Requesting Assistance Or Service - KitchenAid KSSC36FMS Use & Care Manual

REQUESTING ASSISTANCE OR SERVICE
To avoid unnecessary service calls, please
check the "Troubleshooting Guide" section. It
may save you the cost of a service call. If you
still need help, follow the instructions below.
If you need assistance or service in U.S.A.
Call the KitchenAid Consumer Assistance
Center toll-free at 1-800-235-0665.
Our consultants are available to assist you,
When calling: Please know the purchase date, and the
_ omplete model and serial number of
your appliance (see the "A Note to You"
section). This information will help us
better respond to your request.
Our consultants provide assistance with:
Features and specifications on our full line
of appliances
a Installation information
t Use and maintenance procedures
e Accessory and repair parts sales
o Specialized customer assistance (Spanish speaking,
hearing impaired, limited vision, etc.)
s Referrals to local dealers, service companies, and
repair parts distributors
KitchenAid service technicians are trained to fulfill
the product warranty and provide after-warranty service,
anywhere in the United States.
To locate the authorized KitchenAid service company
in your area, you can also look in your telephone
directory Yellow Pages.
If you need replacement parts
If you need to order replacement parts, we recommend
that you only use factory-authorized parts. These parts
will fit right and work right, because they are made to
the same exacting specifications used to build every
new KitchenAid* appliance.
To locate factory-authorized parts in your area, call our
Consumer Assistance Center telephone number, your
nearest authorized service center, or KitchenAid Factory
Service at 1-800-442-1111.
For further assistance
If you need further assistance, you can write to
KitchenAid with any questions or concerns at:
KitchenAid Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your
correspondence.
26