HP XP P9500 User Manual page 54

To find and interpret a RAID Manager error:
1. Do one of the following:
If using the RAID Manager-window log, locate the error code you are investigating. An
example error code in the RAID Manager-window log is:
It was rejected due to SKEY=0x05, ASC=0x20,SSB=0xB9E1,0xB901 on
Serial#(64015)
If using the operation log file, locate the error code you are investigating. An example
error code in the log file is:
11:06:03-37897-10413- SSB = 0xb9a0,2089
2. Locate the SSB1 and SSB2 codes. In both examples above, these codes appear to the right
of the equal symbol (=).
The SSB1 code consists of the alpha-numeric characters which are the last four digits on
the left of the comma (,). Examples:
B9E1 in the RAID Manager-window log
b9a0 in the operation log file
The SSB2 code consists of the alphanumeric characters which are last four digits on the
right of the comma (,). Examples:
0xB901 in the RAID Manager-window log
2089 in the operation log file
3. In the following table, locate the description of the SSB1/SSB2 error code combination.
For errors not described the table, contact HP Technical Support.
Table 21 RAID Manager error codes (SSB1 code: b9a0/b9a1/b9a2/b9a5/b9a6/b9ae/b9af)
SSB2 code
-
200d
201b
2026
2036
2037
2047
2048
2060
2061
2067
54 Troubleshooting
Description
Error occurred in Business Copy pair operation.
Because the specified Thin Provisioning or Smart Tiers V-VOL was not associated with a pool, the pair
operation was rejected.
Because the status of the Continuous Access Journal pair was not PAIR, PSUS, or PSUE, the At-Time
Split operation was rejected. The S-VOL of the Continuous Access Journal pair had been the P-VOL
of the Business Copy pair included in the consistency group on which the At-Time Split operation was
performed.
The quick restore operation was rejected because the cache mode of the specified P-VOL was different
from the cache mode of the external S-VOL.
Because the volume specified as a P-VOL was a quorum disk, the pair operation was rejected.
Because the volume specified as a S-VOL was a quorum disk, the pair operation was rejected.
Since the current microcode version does not support the specified P-VOL capacity, the pair operation
is rejected.
Since the current microcode version does not support the specified S-VOL capacity, the pair operation
is rejected.
The volume specified as a P-VOL was a volume of a Continuous Access Journal pair. Because the
status of the Continuous Access Journal pair was invalid, the pair operation was rejected.
The volume specified as an S-VOL was a volume of a Continuous Access Journal pair. Because the
status of the Continuous Access Journal pair was invalid, the pair operation was rejected.
Volumes of the specified pair were shared by Continuous Access Synchronous and Continuous Access
Journal. Therefore, the quick restore operation was rejected, or, the reverse copy operation was