after the date by which the dealer or us in writing of any service difficulty that you may DaimlerChrysler must act to determine whether...
Page 37
HOW TO DEAL WITH WARRANTY PROBLEMS • In the United States: • In Mexico, contact the Customer Relations DaimlerChrysler Office for Chrysler, Jeep and Dodge vehicle at: 1240 Prolongacion Paseo de la Reforma Av. Customer Assistance Center Santa Fe, C.P. 05109 P.O.
OPTIONAL SERVICE CONTRACT 8. Optional Service Contract DaimlerChrysler Motors Company LLC's or DaimlerChrysler Service Contract Company LLC's optional service contracts offer valuable protection against repair costs when these warranties don’t apply. They complement but don’t replace the warranty coverages outlined in this booklet.
MAINTENANCE 9. Maintenance 9.1 General Information It’s your responsibility to properly maintain and For your convenience, DaimlerChrysler has prepared operate your new vehicle. Follow the instructions a Maintenance Log which is included in this book. You contained in the General and Scheduled Maintenance should use this Maintenance Log to keep track of Service guidelines in your Owner’s Manual.
DaimlerChrysler Corporation vehicle. Authorized Chrysler, Dodge or Jeep dealers will help ensure that all your service needs are met and that you’re completely satisfied. DaimlerChrysler strongly recommends you use genuine DaimlerChrysler /...