Service - Magic Chef 34GB-3TKX-ON Use And Care Manual

SERVICE
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BEFORE C ALLING A SERVICE TECHNICIAN,
PROBLEM
1. Surface burnerfails to light
2. Burner flame uneven
3. Surface burner flame
* lifts off port
* yellow in color
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4. Oven burner fails to light
5: Oven temperatureinaccurate
* food takes too long or cooks
too fast
. pale browning
* food over-doneon outside and
under-donein center
* over browning
6. Clock andlor light does not work
7. ;Fplus a numberappearsin the dis-
play. (Example F 1) Continuous
:beepssound.
SERVICE
Do not attempt to service the
appliance yourself unless directed to
do so in this book. Contact the dealer
who sold you the appliance for
service.
CHECK THEFOLLOWING:
CAUSE
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a. power supply not connected
(Pilotlessignition)
b. clogged burner port(s)
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a. clogged burner port(s)
b. burner not properly positioned
HOW TOOBTAIN SERVICE
When your range requires service or
replacement parts, contact your
Dealer or Authorized Service Agency.
Consult the Yellow Pages in your
telephone directory under ranges for
the service source nearest you. Be
sure to include your name, address,
and phone number, along with the
model and serial numbers of the
appliance. (See inside cover for
location of your model and serial
numbers).
a. air/gas mixture not proper
a. power supply not connected
(Pilotlessign!tion)
b. electronicclock incorrectly set
a. oven not preheated
b. incorrect rack position
c. incorrectuse of foil
d. oven bottom incorrectly replaced
e. oven thermostat sensingdevice
out of holdingclip(s)
a. power supply not connected
b. burned out light bulb
c. defective switch, starter or ballast
d. defective clock or loose wiring
CORRECTION
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a. connectpower, check circuit
breaker or fuse box
b. clean ports with straight pin
a. clean ports with straight pin
b. see page 6 to correctly replace
burner
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a. call servicemanto adjust burner
primary air
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a. connectpower, check circuit
breaker or fuse box
b. see page 5
a. preheat oven 10 minutes
b. see page 8
c. see page 9
d. replace oven bottom correctly
e. reinsert sensingdevice securely
into clip(s)
a. connect power supply, check
circuit breaker or fuse box
b. replace light bulb
c. call servicemanto check
d. call servicemanto check
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Theseare called FAULTCODES.If a fault code appears in the display and a €o_om--
tinuous beep sounds, press the STOP/CLEARbutton. If the fault code reappears,
disconnectpower to the range and call the service agency.
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tf you are not satisfied with the local
response to your service require-
ments, call or write MAYCOR Parts
and Service Co., P. 0. Box 2370,
Cleveland, TN 37311, (615) 472-3333.
Include or have available the com-
plete model and serial numbers of the
appliance, the name and address of
the dealer from whom you purchased
the appliance, the date of purchase
and details concerning your problem.
If you did not receive satisfactory
service through your service agency
or Maycor you may contact the Major
Appliance Consumer Action Panel by
letter including your name, address,
and telephone number, as well as the
model and serial numbers of the
appliance.
16
.J.
Major Appliance ConsumerAction Panel
20 North Wacker Drive
Chicago, tL 60606
[
MACAP (Major Appliance Consumer
Action Panel) is an independent
agency sponsored by three trade
associations as a court of appeals on
consumer complaints which have not
been resolved satisfactorily within a
reasonable period of time.