Panasonic WV-SP302 Operating Instructions Manual page 97

Symptom
Cannot download the log
list.
Images are not displayed or
not refreshed smoothly.
No indicator lights.
H.264 (or MPEG-4) images
are not displayed.
Cause/solution
• Download of files using Internet Explorer may be dis-
abled.
Click "Internet Options" on the Tool menu of Internet
®
Explorer , and [Security] tab. Then, click the [Custom
Level...] button to open the "Security Setting" win-
dow. Under "Download", select "Enable" for
"Automatic prompting for file downloads". Click the
[OK] button. The "Warning" window will be displayed.
Click the [Yes] button.
• Delete temporary internet files as follows.
(1) Select "Internet Options..." under "Tools" on the
menu bar of Internet Explorer. The "Internet
Options" window will be displayed.
(2) Click the [Delete Files...] button in the "Temporary
Internet files" section on the [General] tab.
• The firewall function of the anti-virus software may be
filtering the port of the camera.
Exclude the port number of the camera from the list of
the port numbers to be filtered by the anti-virus soft-
ware.
• Is "Off" selected for "Link/Access indicator" on the
"Basic" page? Select "On" for "Link/Access indica-
tor".
• When "Network Camera View4" is deleted from a PC
on which both the viewer software "Network Camera
View3" and "Network Camera View4" are installed,
H.264 (or MPEG-4) images may not be displayed.
In this case, delete "Network Camera View3" from the
PC and then install "Network Camera View4".
Reference
pages
–
–
–
27
5
97