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TM-H5000/H5000P Using this online operator’s guide The words on the left side of this screen are bookmarks for all the topics in this guide. Use the scroll bar next to the bookmarks to find any topic you want. Click a bookmark to instantly jump to its topic. (If you wish, you can increase the size of the bookmark area by dragging the dividing bar to the right.)
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TM-H5000/H5000P Operator’s Manual MICR Option Included 400613704...
Slide open this cutter cover cutter section only when paper roll cover cannot be opened. Instruction label for when cover won’t open This label is packed with the printer Affix the label at the side of the printer Paper roll control panel POWER...
Printer Parts and Labels Ordering Paper and Ribbons Where to order paper and ribbons. Setting Up the Printer How to set up the printer. Installing and Replacing Paper How to load or change the roll paper. Validating and Verifying Checks How to validate and verify checks using the optional Magnetic Ink Character Recognition (MICR) Reader.
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Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. While every precaution has been taken in the preparation of this book, Seiko Epson Corporation assumes no responsibility for errors or omissions.
WARNING The connection of a non-shielded printer interface cable to this printer will invalidate the FCC Verification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment.
DECLARATION OF CONFORMITY Product Name: Type Name: These printers conform to the following Directives and Norms Printer M128A Directive 89/336/EEC EN 55022 (1986 and 1994) Class B EN 50082-1 (1992) IEC 801-2 (1991) IEC 801-3 (1984) IEC 801-4 (1991) Directive 90/384/EEC...
EMI and Safety Standards Applied The following standards are applied only to the printers that are so labeled. (EMC is tested using the EPSON PS-170 power supply) Europe: North America: Japan: CE marking EN55022 EN50082-1 EN45501 Safety Standard: TÜV EMI: FCC Class A...
Reference Chapter 4 contains specifications Appendix A tells how to change the DIP switch and paper near end settings, and Appendix B lists the EPSON Sales Subsidiaries and their addresses. Warnings, Cautions, and Notes WARNING: Warnings must be followed carefully to avoid serious bodily injury.
Copy printing is possible. High throughput using bidirectional, minimum distance printing. Optional Magnetic Ink Character Recognition (MICR) reader that enables the printer to perform consecutive reading and processing of MICR characters and printing endorsements. Receipt Section High speed printing with collective printing.
Options and Accessories Magnetic Ink Character Recognition (MICR) reader (factory installed option) Direct connection display modules, DM-D102-012 and DM-D203-012 EPSON power supply unit, PS-170 EPSON ribbon cassette, ERC-31(P) Front extension table (WT-5000) Ordering Paper and Supplies Thermal paper can be ordered from the supplier in your area.
In Southeast Asia: Other Qualified Suppliers for Thermal Paper The following suppliers sell thermal paper that may be used if desired. Contact each company for information. Original paper: Original paper: Original paper: N.A.K. Mfg (Malaysia) SDN BHD Lot 19-11, Bersatu Industrial Complexs, Jalan Satu, Kaw Per.
Ordering Ribbon Cassettes The TM-H5000/H5000P uses a long-lasting ribbon cassette in the slip section. To order ribbon cassettes, contact your dealer or your local affiliate. See Appendix B for a list of EPSON subsidiaries with their addresses and telephone numbers. x Introduction F380 Kanzaki Specialty Papers, Inc.
See the note on page 1-4 for information about the hexagonal lock screws. Note: When you lift the printer, be sure to hold the bottom of the printer to prevent damage. Ribbon Instruction label for...
Removing the protective material 1. Open the printer by pulling up on the tab on the front cover. 2. Remove the two dampers from the printer as shown below. 3. Store the dampers with the other packing materials and use them when transporting your printer.
Connecting the Cables and Grounding the Printer You can connect up to five cables to the printer. They all connect to the connector panel on the bottom of the printer, which is shown below: Note: There are caution labels beside the drawer kick-out connector and the display module connector.
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2. Tighten the screws on both sides of the cable connector. Note: Your printer has inch-type hexagonal lock screws installed. If your interface cable requires millimeter-type screws, replace the inch-type screws with the enclosed millimeter-type screws using a hex screwdriver (5 mm).
Connecting the Drawer WARNING: Use a drawer that matches the printer specification. Using an improper drawer may damage the drawer as well as the printer. CAUTION: Do not connect a telephone line to the drawer kick-out connector; otherwise the printer and the telephone line may be damaged.
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Drucker beschädigt werden. ACHTUNG: Kein Telefonkabel an die Schnappsteckerbuchse anschließen, da sonst der Drucker und die Telefonkabel besch ä digt werden können. Das Kabel der Lade an die Schnappsteckerbuchse unten am Drucker neben dem Netßzanschluß 1-6 Setting Up the Printer anschlie ß...
To remove the cable, squeeze the connector and pull it out. Grounding the Printer You need a ground wire to ground your printer. Make sure that the wire is AWG 18 or equivalent. 1. Make sure that the printer is turned off.
Use the optional EPSON PS-170 or equivalent power supply for your printer. WARNING: Make sure that you use the EPSON PS-170 power supply or equivalent. Using an incorrect power supply may cause fire or electrical shock. 1-8 Setting Up the Printer...
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Do not plug in the power cord. Otherwise you may damage the power supply or the printer. 1. Make sure that the printer’s power switch is turned off, and the power supply’s power cord is unplugged from the electrical outlet.
1. Make sure that the printer is not receiving data; otherwise, data may be lost. 2. Open the paper roll cover by pressing the cover-open button. If the cover-open button will not open the cover, see page 3-4 in Troubleshooting.
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4. Insert the paper roll as shown. 5. Be sure to note the correct direction that the paper comes off the roll. Setting Up the Printer 1-11...
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6. Pull out a small amount of paper, as shown. Then close the cover. 7. Tear off the paper as shown. 1-12 Setting Up the Printer...
Installing the Ribbon Cassette Use the EPSON ERC-31(P) ribbon cassette for your printer. Note the label inside this section that can assist you in replacing the ribbon. CAUTION: Never turn the ribbon knob in the opposite direction of the arrow marked on the cassette; otherwise the ribbon cassette may be damaged.
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4. If you are replacing a used ribbon, grasp the end of the tab and remove it from the printer. See the illustration in step 5 for the location of the tab. 5. Turn the ribbon knob two or three times in the direction of the arrow to take up any slack in the ribbon.
Self Test The self test lets you know if your printer is operating properly. It checks the control circuits, printer mechanisms, print quality, ROM version, and DIP switch settings. (It also checks the MICR reader circuits if the printer is equipped with the optional MICR reader.)
2. While holding down the FEED button, turn on the printer using the switch on the front of the printer to begin the self test. The self test prints the printer settings and then prints the following, cuts the paper, and pauses. (The PAPER OUT light blinks.)
Press the REVERSE button again to continue the self test. Adjustments and Settings The TM-H5000/H5000P is set up at the factory to be appropriate for almost all users. It does, however, offer some settings for users with special requirements.
Button The button can be disabled by the ESC c 5 command, but it works whenever the printer cover is open, even if it has been disabled by the ESC c 5 command. Press the FEED button once to advance receipt paper one line. You can also hold down the FEED button to feed receipt paper continuously.
Also these buttons can be disabled with the ESC c 5 command. FORWARD When the printer is in the slip mode (the SLIP light is on or blinking), press the FORWARD button once to advance slip paper one line. You can also hold down this button to feed slip paper continuously.
POWER The POWER light is on when the printer is on. ERROR This indicates an error in the slip section of the printer. See Chapter 3 for information on what to do when this light comes on. RELEASE This light indicates that platen and paper feed roller are released so that slip paper can be inserted.
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After the slip is detected, the printer moves the slip back and forth to detect the position of the top edge of the slip. If the setting position of the slip is not correct, the printer takes a few seconds to detect the position of the top edge of the slip.
Be sure that the checks are flat, without curls, folds, or wrinkles. 1. Wait until the computer sends the FS a 0 command to the printer, causing it to enter the MICR mode. The SLIP light blinks. Using the Printer 2-5...
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3. Insert the check straight into the paper inlet, using the right edge of the paper inlet as a guide. 4. Insert the check as far as it will go. The printer will detect the check and start drawing it in.
Press the printer cover until the cover audibly clicks into place. An ERROR light is blinking and the printer does not print. First, turn off the printer and check for a paper jam. (See the paper jam description on page 3-4.) Troubleshooting 3-1...
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If there is no paper jam and the printer has been printing for quite a while, the print head may be overheated. If the print head is overheated, the printer will resume printing when the head has cooled (usually within two or three minutes).
Paper roll printing is poor. Paper dust on the heating element of the thermal print head can lower the print quality. Try cleaning the print head as described below: Cleaning the paper roll print head CAUTIONS: After printing, the print head can be very hot. Be careful not to touch it.
2. If the paper is jammed in the paper roll section, press the cover open button to open the cover. Then remove the jammed paper and put the roll back in the printer and close the cover. If the paper is jammed in the slip section, open the front cover and remove the jammed paper.
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3. If paper is caught in the automatic cutter in the receipt section and the paper roll cover cannot be opened, open the cutter cover as shown below. 4. Then turn the knob until you see the illustration below. This returns the cutter blade to the normal position.
The auto cutter is jammed. If a foreign object such as a push pin or paper clip drops in the auto cutter and causes the auto cutter to lock up, the printer enters an error state and begins the recovery operation automatically.
* Combine these 2 procedures, if you encounter frequent MICR reading errors. The cleaning procedure During in the self test mode 1) Confirm to set a roll paper and a ribbon cassette to make use a printer mechanism properly. Use cleaning sheet Moistened Cleaning sheet...
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2) Turn off the power switch. 3) Open a front cover(rid). 4) Turn on the power switch while turning on “JOURNAL/ SLIP FEED button. 5) Push “JOURNAL/SLIP FEED” button 3 times. 6) Close a SLIP front cover (rid). 7) Following message will be printed on receipt paper and “SLIP”...
9) As a check paper, insert a cleaning sheet into a printer, * Set yellow non-stick side to be upside when cleaning using adhesive sheet. 10) Remove and do a sheet after cleaning sheet discharge. 11) Turn off the power switch.
During the hex dump all commands except DLE EOT and DLE ENQ are disabled. 5. Open the cover to set the printer off line so that it will print the last line. 6. Close the cover and turn off the printer or reset it to turn off the hex dump mode.
Chapter 4 Reference Information Printing Specifications Slip Paper Printing method: Head wire configuration: Head wire diameter: Printing direction: Number of characters: Alphanumeric characters: 95 Character structure: Character size and printing speed Character structure Character (Horizontal spacing dots vertical (half dots) dots) 3 dots 2 dots...
(1/6”) feed) Approximately 50 mm/second (approximately 2.0”/second) High and low speeds are switched automatically depending on the voltage applied to the printer and the temperature of the environment. Approximately 35 mm/second (approximately 1.4”/second) when a ladder bar code is printed.
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Paper feeding speed: Line spacing (default): 4.23 mm (1/6”) Number of characters: Alphanumeric characters: 95 Character structure: Character size, characters per line Standard W x H (mm) Font A 1.41 x 3.39 12 x 24 (.06” x .13”) Font B 0.99 x 3.39 9 x 24 (.04”...
98% or more at 25°C (75°F) Rating = ([total checks – number misread or not identified]/total checks) Check paper tested is EPSON standard check paper. Checks must be flat, without curls, folds, or wrinkles. The magnetic bias method is used for reading.
Paper Specifications Paper feed method: Paper feed pitch: Paper feed speed: Slip: Paper roll: Paper roll (single-ply): Size: Friction feed Default 4.23 mm (1/6”) Approximately 60.3 msec/line (4.23 mm (1/6”) feeding) Approximately 86.4 mm/second (3.4 inches/second) (continuous feeding) Approximately 70 mm/second (2.76 inches/second) (continuous feeding) Width: 79.5 mm ±...
Slip paper Ambient temperature and copy capability Relationship between ambient temperature and number of copies Number of copies Original + 4 copies Original + 1 to 3 copies 4-6 Reference Information Paper type: Normal paper Carbon copy paper Pressure sensitive paper Total 0.09 to 0.36 mm (.0035 to thickness:...
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Copy capability and paper thickness: Backing paper: Copy and original: Carbon paper: Total thickness: Backing paper: Copy and original: Total thickness: Note: When using multi-ply paper that consists of an original and three or four copies, be sure to print with a 9 9 font. If a 7 some characters on some of the copies may not be readable.
Notes on slip paper The slip paper must be flat, without curls or wrinkles, especially at the top edges. Otherwise, the paper may rub against the ribbon and become dirty. There must be no glue on the bottom edge. Choose slip paper carefully since paper feeding and insertion are affected by gluing conditions (such as glue quality, method, and length) and glue location (see the illustration below).
Since the TOF sensor uses a reflective photo sensor and it detects from the back of slip paper, do not use paper that has holes or dark portions with low reflection (less than 40% reflection) at the sensor position. Form stopper position 18.9 38.5 Slip feeding roller...
Reliability Slip: Life (when printing alphanumeric characters): 4-10 Reference Information +24 VDC ± 10% (optional power supply: EPSON PS-170) Ripple 300mVpp or less (only when the voltage: printer is used with the MICR reader). Operating: Mean: approximately 1.9A...
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Life: MTBF: MCBF: MICR reader 240,000 passes mechanism (only The MICR reader is when the printer defined to have is used with the reached the end of its MICR reader): life when it reaches the beginning of the Wearout Period.
Environmental Conditions Temperature: Humidity: 4-12 Reference Information Operating: 5° to 45°C (41° to 113°F) Storage: -10° to 50°C (14° to 122°F) (except for paper) Operating: 10 to 90% RH Storage: 10 to 90% RH (except for paper)
Chapter 5 Commands Command Notation [Name] The name of the command. [Format] The code sequence. ASCII indicates the ASCII equivalents. Hex indicates the hexadecimal equivalents. Decimal indicates the decimal equivalents. [ ]k indicates the contents of the [ ] should be repeated k times. [Range] Gives the allowable ranges for the arguments.
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5-2 Commands • This command is ignored with a serial interface. • This command is set according to the DIP switch 1-1 setting at power-on or resetting the printer with a parallel interface . Automatic line feed disabled Ignored Prints the data in the print buffer...
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[Description] Transmits the selected printer status specified by n in real time, according to the following parameters: n = 1: Transmit printer status n = 2: Transmit off-line status n = 3: Transmit error status n = 4: Transmit paper roll sensor status...
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[Description] Sets the character spacing for the right side of the character to [n horizontal or vertical motion units]. ESC ! n [Name] Select print mode(s) [Format] ASCII Decimal [Range] [Description] Selects print mode(s) using n as follows: Off/On • Determine the values of n by adding the values of all the characteristics you want to select.
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[Range] [Description] Sets the print starting position from the beginning of the line. • The distance from the beginning of the line to the print position is [(n unit)] inches. ESC % n [Name] Select/cancel user-defined character set [Format] ASCII Decimal [Range] [Description] Selects or cancels the user-defined character set.
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d1 ... dk [Name] Select bit-image mode [Format] ASCII Decimal [Range] m = 0, 1, 32, 33 (for the paper roll) m = 0, 1 (for the slip paper) d 255 [Description] Selects a bit-image mode using m for the number of dots specified by (For the paper roll) Mode 8-dot single-density...
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(For slip paper) Mode 8-dot single-density 8-dot double-density • The n the horizontal direction. The number of dots is calculated by • If the bit-image data input exceeds the number of dots to be printed on a line, the excess data is ignored. •...
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[Format] ASCII Decimal [Description] Clears the data in the print buffer and resets the printer mode to the mode that was in effect when the power was turned on. ESC C n [Name] Set cut sheet eject length [Format] ASCII...
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Decimal [Range] 0 n 255 [Description] Sets or cancels the slip paper reverse eject ESC G n [Name] Turn double-strike mode on/off [Format] ASCII Decimal [Range] [Description] Turns double-strike mode on or off. ESC J n [Name] Print and feed paper [Format] ASCII Decimal...
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ESC R n [Name] Select an international character set [Format] ASCII Decimal [Range] [Description] Selects an international character set n from the following table: Character set U.S.A. France Germany U.K. Denmark I Sweden Italy Spain Japan Norway Denmark II ESC S [Name] Select standard mode [Format]...
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[Description] Selects the print direction and starting position in page mode. n specifies the print direction and starting position as follows: Print Direction 0, 48 Left to right 1, 49 Bottom to top 2, 50 Right to left 3, 51 Top to bottom ESC U n [Name]...
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[Description] • The horizontal starting position, vertical starting position, printing area width, and printing area height are defined as x0, y0, dX, dY, respectively. Each setting for the printing area is calculated as follows: x0 = [(x y0 = [(y dx = [dx dy = [dy ESC \ n...
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[Description] Selects the type of paper for printing, using n as follows: Off/On ESC c 1 n [Name] Select paper type(s) for command settings [Format] ASCII Decimal [Range] [Description] Selects paper type(s) for use with various command settings. Off/On ESC c 3 n [Name] Select paper sensor(s) to output paper end signals [Format]...
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• Each bit of n is used as follows: Off/On Decimal 6, 7 ESC c 4 n [Name] Select paper sensor(s) to stop printing [Format] ASCII Decimal [Range] [Description] Selects the paper sensor(s) used to stop printing when a paper-end is detected, using n as follows: Off/On Decimal...
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Set cut sheet waiting time [Format] ASCII Decimal [Range] [Description] Sets the time that the printer waits for slip paper to be inserted and the time from insertion of the slip to the start of printing. 5-16 Commands Decimal Function BOF sensor disabled.
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• t1 sets the slip paper wait time to [t1 • t2 sets the time from insertion of the slip paper to the start of ESC p m t1 t2 [Name] Generate pulse [Format] ASCII Decimal [Range] m = 0, 1, 48, 49 0 t1 [Description] Outputs the pulse specified by t1 and t2 to connector pin m as follows: Connector pin...
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Page 5 (PC865 [Nordic]) Only when the character font B (7 they are all spaces. ESC { n [Name] Turns upside-down printing mode on/off [Format] ASCII Decimal [Range] [Description] Turns upside-down printing mode on or off. GS ! n [Name] Select character size [Format] ASCII...
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Table 1 Character Width Selection Decimal Width 1 (normal) 2 (double-width) GS $ n [Name] Set absolute vertical print position in page mode [Format] ASCII Decimal [Range] 255, 0 n [Description] • Sets the absolute vertical print starting position for buffer character data in page mode.
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• The d indicates bit-image data. Data (d) specifies a bit printed to 1 and not printed to 0. • After a downloaded bit-image is defined, it is available until ESC @ or ESC & is executed; the printer is reset; or the power is turned off. 3, 48...
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GS I n [Name] Transmit printer ID [Format] ASCII Decimal [Range] 3, 49 n [Description] Transmits the printer ID specified by n as follows: Printer ID 1, 49 Printer model ID 2, 50 Type ID 3, 51 ROM version ID...
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Off/On GS L n [Name] Set left margin [Format] ASCII Decimal [Range] [Description] Sets the left margin using n GS P x y [Name] Set horizontal and vertical motion units [Format] ASCII Decimal [Range] [Description] Sets the horizontal and vertical motion units to 1/x inch and 1/y inches, respectively.
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[Description] Selects a mode for cutting paper and executes paper cutting. The value of m selects the mode as follows: Print mode 1, 49 Partial cut (one point left uncut) Feeds paper (cutting position + [n paper partially (one point left uncut) GS W n [Name] Set printing area width...
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• After waiting for the period specified by t, the PAPER OUT and SLIP LED indicators blink and the printer waits for the FEED, FORWARD or REVERSE button to be pressed. After the button is pressed, the printer executes the macro once. The printer repeats the operation r times.
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• When the LSB is 0, smoothing mode is turned off. • When the LSB is 1, smoothing mode is turned on. GS f n [Name] Select font for Human Readable Interpretation (HRI) characters [Format] ASCII Decimal [Range] [Description] Selects a font for the HRI characters used when printing a bar code. n selects a font from the following table: Font 0, 48...
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• number of characters to be printed. [Description for n indicates the number of bar code data, and the printer processes • n bytes from the next character data as bar code data. d indicates the character code to be printed.
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[Format] ASCII Decimal [Range] 3, 49 n [Description] Transmits the status specified by n as follows: Function 1, 49 Transmits paper sensor status 2, 50 Transmits drawer kick-out connector status 3, 51 Transmits slip status GS w n [Name] Set bar code width [Format] ASCII Decimal...
MICR Control Commands (only for printers with MICR) DLE EOT BS n [Name] Real-time MICR status transmission [Format] ASCII Decimal [Range] n = 1 [Description] Transmits the selected MICR status specified by n in real time as follows: Function Transmit MICR status FS a 0 n [Name] Read check paper...
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FS a 1 [Name] Load check paper to print starting position [Format] ASCII Decimal [Description] Loads check paper to the print starting position FS a 2 [Name] Eject check paper [Format] ASCII Decimal [Description] Ejects check paper FS b [Name] Request retransmission of check paper reading result [Format] ASCII...
DIP switch or paper near end settings. Setting the DIP Switches DIP switch functions Your printer has two sets of DIP switches. The functions of the switches are shown in the following tables. Serial interface specification Set 1...
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Transmission Speed Transmission Speed (BPS)-bits per second 2400 4800 9600 19200 Set 2 Function Handshaking (BUSY condition) Customer display (DM-D) connection Selects print density Reserved: do not change settings I/F pin 6 reset signal I/F pin 25 reset signal Print Density Selection Print Density 1 (Light) 4 (Dark)
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• If you turn on DIP switch 2-7 or 2-8 while the printer is turned on, the printer may be reset, depending on the signal state. DIP switches should not be changed while the printer power is on.
Parallel interface specification Set 1 Function Auto line feed Receive buffer capacity 1-3 ~ Undefined Set 2 Function Handshaking (BUSY condition) Reserved (Do not change settings) Selects print density 2-5 ~ Reserved (Do not change settings) I/F pin 31 reset signal (Do not change settings) A-4 Dip Switch and Paper Near End Settings Always enabled...
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• If you turn on DIP switch 2-8 while the printer is turned on, the printer may be reset, depending on the signal state. DIP switches should not be changed while the printer power is on.
If you need to change settings, follow the steps below to make your changes: CAUTION: Turn off the printer while removing the DIP switch cover to prevent an electric short, which can damage the printer. 1. Make sure the printer is turned off.
Adjusting the Paper Near End Sensor The paper near end sensor detects when paper is almost gone by measuring the diameter of the paper roll. The sensor has two settings. Because of variations in paper roll cores, it is not possible for the sensor to measure exactly the length of paper left on the roll when the sensor is triggered.
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4. Replace the paper roll. A-8 Dip Switch and Paper Near End Settings...
Appendix B Sales Subsidiaries EPSON EPSON AMERICA INC./OEM DIV. EPSON EUROPE B.V. EPSON Deutschland GmbH EPSON U.K. LIMITED EPSON FRANCE S.A. EPSON IBERICA, S.A. EPSON ITALIA S.P.A. EPSON SINGAPORE PTE. LTD. 20770 Madrona Ave. Torrance, CA 90559-2842 U.S.A. Tel : 1-310-787-6300 Fax : 1-310-782-5350 Prof.
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EPSON HONG KONG LIMITED EPSON TAIWAN TECHNOLOGY & TRADING LTD. SEIKO EPSON CORP. KOREA OFFICE EPSON AUSTRALIA PTY. LTD. EPSON HANBAI CO., LTD. TOKYO OFFICE: OSAKA OFFICE: B-2 EPSON Sales Subsidiaries 25/F., Harbor Centre, 25, Harbor Road, Wanchai, Hong Kong...
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