Printer Is Printing Blank Pages; Repeating Defects Appear On Prints - Lexmark X746 User Manual

Troubleshooting

Printer is printing blank pages

Try one or more of the following:
M
AKE SURE THERE IS NO PACKING MATERIAL LEFT ON THE PRINT OR TONER CARTRIDGE
Remove the cartridge and make sure the packing material is properly removed. Reinstall the cartridge.
M
AKE SURE THE PRINT OR TONER CARTRIDGE IS NOT LOW ON TONER
1
Remove the cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.
2
Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3
Reinsert the cartridge.
Note: If print quality does not improve, then replace the cartridge of the color that is not printing.
C
ONTACT CUSTOMER SUPPORT
If the problem continues, then the printer may need to be serviced.

Repeating defects appear on prints

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Try one or more of the following:
R
EPLACE THE PRINT OR TONER CARTRIDGE
Replace the cartridge of the color with the repeating defect, if the defects occur in the following instances:
•
Every 33 mm (1.30 in.) of the page
•
Every 35.3 mm (1.39 in.) of the page
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