Before You Call For Service - Kenmore 3639644284 Owner's Manual

Before "YouCall for Service
Save time and money_ Check this list of causes of minor
operating problems you can correct yourself
Refrigerator' does not operate
• May be in defrost cycle when motor does not operate for
about 30 minutes
• Temperature control in OFF position
" If interior light is not on, refrigerator may not be plugged in
at wall outleL
• If plug is secure and refrigerator fails to operate, plug
lamp or small appliance into same outlet to determine if
there is tripped circuit breaker or burned out fuse
Motor operates for long periods
• Modern refrigerators with more storage space and a
larger freezer compartment require more operating time
• Normal when refrigerator is first delivered to your home-
usually requires 24 hours to completely cool down.
• Large amounts of food placed in refrigerator to be cooled
or frozen
• Hot weather-frequent door openings.
• Door left open
° Temperature control set too cold
• Condenser needs cleaning.
• Check ENERGY-SAVING TIPS
Motor starts & stops frequently
"Temperature control starts and stops motor to maintain
even temperatures This is normal.
Vibration or rattling
• If refrigerator vibrates, more than likely it is not resting
solidly on the floor The front leveling legs need adjusting, or
floor is weak or uneven.
" If dishes vibrate on shelves, try moving them Slight
vibration is normal.
Operating sounds "
• The high speed compressor motor required to maintain
near zero temperatures in the large freezer compartment
may produce higher sound levels than your old refrigerator..
• Normal fan air flow-one fan blows cold air through the
refrigerator' and freezer compartments-another fan cools
the compressor motor.
• These NORMAL sounds will also be heard from time to time:
-Defrost timer switch dicks at defrost.
-Defrost water dripping
-Temperature control clicks ON or OFF
-Refrigerant boiling or gurgling.
-Cracking or popping of cooling coils caused by expansion
and contraction during defrost and refrigeration following
defrost.
-Ice cubes dropping into the bin and water running in pipes
as icemaker refills.
Foods dry out
• Foodsnot covered, wrapped or sealed properly
Fresh food or' freezer compartment temperature
too warm
• Temperature control not set cold enough.
• Warm weather-frequent door openings.
• Door left open for long time.
• Package may be holding door open or' blocking air duct in
freezer compartment_
Frost or ice crystals on frozen food
• Door may have been left ajar or package holding door open
"Too frequent or too long door openings.
• Frost within package is normal.
Automatic icemaker does not work (on models so equipped)
• lcemaker feeler arm in STOP (up} position.
• Water supply turned off or not connected.
• Freezer compartment too warm
Cubes too small
" Water shutoff valve connecting refrigerator to home water
line may be clogged
Slow ice cube freezing
• Door may have been left ajar.
" Turn temperature control to colder setting.
Ice cubes have odor/taste
• Old cubes need to be discarded Empbrice bin every 30 days
• Ice storage bin needs to be washed.
• Unsealed packages in refrigerator and/or freezer
compartments may be transmitting odor/taste to ice cubes.
• Interior of refrigerator needs cleaning.
Moisture forms on cabinet surface between the door's
" Not unusual during periods of high humidity To help
prevent rust, wipe surface dry and reset temperature control
one setting colder.
Moisture collects inside
• Too frequent or too long door openings
" In humid weather, air carries moisture into refrigerator
when doors are opened
Refrigerator' has odor
' Food with strong odors should be tightly covered
• Check for spoiled food
• Interior needs cleaning
° Keep open box of baking soda in refrigerator; replace
every three months,
Interior light does not work
• No power at outlet
• Light bulb needs replacing
12