How To Get Help; Getting Help From The Nortel Web Site; Getting Help Over The Telephone From A Nortel Solutions Center - Nortel 1000 Applications Installation And Commissioning

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How to get help

This chapter explains how to get help for Nortel products and services.

Getting help from the Nortel Web site

The best way to get technical support for Nortel products is from the Nortel
Technical Support Web site:
This site provides quick access to software, documentation, bulletins, and
tools to address issues with Nortel products. From this site, you can:
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Getting help over the telephone from a Nortel Solutions Center

If you do not find the information you require on the Nortel Technical
Support Web site, and you have a Nortel support contract, you can also
get help over the telephone from a Nortel Solutions Center.
In North America, call 1-800-4NORTEL (1-800-466-7835).
Outside North America, go to the following Web site to obtain the
telephone number for your region:
www.nortel.com/callus
Linux Platform Base and Applications Installation and Commissioning
Copyright © 2007–2008 Nortel Networks
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download software, documentation, and product bulletins
search the Technical Support Web site and the Nortel Knowledge Base
for answers to technical issues
sign up for automatic notification of new software and documentation
for Nortel equipment
open and manage technical support cases
Nortel Communication Server 1000
NN43001-315 02.09
29 October 2008
www.nortel.com/support
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