Jeep Automobile Warranty Information Booklet
Jeep Automobile Warranty Information Booklet

Jeep Automobile Warranty Information Booklet

Chrysler
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DESCRIPTION
Basic Limited Warranty Coverage
Special Extended
Warranty Coverage
Anti-Corrosion Perforation:
All Panels
Outer Panels
Federal Emission
Warranty
Federal Emission
Warranty - Specified
Components
California Emission
Warranty
California Emission
Warranty - Specified
Components
2000 DaimlerChrysler Motors Corporation
8
1 Yr/
2 Yr/
3 Yr/
12,000
24,000
36,000
WARRANTY COVERAGE AT A GLANCE
3 Yr/
3 Yr/
5 Yr/
50,000
Unlmtd
100,000
7 Yr/
8 Yr/
70,000
80,000
1 1 1 1 1

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Summary of Contents for Jeep Automobile

  • Page 1 WARRANTY COVERAGE AT A GLANCE DESCRIPTION 1 Yr/ 2 Yr/ 3 Yr/ 3 Yr/ 3 Yr/ 5 Yr/ 7 Yr/ 8 Yr/ 12,000 24,000 36,000 50,000 Unlmtd 100,000 70,000 80,000 Basic Limited Warranty Coverage Special Extended Warranty Coverage Anti-Corrosion Perforation: All Panels Outer Panels Federal Emission...
  • Page 2: Table Of Contents

    TABLE OF CONTENTS Your Legal Rights Under These Limited Warranties ....4 3.6 Certain Kinds of Corrosion Not Covered ......19 What’s Covered 3.7 Other Exclusions .
  • Page 3 TABLE OF CONTENTS How to Deal with Warranty Problems 5.1 Steps to Take ......26 5.2 Helpful Addresses and Telephone Numbers .
  • Page 4: Your Legal Rights Under These Limited Warranties

    LEGAL RIGHTS 1. Your Legal Rights Under purposes if those special purposes were specifically disclosed to DaimlerChrysler Motors Corporation These Limited Warranties itself — not merely to the dealer — before your purchase. The warranties contained in this booklet are the only These implied warranties are limited, to the extent allowed express warranties that DaimlerChrysler Motors Corpora- by law, to the time periods covered by the express written...
  • Page 5: What's Covered

    WHAT'S COVERED 2. What's Covered B. Items Covered by Other Warranties The following are covered by separate warranties offered 2.1 Basic Limited Warranty by their makers. They are not covered by the Basic Limited Warranty: A. What’s Covered at No Cost to You The Basic Limited Warranty covers the cost of all •...
  • Page 6 WHAT'S COVERED C. Towing Costs Are Covered Under Certain whichever occurs first. But the following items are Circumstances covered only for 12 months or for 12,000 miles on the The Basic Limited Warranty covers the cost of towing odometer, whichever occurs first: your vehicle to the nearest DaimlerChrysler Motors Corporation dealer if your vehicle can’t be driven •...
  • Page 7: Corrosion Warranty

    WHAT'S COVERED panels that get holes from rust or other corrosion. G. If Your Vehicle Leaves the U.S. or Canada If a hole occurs because of something other than Except as required by law, DaimlerChrysler corrosion, this warranty does not apply. Cosmetic Motors Corporation won’t provide warranty coverage for vehicles exported from the U.S.
  • Page 8: Federal Emission Warranty

    WHAT'S COVERED see when walking around the vehicle — the • exhaust manifold; limits are 5 years or 100,000 miles on the • exhaust gas recirculation valve and control odometer, whichever occurs first. system; • exhaust pipes (between exhaust manifold and 2.3 Federal Emission Warranty catalyst);...
  • Page 9: Emission Performance Warranty

    WHAT'S COVERED • vacuum, temperature, altitude, speed, time- C. Additional Emission Warranties sensitive valves, sensors, and switches used in If your vehicle is equipped with a California these components and systems. Certified Emission Control System and is registered in California, Massachusetts, Maine or Vermont, the B.
  • Page 10: California Emission Warranty

    WHAT'S COVERED 2.5 California Emission Warranty nents or parts that might be needed for your vehicle to pass Federal Emission Standards for a federally Your Warranty Rights and Obligations (Applies approved state or local emissions test, but only if: Only to Vehicles Certified for Sale and Registered in the State of California) •...
  • Page 11 WHAT'S COVERED Where a warrantable condition exists, DaimlerChrysler short-term emission control system DEFECTS Motors Corporation will repair your vehicle at no cost to WARRANTY. you, including diagnosis, parts and labor. For 7 years or 70,000 miles, whichever first MANUFACTURER'S WARRANTY COVERAGE: occurs: For 3 years or 50,000 miles, whichever first 1.
  • Page 12 WHAT'S COVERED DaimlerChrysler Motors Corporation cannot deny DaimlerChrysler Motors Corporation National Customer warranty solely for the lack of receipts or for your Relations at (800) 992-1997 or the California Air Resources failure to ensure the performance of all scheduled Board at PO Box 8001, El Monte, CA 91734-8001. maintenance.
  • Page 13 WHAT'S COVERED Wrangler Your emission control system may include parts such as the fuel injection system, ignition system, catalytic • catalyst/mini catalyst converter and powertrain control module. Also • engine intake manifold included may be hoses, belts, connectors and other •...
  • Page 14 WHAT'S COVERED Dakota LHS/ 300M/Concorde/Intrepid • catalyst/mini catalyst • catalyst • fuel module assembly - 4.7L/5.9L • fuel pump module • fuel pump & sending unit- 3.9L/4.7L/5.9L • fuel tank assembly • fuel tank assembly AN84 - 3.9L • powertrain control module •...
  • Page 15 WHAT'S COVERED Ram Van/Wagon Where parts are scheduled for replacement as • catalyst required maintenance, this warranty applies until • intake manifold assembly the first scheduled maintenance point listed in the • fuel pump & sending unit owner's manual. • fuel tank assembly •...
  • Page 16: What's Not Covered

    WHAT'S NOT COVERED 3. What's Not Covered But your warranties don’t cover any part that DaimlerChrysler Motors Corporation didn’t supply 3.1 Modifications Not Covered or is not certified for use on your vehicle. Nor do they cover the costs of any repairs or adjustments A.
  • Page 17: Environmental Factors Not Covered

    WHAT'S NOT COVERED accessories installed by an authorized installing aftermarket air conditioning may DaimlerChrysler Motors Corporation dealer; result in serious damage to the vehicle, and will • applying rustproofing or other protection void your warranties. products; or • using any refrigerant that DaimlerChrysler Motors 3.2 Environmental Factors Not Covered Corporation or DaimlerChrysler Corporation has Your warranties don’t cover damage caused by...
  • Page 18: Incidental And Consequential Damages Not Covered

    WHAT'S NOT COVERED 3.4 Incidental and Consequential fluids other than those recommended in your Owner’s Damages Not Covered Manual. Your warranties don’t cover any incidental or The warranties don’t cover the costs of your consequential damages connected with your vehicle’s vehicle’s normal or scheduled maintenance —...
  • Page 19: Racing Not Covered

    WHAT'S NOT COVERED 3.5 Racing Not Covered • corrosion of special bodies, body conversions, or equipment not made or supplied by Your warranties don’t cover the costs of repairing DaimlerChrysler Motors Corporation. damage or conditions caused by racing, nor do they cover the repair of any defects that are found as the 3.7 Other Exclusions result of participating in a racing event.
  • Page 20: Total Loss, Salvage, Junk, Or Scrap Vehicles Not Covered

    WHAT'S NOT COVERED • if the vehicle is a Plymouth or Dodge Neon -- DaimlerChrysler Motors Corporation will deny installing aftermarket air conditioning on it; or warranty coverage without notice if it learns that a • any changes made to your vehicle that don’t vehicle is ineligible for coverage for any of these comply with DaimlerChrysler Motors Corporation reasons.
  • Page 21: How To Get Warranty Service

    HOW TO GET WARRANTY SERVICE 4. How to Get Warranty Service B. In Foreign Countries If your vehicle is being operated temporarily outside the U.S. and its possessions or territo- 4.1 Where to Take Your Vehicle ries and if it is registered in the U.S. or a U.S. possession or territory, you can take your vehicle A.
  • Page 22: Emergency Warranty Repairs

    HOW TO GET WARRANTY SERVICE 4.3 Getting Service Under the Federal • When you get home, contact the U.S. DaimlerChrysler Motors Corporation Customer Emission Performance Warranties Center and explain that you want to be reim- bursed. You’ll find the address and telephone A.
  • Page 23: Getting Service Under The California Emission Warranties

    HOW TO GET WARRANTY SERVICE B. Further Steps You Can Take, and How to Manager, Certification and Compliance Get More Information Division (6405J), Warranty Claims If you think your dealer has wrongly denied you Environmental Protection Agency emission-warranty coverage, follow the steps de- Ariel Rios Building scribed in 5.1.
  • Page 24 HOW TO GET WARRANTY SERVICE dealer. If the owner is not notified within 30 days However, DaimlerChrysler Motors Corporation that a performance warranty claim is denied, the recommends that you do the following before having manufacturer must repair the vehicle free of charge. repairs made: B.
  • Page 25 HOW TO GET WARRANTY SERVICE • You should review with the Customer Center any 30 days or if a repair can't be completed within questions you have about the emission warranty. 30 days. Reimbursement for parts will be based on Daimler- D.
  • Page 26: How To Deal With Warranty Problems

    HOW TO DEAL WITH WARRANTY PROBLEMS 5. How to Deal with Warranty Step 1: Discuss your problem with the owner or general manager of the dealership. Problems Step 2: If your dealership still can’t resolve the 5.1 Steps to Take problem, contact the DaimlerChrysler Motors Corporation Customer Center.
  • Page 27 HOW TO DEAL WITH WARRANTY PROBLEMS dealer with all the information and assistance Some states have laws allowing you to get a necessary to resolve the problem. Even if Daimler- replacement vehicle or a refund of the Chrysler Motors Corporation can’t help you, vehicle’s purchase price under certain DaimlerChrysler Motors Corporation will ac- circumstances.
  • Page 28: Helpful Addresses And Telephone Numbers

    Here are the addresses and telephone numbers of In Mexico, contact the Customer Relations Office for DaimlerChrysler Motors Corporation customer- Chrysler, Plymouth, Dodge, and Jeep vehicles at: service centers that can help you wherever you Lago Alberto #320 happen to be. Contact the one that covers your area: Mexico 11320, D.F.
  • Page 29: Other Terms Of Your Warranties

    MISCELLANEOUS 6. Other Terms of Your All exchange parts that might be used meet Daimler- Chrysler Motors Corporation standards, and have the Warranties same warranties as new parts. Examples of the kinds of parts that might be serviced in this way are: 6.1 Exchanged Parts May Be Used in Warranty Repairs •...
  • Page 30: Pre-Delivery Service

    MISCELLANEOUS / SERVICE CONTRACTS 6.2 Pre-Delivery Service 6.4 Governing Law and Other Terms A defect in or damage to the mechanical, electrical, All of the warranties, except for the Federal Emis- sheet-metal, paint, trim, and other components of sions and noise warranty and the California Emis- your vehicle may have occurred at the factory or sions warranties, are made under Michigan law, and while it was being shipped to the dealer.
  • Page 31: Maintenance Log

    SERVICE CONTRACTS / MAINTENANCE complement but don’t replace the warranty coverages warranty coverage, DaimlerChrysler Motors Corpora- outlined in this booklet. Several plans are available, tion requires you to keep track of scheduled mainte- covering various time-and-mileage periods and various nance either by routinely filling out the maintenance sets of components.
  • Page 32 Insert Maintenance Log Here...

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