Technical Support - TYAN Thunder K7X Pro (S2469 Manual

Technical Support

If a problem arises with your system, you should turn to your dealer for help first. They have most
likely configured your system, and should have the best idea of what hardware and software your
system contains. Furthermore, if you purchased your system from a dealer near you, you can
bring your system to them to have it serviced, instead of attempting to do so yourself (which can
have expensive consequences).
Help Resources:
1. See the FAQ and beep codes section of this manual.
2. See the TYAN website for FAQ, bulletins, driver updates, and other
information: http://www.TYAN.com
3. Contact your dealer for help BEFORE calling TYAN.
4. Check the TYAN user group: alt.comp.periphs.mainboard.TYAN
Returning Merchandise for Service
During the warranty period, contact your distributor or system vendor FIRST for any product
problems. This warranty only covers normal customer use and does not cover damages incurred
during shipping or failure due to the alteration, misuse, abuse, or improper maintenance of
products.
NOTE: A receipt or copy of your invoice marked with the date of purchase is required
before any warranty service can be rendered. You may obtain service by calling the
manufacturer for a Return Merchandise Authorization (RMA) number. The RMA number
should be prominently displayed on the outside of the shipping carton and the package
should be mailed prepaid. TYAN will pay to have the board shipped back to you.
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