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Troubleshooting Guide - KitchenAid KCBPX 18120 Instructions For Use Manual

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Troubleshooting guide

BEFORE CONTACTING AFTER-SALES SERVICE...
Performance problems often result from little things you can find and fix yourself without tools of any
kind.
PROBLEM
The appliance is not working:
If there is water in the defrost pan:
If the edges of the appliance cabinet, which
come in contact with the door seal, are warm
to the touch:
If the light does not work:
If the motor seems to run too much:
If the appliance temperature is too high:
If the doors do not open and close properly:
SOLUTION
‑ Is the power cable plugged into a live socket
with the proper voltage?
‑ Have you checked the protection devices and
fuses of the electrical system in your home?
‑ This is normal in hot, damp weather. The pan
can even be half full. Make sure the appliance is
level so that the water does not overflow.
‑ This is normal in hot weather and when the
compressor is running.
‑ Have you checked the protection devices and
fuses of the electrical system in your home?
‑ Is the power cable plugged into a live socket
with the proper voltage?
‑ In case the LEDs are broken the user must call
the Service for exchange of the same type
available only at our After‑sales Service Centers
or authorized dealers.
‑ Motor running time depends on different
things: number of door openings, amount of
food stored, temperature of the room, setting of
the temperature controls.
‑ Is the condenser (back the appliance) free of
dust and fluff?
‑ Are the door properly closed?
‑ Are the door seals properly fitted?
‑ On hot days or if the room is warm, the motor
naturally runs longer.
‑ If the appliance door has been left open for a
while or if large amounts of food have been
stored, the motor will run longer in order to cool
down the interior of the appliance.
‑ Are the appliance controls correctly set?
‑ Has a large amount of food been added to the
appliance?
‑ Check that the door is not opened too often.
‑ Check that the door close properly.
‑ Check that food packages are not blocking the
door.
‑ Check that the internal parts or automatic
icemaker are not out of position.
‑ Check that the door seals are not dirty or sticky.
‑ Ensure the appliance is level.
17

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