Maytag MHWC7500YW0 Use & Care Manual page 25

TROUBLESHOOTING
mf y ou experience
First try the solutions suggested here or visit our website at www.maytag.com/help
for assistance and to possibly avoid a service call.
Washer not draining/ Empty pockets and use garment bags Small items may have been caught in pump.
spinning, loads are for small items.
E
still wet Drain hose extends into standpipe Check drain hose for proper installation. Use drain hose form
farther than 4.5" (114 mm). and securely attach to drainpipe or tub. Do not tape over drain
opening.
The drain hose is clogged, or the Lower drain hose if the end is higher than 55" (1.4 m) above the
end of the drain hose more than floor. Remove any clogs from drain hose. See "Drain System"
55" (1.4 m) above the floor, in the "hstallation hstructions."
The drain hose fits too tightly The drain hose should be loose yet fit securely. Do not seal the
in the standpipe, or is it taped drain hose with tape. The hose needs an air gap. See "Route the
to the standpipe. Drain Hose" in the "hstallation hstructions."
Using cycles with a lower spin speed. Cycles with lower spin speeds remove less water than cycles
with high spin speeds. Use the recommended cycle/speed spin
for your garment.
Washer not loaded as recommended. A tightly packed or unbalanced load may not allow the washer
to spin correctly, leaving the load wetter than normal. See "Cycle
Guide" for load size recommendation for each cycle.
The load may be out of balance. Avoid washing single items. Balance a single item such as a rug
or jeans jacket with a few extra items.
Not using HE detergent or using too Use only HE detergent. Suds from regular detergent or using too
much HE detergent, much detergent can slow or stop draining or spinning. Always
measure and follow manufacturer's directions for your load.
To remove extra suds, Select RHNSE/SPHNand DRAHN/SPHN.
Do not add detergent.
The drum has clothing stuck between Rotate drum by hand to check for any binding of the spin
spin basket and outer tub. basket and outer tub. Move open end drum up and down while
holding outer tub steady and check for looseness (more than
1/4" (6.35 mm) of movement).
Door locked at end of Water remaining in washer after cycle. Select RHNSE/SPHNand DRAHN/SPHNto remove any water
wash cycle remaining in the washer. The washer door will unlock at the end
of the drain.
Door will not unlock Water did not completely drain out of Select DRABN/SPHNto remove any water remaining in the
washer during the spin. washer. The washer door will unlock at the end of the drain.
Htwill take 1 minute for the door to unlock.
Error code is displayed. Failure mode will lock the door. Turn knob to OFF or press and
hold START to exit, then wait for the door to unlock.
Water temperature is hotter than 104°F Wait for the water temperature to drop.
(40°C).
Check for proper water supply. hcorrect or wrong
wash or rinse
temperatures
Desired setting or
option does not light
Washing many loads.
For best performance, not all
settings are available with each cycle,
and some options cannot be used
together.
Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached to both washer and faucet, and
have both hot and cold water flowing to inlet valve.
Check that inlet valve screens are not clogged.
Remove any kinks in hoses.
Your hot water tank may not have enough hot water to keep up
with the number of hot or warm washes. This is normal.
See the "Cycle Guide" for the available settings and options for
each cycle.
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