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Online Technical Services
3Com offers worldwide product support 24 hours a day,
7 days a week, through the following online systems:
World Wide Web Site
Access the latest networking information on the
3Com Corporation World Wide Web site by entering
the URL into your Internet browser:
http://www.3com.com/
This service provides access to online support information
such as technical documentation and software library, as
well as support options ranging from technical education
to maintenance and professional services.
3Com FTP Site
Download drivers, patches, software, and MIBs across the
Internet from the 3Com public FTP site.
To connect to the 3Com FTP site, enter the following
information into your FTP client:
A user name and password are not needed with Web
browser software such as Netscape Navigator and
Internet Explorer.
3Com Bulletin Board Service
The 3Com BBS contains patches, software, and drivers for
3Com products. This service is available through analog
modem or digital modem (ISDN)
To reach the service by analog modem at a data rate of up
to 53,333 bps, set your modem to 8 data bits, no parity,
and 1 stop bit and dial 1 847 262-6000 to connect.
For faster access (up to 64 Kbps), ISDN users can dial the
same number using a digital modem.
World Wide Web site
3Com FTP site
3Com Bulletin Board Service (3Com BBS)
3ComFacts
automated fax service
SM
Hostname:
ftp.3com.com
Username:
anonymous
Password:
<your Internet e-mail address>
Online Technical Services
(or
192.156.136.12
21
)
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Table of Contents
Troubleshooting
