Trouble-Shooting And Correction; Warranty - Alto STC 2000 Instruction Manual

5.0 Trouble-shooting
Problem
Machine does not start
heating after having
been switched on
(control lamp not alight)
No steam comes out
after having activated
the release of the
spray handle.
No steam comes out
during operation
Steam comes out
between the extension
and the hose connection wrongly placed
Steam comes out by the
water filling cap at
top of the machine
Should other malfunctions occur than those mentioned above, please contact ALTO in Penrith.
Customer services:

6.0 Warranty

Your quality product is guaranteed for 24 months
from date of purchase (purchase receipt must be
presented) on the following conditions:
l that defects are attributable to flaws or defects in
materials or workmanship.
(Usual wear and tear as well as misuse are not
covered by the guarantee).
l that the directions of this instruction manual
have been thoroughly observed.
l that repair has not been carried out or attempted
by other than ALTO-trained service staff.
l that only original accessories have been applied.
l that the product has not been exposed to abuse
such as knocks, bumps or frost.
l that only water without any impurities has been
used (mentioned in section 2.2 of this instruction
manual).
Cause
Have you pressed the
button completely down?
Is the power on?
The handle may be defective Check the connection between the hose
Leak between hose coupling coupling and the hose socket of the machine.
and hose socket.
Machine is not switched on.
The handle may be defective Check whether lamp for low water level is
Leak between hose con-
nection and hose socket
The O-rings are worn, has
fallen off or have been
Has the water filling cap been Press down the water filling cap and tighten
correctly screwed on before
heating?
Is the O-ring worn, has
fallen off or been placed
wrongly ?
ALTO Cleaning Systems Ltd.
Gilwilly Industrial Estate
Penrith, Cumbria CA11 9BN
Correction
Try again.
Check the plug of the machine.
Check the fuses of the electric installation.
Check that both switches of the machine are
on.
alight. If yes, fill on water (see section 2.2).
Note: Carefully unscrew the filler cap until
steam comes out. WAIT until the steam
pressure has left the boiler, unscrew the filler
cap and fill on water.
Place the O-rings in the small groove. If that
does not help, contact ALTO in Penrith.
it up.
Place the O-ring in the small groove. If that
does not help, contact ALTO in Penrith.
l that the machine has not been used for rental
nor used commercially in any other way.
Repairs under this guarantee include replacement
of defective parts. The machine should be handed
in to the shop where it was purchased or forwarded
to one of the service centres of the ALTO organisa-
tion with description/specification of the fault (the
guarantee repair will then be excl. of carrying
charges and packaging).
Any other repair of the machine (if the warranty
terms have not been respected) will be invoiced.
(I.e. malfunctions due to Possible Causes
mentioned in section 5.0 Troubleshooting Chart
of the instruction manual).
Phone: 01 768 868995
9