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Troubleshooting
If you don't find the answer to your problem here, see the User's Guide
for more troubleshooting tips.
No picture appears on the screen.
Make sure the projector is turned on (the
and not flashing).
Make sure the lens cover is off.
Press the A/V Mute button on the remote control to make sure the
picture hasn't been turned off temporarily.
The image doesn't fit on the screen correctly, or it is
stretched or compressed.
Press the Aspect button to select a different aspect ratio.
The picture is wider at the top of the screen.
You've extended the feet, causing the image to become "keystoned."
Use the
or
The picture is taller on the left or right side.
The projector is set at an angle to the screen. Face it squarely toward
the screen, and use the horizontal lens shift dial to center the image.
The colors on the screen don't look right.
Make sure the Setup Level is set to 7.5% (see
"Adjust the image").
Press the Color Mode button on the remote
control to select the best setting for your viewing
environment.
Use the Picture buttons on the remote control to
adjust the brightness, contrast, and color.
Where to get help
Telephone Support Services
To use the Epson PrivateLine
enter the PIN on the included Epson PrivateLine Support card. This
service is available 6
for the duration of your warranty period. You may also speak with a
projector support specialist by dialing one of these numbers:
U.S.:
(562) 276-4394, 6
Monday through Friday
Canada:
(905) 709-3839, 6
Monday through Friday
Toll or long distance charges may apply.
Electronic Support Services
Epson provides technical assistance through electronic support
services 24 hours a day at http://support.epson.com.
Accessories
You can purchase screens, carrying cases, or other accessories
from an Epson authorized reseller. To find the nearest reseller, please
call 800-GO-EPSON (800-463-7766). To purchase online, visit
www.epsonstore.com (U.S. sales only). In Canada, please call
(800) 463-7766 for reseller referral.
Epson is a registered trademark of Seiko Epson Corporation. PowerLite and PrivateLine are registered
trademarks and Epson Store is a service mark of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
© 2005 Epson America, Inc. 6/05
Printed in XXX
Keystone button to correct the problem.
®
Support service, call (800) 637-7661 and
to 6
Pacific Time, Monday through Friday,
AM
PM
AM
AM
power light is green
to 6
, Pacific Time,
PM
to 6
, Pacific Time,
PM
CPD-20174
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