Resetting The Phone - Kyocera 7135 Reference Manual

Resetting the phone

Under normal circumstances, you may never have to reset the Kyocera 7135 smartphone.
However, on occasions, the phone may "hang" (no longer respond to buttons or taps with the
keypad either open or closed). If the phone does not respond to taps or key presses with the flip
either open or closed, you may need to perform a reset to get your phone running again.
There are two types of resets—a soft reset and a hard reset. In a soft reset, all records and entries
are retained. In a hard reset, all records and entries are erased. If you must do a hard reset, you
can restore any data that you previously synchronized using a HotSync operation.
To perform a soft reset
A soft reset tells the phone to stop what it is doing and start over again. All records and entries
are retained. This type of reset is usually sufficient to solve any problem.
1. Turn the phone over. Open the battery door on the back of the phone.
2. Use the stylus to press the Reset button.
3. Replace the battery cover.
The Palm logo screen appears and remains on the screen for several seconds while the phone
tests its memory and performs its startup operations.
To perform a hard reset
A hard reset tells the phone to start over and to erase all existing data.
CAUTION: When you do a hard reset, all entries stored in the phone are erased.
perform a hard reset unless a soft reset has not solved the problem, or you intend to delete data, or you have
been instructed to do so by Technical Support. After a hard reset, you can restore previously synchronized
data from your computer to the phone by performing a HotSync operation.
1. With the flip open, turn the phone over. Open the battery door on the back of the phone.
2. Press and hold down the backlight key
3. Keep holding down the backlight key as you do one of the following:
Use the stylus to press the reset pin.
–or–
Remove and reinsert the battery. (Make sure the phone is turned off before removing
the battery.)
4. When the Palm logo appears, release the backlight key.
The following message appears:
Erase all data?
YES - "up" button
NO - any other button
If you don't see this message, you have not performed a hard reset.
5. Press the Up button below the screen to complete the hard reset. Press any other button to
cancel the procedure.
Chapter 16 Troubleshooting
on the bottom-right of the keypad.
Resetting the phone
Therefore, never
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