Troubleshooting - Maytag Neptune TL FAV6800AWQ Use & Care Manual

TROUBLESHOOTING
Run the clothes washer through another complete cycle using cold water and no detergent.
Tub is Completely Reduce detergent amount for that specific load size, soil level and water hardness.
Full of Suds Use high efficiency or low sudsing detergent specially formulated for high-efficiency washers.
Turn both faucets on fully.
Make sure temperature selection is correct.
Make sure hoses are connected to correct faucets. Flush water lines.
Check the home's water heater. It should be set to deliver a minimum 120°F (49°C) hot
Fills with the
Wrong water at the tap. Also check water heater capacity and recovery rate.
Temperature Disconnect hoses and clean screens. Hose filter screens may be plugged.
Water When warm rinse is selected, only the final rinse will be warm.The other rinses will be cold
to conserve energy.
As the washer is filling, the water temperature may change as the automatic temperature
control feature checks incoming water temperature. This is normal.
Be sure the lid is closed.
Plug cord into a live electrical outlet.
Check fuse or reset circuit breaker.
Press the Start/Pause pad.
Won't Fill Turn both faucets on fully.
Straighten inlet hoses.
Disconnect hoses and clean screens at faucets. Hose filter screens may be plugged.
Open and close the lid, then push the StartlPause pad.
Check fuse or reset circuit breaker.
Won'tTumble Open and close the lid and press the Start/Pause pad. For your safety, the clothes washer
wilt not tumble or spin unless the lid is closed.
Some cycles are designed to tumble and then pause.This is normal.
Lid Locked Shut; Press the Start/Pause pad to stop the washer.
Will Not Open It may take up to two minutes for the lid lock mechanism to disengage.
A locked lid may not unlock during a power outage.
Clothes washer should be leveled properly and sitting on a solid floor as outlined in installa-
tion instructions.
Check that the leveling leg lock nuts are tightened.
Is Noisy Be sure rubber feet are installed on leveling legs.
Weak floors can cause vibration and walking.
The load may be unbalanced.
For information on normal operating sounds, see page 13.
Freshening See Cleaning the Interior, page 9.
Your Washer
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For further assistance, call Maytag Customer Service roll-free at i_888_4_MAYTAG (1_888_462-9824).
U.S. customers usingTTY for deaf, hearing impaired or speech impaired_ call 1-800-688_2080.
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