Advertisement
Troubles sometimes are caused by simple
"faults" that you can easily correct without the
help of a service technician by first checking a
few basic remedies.
Before you call or take
your TV to an Authorized RCA TV
Servicenter, look below for the type of trouble
you are experiencing.
Then perform the simple
checks and adjustments listed for that trouble.
If your TV is still in warranty, these checks and
adjustments could save you time and the cost of
an unneeded trip to the servicer. They also
could save you the cost of a diagnosis not
covered by your warranty.
If your TV is out of warranty, these checks
and adjustments could save you time and the
cost of an unneeded trip to the servicer.
If service should be necessary, the warranty
information lists what your warranty covers
and explains how to get service.
TV will not turn on
Controls don't work
Intermittent or no remote
Turns off while playing
• Check to make sure it is plugged in.
• Check the wall receptacle (or extension cord) to make sure it is "live" by plugging in something
else.
• Maybe batteries in remote are "dead". Try using POWER button on 'IV.
• Maybe remote control was not aimed at remote sensor.
• Make sure power cord is fully inserted into back of TV.
• If using remote, make sure remote is in "TV Mode" by pressing TVbutton.
• Try unplugging set for two minutes and then turning it on again.
• Make sure power cord is fully inserted into back of TV.
• Maybe something was between the remote and the remote sensor.
• Maybe the remote was not aimed directly at the TV.
• Maybe batteries in remote are weak or dead. Try replacing batteries.
• Maybe batteries were installed incorrectly. Try replacing batteries correctly.
• Maybe remote is not in "TV Mode". Press TV button so remote will control the TV.
• Sleep Timer function may have been activated.
• If TV turned on because of alarm, it will automatically turn off after one hour.
• Electronic protection circuit may have been activated because of a power surge. Wait 30
seconds and then turn on again. If this happens frequently, the voltage in your house may be
abnormally high (especially if you burn out a lot of light bulbs).
• Make sure power cord is fully inserted into back of TV.
Turns on unexpectedly
• Alarm function may have been activated.
Blank screen
• Maybe Channel 91 is selected, but the device connected to those INPUT jacks is not turned on.
• Try another channel.
No sound, picture okay
• Maybesound is muted. Trypressing VOLUMEup button to restoresound.
Can't select certain channel
• Channel may not be in Channel Memory.
• If using VCR, check to make sure TV/VCR switch on VCRis in correct position.
No picture, no sound butpower lightis on
• For channel 91, make sure the component connected to those INPUT jacks is turned on in order
to see picture.
• If watching VCR (connected only through antenna input), make sure TV is tuned to channel 3
or 4-same as CH3/CH4 switch on VCR. Also check to make sure TV/VCR switch on VCR is in
correct position.
Sound okay, picture poor
• Check antenna connections.
• Try adjusting SHARPNESS function to improve weak signals.
Picture okay, sound poor
• Try another channel.
• Try adjusting VOLUME or TONE controls.
• If station is sending stereo, try turning off STEREO function for clearer sound.
Noisy stereo reception
-May be a weak station. Use AUDIO button to place STEREO function in off mode.
No stereo on known stereo station
-Make sure STEREO function is turned on.
23
Advertisement
