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„About connecting to your computer/software
Symptom
Cannot download
Connect your camera via
images
the USB hub to your
computer.
Cannot download
The COM Port setting is
images
wrong.
(Only for Windows98/
98SE/Me)
Cannot download
The computer is not
images
recognizing the camera
(For all Windows
correctly.
OS's)
Cannot download
The computer is not
images
recognizing the camera
(For Windows98/
correctly.
98SE/Me)
Cause
1. Your camera may not be recognized correctly if you connect to the
USB Port of your computer via a USB hub. Connect it directly to the
USB port of your computer.
1. Connect your camera to the computer with the USB cable. Open
[System] from inside the [Control Panel], then open the [Device
Manager] in the [System Properties] dialog box.
2. Click the [+] on the left side of [Port COM/LPT] to open, specify
[Ricoh Camera Port] and click [Properties].
3. Click the [Port Select] tab.
4. Select a COM Number not being used from [PortName].The port
currently allocated for your camera is indicated by a "*".
Immediately after installing the USB driver, COM 7 should be
selected, so select a number above COM8.
1. Connect your camera to the computer with the USB cable. Click
[Start] on the Windows task bar.
2. Select [Settings], open [System] from inside the [Control Panel],
then open the [Device Manager] in the [System Properties] dialog
box.
If using the Windows2000/XP, click the [Hardware] tab then click the [Device
Manager] button.
3. Click the [+] on the left side of [Other Devices] and make sure there
is not a [Caplio G3 ] below it. If there is, click the [Delete(E:)] button
to delete it.
Select [Caplio Software] from [Add/Remove Applications] of the
[Control Panel], click the [Add/Remove] button and then install the
software.
4. Turn off your camera and computer.
5. Turn your computer back on and reinstall the software from the CD-
ROM. (At this time, do not connect the camera.)
Next, connect the camera to the computer with the USB cable.
When the computer recognizes the camera, the [New Hardware]
screen launches and your camera is registered by the computer.
1. Connect your camera and computer with the USB cable. Click
[Start] on the Windows task bar.
2. Select [Settings], open [System] from inside the [Control Panel],
then open the [Device Manager] in the [System Properties] dialog
box.
3. Click the [+] on the left side of [Port COM/LPT] to open, and click
whether or not there is an Unknown Device symbol (!) indicated for
[Ricoh Camera Port]. Alternately, check if there is an Unknown
Device symbol (!) indicated for [RICOH USB Virtual COM] under
[Universal Serial Controller]. If there is, click the [Delete(E:)] button
to delete it.
4. Select [Caplio Software] from [Add/Remove Programs] of the
[Control Panel], click the [Add/Remove] button and then install the
software.
5. Turn off your camera and computer.
6. Turn your computer back on and reinstall the software from the CD-
ROM. (At this time, do not connect your camera.)
Next, connect the camera to the computer with the USB cable.
When the computer recognizes the camera, the [New Hardware]
screen launches and your camera is registered by the computer.
Measure
164
Appendices
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