Panasonic WV-SF330 Series Operating Instructions Manual

Panasonic WV-SF330 Series Operating Instructions Manual

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WV-SW355
This manual covers the models: WV-SW350 Series (WV-SW355, WV-SW352, WV-SW355E, WV-SW352E,
WV-SW355R, WV-SW352R, WV-SW355PJ), WV-SF340 Series (WV-SF346, WV-SF342, WV-SF346E,
WV-SF342E, WV-SF346PJ), WV-SF330 Series (WV-SF336, WV-SF335, WV-SF332, WV-SF336E, WV-SF335E,
WV-SF332E, WV-SF336PJ), WV-SW310 Series (WV-SW316L, WV-SW316, WV-SW314, WV-SW316LE,
WV-SW316E, WV-SW316LPJ), WV-SP300 Series (WV-SP306, WV-SP305, WV-SP302, WV-SP306E,
WV-SP305E, WV-SP302E, WV-SP306PJ), WV-SW150 Series (WV-SW155, WV-SW152, WV-SW155M,
WV-SW152M, WV-SW155E, WV-SW152E, WV-SW155ME, WV-SW152ME), WV-SF130 Series (WV-SF135,
WV-SF132, WV-SF135E, WV-SF132E), WV-SP100 Series (WV-SP105, WV-SP102, WV-SP105E, WV-SP102E),
WV-NP502 Series (WV-NP502, WV-NW502S, WV-NP502E, WV-NW502SE) and WV-SW115.
Before attempting to connect or operate this product, please read these instructions carefully and save this manual
for future use.
The model number is abbreviated in some descriptions in this manual.
WV-SW355R and WV-SW352R do not support the HTTPS function.

Operating Instructions

Network Camera

WV-SW350 Series
Model No.
WV-SF340 Series
WV-SF330 Series
WV-SW310 Series
WV-SP300 Series
WV-SW150 Series
WV-SF130 Series
WV-SP100 Series
WV-NP502 Series
WV-SP306
(Lens is optional for WV-SP306.)
WV-SW115

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Summary of Contents for Panasonic WV-SF330 Series

  • Page 1: Operating Instructions

    This manual covers the models: WV-SW350 Series (WV-SW355, WV-SW352, WV-SW355E, WV-SW352E, WV-SW355R, WV-SW352R, WV-SW355PJ), WV-SF340 Series (WV-SF346, WV-SF342, WV-SF346E, WV-SF342E, WV-SF346PJ), WV-SF330 Series (WV-SF336, WV-SF335, WV-SF332, WV-SF336E, WV-SF335E, WV-SF332E, WV-SF336PJ), WV-SW310 Series (WV-SW316L, WV-SW316, WV-SW314, WV-SW316LE, WV-SW316E, WV-SW316LPJ), WV-SP300 Series (WV-SP306, WV-SP305, WV-SP302, WV-SP306E,...
  • Page 2: About The User Manuals

    Preface Preface About the user manuals There are 2 sets of operating instructions for the WV-SW355, WV-SW355PJ, WV-SW352, WV-SF346, WV-SF346PJ, WV-SF342, WV-SF336, WV-SF336PJ, WV-SF335, WV-SF332, WV-SW316L, WV-SW316LPJ, WV-SW316, WV-SW314, WV-SP306, WV-SP306PJ, WV-SP305, WV-SP302, WV-SW155, WV-SW155M, WV-SW152, WV-SW152M, WV-SF135, WV-SF132, WV-SP105, WV-SP102, WV-NP502, WV-NW502S, WV-SW115, WV-SW355E, WV-SW355R, WV-SW352E, WV-SW352R, WV-SF346E, WV-SF342E, WV-SF336E, WV-SF335E, WV-SF332E, WV-SW316LE, WV-SW316E, WV-SP306E, WV-SP305E, WV-SP302E, WV-SW155E, WV-SW155ME, WV-SW152E, WV-SW152ME, WV-SF135E, WV-SF132E,...
  • Page 3: Trademarks And Registered Trademarks

    Preface Notation Model Notation Model WV-SW316 WV-SW314 SW316 SW316 SW314 SW314 WV-SP306 WV-SP305 SP306 SP306 SP305 SP305 WV-SP302 WV-SW155, WV-SW155M SP302 SP302 SW155 SW155 WV-SW152, WV-SW152M WV-SF135 SW152 SW152 SF135 SF135 WV-SF132 WV-SP105 SF132 SF132 SP105 SP105 WV-SP102 WV-NP502, WV-NW502S SP102 SP102 NP502...
  • Page 4: Viewer Software

    Preface Viewer software It is necessary to install the viewer software “Network Camera View 4S” to display images on a PC. This software can be installed directly from the camera or by selecting the [Install] button next to [Viewer Software] on the menu of the CD-ROM provided, and then following the on-screen instructions. IMPORTANT •...
  • Page 5: Table Of Contents

    Table of Contents Table of Contents 1 Monitor images on a PC ................9 Monitor images from a single camera ................9 About the “Live” page ....................12 Monitor images from multiple cameras ................17 2 Monitor images on a cellular phone/mobile terminal ......18 Monitor images on a cellular phone ................18 Monitor images on a mobile terminal ................20 3 Record images on the SD memory card manually (SW355, SW352,...
  • Page 6 Table of Contents 10.3 Access copy images saved on the SD memory card onto the PC [SD memory card images] (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, SW155, SW152, NP502, NW502S, SW115) ......61 10.4 Configure the settings relating to the logs [Log] (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, SW155, SW152, NP502, NW502S, SW115) ......................69 10.4.1...
  • Page 7 Configuration of the settings relating to the E-mail notification [Notification] ..145 13.8 Configure the settings relating to Panasonic alarm protocol [Notification] ...147 14 Configure the setting relating to the image recognition [Advanced func.] (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SW314, SP306, SP305, SP302, SW155, SW152, SF135, SF132, NP502, NW502S, SW115) ..............149...
  • Page 8 Table of Contents 17.7 Configure the schedule settings of the FTP periodic image transmission [FTP img. trans.] ..........................193 17.7.1 How to set the schedules .....................193 17.7.2 How to delete the set schedule ..................194 18 Configure the settings relating to the schedules [Schedule] ..196 19 Maintenance of the camera [Maintenance] ........199 19.1 Check the system log [System log] ................199...
  • Page 9: Monitor Images On A Pc

    • SW155, SW152, SW115, SF135, SF132, SP105, and SP102 do not support MPEG-4. Start up the web browser. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the browser. • Example when entering an IPv4 address: http://URL registered using IPv4 address http://192.168.0.10/...
  • Page 10 1 Monitor images on a PC Press the [Enter] key on the keyboard. → The “Live” page will be displayed. Refer to page 12 for further information about the “Live” page. When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live images for the user name and password entries.
  • Page 11 1 Monitor images on a PC SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SW314 SW314 SP306 SP306 SP305 SP305 SP302 SP302 SW155 SW155 SW152 SW152 SF135 SF135 SF132 SF132 SP105 SP105 SP102 SP102 SW115 SW115 5 fps...
  • Page 12: About The "Live" Page

    1 Monitor images on a PC 1.2 About the “Live” page Note • SW155, SW152, SW115, SF135, SF132, SP105, and SP102 do not support MPEG-4. [select language] pull-down-menu The camera’s display language can be selected. The default language can be set in the [Language] in the [Basic] settings.
  • Page 13 1 Monitor images on a PC • [1] button: The letter “1” will turn green and images in the main area will be displayed in accordance with the setting of “H.264(1)” (or “MPEG-4(1)”). (®page 81, page 88) • [2] button: The letter “2” will turn green and images in the main area will be displayed in accordance with the setting of “H.264(2)”...
  • Page 14 1 Monitor images on a PC [Image quality] buttons These buttons will be displayed only when a JPEG image is displayed. • [1] button: Images in the main area will be displayed in accordance with the setting for “Quality1” of “Image quality setting”.
  • Page 15 1 Monitor images on a PC Refer to page 32 for further information about the log list and for how to play images on the SD memory card. Camera title The camera title entered for “Camera title” on the [Basic] tab will be displayed. (®page 48) Alarm occurrence indication button This button will be displayed and will blink when an alarm has occurred.
  • Page 16 1 Monitor images on a PC SD recording status indicator SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SP306 SP306 SP305 SP305 SP302 SP302 SW155 SW155 SW152 SW152 NP502 NP502 SW115 SW115 The status of the SD recording can be checked with this indicator. When the SD recording starts, the SD recording status indicator will light red.
  • Page 17: Monitor Images From Multiple Cameras

    • When displaying images on a 4-screen, panning, tilting and zooming operations become available only for images from cameras with Pan/Tilt/Zoom functions. Refer to our website (http://security.panasonic.com/pss/security/support/info.html) for further information about the compatible cameras and their versions. • Only JPEG images can be displayed on a multi-screen. Audio will not be heard.
  • Page 18: Monitor Images On A Cellular Phone/Mobile Terminal

    2 Monitor images on a cellular phone/mobile terminal 2 Monitor images on a cellular phone/mobile terminal 2.1 Monitor images on a cellular phone It is possible to connect to the camera using a cellular phone via the Internet and monitor images (JPEG only) from the camera on the screen of the cellular phone.
  • Page 19 2 Monitor images on a cellular phone/mobile terminal Functions Outline of functions A Refresh Refreshes the camera images by pressing the dial key “5”. B Resolution control Changes the image capture size by pressing the dial key “0”. Aspect ratio SW355 SW355 SW352...
  • Page 20: Monitor Images On A Mobile Terminal

    JPEG ® format image is displayed by the standard browser. For further information about compatible devices, refer to our website (http://security.panasonic.com/pss/security/support/info.html). IMPORTANT • When the authentication window is displayed, enter the user name and password. The default user name and password are as follows.
  • Page 21 2 Monitor images on a cellular phone/mobile terminal Access to “http://IP address/cam” or “http://Host name registered in the DDNS server/cam” using a mobile terminal. → Images from the camera will be displayed. Live images area Displays images from the camera. Operation buttons area When functions are selected in the function selection area C, buttons to operate those functions are displayed.
  • Page 22 2 Monitor images on a cellular phone/mobile terminal Click the button of the function that you want to operate. Resolution control AUX control Each function is explained below. Resolution control Press the button to display the buttons used to select the resolution on the screen. The resolution can be changed by selecting a resolution setting from the buttons.
  • Page 23 2 Monitor images on a cellular phone/mobile terminal 1.3 mega pixel [16:9] 320x180/640x360 (default)/1280x720 3 mega pixel [4:3] 640x480 (default)/1280x960 3 mega pixel [16:9] 320x180/640x360 (default) AUX control SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SP306...
  • Page 24 2 Monitor images on a cellular phone/mobile terminal This function is only displayed when [Terminal 3] is set to [AUX output] on the settings menu. (®page 135) Note • You can change the image size displayed on the mobile terminal by accessing the following addresses. –...
  • Page 25 2 Monitor images on a cellular phone/mobile terminal • Depending on the mobile terminal in use or its contract plan, it may be impossible to access. IP address is the global WAN IP address of the router that can be accessed via the Internet. However, when accessing the same LAN as the camera with a wireless compatible mobile terminal, the IP address is the local IP address.
  • Page 26: Record Images On The Sd Memory Card Manually (Sw355, Sw352, Sf346, Sf342, Sf336, Sf335, Sf332, Sw316L, Sw316, Sp306, Sp305, Sp302, Sw155, Sw152, Np502, Nw502S, Sw115)

    3 Record images on the SD memory card manually (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, SW155, SW152, NP502, NW502S, SW115) 3 Record images on the SD memory card manually (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, SW155, SW152, NP502, NW502S, SW115) Images displayed on the “Live”...
  • Page 27 3 Record images on the SD memory card manually (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, SW155, SW152, NP502, NW502S, SW115) Click the [Start] button to start recording images on the SD memory card. The SD recording status indicator will light red (®page 12) while images are being recorded on the SD memory card.
  • Page 28: Action At An Alarm Occurrence

    VMD alarm: When motion is detected in the set VMD area, the alarm action will be performed. *VMD stands for “Video Motion Detection”. • Command alarm: When a Panasonic alarm protocol is received from the connected device via a network, the alarm action will be performed. 4.2 Action at an alarm occurrence Display the alarm occurrence indication button on the “Live”...
  • Page 29 When “On” is selected for “Panasonic alarm protocol notification”, the connected Panasonic device will be notified that the camera is in the alarm state. The settings for Panasonic alarm protocol can be configured in the Panasonic alarm protocol section of the [Notification] tab of the [Alarm] page. (®page 147)
  • Page 30: Transmit Images Onto An Ftp Server

    5 Transmit images onto an FTP server 5 Transmit images onto an FTP server Images can be transmitted to an FTP server. By configuring the following settings, transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available. IMPORTANT •...
  • Page 31: Save Images On The Sd Memory Card When Images Fail To Transmit Using The Ftp Periodic Image Transmission Function

    SD memory card. It is possible to select a trigger to save images on the SD memory card on the [SD memory card] tab of the “Basic” page. (®page 53) To use the SD memory recording function featured in Panasonic network disk recorder, select “Off” for “FTP periodic image transmission” (®page 191) and “FTP error” for “Save trigger” (®page 56).
  • Page 32: Display The Log List (Sw355, Sw352, Sf346, Sf342, Sf336, Sf335, Sf332, Sw316L, Sw316, Sp306, Sp305, Sp302, Sw155, Sw152, Np502, Nw502S, Sw115)

    6 Display the log list (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, SW155, SW152, NP502, NW502S, SW115) 6 Display the log list (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, SW155, SW152, NP502, NW502S, SW115) The setting items of the cameras will be displayed in list form.
  • Page 33 6 Display the log list (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, SW155, SW152, NP502, NW502S, SW115) Click the [List] button. → The log list will be displayed in a newly opened window (log list window). Number of the listed logs IMPORTANT •...
  • Page 34: About The Log List Window

    6 Display the log list (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, SW155, SW152, NP502, NW502S, SW115) About the log list window Number of the listed logs Total number of the logs of the selected log type and a number of the log being displayed on the top of the log list will be displayed.
  • Page 35 6 Display the log list (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, SW155, SW152, NP502, NW502S, SW115) SW355 SW355 SW352 SW352 SW316L SW316L SW316 SW316 NP502 NP502 • TRM1: Alarm by alarm input to Terminal 1 •...
  • Page 36: Playback Of Images On The Sd Memory Card (Sw355, Sw352, Sf346, Sf342, Sf336, Sf335, Sf332, Sw316L, Sw316, Sp306, Sp305, Sp302, Sw155, Sw152, Np502, Nw502S, Sw115)

    7 Playback of images on the SD memory card (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, SW155, SW152, NP502, NW502S, SW115) 7 Playback of images on the SD memory card (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, SW155, SW152, NP502, NW502S, SW115) When clicking a time and date listed on the log list window, the “Live”...
  • Page 37: About The Playback Page

    7 Playback of images on the SD memory card (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, SW155, SW152, NP502, NW502S, SW115) 7.1 About the playback page Number of images When clicking a time and date listed on the log list window, total number of images associated with the clicked time and date, and the number of the currently displayed image will be displayed.
  • Page 38 7 Playback of images on the SD memory card (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, SW155, SW152, NP502, NW502S, SW115) When the mouse button is released, the increment of the image number will stop and the image number displayed at the moment when the mouse button is released will be displayed.
  • Page 39: Download The Images (When "H.264" Is Selected For "Recording Format" Of The Sd Memory Card)

    7 Playback of images on the SD memory card (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, SW155, SW152, NP502, NW502S, SW115) 7.2 Download the images (When “H.264” is selected for “Recording format” of the SD memory card) IMPORTANT •...
  • Page 40 7 Playback of images on the SD memory card (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, SW155, SW152, NP502, NW502S, SW115) Select the image to be downloaded, and then click the [OK] button. → Image saved at the clicked time and date will be downloaded. Note •...
  • Page 41: About The Network Security

    8 About the network security 8 About the network security 8.1 Equipped security functions The following security functions are featured in this camera. Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and/or the user authentication to “On”.
  • Page 42: Display The Setup Menu From A Pc

    9 Display the setup menu from a PC 9 Display the setup menu from a PC The settings of the camera can be configured on the setup menu. IMPORTANT • The setup menu is only operable by users whose access level is “1. Administrator”. Refer to page 153 for how to configure the access level.
  • Page 43 9 Display the setup menu from a PC → The setup menu will be displayed. Refer to page 46 for further information about this menu. Operating Instructions...
  • Page 44: How To Operate The Setup Menu

    9 Display the setup menu from a PC 9.2 How to operate the setup menu Menu buttons Setup page Click the desired button in the frame on the left of the window to display the respective setup menu. When there are tabs at the top of the “Setup” page displayed in the frame on the right of the window, click the desired tab to display and configure the setting items relating to the name of the tab.
  • Page 45 9 Display the setup menu from a PC <Example> When completing the setting items in field A, click the [Set] button (B) below field (A). The edited settings in field A will not be applied unless the [Set] button (B) below field (A) is clicked. In the same manner as above, click the [Set] button (D) below field C when completing the setting items in field C.
  • Page 46: About The Setup Menu Window

    9 Display the setup menu from a PC 9.3 About the setup menu window Note • SW155, SW152, SW115, SF135, SF132, SP105, and SP102 do not support MPEG-4. [Setup] button Display the “Setup” page. [Live] button Display the “Live” page. [Basic] button Displays the “Basic”...
  • Page 47 9 Display the setup menu from a PC [Advanced func.] button SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SW314 SW314 SP306 SP306 SP305 SP305 SP302 SP302 SW155 SW155 SW152 SW152 SF135 SF135 SF132 SF132 NP502 NP502...
  • Page 48: Configure The Basic Settings Of The Camera [Basic]

    10 Configure the basic settings of the camera [Basic] 10 Configure the basic settings of the camera [Basic] The basic settings such as camera title, time and date, SD memory card and the logs can be configured on the “Basic” page. The “Basic” page has 3 tabs; the [Basic] tab, the [SD memory card] tab and the [Log] SW355 SW355...
  • Page 49 10 Configure the basic settings of the camera [Basic] • Available number of characters: 0 - 20 characters • Unavailable characters: " & • Default: Varies as follows depending on the model in use. – : WV-SW355 SW355 SW355 – : WV-SW352 SW352 SW352...
  • Page 50 10 Configure the basic settings of the camera [Basic] • In: Applies summer time. An asterisk (*) will be displayed on the left side of the displayed time and date. • Out: Does not apply summer time. • Auto: Applies summer time in accordance with the settings for “Start time & date” and “End time & date”...
  • Page 51 10 Configure the basic settings of the camera [Basic] [Upside-down] SW155 SW155 SW152 SW152 SF135 SF135 SF132 SF132 NP502 NP502 SW115 SW115 Select “On” or “Off” to determine whether or not to turn the image upside-down. • Default: Off [Indicator] Determine whether or not to use the following indicators.
  • Page 52 10 Configure the basic settings of the camera [Basic] The following port numbers are unavailable since they are already in use. 20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 443 , 995, 10669, 10670 [Automatic installation of viewer software] Determine whether or not to install the viewer software from this camera.
  • Page 53: Configure The Settings Relating To The Sd Memory Card [Sd Memory Card]

    10 Configure the basic settings of the camera [Basic] 10.2 Configure the settings relating to the SD memory card [SD memory card] (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, SW155, SW152, NP502, NW502S, SW115) Click the [SD memory card] tab on the “Basic” page. (®page 42, page 44) Operating Instructions...
  • Page 54: Sd Memory Card

    10 Configure the basic settings of the camera [Basic] The settings relating to the SD memory card can be configured on this page. SD memory card [SD memory card] Select “Use” or “Not use” to determine whether or not to use the SD memory card. •...
  • Page 55 When “H.264” is selected, the priority band may not be maintained if “H.264/MPEG-4(2)” is selected for “Priority stream” - “Stream type” on the [System] tab of the “User mng.” page. • When using the SD memory recording function of a Panasonic network disk recorder, select “JPEG” for “Recording format”. •...
  • Page 56 Common [Remaining capacity notification] When the E-mail notification function or the Panasonic alarm protocol function is used to provide notification of the remaining capacity of the SD memory card, select a level to be notified at from the following. 50%/ 20%/ 10%/ 5%/ 2% •...
  • Page 57 10 Configure the basic settings of the camera [Basic] • File name: [“Entered file name” + “Time and date (year/ month/ day/ hour/ minute/ second)”] + “Serial number” • Available number of characters: 1 - 8 characters • Unavailable characters: " & * / : ; < > ? \ | Note •...
  • Page 58: Frame Rate

    10 Configure the basic settings of the camera [Basic] • When “H.264” is selected for “Recording format”, select the image capture size for “H.264 recording” - “Image capture size” on the [SD memory card] tab. • When “Alarm input” is selected for “Save trigger”, images will be saved with the image capture size selected on the [Alarm] tab of the “Alarm”...
  • Page 59: Image Quality

    10 Configure the basic settings of the camera [Basic] 64kbps/ 128kbps/ 256kbps/ 384kbps/ 512kbps/ 768kbps/ 1024kbps/ 1536kbps/ 2048kbps/ 3072kbps/ 4096kbps • Default: 1536kbps [Image quality] Select the quality for H.264 images to be recorded from the following. Low(Motion priority)/ Normal/ Fine(Image quality priority) •...
  • Page 60 10 Configure the basic settings of the camera [Basic] – Save/obtain images recorded using the SD memory recording function of Panasonic network disk recorder – Play/download images on the SD memory card • When an SD memory card is formatted while another user is in operation, the operation will be canceled.
  • Page 61: Access Copy Images Saved On The Sd Memory Card Onto The Pc

    10 Configure the basic settings of the camera [Basic] 10.3 Access copy images saved on the SD memory card onto the PC [SD memory card images] (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, SW155, SW152, NP502, NW502S, SW115) Click the [SD memory card] tab on the “Basic”...
  • Page 62 10 Configure the basic settings of the camera [Basic] Possible number of JPEG images that can be saved on the SD memory card (as indications) IMPORTANT • The numbers on the following table are just indications. They are not actual numbers of images that can be saved on the SD memory card.
  • Page 63 10 Configure the basic settings of the camera [Basic] Image capture size: 1280x720 Image quality Capacity of SD memory card 0 Super fine 1 Fine 32 GB 76,800 102,400 128,000 140,800 166,400 16 GB 38,400 51,200 64,000 70,400 83,200 8 GB 19,200 25,600 32,000...
  • Page 64 10 Configure the basic settings of the camera [Basic] Image capture size: 800x600 Image quality Capacity of SD memory card 0 Super fine 1 Fine 32 GB 102,400 160,000 192,000 243,200 281,600 16 GB 51,200 80,000 96,000 121,600 140,800 8 GB 25,600 40,000 48,000...
  • Page 65 10 Configure the basic settings of the camera [Basic] Image capture size: VGA Image quality Capacity of SD memory card 0 Super fine 1 Fine 32 GB 160,000 224,000 256,000 288,000 320,000 16 GB 80,000 112,000 128,000 144,000 160,000 8 GB 40,000 56,000 64,000...
  • Page 66 10 Configure the basic settings of the camera [Basic] Image capture size: 640x360 Image quality Capacity of SD memory card 0 Super fine 1 Fine 32 GB 192,000 281,600 332,800 358,400 409,600 16 GB 96,000 140,800 166,400 179,200 204,800 8 GB 48,000 70,400 83,200...
  • Page 67 10 Configure the basic settings of the camera [Basic] Image capture size: QVGA Image quality Capacity of SD memory card 0 Super fine 1 Fine 32 GB 384,000 416,000 432,000 448,000 480,000 16 GB 192,000 208,000 216,000 224,000 240,000 8 GB 96,000 104,000 108,000...
  • Page 68 10 Configure the basic settings of the camera [Basic] Image capture size: 320x180 Image quality Capacity of SD memory card 0 Super fine 1 Fine 32 GB 460,800 524,800 563,200 576,000 614,400 16 GB 230,400 262,400 281,600 288,000 307,200 8 GB 115,200 131,200 140,800...
  • Page 69: Configure The Settings Relating To The Logs [Log] (Sw355, Sw352, Sf346, Sf342, Sf336, Sf335, Sf332, Sw316L, Sw316, Sp306, Sp305, Sp302, Sw155, Sw152, Np502, Nw502S, Sw115)

    10 Configure the basic settings of the camera [Basic] 10.4 Configure the settings relating to the logs [Log] (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, SW155, SW152, NP502, NW502S, SW115) Click the [Log] tab on the “Basic” page. (®page 42, page 44) The settings relating to the log list can be configured in this section.
  • Page 70 10 Configure the basic settings of the camera [Basic] Select “On” or “Off” and designate the destination folder in the same manner as for “Alarm”. Note • When “Recording format” is set to “H.264”, “Save logs” is set to “On” or “Off” depending on the setting of “Save trigger”.
  • Page 71: How The Logs And Images Are Saved Depending On The Settings For "Alarm

    10 Configure the basic settings of the camera [Basic] 10.4.1 How the logs and images are saved depending on the settings for “Alarm” [Log] tab [SD memory card] tab Logs and associated images Alarm: Save SD memory Save trigger logs card Alarm input •...
  • Page 72: How The Logs And Images Are Saved Depending On The Settings For "Manual/Schedule

    10 Configure the basic settings of the camera [Basic] 10.4.2 How the logs and images are saved depending on the settings for “Manual/Schedule” [Log] tab [SD memory card] tab Manual/ Logs and associated images SD memory Schedule: Save trigger Overwrite card Save logs Manual/...
  • Page 73 10 Configure the basic settings of the camera [Basic] [Log] tab [SD memory card] tab Manual/ Logs and associated images SD memory Schedule: Save trigger Overwrite card Save logs Manual/ • Logs: Will not be saved. Schedule • Images: Will be saved. When the remaining capacity of the SD memory card becomes insufficient, the older images will be overwritten by the newer images.
  • Page 74: How The Logs And Images Are Saved Depending On The Settings For "Ftp Error

    10 Configure the basic settings of the camera [Basic] 10.4.3 How the logs and images are saved depending on the settings for “FTP error” [Log] tab [SD memory card] tab Logs and associated images FTP error: SD memory Save trigger Save logs card FTP error...
  • Page 75: Configure The Settings Relating To Images And Audio [Image/Audio]

    11 Configure the settings relating to images and audio [Image/Audio] 11 Configure the settings relating to images and audio [Image/Audio] Note • SW155, SW152, SW115, SF135, SF132, SP105, and SP102 do not support MPEG-4. SW314 SW314 SW155 SW155 SW152 SW152 SF135 SF135 SF132...
  • Page 76: Configure The Settings Relating To The Aspect Ratio [Jpeg/H.264]

    11 Configure the settings relating to images and audio [Image/Audio] – “On” is not selected for “Activation” of “Priority stream”, and “JPEG” is not selected for “Stream type”. (®page 157) • Check the following before changing the picture (camera) mode setting from a 3 mega pixel setting to a 1.3 mega pixel setting.
  • Page 77: Configure The Settings Relating To Jpeg Images [Jpeg/H.264] (Or [Jpeg/Mpeg-4])

    11 Configure the settings relating to images and audio [Image/Audio] 11.3 Configure the settings relating to JPEG images [JPEG/H.264] (or [JPEG/MPEG-4]) Note • SW155, SW152, SW115, SF135, SF132, SP105, and SP102 do not support MPEG-4. Click the [JPEG/H.264] tab (or [JPEG/MPEG-4] tab) on the “Image/Audio” page. (®page 42, page 44) JPEG Configure the settings such as “Refresh interval (JPEG)*”, “Image capture size”...
  • Page 78: Image Quality Setting

    11 Configure the settings relating to images and audio [Image/Audio] [Image capture size] Select the image capture size to display the JPEG image on the “Live” page for the first time. Aspect ratio SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335...
  • Page 79: Configure The Settings Relating To H.264 Images [Jpeg/H.264]

    11 Configure the settings relating to images and audio [Image/Audio] 11.4 Configure the settings relating to H.264 images [JPEG/H.264] Note • SW155, SW152, SW115, SF135, SF132, SP105, and SP102 do not support MPEG-4. Click the [JPEG/H.264] tab on the “Image/Audio” page. (®page 42, page 44) [JPEG/H.264] tab will be displayed when “H.264”...
  • Page 80 11 Configure the settings relating to images and audio [Image/Audio] Configure the settings relating to H.264 image such as “Max bit rate (per client)”, “Image capture size”, “Image quality”, etc. in this section. Refer to page 86 and page 77 for the settings relating to MPEG-4 images and JPEG images respectively.
  • Page 81 11 Configure the settings relating to images and audio [Image/Audio] [Video encoding format] SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SW314 SW314 SP306 SP306 SP305 SP305 SP302 SP302 NP502 NP502 Select H.264 for the video encoding format. •...
  • Page 82 11 Configure the settings relating to images and audio [Image/Audio] Aspect ratio 4:3 H.264(1) QVGA/VGA/800x600 /1280x960 H.264(2) QVGA/VGA Aspect ratio 16:9 H.264(1) 320x180/640x360/1280x720 H.264(2) 320x180/640x360 Picture (Camera) mode NP502 NP502 1.3 mega pixel (VGA) [4:3] H.264(1) QVGA/VGA/1280x960 H.264(2) QVGA/VGA 1.3 mega pixel (800x600) [4:3] H.264(1) QVGA/800x600/1280x960 H.264(2)
  • Page 83 11 Configure the settings relating to images and audio [Image/Audio] [Max bit rate (per client)*] Select a H.264 bit rate per a client from the following. When “Best effort” is selected for “Transmission priority”, set the maximum and minimum bit rates. 64kbps/ 128kbps*/ 256kbps*/ 384kbps*/ 512kbps*/ 768kbps*/ 1024kbps*/ 1536kbps*/ 2048kbps*/ 3072kbps*/ 4096kbps*/ 8192kbps* / Unlimited*...
  • Page 84 11 Configure the settings relating to images and audio [Image/Audio] [Unicast port1(Image)] SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SP306 SP306 /[Unicast port] SP305 SP305 SP302 SP302 NP502 NP502 SW314 SW314 SW155 SW155 SW152 SW152 SF135...
  • Page 85 11 Configure the settings relating to images and audio [Image/Audio] • On: Images are temporarily stored on the computer and are displayed smoother. • Off: Images are displayed in real-time and are not stored on the computer. • Default: On IMPORTANT •...
  • Page 86: Configure The Settings Relating To Mpeg-4 Images [Jpeg/Mpeg-4]

    11 Configure the settings relating to images and audio [Image/Audio] 11.5 Configure the settings relating to MPEG-4 images [JPEG/MPEG-4] Note • SW155, SW152, SW115, SF135, SF132, SP105, and SP102 do not support MPEG-4. Click the [JPEG/MPEG-4] tab on the “Image/Audio” page. (®page 42, page 44) The “JPEG/MPEG-4”...
  • Page 87 11 Configure the settings relating to images and audio [Image/Audio] Configure the settings relating to MPEG-4 image such as “Max bit rate (per client)*”, “Image capture size”, “Image quality”, etc. in this section. Refer to page 77 and page 79 for the settings relating to JPEG images and H.264 images respectively.
  • Page 88 11 Configure the settings relating to images and audio [Image/Audio] [Video encoding format] SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SW314 SW314 SP306 SP306 SP305 SP305 SP302 SP302 NP502 NP502 Select MPEG-4 for a video format. •...
  • Page 89 11 Configure the settings relating to images and audio [Image/Audio] [Transmission priority] Select a transmission priority for MPEG-4 images from the following. • Constant bit rate: MPEG-4 images will be transmitted with the bit rate selected for “Max bit rate (per client)*”.
  • Page 90 11 Configure the settings relating to images and audio [Image/Audio] 0.2s/ 0.25s/ 0.33s/ 0.5s/ 1s/ 2s/ 3s/ 4s/ 5s • Default: 1s [Transmission type] Select the transmission type of MPEG-4 images from the following. • Unicast port (AUTO): Up to 14 users can access a single camera concurrently. “Unicast port1(Image)” and “Unicast port2(Audio)”...
  • Page 91 11 Configure the settings relating to images and audio [Image/Audio] Note • When audio is transmitted from the camera, the port number to be used will be the multicast port number plus “1000”. [Multicast TTL/HOPLimit] Enter the multicast TTL/HOPLimit value. •...
  • Page 92: Configure The Settings Relating To Image Adjust, Zoom, Extra Optical Zoom, Extra Zoom, Focus, Back Focus, Privacy Zone And Viqs [Image Quality]

    11 Configure the settings relating to images and audio [Image/Audio] 11.6 Configure the settings relating to image adjust, zoom, extra optical zoom, extra zoom, focus, back focus, privacy zone and VIQS [Image quality] Click the [Image quality] tab on the “Image/Audio” page. (®page 42, page 44) When the [Setup>>] button of each setting item is clicked, the detailed settings menu will be displayed in a newly opened window.
  • Page 93: Configure The Settings Relating To Image Quality ("Image Adjust" Setup Menu) (Sw355, Sw352, Sw316L, Sw316, Sw314, Sw155, Sw152, Sw115)

    11 Configure the settings relating to images and audio [Image/Audio] [Extra optical zoom] SW355 SW355 SW352 SW352 SF335 SF335 SW314 SW314 SP305 SP305 Click the [Setup>>] button to display the setup menu that can configure the settings relating to extra optical zoom.
  • Page 94 11 Configure the settings relating to images and audio [Image/Audio] IMPORTANT • Image adjustment functions are activated for the angle of view in the aspect ratio of 4:3 even while “16:9” is being selected for “Aspect ratio”. [Super Dynamic(SD)] Select “On” or “Off” to determine whether or not to activate the super dynamic function. Refer to the description “Super Dynamic function”...
  • Page 95 11 Configure the settings relating to images and audio [Image/Audio] • On: The super dynamic function will work. • Off: The super dynamic function will not work. • Default: On Note • When the following are observed depending on the light condition, select “Off” for “Super Dynamic(SD)”.
  • Page 96 11 Configure the settings relating to images and audio [Image/Audio] Off: SW355 SW355 SW352 SW352 SW316L SW316L SW316 SW316 SW314 SW314 SW155 SW155 SW152 SW152 Note • When “Off” is selected for “Super Dynamic(SD)”, the interactive control with face detection is deactivated.
  • Page 97: Auto Slow Shutter

    11 Configure the settings relating to images and audio [Image/Audio] Note SW355 SW355 SW352 SW352 SW316L SW316L SW316 SW316 SW314 SW314 • When a faster shutter speed is selected (up to 1/10000), it is possible to capture a fast moving object with less blur.
  • Page 98 11 Configure the settings relating to images and audio [Image/Audio] • When “Off” is selected for “AGC” or “ELC(Maximum exposure time)” is set to a setting other than “ELC(1/30s)”, this setting is set to “Off(1/30s)”. [Day & Night(IR)] SW355 SW355 SW316L SW316L SW316...
  • Page 99: White Balance

    11 Configure the settings relating to images and audio [Image/Audio] • Default: Auto(High) Note • “IR LED Light” can be used when “On” or “Auto2(IR Light)” are selected for “Day & Night(IR)”. • Adjust the “IR LED Light” settings according to factors such as the setting conditions or distance from the subject.
  • Page 100: Configure The Settings Relating To Image Quality ("Image Adjust" Setup Menu) (Sf346, Sf342, Sf336, Sf335, Sf332, Sp306, Sp305, Sp302)

    11 Configure the settings relating to images and audio [Image/Audio] [Aperture level] Adjust the aperture level (outline compensation). Images will be sharper when the cursor is moved in the “+” direction, and will be softer when the cursor is moved in the “-” direction. Click the [Reset] button to reset the color to the default. •...
  • Page 101 11 Configure the settings relating to images and audio [Image/Audio] IMPORTANT • Image adjustment functions are activated for the angle of view in the aspect ratio of 4:3 even while “16:9” is being selected for “Aspect ratio”. [Wide dynamic range (WDR)] Select “On”...
  • Page 102 11 Configure the settings relating to images and audio [Image/Audio] IMPORTANT • When the wide dynamic range function is activated, noise may be increased in the dark area of the object. • The setting is available only when “Outdoor scene”, “Indoor scene (50 Hz)” or “Indoor scene (60 Hz)” is selected for “Light control mode”.
  • Page 103 11 Configure the settings relating to images and audio [Image/Audio] • Outdoor scene: Depending on the brightness level (illuminance), the iris will automatically be controlled together with the shutter speed adjustment to control light. When shooting a bright subject such as outdoor, etc., select this parameter.
  • Page 104 11 Configure the settings relating to images and audio [Image/Audio] • Auto1(Normal): The camera automatically switches between the color mode and the black & white mode in accordance with picture brightness (luminance). The black & white mode will automatically be selected when the lighting condition becomes darker, while the color mode will automatically be selected when it becomes brighter.
  • Page 105: Configure The Settings Relating To Image Quality ("Image Adjust" Setup Menu) (Sf135, Sf132, Sp105, Sp102)

    11 Configure the settings relating to images and audio [Image/Audio] When the cursor is moved in the “+” direction, the blue color will become thicker. When the cursor is moved in the “-” direction, the blue color will be thinner. Click the [Reset] button to reset the color to the default. •...
  • Page 106 11 Configure the settings relating to images and audio [Image/Audio] Image in the aspect ratio of “4:3” Areas where the image is not displayed when “16:9” is selected for the aspect ratio Image in the aspect ratio of “16:9” (Being cut out from the aspect ratio of 4:3) Operating Instructions...
  • Page 107 11 Configure the settings relating to images and audio [Image/Audio] IMPORTANT • Image adjustment functions are activated for the angle of view in the aspect ratio of 4:3 even while “16:9” is being selected for “Aspect ratio”. [Adaptive black stretch] Select “On”...
  • Page 108 11 Configure the settings relating to images and audio [Image/Audio] [Back light compensation (BLC)] Select “On” or “Off” to determine whether or not to activate the back light compensation (BLC) function. The back light compensation function can compensate back light by setting mask areas on brighter parts of images.
  • Page 109 11 Configure the settings relating to images and audio [Image/Audio] [Auto slow shutter] The electronic sensitivity enhancement (sensitivity up) can be carried out by adjusting the storage time of MOS. The following are available for the recording duration. : Off(1/30s), Max.2/30s, Max.4/30s, Max.6/30s, Max.10/30s, Max.16/30s SF135 SF135 SP105...
  • Page 110: Configure The Settings Relating To Image Quality ("Image Adjust" Setup Menu) (Np502, Nw502S)

    11 Configure the settings relating to images and audio [Image/Audio] [Blue gain] Adjust the blue color of images. When the cursor is moved in the “+” direction, the blue color will become thicker. When the cursor is moved in the “-” direction, the blue color will be thinner. Click the [Reset] button to reset the color to the default. •...
  • Page 111 11 Configure the settings relating to images and audio [Image/Audio] IMPORTANT • Image adjustment functions are activated for the angle of view in the aspect ratio of 4:3 even while “16:9” is being selected for “Aspect ratio”. Operating Instructions...
  • Page 112 11 Configure the settings relating to images and audio [Image/Audio] [Super Dynamic(SD)] Select “On” or “Off” to determine whether or not to activate the super dynamic function. Refer to the description “Super Dynamic function” about the super dynamic function. • On: The super dynamic function will work.
  • Page 113 11 Configure the settings relating to images and audio [Image/Audio] [Face SD] With the “Face SD” setting, if a person's face is dark and difficult to see, by combining the face detection and Super Dynamic functions, the area with the face in the image can be corrected to become brighter and easier to see.
  • Page 114 11 Configure the settings relating to images and audio [Image/Audio] Note • When a faster shutter speed is selected (up to 1/10000), it is possible to capture a fast moving object with less blur. • When a faster shutter speed is selected, the sensitivity will become lower. Smear also may appear under bright light condition.
  • Page 115: Dwell Time

    11 Configure the settings relating to images and audio [Image/Audio] • Since the color compensation technology is used for Auto3(Super Chrome Compensation(SCC)), some colors may look different from the actual objects depending on the light condition. [Level] Select the threshold illuminance level (brightness) to switch between the color mode and the black & white mode.
  • Page 116 11 Configure the settings relating to images and audio [Image/Audio] • Default: 128 [Blue gain] Adjust the blue color of images. When the cursor is moved in the “+” direction, the blue color will become thicker. When the cursor is moved in the “-”...
  • Page 117: Set Mask Areas

    11 Configure the settings relating to images and audio [Image/Audio] 11.6.5 Set mask areas When “Off” is selected for “Super Dynamic(SD)” SW355 SW355 SW352 SW352 SW316L SW316L SW316 SW316 SW314 SW314 SW155 SW155 /“Wide dynamic range (WDR)” SW115 SW115 SW152 SW152 NP502 NP502...
  • Page 118 11 Configure the settings relating to images and audio [Image/Audio] Click the [Start] button of “Mask area”. → Borders will appear and the image displayed on the [Image quality] tab will be divided into 48 (6x8) SW355 SW355 SW352 SW352 SF346 SF346 SF342...
  • Page 119 11 Configure the settings relating to images and audio [Image/Audio] • When “16:9” is selected for the aspect ratio of JPEG/H.264, the image will be displayed clipped from the image of “4:3”. Therefore even when “16:9” is set, the brightness of the masked area will affect the image.
  • Page 120: Configure The Focus Setting (Focus Setup Menu) (Sw355, Sw352, Sf346, Sf336, Sp306)

    11 Configure the settings relating to images and audio [Image/Audio] 11.7 Configure the focus setting (Focus setup menu) (SW355, SW352, SF346, SF336, SP306) Click the [Setup>>] button of “Focus” on the [Image quality] tab of the “Image/Audio” page. (®page 92) Adjust the focus setting by moving the lens focus to the appropriate position.
  • Page 121: Adjust The Zoom And Focus (Sw316L, Sw316)

    11 Configure the settings relating to images and audio [Image/Audio] 11.8 Adjust the zoom and focus (SW316L, SW316) Click the [Setup>>] button of “Zoom/Focus adjustment” on the [Image quality] tab of the “Image/Audio” page. (®page 92) It is possible to adjust the angular field of view and the focus of the lens using the zoom/focus function. Zoom/Focus adjustments It is possible to adjust the angular field of view using the zoom and the extra optical zoom.
  • Page 122: Auto Focus

    11 Configure the settings relating to images and audio [Image/Audio] Note • The red area of the slider and angular field of view adjustment outline represents optical zoom (x1.0 - x3.2), and the yellow area represents extra optical zoom (x3.5 - x6.4). In the extra optical zoom area the zoom ratio changes in x0.32 increments.
  • Page 123: Back Focus Setting (Back Focus Setup Menu) (Np502, Nw502S)

    11 Configure the settings relating to images and audio [Image/Audio] 11.9 Back focus setting (Back focus setup menu) (NP502, NW502S) Click the [Setup>>] button of “Back focus” on the [Image quality] tab of the “Image/Audio” page. (®page 92) Adjust the back focus by moving the CCD of the camera to the appropriate position. Manual and auto adjustment are available.
  • Page 124: Adjust The Angular Field Of View Using The Extra Optical Zoom Function (Sw355, Sw352, Sf335, Sw314, Sp305)

    11 Configure the settings relating to images and audio [Image/Audio] 11.10 Adjust the angular field of view using the extra optical zoom function (SW355, SW352, SF335, SW314, SP305) Click the [Setup>>] button of “Extra optical zoom” on the [Image quality] tab of the “Image/Audio” page. (®page 92) It is possible to adjust the angular field of view using the extra optical zoom function.
  • Page 125: Adjust The Angular Field Of View Using The Extra Zoom Function (Sw155, Sw152, Sf135, Sp105, Sw115)

    11 Configure the settings relating to images and audio [Image/Audio] 11.11 Adjust the angular field of view using the extra zoom function (SW155, SW152, SF135, SP105, SW115) Click the [Setup>>] button of “Extra zoom” on the [Image quality] tab of the “Image” page. (®page 92) It is possible to adjust the angular field of view using the extra zoom function.
  • Page 126: Configure The Settings Relating To The Privacy Zone (Privacy Zone Setup Menu)

    11 Configure the settings relating to images and audio [Image/Audio] 11.12 Configure the settings relating to the privacy zone (Privacy zone setup menu) Click the [Setup>>] button of “Privacy zone” on the [Image quality] tab of the “Image/Audio” page. (®page 92) When there is a zone that you do not want to display, set the zone as a privacy zone not to be displayed.
  • Page 127: Configure The Viqs Setting

    11 Configure the settings relating to images and audio [Image/Audio] 11.13 Configure the VIQS setting Click the [Setup>>] button of “VIQS” on the [Image quality] tab of the “Image/Audio” page. (®page 92) VIQS is an abbreviation of Variable Image Quality on Specified area and is a feature that enables you to change the images of a specified area.
  • Page 128 11 Configure the settings relating to images and audio [Image/Audio] Note • Refer to page 129 for setting procedure of the VIQS area. Operating Instructions...
  • Page 129: Configure The Viqs Area

    11 Configure the settings relating to images and audio [Image/Audio] 11.14 Configure the VIQS area The VIQS area is specified by following the steps below. Drag the mouse on the screen to specify the area. → The specified area is displayed with a white frame. Note •...
  • Page 130: Configure The Settings Relating To Audio [Audio] (Sw355, Sw352, Sf346, Sf342, Sf336, Sf335, Sf332, Sw316L, Sw316, Sp306, Sp305, Sp302, Np502, Nw502S)

    11 Configure the settings relating to images and audio [Image/Audio] 11.15 Configure the settings relating to audio [Audio] (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, NP502, NW502S) Click the [Audio] tab on the “Image/Audio” page. (®page 42, page 44) The settings relating to audio can be configured on this page.
  • Page 131 11 Configure the settings relating to images and audio [Image/Audio] [Audio encoding format] Select the audio encoding format from G.726 and G.711. • Default: G.726 Note • G.711 is available only when “Mic input” is selected for “Audio transmission/reception”. [Audio bit rate] Select “16kbps”...
  • Page 132 11 Configure the settings relating to images and audio [Image/Audio] Note • When a shorter interval is selected, the delay time will be shorter. When a longer interval is selected, audio interruption may be diminished even though the delay time will be longer. Select the interval according to the network environment.
  • Page 133: Configure The Multi-Screen Settings [Multi-Screen]

    12 Configure the multi-screen settings [Multi-screen] 12 Configure the multi-screen settings [Multi-screen] The cameras from which images are to be displayed on a multi-screen can be registered on the “Multi-screen” page. (®page 42, page 44) [IP address] Enter the IP address or the host name of the camera to be used for the multi-screen. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registered.
  • Page 134: Camera Title

    To access the cameras using the HTTPS protocol, enter as follows: Example of entry: https://192.168.0.10/ IMPORTANT • “Network Camera Recorder with Viewer Software Lite” which supports live monitoring and recording images from multiple cameras is available. For further information, refer to our website (http://security.panasonic.com/pss/security/support/info.html). SW355 SW355 SW352 SW352 SW316L...
  • Page 135: Configure The Alarm Settings [Alarm]

    13 Configure the alarm settings [Alarm] 13 Configure the alarm settings [Alarm] The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence, the VMD area settings, and the alarm occurrence notification can be configured on this page. The “Alarm”...
  • Page 136: Command Alarm

    Select “On” or “Off” to determine whether or not to receive the command alarm. The command alarm is the function that provides notification of a Panasonic protocol alarm from the other cameras. When “On” is selected, alarm actions will be performed between multiple cameras.
  • Page 137: Configure The Settings Relating To The Alarm Image [Alarm]

    13 Configure the alarm settings [Alarm] 13.2 Configure the settings relating to the alarm image [Alarm] Click the [Alarm] tab on the “Alarm” page. (®page 42, page 44) The settings relating to the alarm image to be transmitted to an FTP server can be configured in this section. The alarm image will be transmitted to an FTP server.
  • Page 138 13 Configure the alarm settings [Alarm] • Available number of characters: 1 - 32 characters • Unavailable characters: " & * / : ; < > ? \ | • Default: None (blank) [Post alarm] • Transmission interval Select the transmission interval for the alarm image transmission to the FTP server from the following. 0.1fps/ 0.2fps/ 0.33fps/ 0.5fps/ 1fps •...
  • Page 139: Configure The Settings Relating To H.264 Recording [Alarm] (Sw355, Sw352, Sf346,

    13 Configure the alarm settings [Alarm] • Default: 5 Normal SW352 SW352 SF342 SF342 SP302 SP302 SW152 SW152 SW355 SW355 SF346 SF346 SF335 SF335 SW316L SW316L SW316 SW316 SW314 SW314 SP306 SP306 SP305 SP305 SW155 SW155 SF135 SF135 SP105 SP105 NP502 NP502 SW115...
  • Page 140: Configure The Settings Relating To The Alarm Output Terminal [Alarm] (Sw355, Sw352, Sf346, Sf342, Sf336, Sf335, Sf332, Sw316L, Sw316, Sp306, Sp305, Sp302, Np502, Nw502S)

    13 Configure the alarm settings [Alarm] 13.4 Configure the settings relating to the alarm output terminal [Alarm] (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, NP502, NW502S) Click the [Alarm] tab on the “Alarm” page. (®page 42, page 44) The settings relating to the alarm output terminal can be configured in this section.
  • Page 141: Change The Aux Name [Alarm] (Sw355, Sw352, Sf346, Sf342, Sf336, Sf335, Sf332, Sw316L, Sw316, Sp306, Sp305, Sp302, Np502, Nw502S)

    13 Configure the alarm settings [Alarm] 13.5 Change the AUX name [Alarm] (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SP306, SP305, SP302, NP502, NW502S) Click the [Alarm] tab on the “Alarm” page. (®page 42, page 44) The names of “AUX”, “Open” and “Close” on the “Live” page can be changed. AUX title [AUX (Up to 10 characters)] Enter the name for “AUX”...
  • Page 142 13 Configure the alarm settings [Alarm] • Depending on the network environment, notification may be delayed even when “Real time” is selected for “Alarm status update mode” on the [Basic] tab of the “Basic” page (®page 48). • The motion detection function is not the dedicated function to prevent thefts, fires, etc. We are not responsible for any accidents or damages occurring in case.
  • Page 143: Set The Vmd Areas [Vmd Area]

    When “On” is selected for “Light detection control”, the video motion detection may not be performed even when detecting a subject moving over the whole screen. [Area No. notification] When “Panasonic alarm protocol notification >>” is clicked, the [Notification] tab of the “Alarm” page will be displayed. (®page 147) VMD information addition [Information addition] Select “On”...
  • Page 144 13 Configure the alarm settings [Alarm] Set the video motion detection area by dragging the mouse on the screen. → The designated area will become the VMD area “1(White)” and the outline will be displayed. When 2 - 4 VMD areas are set, each area will be numbered in order. The areas will be identified by the respective outline colors.
  • Page 145: Configuration Of The Settings Relating To The E-Mail Notification [Notification]

    13 Configure the alarm settings [Alarm] Click the [Set] button after completing the settings. IMPORTANT • The setting will not be applied unless the [Set] button is clicked. To invalidate the VMD area, click the [Set] button after selecting “Off” for “Status” of the VMD area to be invalidated.
  • Page 146 13 Configure the alarm settings [Alarm] [E-mail notification] Select “On” or “Off” to determine whether or not to provide notification by E-mail according to the settings for the “Alarm” and “Diag.” checkboxes of “Destination of notification” below. – When an alarm is detected (“Alarm”) SW355 SW355 SW352...
  • Page 147: Configure The Settings Relating To Panasonic Alarm Protocol [Notification]

    The settings relating to Panasonic alarm protocol can be configured in this section. Panasonic alarm protocol notification [Panasonic alarm protocol] Select “On” or “Off” to determine whether or not to provide notification by Panasonic alarm protocol according to the settings for the “Alarm” and “Diag.” checkboxes of “Destination of notification” below. –...
  • Page 148 (to IP address 1 first, to IP address 8 last). [Additional alarm area data(VMD)] Determine whether or not to send notifications for the alarm area number of VMD alarm with the Panasonic alarm protocol by selecting On/Off.
  • Page 149: Configure The Setting Relating To The Image Recognition [Advanced Func.]

    IMPORTANT • To use the “XML notification” and “Face detection” functions, you need to install the extension software. For further information, refer to our website (http://security.panasonic.com/pss/security/kms/). 14.1 Configure the settings relating to the XML notification [XML notification] Click the [XML notification] tab on the “Advanced func.” page.
  • Page 150 14 Configure the setting relating to the image recognition [Advanced func.] (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SW314, SP306, SP305, SP302, SW155, SW152, SF135, SF132, NP502, NW502S, SW115) The XML notification notifies the server of face detection information in XML format. XML notification [XML notification] Select “On”...
  • Page 151: Configuration Of The Settings Relating To The Face Detection [Face Detection]

    14 Configure the setting relating to the image recognition [Advanced func.] (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SW314, SP306, SP305, SP302, SW155, SW152, SF135, SF132, NP502, NW502S, SW115) Note • When [Notification data] is set to “Detection info.(Original)”, the [Notification interval] can only be set to “1s”...
  • Page 152: Face Detection

    14 Configure the setting relating to the image recognition [Advanced func.] (SW355, SW352, SF346, SF342, SF336, SF335, SF332, SW316L, SW316, SW314, SP306, SP305, SP302, SW155, SW152, SF135, SF132, NP502, NW502S, SW115) IMPORTANT • The face detection function shall not guarantee the detection of faces in an image. The face detection accuracy varies with imaging conditions.
  • Page 153: Configure The Settings Relating To The Authentication [User Mng.]

    15 Configure the settings relating to the authentication [User mng.] 15 Configure the settings relating to the authentication [User mng.] The settings relating to the authentication such as users and PCs restrictions for accessing the camera with a PC or cellular phone/mobile terminal can be configured on the “User mng.” page. The “User mng.”...
  • Page 154: Configure The Settings Relating To The Host Authentication [Host Auth.]

    15 Configure the settings relating to the authentication [User mng.] • For other devices such as network disk recorders, unless otherwise stated, Digest authentication is not supported. (As of June, 2012) [User name] Enter a user name. • Available number of characters: 1 - 32 characters •...
  • Page 155: Configure The Settings Relating To The Priority Stream [System]

    15 Configure the settings relating to the authentication [User mng.] The restriction settings of PCs (IP address) from accessing the camera can be configured on this page. [Host auth.] Select “On” or “Off” to determine whether or not to authenticate the host. •...
  • Page 156: Stream Type

    15 Configure the settings relating to the authentication [User mng.] The description below is the configuration of the priority stream that can transmit images without deteriorating the image quality and refresh interval even when multiple users access concurrently. Priority stream [Activation] Select “On”...
  • Page 157 15 Configure the settings relating to the authentication [User mng.] [Refresh interval*] Select the refresh interval from the following. This setting is validated only when “JPEG” is selected for “Stream type”. SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L...
  • Page 158: Configure The Settings Of The Servers [Server]

    16 Configure the settings of the servers [Server] 16 Configure the settings of the servers [Server] The settings relating to the E-mail server, the FTP server and the NTP server can be configured on this page. The “Server” page has 3 tabs; the [E-mail] tab, the [FTP] tab and the [NTP] tab. 16.1 Configure the settings relating to the E-mail server [E-mail] Click the [E-mail] tab on the “Server”...
  • Page 159: Configure The Settings Relating To The Ftp Server [Ftp]

    16 Configure the settings of the servers [Server] • Default: None (blank) IMPORTANT • When entering the host name for “SMTP server address” or “POP server address”, it is necessary to configure the DNS settings on the [Network] tab of the “Network” page. (®page 163) [Authentication] •...
  • Page 160: User Name

    16 Configure the settings of the servers [Server] The settings relating to the FTP server used to transmit the alarm images can be configured on this page. [FTP server address] Enter the IP address or the host name of the FTP server. •...
  • Page 161: Configure The Settings Relating To The Ntp Server [Ntp]

    16 Configure the settings of the servers [Server] 16.3 Configure the settings relating to the NTP server [NTP] Click the [NTP] tab on the “Server” page. (®page 42, page 44) The settings relating to the NTP server such as the NTP server address, port number, etc. can be configured on this page.
  • Page 162: Time Zone

    16 Configure the settings of the servers [Server] IMPORTANT • When entering the host name for “NTP server address”, it is necessary to configure the DNS settings on the [Network] tab of the “Network” page. (®page 163) [NTP port] Enter a port number of the NTP server. •...
  • Page 163: Configuring The Network Settings [Network]

    17 Configuring the network settings [Network] 17 Configuring the network settings [Network] The network settings and the settings relating to DDNS (Dynamic DNS), SNMP (Simple Network management Protocol), and FTP image transfer can be configured on the “Network” page. The “Network” page has 4 tabs; the [Network] tab, the [DDNS] tab, the [SNMP] tab and the [FTP img. trans.] tab.
  • Page 164: Network Settings

    17 Configuring the network settings [Network] IPv4 network [Network Settings] Select the method of how to configure the IP address from the following. • Static: The IP address is configured by entering manually on “IP address(IPv4)”. • DHCP: The IP address is configured using the DHCP function. •...
  • Page 165: Subnet Mask

    17 Configuring the network settings [Network] Note • When “Auto(AutoIP)” is selected and the IP address cannot be obtained from the DHCP server, an IP address not used in the same network will be searched within 169.254.1.0 - 169.254.254.255. [IP address(IPv4)] When not using the DHCP function, enter the IP address of the camera.
  • Page 166 17 Configuring the network settings [Network] Note • When connecting to the manually configured IPv6 address beyond the router, use an IPv6 compatible router and turn on the automatic IPv6 address assignment function. In this case, it is necessary to configure IPv6 address including prefix information provided from the IPv6 compatible router.
  • Page 167 17 Configuring the network settings [Network] UPnP This camera support UPnP (Universal Plug and Play). By using the UPnP function, it becomes possible to configure the following automatically. • Configuration of the port forwarding function of the router (However, a router supporting UPnP is required.) This configuration is useful when accessing the camera via the Internet, or from a cellular phone/mobile terminal.
  • Page 168 17 Configuring the network settings [Network] HTTPS (SW355, SW352, SW316L, SW316, SW314, SW155, SW152, SF135, SF132, SW115) It is possible to enhance the network security by encrypting the access to cameras using the HTTPS function. Refer to page 171 for how to configure the HTTPS settings. [CRT key generate] CRT key (SSL encryption key) used for the HTTPS protocol is generated.
  • Page 169 “JPEG” on the [JPEG/H.264] (or [JPEG/MPEG-4]) tab or set “Image quality setting” of “JPEG” lower. [Easy IP Setup accommodate period] Select “20min” or “Unlimited” to determine how long the network setting operation using the Panasonic “IP Setting Software” can be allowed since the camera starts up.
  • Page 170 17 Configuring the network settings [Network] • The port forwarding function changes a global IP address to a private IP address, and “Static IP masquerade” and “Network Address Translation (NAT)” have this function. This function is to be set in a router.
  • Page 171: Configure The Https Settings (Sw355, Sw352, Sw316L, Sw316, Sw314, Sw155, Sw152, Sf135, Sf132, Sw115)

    17 Configuring the network settings [Network] 17.2 Configure the HTTPS settings (SW355, SW352, SW316L, SW316, SW314, SW155, SW152, SF135, SF132, SW115) Note • WV-SW355R and WV-SW352R do not support the HTTPS function. Click the [Network] tab on the “Network” page. (®page 42, page 44) The settings relating to the HTTPS protocol that can enhance the network security by encrypting the access to cameras on this page.
  • Page 172: Generation Of The Crt Key (Ssl Encryption Key)

    17 Configuring the network settings [Network] Generation of the CRT key (SSL encryption key) (®page 172) Generation of the self-signed certificate (®page 173) Generation of CSR (Certificate Signing Request) (®page 175) Installation of the server certificate (®page 177) Configuration of the connection protocol (®page 178) Note •...
  • Page 173: Generation Of The Self-Signed Certificate (Security Certificate)

    17 Configuring the network settings [Network] • When the CRT key is updated, the log of the previous CRT key is saved. When the [History] button of “Current CRT key” on the “CRT key generate” dialog box is clicked, the “Previous CRT key” dialog box will be displayed, and it is possible to check the key size and generation time &...
  • Page 174 17 Configuring the network settings [Network] Item Description Available number of characters [Locality] Enter the locality name. (Omission is OK.) 128 characters [Organization] Enter the organization name. (Omission is OK.) 64 characters [Organizational Enter the unit name of the organization. 64 characters Unit] (Omission is OK.)
  • Page 175: Generation Of Csr (Certificate Signing Request)

    17 Configuring the network settings [Network] • When the [Confirm] button is clicked, the registered information of the self-signed certificate (security certificate) will be displayed in the “Self-signed Certificate - Confirm” dialog box. • When the [Delete] button is clicked, the generated self-signed certificate (security certificate) will be deleted.
  • Page 176 17 Configuring the network settings [Network] Click the [Execute] button of “CA Certificate - Generate Certificate Signing Request”. → The “CA Certificate - Generate Certificate Signing Request” dialog box will be displayed. Enter the information of the certificate to be generated. Item Description Available number of characters...
  • Page 177: Installation Of The Server Certificate

    17 Configuring the network settings [Network] Note • This camera generates the CSR file in the PEM format. 17.2.4 Installation of the server certificate IMPORTANT • If the CSR file is not generated, it is impossible to install the server certificate (security certificate). For the installation, the server certificate issued by CA is required.
  • Page 178: Configuration Of The Connection Protocol

    17 Configuring the network settings [Network] • When the server certificate has expired, the HTTPS function will become unavailable. When the camera is restarted, the connection protocol will be changed to HTTP. Update the server certificate before it expires. • The expiration date of the server certificate can be checked by double-clicking the server certification file issued by CA.
  • Page 179: Install The Security Certificate

    17 Configuring the network settings [Network] IMPORTANT • When the HTTPS port number is changed from “443”, enter “https://IP address of the camera + : (colon) + port number” in the address box of the browser. (Example: https://192.168.0.11:61443) • When the camera is in a local network, configure the proxy server setting of the web browser (under [Internet Options...] under [Tools] of the menu bar) to bypass the proxy server for the local address.
  • Page 180 17 Configuring the network settings [Network] When the security alert window is displayed, click “Continue to this website (not recommended).” → Enter the user name and password. The “Live” page will be displayed. Note • If this window is displayed when accessing a device other than the camera or a website, a security problem may have occurred.
  • Page 181 17 Configuring the network settings [Network] Click “Install Certificate...”. Note • If [Install Certificate...] is not displayed, close Internet Explorer once, and select [Run as Administrator] to launch Internet Explorer again. Click [Start] ® [All Programs] ® right click [Internet Explorer] ®...
  • Page 182 17 Configuring the network settings [Network] Click “Next” displayed on “Certificate Import Wizard”. Select “Place all certificates in the following store”, and click “Browse...”. Operating Instructions...
  • Page 183 17 Configuring the network settings [Network] Select “Trusted Root Certificate Authorities”, and click “OK”. Click “Next”. Operating Instructions...
  • Page 184 17 Configuring the network settings [Network] Click “Finish”. Click “Yes”. → When the import is successfully completed, the screen “The import was successful.” will be displayed. Operating Instructions...
  • Page 185: Configure The Settings Relating To Ddns [Ddns]

    Refer to the DDNS service providers for the selection and configuration of the DDNS services other than the “Viewnetcam.com” service. Note • “Viewnetcam.com” is a Dynamic DNS service designed for use with Panasonic Network Cameras. Refer to the “Viewnetcam.com” website (http://www.viewnetcam.com/) for further information about the service. About DDNS services (IPv4/IPv6) By using a DDNS service, it becomes possible to view camera images via the Internet.
  • Page 186: Configuration Of The Ddns Service (Example Of The "Viewnetcam.com" Service)

    17 Configuring the network settings [Network] 17.4.1 Configuration of the DDNS service (Example of the “Viewnetcam.com” service) DNS server Internet Provider “Viewnetcam.com” service server Remote site Global address is changed. The contracted provider allocates a global address to the router (or the camera). The global address is not static but dynamic.
  • Page 187: When Using The "Viewnetcam.com" Service

    17 Configuring the network settings [Network] • Depending on the provider, local addresses may be allocated. In this case, the DDNS service is unavailable. Refer to the contract provider for further information. [DDNS] Select the DDNS service to determine whether or not to use DDNS. •...
  • Page 188: Procedure To Register Information For The "Viewnetcam.com" Service

    17 Configuring the network settings [Network] 17.4.3 Procedure to register information for the “Viewnetcam.com” service Select [Viewnetcam.com] for [DDNS] and click the [Set] button. → A URL is displayed in [Your Account Link]. If a URL is not displayed in [Your Account Link], confirm the camera's network settings and Internet connection, then click [Set] again.
  • Page 189: Checking The Information Registered For The "Viewnetcam.com" Service

    17 Configuring the network settings [Network] • If access often fails due to the change in the global address of router, set a smaller value for “Access interval”. 17.4.4 Checking the information registered for the “Viewnetcam.com” service It is possible to check if the camera has been registered for the “Viewnetcam.com” service. (®page 201) 17.4.5 When using “Dynamic DNS Update”...
  • Page 190: Configure The Settings Relating To Snmp [Snmp]

    17 Configuring the network settings [Network] Enter in the form of “(host name). (domain name)”. • Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the hyphen (-). • Default: None (blank) Note • Refer to the network administrator for further information about the available host names. 17.5 Configure the settings relating to SNMP [SNMP] Click the [SNMP] tab on the “Network”...
  • Page 191: Configure The Settings Relating To The Ftp Periodic Image Transmission

    17 Configuring the network settings [Network] 17.6 Configure the settings relating to the FTP periodic image transmission [FTP img. trans.] Click the [FTP img. trans.] tab on the “Network” page. (®page 42, page 44) The settings relating to the periodic transmission of images to an FTP server can be configured on this page. To transmit images to an FTP server periodically, it is necessary to configure the settings of the FTP server in advance (®page 159).
  • Page 192 17 Configuring the network settings [Network] • Default: Off [Directory name] Enter the directory name where the images are to be saved. For example, enter “/img” to designate the directory “img” under the root directory of the FTP server. • Available number of characters: 1 - 256 characters •...
  • Page 193: Configure The Schedule Settings Of The Ftp Periodic Image Transmission

    17 Configuring the network settings [Network] • Default: VGA SW352 SW352 SF342 SF342 SP302 SP302 SW152 SW152 SW355 SW355 SF346 SF346 SF335 SF335 SW316L SW316L SW316 SW316 SW314 SW314 SP306 SP306 SP305 SP305 SW155 SW155 SF135 SF135 SP105 SP105 NP502 NP502 SW115 SW115...
  • Page 194: How To Delete The Set Schedule

    17 Configuring the network settings [Network] Click the [Set] button after completing the settings. → The result will be displayed at the bottom of the window. 17.7.2 How to delete the set schedule Uncheck the check box of the set day of the week. Operating Instructions...
  • Page 195 17 Configuring the network settings [Network] Click the [Set] button after completing the settings. → The schedule of the selected day of the week is deleted. Operating Instructions...
  • Page 196: Configure The Settings Relating To The Schedules [Schedule]

    18 Configure the settings relating to the schedules [Schedule] 18 Configure the settings relating to the schedules [Schedule] On the “Schedule” page, it is possible to configure the settings relating to schedules as follows. • Alarm permission (Alarm input will be received only in the specified schedule.) •...
  • Page 197 18 Configure the settings relating to the schedules [Schedule] Up to 5 schedules can be set. Select an action to be assigned to the schedule from “Schedule mode”. “Off” is selected at the default. • Off: No action will be taken for the respective schedule. Operating Instructions...
  • Page 198 18 Configure the settings relating to the schedules [Schedule] • Alarm permission SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SP306 SP306 : Alarm input (terminal alarm) will be received during the period of the SP305 SP305 SP302...
  • Page 199: Maintenance Of The Camera [Maintenance]

    19 Maintenance of the camera [Maintenance] 19 Maintenance of the camera [Maintenance] System log check, firmware upgrade, status check and initialization of the setup menu can be performed on this page. The “Maintenance” page has 4 tabs; the [System log] tab, the [Upgrade] tab, [Status] tab and the [Default reset] tab.
  • Page 200: Upgrade The Firmware [Upgrade]

    19 Maintenance of the camera [Maintenance] [Description] The descriptions about the system log will be displayed. Refer to page 204 for further information about the system logs. 19.2 Upgrade the firmware [Upgrade] Click the [Upgrade] tab of the “Maintenance” page. (®page 42, page 44) The current firmware can be checked and upgraded to the latest version on this page.
  • Page 201: Check The Status [Status]

    19 Maintenance of the camera [Maintenance] Click the radio button respective to the desired option to determine whether or not to initialize the settings after completing the firmware upgrade. Note • Note that the settings cannot be restored after an initialization is operated. Click the [Execute] button.
  • Page 202: Reset The Settings/Reboot The Camera [Default Reset]

    The self check result of the hardware will be displayed. Note • Refer to our website (http://security.panasonic.com/pss/security/support/info.html) for further information about the contents of the displayed statuses (relating to the “Viewnetcam.com” service, the UPnP function, or the self check). •...
  • Page 203 19 Maintenance of the camera [Maintenance] The settings and the HTML data of the camera can be initialized and reboot of the camera can be performed on this page. [Reset to the default (Except the network settings)] Click the [Execute] button to reset the settings to the default. Note that the network settings will not be reset. It is impossible to operate the camera for about 3 minutes after the initialization.
  • Page 204: About The Displayed System Log

    20 About the displayed system log 20 About the displayed system log Error indications relating to SMTP Category Indication Description POP3 server error Authentication error. • Entered user name or password may be incorrect. Check if the E-mail settings are configured correctly.
  • Page 205 20 About the displayed system log Category Indication Description Internal error Undefined error. • An error occurred in the FTP function. Check if the FTP settings are configured correctly. Error indications relating to “Viewnetcam.com” Category Indication Description Viewnetcam.com Failed to resolve the •...
  • Page 206: Error Indications Relating To Ntp

    20 About the displayed system log Error indications relating to NTP Category Indication Description Connection error No response from the NTP server. • The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly. •...
  • Page 207 20 About the displayed system log Error indications relating to Panasonic alarm protocol notification Category Indication Description Panasonic alarm Failed to find destination of • The IP address of the destination of protocol notification notification notification may be incorrect. Check if the...
  • Page 208: Troubleshooting

    If not, proceed either of the following. – Reboot the camera and change the IP address by using the Panasonic “IP Setting Software” within 20 minutes after the restart. Installation Guide – Reboot the camera while holding the [INITIAL SET] button on the camera.
  • Page 209 21 Troubleshooting Symptom Cause/solution Reference pages Cannot access from the web • Is the same IP address provided to other devices? browser. Are there contradictions between the address and the network subnet to be accessed? When the camera and the PC are connected in the same subnet: Are the IP addresses of the camera and the PC set in a common subnet? Or is “Use Proxy Server”...
  • Page 210 21 Troubleshooting Symptom Cause/solution Reference pages • Is the setting of port forwarding configured for the router? To enable the access to the camera via the Internet, it is necessary to perform the port forwarding setting when the router in use does not support the UPnP function.
  • Page 211 21 Troubleshooting Symptom Cause/solution Reference pages It takes time to display the SW355 SW355 SW352 SW352 SW316L SW316L SW316 SW316 SW314 SW314 screen. SW155 SW155 SW152 SW152 SF135 SF135 SF132 SF132 SW115 SW115 • Are you accessing the camera in the HTTPS mode? In this mode, the refresh interval becomes slower due to decode procession.
  • Page 212 21 Troubleshooting Symptom Cause/solution Reference pages SW355 SW355 SW352 SW352 SW316L SW316L SW316 SW316 SW314 SW314 SW155 SW155 SW152 SW152 SF135 SF135 SF132 SF132 SW115 SW115 • Did you access “http://” while using the HTTPS function? To use the HTTPS function, access “https://”. It is also necessary to enter the port number.
  • Page 213 21 Troubleshooting Symptom Cause/solution Reference pages No image is displayed. / Older • When [Every time I visit the webpage] is not selected images or logs are displayed. for [Check for newer versions of stored pages:] in the [Temporary Internet Files] section, images sometimes may not be displayed on the “Live”...
  • Page 214 [SD memory card] tab? Format the SD memory card. • Is any recognition error received when the “Diag.” of “E-mail notification” or “Panasonic alarm protocol notification” is used? Format the SD memory card. • Isn’t the SD memory card out of order? There are limited times to overwrite on an SD memory card.
  • Page 215 21 Troubleshooting Symptom Cause/solution Reference pages The alarm occurrence • Is the viewer software installed on the PC? indication button, the [AUX] Confirm that the viewer software “Network Camera buttons* and the SD View 4S” is installed. recording status indicator* •...
  • Page 216 21 Troubleshooting Symptom Cause/solution Reference pages H.264 (or MPEG-4*) images • When “Network Camera View 4S” is deleted from a are not displayed. PC on which both the viewer software “Network Camera View 3” and “Network Camera View 4” are * SW155, SW152, SW115, installed, H.264 (or MPEG-4) images may not be SF135, SF132, SP105, and...
  • Page 217 Select [Allow]. displayed on the information bar. “This webpage wants to run the following add-on: `WebVideo Module' from `Panasonic System Networks Co.,Ltd.`.” (Internet Explorer 9 or Internet Explorer 10) The following message is • Click the information bar and select “Install displayed on the information ActiveX Control”.
  • Page 218 Click the “Install” button on the bar. displayed “Security Warning” window. “This webpage wants to install the following add-on: `nwcv4Ssetup.exe' from `Panasonic System Networks Co.,Ltd.`.” (Internet Explorer 9 or Internet Explorer 10) An unnecessary status bar or • Click “Internet Options...” under “Tools” of the...
  • Page 219: Directory Structure Of Drive B

    (Ex.img_1001010123000001.jpg) 10010112.02 Destination where images are to be saved by the SD memory PULL recording function of Panasonic network disk recorder Destination where log files are to be saved (for the system administration) M_ALARM 10000001 Video saved at the alarm occurrence (Approx. 2 MB per file) (Ex.10000001_101224193826_A.mp4)
  • Page 220 Panasonic System Communications Company of North America, Unit of Panasonic Corporation of North America www.panasonic.com/business/ For customer support, call 1.800.528.6747 Three Panasonic Way, Secaucus, New Jersey 07094 U.S.A. Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 Canada (905)624-5010 www.panasonic.ca...

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