Troubleshooting Guide - KitchenAid KSSC36FMS Use & Care Manual

TROUBLESHOOTING GUIDE
You can solve many common refrigerator problems
easily, saving you the cost of a possible service call.
Try the suggestions below to see if you can solve your
Your refrigerator willnot operate
problem without outside help. If the suggestions do not
work, please call the KitchenAid Consumer Assistance
Center.
Check if ... Then ...
The power supply cord is unplugged. Firmly plug the cord into a live outlet with proper voltage.
A household fuse has blown or circuit breaker Replace the fuse or reset the circuit.
has tripped.
The Refrigerator Control is turned to the Refer to the "Setting temperature controls" section.
"OFF" position.
The refrigerator is defrosting. Recheck to see if the refrigerator is operating in 30 minutes.
Your refrigerator will regularly run an automatic defrost cycle.
If it is still not running after checking the above items, call
the Consumer Assistance Center.
The lights do not work
Check if ... Then ...
The power supply cord is unplugged. Firmly plug the cord into a live outlet with proper voltage.
A household fuse or circuit breaker has tripped. Replace the fuse or reset the circuit.
A light bulb is loose in the socket. Turn the Freezer Control to OFE Disconnect the
refrigerator from the electrical supply. Gently remove the
bulb and reinsert. Then reconnect the refrigerator to the
electrical supply and reset the Freezer Control.
A light bulb has burned out. Replace with an appliance bulb of the same wattage, size,
and shape. See the "Changing the light bulbs" section.
There is water in the defrost drain pan
Check if ... Then ...
The refrigerator is defrosting. The water will evaporate. It is normal for water to drip into
the defrost pan.
It is more humid than normal. Expect that the water in the defrost pan will take longer to
evaporate. This is normal when it is hot or humid.
Water in the defrost pan is overflowing. Check to make sure your refrigerator is level. (See the
"Leveling" section.) If it is still overflowing, there is probably
something wrong with the refrigerator. Call the Consumer
Assistance Center.
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