Page 1: Product Overview
Technical Reference Guide Product Overview Describes features and general specifications for the product. Setup Describes setup and installation of the product and peripherals. Preinstalled OS Information Describes the preinstall information and recovery method. Utility Describes the utilities included in this product and how to use them.
Page 2 • Neither is any liability assumed for damages resulting from the use of the information contained herein. • Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating...
Page 3: For Safety
For Safety Key to Symbols The symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before handling the product. You must follow warnings carefully to avoid serious bodily injury. WARNING Provides information that must be observed to prevent damage to the equipment or loss of data.
Page 4: Warnings
 Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise. Continued use may lead to fire. Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice.  Never attempt to repair this product yourself. Improper repair work can be dangerous.
Page 5: Cautions
Cautions  Do not connect cables in ways other than those mentioned in this manual. Different connections may cause equipment damage or fire.  Be sure to set this equipment on a firm, stable, horizontal surface. CAUTION The product may break or cause injury if it falls. ...
Page 6: Wireless Lan (Ot-Wl01) Important Safety Information
Tampering with this product may result in injury or fire.  The OT-WL01 is only for indoor use.  The OT-WL01 should only be used for EPSON TM-i series and TM-DT. If it is installed on another device, it may result in computer failure, damage, or CAUTION malfunctions.
Page 7 Notes on Security when Using Wireless LAN (Important information on customer rights (maintaining privacy) The advantage of using a wireless LAN over a LAN cable is that, because information is exchanged using radio signals, you can easily connect to the network if you are within range of the radio signals.
Page 8: Restriction Of Use
Restriction of Use When this product is used for applications requiring high reliability/safety, such as transportation devices related to aviation, rail, marine, automotive, etc.; disaster prevention devices; various safety devices, etc.; or functional/precision devices, etc., you should use this product only after giving consideration to including fail-safes and redundancies into your design to maintain safety and total system reliability.
Page 9: About This Manual
About this Manual Aim of the Manual This manual was created to provide information on development, design, and installation of receipt issue systems and development and design of printer applications for developers. Manual Content The manual is made up of the following sections: Chapter 1 Product Overview Chapter 2...
Page 10: Table Of Contents
Contents ■ For Safety ..........................3 Key to Symbols............................3 Warnings ..............................4 Cautions ..............................5 Wireless LAN (OT-WL01) Important Safety Information ...............6 Wireless LAN (OT-WL01) Usage Precautions ..................6 ■ Restriction of Use ........................8 ■ About this Manual ........................ 9 Aim of the Manual ..........................9 Manual Content .............................9 ■...
Page 11 Reliability............................... 48 Environmental Conditions........................49 External Dimensions ..........................50 AC adapter, T............................51 ■ Option Specifications......................52 Wireless LAN Cable Set (OT-WL01) ..................... 52 Customer Display (DM-D110-USB)...................... 53 Setup .....................55 ■ Updating the ePOS-Device ....................55 ■ Flow of Setup ........................56 ■ Installing the Product......................60 ■...
Page 12 Recovery .............................118 Settings for Dual Display........................120 Using OS Hibernation .........................121 Utility....................123 ■ EPSON TMNet WebConfig ....................123 Starting EPSON TMNet WebConfig ....................123 Information - Web service settings - Current status ...............124 Information - Systyem settings - Network ..................126 Information - System settings - Date and time ................128 Settings - Web service settings - Startup settings ................129...
Page 13 Settings - Admin settings - Update Web service function............. 153 Settings - Admin settings - Admin information................154 Settings - Admin settings - Password ....................155 ■ TM-H6000IV Utility ......................156 Application Development Information........157 ■ Development Information for Each System ..............157 Download ............................
Page 14 Handling ..................189 ■ Turning Power On/Off ....................... 189 Forced Termination ..........................189 ■ Printer Operation ......................190 Printer Reset ............................190 Installing/Replacing the Ribbon Cartridges ..................190 Loading/Replacing the Roll Paper....................194 Inserting the Slip Paper ........................197 Removing Jammed Paper ........................199 ■ Controlling the Speaker Volume..................201 ■...
Page 15: Product Overview
This chapter describes features and general specifications of the product. Features TM-H6000IV-DT has the function to seamlessly connect POS peripheral devices and server services. By using TM-H6000IV-DT, the users can construct POS solutions of the next generation that have excellent connectivity and services. ...
Page 16: Features Of This Printer
Features of this printer Slip printing • The printer includes a Magnetic Ink Character Recognition (MICR) reader and an endorsement printer (E/P). • High throughput using bidirectional minimum distance printing. • A mechanical form stopper gives stability to slip paper. •...
Page 17: System Connection Examples
You can configure a simple POS system by installing POS applications and connecting a display with a touch panel and a barcode scanner to the TM-H6000IV-DT. The OS is based on Windows and includes HDD. You can install the Windows driver (APD) and the UPOS driver.
Page 18 Printing and controlling POS peripherals from the Web application ePOS-Device API is supported. You can print or control devices (display on the customer display or input/output from the POS peripherals) from the Web application. You can control the customer display, barcode scanner, USB devices, or the serial device from the same API system.
Page 19 Chapter 1 Product Overview Communication between applications This function is supported by ePOS-Device API / ePOS-Device XML. Communication between applications is enabled by the function of communication box. • ePOS-Device API Supports communication between web applications. Enables communication between web applications on devices such as a smart phone and tablet terminal.
Page 20 Printing and controlling POS peripherals from an application on a tablet terminal ePOS-Device XML is supported. You can print or control devices (display on the customer display or input / output from the POS peripherals) from a tablet terminal application. You can control the customer display, barcode scanner, USB devices or serial devices from the same system.
Page 21 Chapter 1 Product Overview Acquiring data from a server at a remote location  (via Internet or any other means) and printing the acquired data This product supports the Server Direct Print function, with which the printer requests data from the Web server and prints the acquired data.
Page 22 Virtual environment client You can use the product as a client of a virtual desktop or virtual application. It supports Citrix XenServer/Client, VM Ware, and Microsoft's Hyper-V/App-V. Printing is supported for applications that use the UPOS driver and APD (Windows driver).
Page 23: Product Configurations
Chapter 1 Product Overview Product Configurations Paper width • 80 mm Colors • Black Accessories Included • AC adapter, T (Model No. M284A) • AC cable *1 • Connector cover • Ribbon cartridges (ERC-32, ERC-43) • Roll paper (for operation check) •...
Page 24: Related Manuals
Related manuals • TM-H6000IV-DT Technical Reference Guide (this manual) • TM-H6000IV-DT User’s Manual • ePOS-Device API User’s Manual • ePOS-Device XML User’s Manual • Server Direct Print User’s Manual • TM-DT Thin-Client System Setup Guide • TM-DT series Easy Setup Guide For details about each system, refer to "Application Development Information"...
Page 25: Part Names And Functions
Chapter 1 Product Overview Part Names and Functions Roll paper cover Receipt unit cover Printer LEDs Front cover Feed button Release button Power button cover Connector cover Power button Controller LEDs Printer reset button Name Description Roll paper cover Open this cover to load/ replace the roll paper. Receipt unit cover Open this cover to install/replace the ribbon cartridge for endorsement printing.
Page 26: Printer Leds
Printer LEDs (Power) LED Error LED Paper LED Slip LED Name Status Description (Power) LED Power is being supplied (Green) Power is not being supplied Error LED Offline  Immediately after the power is turned on or immediately after (Orange) a reset (offline)....
Page 27: Controller Leds
Chapter 1 Product Overview Controller LEDs These display the controller unit’s status. Name Status Description Status LED  Power is on (Green) Flashing  Stand-by mode (Approx. 1 second intervals) Power is off Status LED  Flashing  OS start-up sequence ...
Page 28: Connectors
Connectors All the cables are connected to the connection panel on the back of the printer. DK (Drawer-kick) Serial DC-In Powered USB Ethernet Line-Out DisplayPort Name Description DK (Drawer-kick) Connect the cash drawer here. DC-In Connect the AC adapter, T here. Powered USB Connect external devices with Powered USB interface here.
Page 29: Printer Function
Chapter 1 Product Overview Printer function When an error occurs, the printer stops operating, goes offline, and flashes the Error LED. There are three possible error types: automatically recoverable errors, recoverable errors, and unrecoverable errors. Automatically Recoverable Errors They can be recovered easily, as described below. Error Error description Error LED flash pattern...
Page 30 Error Error description Error LED flash code Recovery measure Slip ejection The slip is not ejected Send the error recovery error after feeding a command or turn the LED ON specified amount of power on again. paper, or the slip eject LED OFF Approx.320ms sensor does not detect...
Page 31: Unrecoverable Errors
Chapter 1 Product Overview Unrecoverable Errors If the same error occurs again even after turning the power back on, contact your dealer or a Epson service center Turn off the power immediately when unrecoverable errors occur. CAUTION Error Error description...
Page 32: Nv Memory (Non-Volatile Memory)
NV Memory (Non-Volatile Memory) The printer's NV memory stores data even after the printer power is turned off. NV memory contains the following memory areas for the user: • NV graphics memory • User NV memory • Memory switches • R/E (Receipt Enhancement) •...
Page 33: Maintenance Counter
Chapter 1 Product Overview R/E (Receipt Enhancement) Graphics, such as shop logos can be printed on top or bottom of receipts by setting R/E (Receipt Enhancement). For information about R/E, see "Setting the Memory Switches/Receipt Enhancement" on page User-defined Page You can store character data in the user-defined page (character code table: page 255) so that you can also print characters not resident in the printer.
Page 34: Product Specifications
Product Specifications Item Specifications  Usable CPU Intel Atom Processor N2800 (1MB Cache, 1.86 GHz) Memory Main memory 4 GB, DDR3-1066 SO-DIMM slot BIOS SPI Flash 4MB  Chipset Intel NM10 Video controller On built-in CPU Auxiliary storage SATA HDD (500GB or more) Interface Ethernet 10BASE-T/100BASE-TX/1000BASE-T 1port (RJ-45)
Page 35 Chapter 1 Product Overview Printer unit Base printer TM-H6000IV Receipt part Line thermal method (thermal method) Printing speed 300 mm/s maximum (text printing) Dot density 180 dpi x 180 dpi Printing width 72 mm Slip part Serial impact dot matrix Approximately 5.7 lps ...
Page 36: Power Capacity To The Exterior
Available server-side scripts:  PHP ver.5.4.5  Perl ver.5.12.4 SQLite database access with the server-side script is also available Utility EPSON TMNet WebConfig  Registration of devices controlled by ePOS-Device  Registration settings for Web content  Various administrator function...
Page 37 Chapter 1 Product Overview  Following printers with the UB-E02, UB-E03, UB-R03 or UB-R04 embed- Controllable WW Model printer  TM-H6000IV  TM-L90  TM-P60II  TM-P60II Peeler  TM-T20  TM-T70  TM-T70II  TM-T88V  TM-T90  TM-U220...
Page 38: Printing Specifications
Printing Specifications Slip printing Printing method Serial impact dot matrix Head wire configuration 9-pin vertical line, wire pitch approximately 0.353 mm {1/72"} Printing direction Bidirectional, minimum distance printing Printing speed Front* Approx. 5.7 lps (printing 40 columns per line with 17.8 cpi) Endorsement Approx.
Page 39: Receipt Printing
Chapter 1 Product Overview Receipt printing Printing method Thermal line printing Dot density 180 × 180 dpi Printing direction Unidirectional with friction feed Maximum print speed* 300 mm/s {11.81"/s} Printing width 72.0 mm {2.83"}, 512 dots Characters per line Font A (initial setting): 42 Font B: 56 Character spacing* Font A (initial setting): 0.28 mm {0.01"} (2 dots)
Page 40: Character Specifications
Character Specifications Slip printing Number of characters Alphanumeric characters: 95 Extended graphics: 128 × 12 pages (including user-defined page) International characters: 37 Character structure Font A: 5 × 9 Font B: 7 × 9 Endorsement font: 5 × 7 Character size Font A: 1.56 ×...
Page 41: Paper Specifications
Chapter 1 Product Overview Paper Specifications Slip printing Types Normal paper, pressure sensitive paper, carbon copy paper Form Cut sheet Size (W × L) 68 to 230 mm × 68 to 297 mm {2.68 to 9.06" × 2.68 to 11.69"} Thickness Normal paper (single- 0.09 to 0.22 mm {0.0035 to 0.0087"}...
Page 42  The slip paper must be flat, without curls or wrinkles, especially at the top edges.  When using slip paper with a glued area, choose it carefully, since paper feeding is affected by gluing conditions, such as position and dimension. OK to use Use carefully Use carefully...
Page 43 Chapter 1 Product Overview Receipt printing Type Thermal paper Form Roll paper Size Roll paper 83 mm {3.27"} maximum diameter Roll paper core Inside: 12 mm {0.47"}, Outside: 18 mm {0.71"} Roll width when 80 + 0.5/-1.0 mm taken up Paper width 79.5 ±...
Page 44: Printable Area
Printable Area Slip (front) printing Top margin 85.4 When a model with E/P performs back feeding after front printing completed. When a model without E/P performs back feeding after front printing completed. When the printer ejects paper after front printing completed. [units: mm (All the numeric values are typical.)] Slip (endorsement) printing Top margin...
Page 45: Printing And Cutting Positions
Chapter 1 Product Overview Receipt printing (80 mm paper width) 79.5 ± 0.5 3.7 ± 2.0 72.2* [units: mm (*: typical)] Printing and Cutting Positions Manual-cutter position Approx. 24 mm Approx. Autocutter blade position 10 mm Center of the print dotline Paper feed direction The values above may vary slightly as a result of paper slack or variations in the paper.
Page 46: Ribbon Cartridge
Ribbon cartridge Model Slip printing (front): ERC-32 Endorsement printing: ERC-43 Color Black Life* ERC-32 4,000,000 characters ERC-43 3,000,000 characters *: at 25C77F with continuous printing MICR Reader Reading method Magnetic bias Supported fonts E13B, CMC7 (Alphabets are not supported.) Recognition rate* Recognition rate: 99% or more Recognition error rate: 0.1% or less *: When using ANSI/ISO specified paper at 25C {77F}...
Page 47: Electrical Characteristics
Chapter 1 Product Overview Electrical Characteristics Supply voltage DC 24V ± 7% Ripple voltage: 300 mVpp or less (for models with MICR reader) Power consumption Standby (when using the AC Slip printing adapter, T) Receipt printing Note: When print ratio is approximately 18% ...
Page 48: Reliability
Reliability Life Slip printer section/ Number of carriage 1,200,000 times for each section Endorsement driving times printer section Number of paper Total for the sections: 27,000,000 lines feeds Print head 200 million characters (when printing with Font B only) Receipt printer Printer mechanism 20,000,000 lines (when repeatedly section...
Page 49: Environmental Conditions
Check paper printing (max.):  approximately 63 dB (Standing Operator position) Note: The values above are measured in the Epson evaluation condition. Acoustic noise differs depending on the paper used, printing contents, and the setting values, such as print speed or print...
Page 50: External Dimensions
External Dimensions • Width: Approximately 186 mm {7.32"} • Depth: Approximately 290 mm {11.42"} • Height: Approximately 246 mm {9.69"} [Units: mm]...
Page 51: Ac Adapter, T
Chapter 1 Product Overview AC adapter, T 1500 33.5 24.3 [Units: mm] Input conditions Input voltage: AC 100V to 240V Frequency: 50/60 Hz Input current (rating): 2.4A Output conditions Output voltage (rating): DC 24V ± 5% Output current (rating): 4.2A...
Page 52: Option Specifications
Option Specifications Wireless LAN Cable Set (OT-WL01) Wireless module ELPAP07: 802. 11b/g/n wireless LAN Module (EPSON) Standard IEEE802.11b/g/n (Wi-Fi certificated) SSID 1 to 32 one-byte alphanumeric characters Connection mode Ad hoc mode, Infrastructure mode Authentication method, Encryption Open+WEP , Shared+WEP , WPA-PSK+TKIP , WPA-PSK+AES,...
Page 53: Customer Display (Dm-D110-Usb)
165(W) x 50.5(D) x 69(H) mm dimensions Base 165(W) x 110(D) x63(H)mm Dimensions 165(W) x 110(D) x135(H)mm Weight 0.31 kg {0.68 lb} Color Black Tilt angle Maximum 48°(4 steps, 5 position) Morizontal rotation angle Maximum 90° Power supply Supplied from TM-H6000IV-DT Option Pole kit (DP-502-114)
Page 55: Setup
Confirming the ePOS-Device version You can confirm the version of the ePOS-Device on the EPSON TMNet WebConfig title bar. Downloading the ePOS-Device update program Download the following file from the Epson website and save it in your local environment.
Page 56: Flow Of Setup
Flow of Setup Setup for this product and the external devices vary depending on the system configuration method. In this setup flow, necessary items are in a frame with a solid line. Optional items are explained in an frame with a dotted line. PC-POS System Installing the Product (page 60) Attaching the Optional Customer Display (page 61)
Page 57 Chapter 2 Setup If using ePOS-Device API (Controling the printing and external devices from a Web application) Installing the Product (page 60) Attaching the Optional Customer Display (page 61) Adjusting the Paper Roll Near-End (NE) Sensor (page 68) Connecting External Devices (page 69) Powered USB mode setting (page 73) Connecting the AC Adapter (page 74) OS Initial Settings (page 80)
Page 58 If using ePOS-Device XML (Controling the printing and external devices from a terminal application) Installing the Product (page 60) Attaching the Optional Customer Display (page 61) Adjusting the Paper Roll Near-End (NE) Sensor (page 68) Connecting External Devices (page 69) Powered USB mode setting (page 73) Connecting the AC Adapter (page 74) OS Initial Settings (page 80)
Page 59 Chapter 2 Setup If using Server Direct Print  (printing via Internet or from a remote location) Installing the Product (page 60) Attaching the Optional Customer Display (page 61) Adjusting the Paper Roll Near-End (NE) Sensor (page 68) Connecting External Devices (page 69) Powered USB mode setting (page 73) Connecting the AC Adapter (page 74) OS Initial Settings (page 80)
Page 60: Installing The Product
Installing the Product Install the product horizontally on a firm, stable surface. Do not place the product near any magnetic fields to avoid decreasing the MICR recognition rate. The security hook on the back of the product allows you to attach a commercially available antitheft wire.
Page 61: Attaching The Optional Customer Display
In normal use, you do not need to change the settings. If you change this setting, please match the setting to that of the product. When used in ePOS-Device API / XML, you need to set with EPSON TMNet WebConfig. DIP Switch Functions ...
Page 62 Communication Speed Switching Communication Speed SW1-5 SW1-6 SW1-7 (bps) 2400 4800 9600 19200 38400 57600 115200 (Reserved) How to set the DIP switch Disconnect the cable connecting the DM-D110-USB. Remove the DIP switch cover. Switch the switch with something pointy. Close the DIP switch cover.
Page 63: Attaching The Customer Display
Chapter 2 Setup Attaching the Customer Display Follow the instructions to install the optional DM-D110-USB on the TM-H6000IV-DT using the exclusive DP-502 pole kit. Remove the connector cover. Reattach it after the DM-D110-USB is installed. Remove the two feet.
Page 64 Be sure not to connect the cables before attaching the plate. Otherwise, the cables can be damaged. The illustration shows how to install the DM-D110-USB on the right side of the TM-H6000IV-DT. If you install it on the left side, use screw hole L.
Page 65 Chapter 2 Setup Select the position where the DM-D110-USB is to be installed from A, B, C, or D.
Page 66 Move the attached part in Step 4 so that screw holes indicated in the illustration are aligned with each other, according to the position you selected. Fix it with the included screw. Use the included extension pole if the pole is not long enough. Use the included extension pole if the pole is not long enough.
Page 67 Chapter 2 Setup Connect the connector of DM-D110-USB to TM-H6000IV-DT. Install DM-D110-USB to the attachment base.
Page 68: Adjusting The Paper Roll Near-End (Ne) Sensor
Adjusting the Paper Roll Near-End (NE) Sensor Below are two situations where a roll paper NE sensor adjustment is required. • To adjust the detection position to suit the diameter of the roll paper core used. • To adjust the detection position of the remaining amount of roll paper. ...
Page 69: Connecting External Devices
 Connect the external devices only when those total power consumption is 30 W or less.  When you use powered USB ports, make sure that the TM-H6000IV-DT is turned off before connecting each cable. When the powered USB mode (See "Powered USB...
Page 70: Connecting A Printer
USB, and install the drivers for each model. For details such as the order in which to connect them, refer to each device's user's manual. • You can perform the connection test from EPSON TMNet WebConfig. For details, refer to"Set- ting the Devices" on page Dedicated drivers are necessary, depending on the devices....
Page 71: Connecting The Cash Drawer
Connecting the Cash Drawer When using a cash drawer, connect the cash drawer. Use the cash drawer handled by EPSON or your dealer. Connecting the Drawer Kick-out Cable  Specifications of drawers differ a great deal, depending on makers or models.
Page 72 Drawer Connection Circuitry Shielded DK connector Drawer kick-out solenoid +24V Control device Drawer open/close switch Printer side User side [Drawer kick-out side]...
Page 73: Powered Usb Mode Setting
Description Mode 1 Enables interlock with power supply to TM-H6000IV-DT (Set at factory shipment). Power is supplied when TM-H6000IV-DT is ON and no power is supplied when TM- H6000IV-DT is OFF. Mode 2 Disables interlock with power supply to TM-H6000IV-DT.
Page 74: Connecting The Ac Adapter
Connecting the AC Adapter Use the dedicated AC adapter for TM-H6000IV-DT provided with the printer. Be sure to use the specified AC adapter [AC adapter,T (Model: M284A)]. Connection to an improper power source may cause fire. WARNING Be sure to leave a space between the AC adapter and the main unit.
Page 75: Setting The Memory Switches/Receipt Enhancement
Chapter 2 Setup Setting the Memory Switches/Receipt Enhancement With the memory switch and R/E (receipt enhancement) function, which are software settings for this printer, you can set the various functions. For an outline of the functions, see the following section. Use the methods shown in the table below;...
Page 76: Functions
Functions Power on notice • Transmits (initial setting) • Does not transmit Slip paper jam detection • Enabled (initial setting) • Disabled Receipt unit open during printing • Offline (initial setting) • Recoverable error User NV memory capacity • 1 KB (initial setting) •...
Page 77 Chapter 2 Setup NV graphics memory capacity • None • 64 KB • 128 KB • 192 KB • 256 KB • 320 KB • 384 KB (initial setting) Roll paper width • 80 mm (initial setting) Receipt print density Selectable from levels 1 to 13 (70% ...
Page 78 Receipt print speed Selectable from levels 1 to 13 (Slow  Fast) (initial setting: level 13) Depending on print conditions, such as print duty, print head temperature, and data transmission speed, print speed is automatically adjusted, which may cause white lines due to intermittent print (the motor sometimes stops).
Page 79 Chapter 2 Setup Automatic top logo printing Key code Selectable from key codes of registered logos Alignment • Left • Center • Right Automatic bottom logo printing Key code Selectable from key codes of registered logos Alignment • Left • Center •...
Page 80: Os Initial Settings
The OS desktop is displayed. Select [Start], then [Control Panel], and [Date and Time]. The "Date and Time" window are displayed. Set the time, date, and the timezone. You can also set the date, time, and the timezone using EPSON TMNet WebConfig.
Page 81: Enabling Or Disabling Epos-Device
Enabling or disabling ePOS-Device starts and stops all functions related to the web services shown below. • Apache Web Server, and web content registered in TM-DT • Automatic update of Web content • EPSON TMNet Web Config • Printing with ePOS-Device API • Printing with ePOS-Device XML • Printing with Server Direct Print •...
Page 82: Connecting To The Network
Connecting to the Network For Ethernet Interface Connect the product to a network by a LAN cable via a hub. Connecting the Ethernet interface cable  When LAN cables are installed outdoors, make sure devices without proper surge protection are cushioned by being connected through devices that do have surge protection.
Page 83: Network Settings
• Setting in a local environment: Setting with Windows Setting with EPSON TMNet WebConfig • Setting on a computer for setting: Setting with EPSON TMNet WebConfig  If ePOS-Device is disabled, EPSON TMNet WebConfig will not start.  For detail. refer to "Enabling or Disabling ePOS-Device"...
Page 84 Select [Settings] - [System settings] - [TCP/IP] under [Wired LAN]. The "TCP/IP setting (Wired)" screen is displayed. Set the IP address and other network settings, then click [Apply].
Page 85: For Wireless Lan Interface
Chapter 2 Setup For Wireless LAN Interface The optional wireless LAN cable set (OT-WL01) enables you to use the product with a wireless LAN connection. Connecting the wireless LAN cable set Check whether the following items are included. If any item is damaged, contact your dealer. •...
Page 86 Connect the USB extension cable to the USB connector of the printer. If you want to fix the wireless LAN unit, cut the included affixing tape to fit and put on the unit, and fix the unit in a place with good communication. Wireless LAN indicator The position of the wireless LAN indicator is shown in the illustration below.
Page 87 Setting with Windows Setting with EPSON TMNet WebConfig • Setting on a computer for setting: Setting with EPSON TMNet WebConfig  This product cannot use ad hoc mode and infrastructure mode at the same time.  Perform network settings the devices you will connect to this product via ad hoc.
Page 88 You can perform settings from a computer for settings via the network. You can also set the IP address without connecting a display to this product. Run EPSON TMNet WebConfig from shortcut on the desktop. EPSON TMNet WebConfig is started.
Page 89 Chapter 2 Setup Perform network settings for a wireless LAN, then click [Apply]. Select [Settings]- [System settings] - [TCP/IP] under [Wireless LAN]. The "TCP/IP Settings (Wireless)" screen is displayed. Set the IP address and other network settings, then click [Apply].
Page 90: Setting The Driver And Installing Applications
Setting the Driver and Installing Applications Installing and Setting the Drivers You must install drivers depending on the type of external devices. For more about how to install and set the drivers, refer to the manual for each driver.  APD 4.55 is installed in this product. ...
Page 91: Service Startup Settings
Chapter 2 Setup Service Startup Settings It is necessary to perform service setup settings for the TM-H6000IV-DT depending on the system operation method. Use EPSON TMNet WebConfig to perform the service setup settings, following the procedures below. Run EPSON TMNet WebConfig from shortcut on the desktop....
Page 92 Set the following, then click [Apply]. Item Description Device control Set whether to control POS peripherals using this product or not. Automatic update of Set whether to use the automatic update for Web content or not. Web content Server direct print Set whether to use the server direct print or not.
Page 93: Server Direct Print Settings
Chapter 2 Setup Server Direct Print Settings Use EPSON TMNet WebConfig to perform the Server Direct Print settings, following the procedures below. Run EPSON TMNet WebConfig from shortcut on the desktop. EPSON TMNet WebConfig is started. If you perform settings from an external device, enter the following in the URL field of your Web browser (such as the address bar).
Page 94: Registering Web Contents
Registering Web Contents Perform registration as follows, depending on the system and method in use. If placing Web content in this product's Web server using ePOS-Device API or Server Direct Print, register the Web content. When you upload Web content, the existing registered Web content is discarded.  (The folders under U_data remain.) Specifications of the file to be registered •...
Page 95 Chapter 2 Setup • When you access to registered web contents from an input terminal and so on, the URL differs depending on the folder structure of the zip file. ➀ http://[the product’s IP address]/index.html ➁ http://[the product’s IP address]/webpage/index.html ➀...
Page 96: Registering Web Content
Registering Web content Use EPSON TMNet WebConfig to register Web contents on this product, following the procedures below. Run EPSON TMNet WebConfig from shortcut on the desktop. EPSON TMNet WebConfig is started. If you perform settings from an external device, enter the following in the URL field of your Web browser (such as the address bar).
Page 97: Registering Device Control Script Files
Chapter 2 Setup Registering device control script files Use EPSON TMNet WebConfig to register device control scripts on this product, following the procedures below. This registration is used when registering device control script files, such as serial communication devices, using ePOS-Device.
Page 98: Setting The Devices
Setting the Devices Registering a Printer Use EPSON TMNet WebConfig to register a network printer on this product, following the procedures below. This product's printer is already registered, so settings are not necessary. Run EPSON TMNet WebConfig from shortcut on the desktop....
Page 99 Click [Operating test]/[Test printing] and check if the registered printer operates properly. [Operating test] appears if the registered printer is TM-H6000IV/TM-H6000IV-DT, and [Test printing] appears for printers other than TM-H6000IV/TM-H6000IV-DT. Clicking [Operating test] displays the "Operating test" screen. Use the "Operating test"...
Page 100: Customer Display Settings
Customer Display Settings Use EPSON TMNet WebConfig to register the dedicated customer display DM-D110-USB, following the procedures below. Run EPSON TMNet WebConfig from shortcut on the desktop. EPSON TMNet WebConfig is started. If you perform settings from an external device, enter the following in the URL field of your Web browser (such as the address bar).
Page 101 Chapter 2 Setup Select [Use] and perform the following settings. Item Description Used for customer display communication settings. Communication  If you changed the DM-D110-USB dip switch settings, change the settings communication settings in accordance with those changes. (If you do not change the dip switch settings, use the default settings.) Set the brightness of the customer display in percentages.
Page 102: Registering A Key Input Device
Registering a Key Input Device Use EPSON TMNet WebConfig to register a key input device on this product, following the procedures below. Run EPSON TMNet WebConfig from shortcut on the desktop. EPSON TMNet WebConfig is started. If you perform settings from an external device, enter the following in the URL field of your Web browser (such as the address bar).
Page 103 Chapter 2 Setup Set the following, then click [Add]. The information for the registered device is displayed in [Registered key input device]. Item Description Device ID Set the device ID for the key input device you want to control. Select the key input device model. Device name Unregistered key input devices that are currently connected to the unit are listed.
Page 104: Serial Communication Device Registration
Serial Communication Device Registration Use EPSON TMNet WebConfig to register a serial communication device with this product, following the procedures below. Run EPSON TMNet WebConfig from shortcut on the desktop. EPSON TMNet WebConfig is started. If you perform settings from an external device, enter the following in the URL field of your Web browser (such as the address bar).
Page 105 Chapter 2 Setup Select the product name or port for the serial communication device. Item Description Physical serial port This is the serial port on the back of this product. These are the USB ports on the back of this product. If connecting a serial device using a COM-USB cable, select the corresponding USB port.
Page 106 Item Description Control script Select the control script to control the serial communication device. C o m m u n i c a t i o n Select the communication speed. speed (bps) Data bit Select the data bit. Parity Select the parity.
Page 107: Registering Other Devices
Chapter 2 Setup Registering Other Devices Use EPSON TMNet WebConfig to register other devices on this product, following the procedures below. Run EPSON TMNet WebConfig from shortcut on the desktop. EPSON TMNet WebConfig is started. If you perform settings from an external device, enter the following in the URL field of your Web browser (such as the address bar).
Page 108 Set the following, then click [Add]. The information for the registered device is displayed in [Other registered devices]. Item Description Device ID Set the device ID for the device you want to control. Control script Select the control script to control the other devices.
Page 109: Printer Settings
It is recommended to write all logos together in the printer when you register more than one logo. Select [Start] - [All Programs] - [EPSON] - [TM-H6000IV Software] - [TM- H6000IV Utility], and starting the TM-H6000IV Utility. Select [Storing Logos], and then click [Add].
Page 110 Specify the image data to be used as a logo. A file size of 2047 (W) x 831 (H) dots(Key-code Nonuse Mode (not recommended):1023 (W) x 288 (H) dots) or less can be specified, and the format can be bmp, jpeg, gif, or png. If the logo width is greater than the paper width (greater than 512 dots), a warning message will appear.
Page 111 Chapter 2 Setup Edit the logo image while checking the image previewed on the upper portion of the screen. When finished, click [OK] . You can edit the followings. Setting Description Resize Specifies whether or not the image is resized. If the image width is greater than the paper width and resizing is not specified, the part of the image that exceeds the paper width will be cut off.
Page 112 If the logo mode is [First Key-code Selection Mode] and [Automatically set the keycode for the logo to be stored.] is not turned on, the "Key- code Settings" screen is displayed. Set a Key-code and click [OK]. If the logo mode other than [First Key-code Selection Mode] is selected or [Automatically set the keycode for the logo to be stored.] is turned on, the "Key-code Settings"...
Page 113 Chapter 2 Setup The logo data is stored to the printer. The logo data are also saved in the logo store file (TLG file). This file is used when creating the printer setting file.
Page 114: Attaching The Connector Cover
Attaching the Connector Cover Attach the connector cover to protect the cables by following the steps below. Put the connector cover on the feet of the main body. If the DP-502 pole kit is used to mount DM-D110-USB to the main body, place the connector cover over the plate.
Page 115: Removing The Connector Cover
Chapter 2 Setup Removing the Connector Cover To remove the connector cover, push both sides of the cover inward to remove the projections of the product from the holes in both sides of the cover.
Page 117: Preinstalled Os Information
D2xxx Chipset Driver  Intel Embedded Media and Graphics Driver GPIO driver Broadcom Network Driver Conexant Sound Driver EPSON Advanced Printer Driver 4.55b EPSON TM printer Communication module Customer Display COM-USB Driver ePOS-Device and related software Tool EPSON TMNet WebConfig TM-H6000IV Utility...
Page 118: Hdd Version
To verify the HDD version, see HDVER.TAG in the root directory of the startup drive. This file is in text format and can be viewed using Notepad, etc. The contents of HDVER.TAG are as follows. [HD Information] MODEL=TM-H6000IV-DT OS=POSReady7 LANG=English VER=2.xx.xx Recovery Follow the steps below to perform the recovery.
Page 119 Chapter 3 Preinstalled OS Information A confirmation message that says "All data on disc will be deleted. Do you really want to start recovery?" is displayed. Click [Yes]. Recovery is performed. After the recovery procedure, the system automatically shuts down. The system automatically restarts several times for Windows initialization.
Page 120: Settings For Dual Display
Settings for Dual Display If using dual display, perform settings using the following procedure. This setting is a function enabled only for Windows Embedded POSReady 7. Connect displays this product's VGA port and DisplayPort. Click [Start], then [Control Panel], and execute [Adjust screen resolution].
Page 121: Using Os Hibernation
Chapter 3 Preinstalled OS Information Using OS Hibernation  This setting is a function enabled only for Windows Embedded POSReady 7.  Perform these settings using a user account with administrator privileges.  If you use hibernation, a system file the same size as the main memory is created by the OS.
Page 123: Utility
EPSON TMNet WebConfig Starting EPSON TMNet WebConfig Start EPSON TMNet WebConfig using the method below. If ePOS-Device is disabled, EPSON TMNet WebConfig will not start.  For detail. refer to "Enabling or Disabling ePOS-Device" on page Connect a display, keyboard and mouse to the product. ...
Page 124: Information - Web Service Settings - Current Status
Information - Web service settings - Current status You can check the basic settings for this product. Item Description Administrator name Displays the administrator name for this prod- uct. Admin information Installation location Displays the installation location for this prod- uct.
Page 125 Chapter 4 Utility Item Description Run state Displays the run state of the server direct print. Displays the web server ID acquiring print data of the server direct print. Interval (sec.) Displays the interval for acquiring print data. Server direct print Displays the date and time last run of the Date and time of last run server direct print.
Page 126: Information - Systyem Settings - Network
Information - Systyem settings - Network You can check the network settings for this product. Item Description IP address Displays this product's IP address for a wired LAN network. Subnet Mask Displays the subnet mask. Default Gateway Displays the default gateway. TCP/IP Information Acquire DNS Server Address Displays whether the Acquire DNS Ser ver...
Page 127 Chapter 4 Utility Item Description Displays this product's wireless LAN network Network Mode Wireless LAN Set- mode. ting Displays the SSID for the registered wireless LAN (Wireless LAN) SSID network. Displays whether the SSL is enable or disable. Security Domain of the certificate Displays the domain of the certificate.
Page 128: Information - System Settings - Date And Time
Information - System settings - Date and time You can check this product's time settings. Item Description Date and time Displays the time and the timezone set for this product. Automatically adjust clock Displays whether the automatic daylight saving time adjustment func- for Daylight Saving Time tion is enabled or not.
Page 129: Settings - Web Service Settings - Startup Settings
Chapter 4 Utility Settings - Web service settings - Startup settings Performs startup settings for various Web service functions. Item Description Enables or disables device control functions that use Web service.  Device control Used for ePOS-Device. Automatic update of Web Enables or disables the automatic update function for Web content.
Page 130: Settings - Web Service Settings - Printer
Settings - Web service settings - Printer Performs the settings for printers controlled by this product. Item Description Device ID Set the ID for the controlled printer. (Any character string) Type Select the type for the controlled printer. Model no. Select the model number for the controlled printer.
Page 131: Operating Test
Chapter 4 Utility Operating test Item Description Receipt Test printing Performs a test printing. "TEST_PRINT" is printed. Slip Start printing Performs a slip printing test. "TEST_PRINT" is printed. Cancel printing Cancels printing. Endorsement Start printing Performs an endorsement printing test. "TEST_PRINT" is printed. Cancel printing Cancels printing.
Page 132: Settings - Web Service Settings - Customer Display
Settings - Web service settings - Customer display Performs the settings for the customer display controlled by this product. Item Description Do not use Do not use a customer display. Use a customer display. Communication Communication Set the communication speed. settings speed (bps) Data bit...
Page 133: Settings - Web Service Settings - Key Input Device
Chapter 4 Utility Settings - Web service settings - Key input device Performs the settings for the key input device controlled by this product. Item Description Device ID Set the ID for the key input device. Device name Set the device name for the key input device. Control script Set the device control script to control the key input device.
Page 134: Settings - Web Service Settings - Serial Communication Device
Settings - Web service settings - Serial communication device Performs the settings for serial communication devices controlled by this product. Item Description Device ID Set the device ID. Device name Model selection Select the device model name. Port selection Select the device port. Control script Select the device control script for controlling the serial communi- cation device.
Page 135 Chapter 4 Utility Item Description Registered serial communica- Displays a list of registered serial communication devices. tion devices D e t a i l e d Displays the device settings confirmation window. display Operating test Performs an operating test for a registered serial communications device.
Page 136: Settings - Web Service Settings - Other Device
Settings - Web service settings - Other device Performs settings for other devices controlled by this product. Item Description Device ID Set the ID for the controlled device. Control script Set the device control script to control the device. Registers the device on this product. Other registered devices Displays other devices registered on this product.
Page 137: Settings - Web Service Settings - Control Script - Add/Delete
Chapter 4 Utility Settings - Web service settings - Control script - Add/delete Performs registration or deletion for device control scripts used by this product. Item Description Control script Set the control script to be registered. Click [Browse] to display the "Choose File to Upload" window. Select the file to be used.
Page 138: Settings - Web Service Settings - Web Content - Update Settings
Settings - Web service settings - Web content - Update settings Performs settings for the installation method and update settings for the Web content registered on this product. Item Description A u t o m a t i c Update schedule Set the schedule for automatic update of the Web con- update settings tent.
Page 139: Settings - Web Service Settings - Server Direct Print
Chapter 4 Utility Settings - Web service settings - Server direct print Performs TCP/IP settings for this product's server direct print. Item Description Specify the user name to be used for Digest authentication for the server. The specified value is also passed as the ID parameter value of the form data to be posted to the server.
Page 140: Settings - Web Service Settings - Status Notification
Settings - Web service settings - Status notification Performs TCP/IP settings for this product's status notification. Item Description Specify the user name to be used for Digest authentication for the server. The specified value is also passed as the ID parameter value of the form data to be posted to the server.
Page 141: Settings - System Settings - Tcp/Ip (Wired Lan)
Chapter 4 Utility Settings - System settings - TCP/IP (Wired LAN) Performs TCP/IP settings for this product's wired LAN. Item Description Get IP Address Selects [Auto] or [Manual] for the method for acquiring the IP address. Specifies the IP address. IP Adderess Only enabled when the method for acquiring the IP address is [Manual].
Page 142: Settings - System Settings - Wireless Lan (Wireless Lan)
Settings - System settings - Wireless LAN (Wireless LAN) Performs settings for this product's wireless LAN. Item Description Network Mode Specifies this product's network mode. SSID Specifies the SSID for the SSID network. Authentication Method Specifies the authentication method for the wireless LAN network. Security Mode Specifies the encryption method for the wireless LAN network.
Page 143: Settings - System Settings - Tcp/Ip (Wireless Lan)
Chapter 4 Utility Settings - System settings - TCP/IP (Wireless LAN) Performs TCP/IP settings for this product's wireless LAN. Item Description Get IP Address Selects [Auto] or [Manual] for the method for acquiring the IP address. Specifies the IP address. IP address Only enabled when the method for acquiring the IP address is [Manual].
Page 144: Settings - System Settings - Ssl
Settings - System settings - SSL Performs SSL settings for this product. Item Description Disable Disables SSL authentication. Remove the certificate Select this checkbox to delete the SSL certificate. Enable Enables SSL authentication. Update the certificate To update the SSL certificate, select this checkbox and specify the following files: ...
Page 145: Settings - System Settings - Time Setting
Chapter 4 Utility Settings - System settings - Time setting Performs time settings for this product. Item Description Date and time Sets the time. Time Zone Sets the area. Sets the time difference from Coordinated Universal Time. Automatically adjust clock for Selects whether to automatically adjust the clock for Daylight Sav- Daylight Saving Time ing Time.
Page 146: Settings - System Settings - Shutdown Settings
Settings - System settings - Shutdown settings Performs shutdown settings for this product. Item Description When the power button is pressed Set the operation when you press the power button. ePOS-Device Shutdown permission Specify the permission settings for shutdown from ePOS- Device.
Page 147: Settings - Admin Settings - Store/Restore Settings
Chapter 4 Utility Settings - Admin settings - Store/restore settings Store and restores various settings for this product. Item Description Acquire Acquires the setting file for this product. Specify a local file Setting file Specify the location of the local setting file. Specify a file URL Setting file URL Specify the URL of the setting file.
Page 148 Restored items Items to be restored in the [Restoring the settings] are as follows. Item Availability  Device control Startup settings Available  Automatic update of Web content  Server direct print  Status notification Registered   Device ID Available Printer device...
Page 149 Chapter 4 Utility Item Availability Server   ID Server direct  Available access  Password print  URL  Interval  ID Status  Available  Password notification  URL  Interval  Get IP Address TCP/IP Settings  Wired LAN Available ...
Page 150 Item Availability  When the power button is pressed Power Shutdown set- Available tings  Shutdown permission  Password protection  Specify the local file to use/Specify the file URL M a i n t e - S a ve / r e s t o r e Available nance settings...
Page 151: Settings - Admin Settings - Initialization
Initializes the Web service settings for this product. Item Description Initialize Initializes the Web service settings. If you initialize the Web service, the password for EPSON TMNet WebConfig will also be initialized. The initial values are below. User name: epson Password: epson...
Page 152: Settings - Admin Settings - Log
Settings - Admin settings - Log Acquires this product's log file. Item Description Acquires this product's log file. Acquire a log file...
Page 153: Settings - Admin Settings - Update Web Service Function
Chapter 4 Utility Settings - Admin settings - Update Web service function Updates the Web service function used in this product. Item Description Specify a local Update file Specify the local file for updating. file Specify a file URL Update file URL Specify the URL of the file for updating.
Page 154: Settings - Admin Settings - Admin Information
Settings - Admin settings - Admin information Sets the administrator information for this product. Item Description Administrator name Set the administrator name. Installation location Set the installation location. Apply Registers the settings to this product.
Page 155: Settings - Admin Settings - Password
After setting the password, you will be asked for your user name and password on the cer- tification screen displayed when this utility starts. Input "epson" for the user name and input the set password for the password. The initial value for the password is "epson".
Page 156: Tm-H6000Iv Utility
TM-H6000IV Utility This TM-H6000IV Utility is provided as a utility for setting this product's printer. You can set the following. • Storing Logos • Paper Reduction settings • Automatic Paper Cut settings • Printing Control settings • Communication Interface settings •...
Page 157: Application Development Information
This chapter explains the control method for printers and necessary information for developing applications that use this product. Development Information for Each System TM-H6000IV-DT application development information varies based on the system. • PC-POS System • ePOS-Device API • ePOS-Device XML •...
Page 158: Pc-Pos System Development Information
This system uses the same development environment as a Windows computer. Interfaces and External Devices Category Device Interface Description Printer TM-H6000IV-DT Recognized as a USB-connection TM- ( T h i s p ro d u ct ' s H6000IV. printer) TM printer TM printer connected to this product via an USB interface.
Page 159: Control Method For Devices
Chapter 5 Application Development Control Method for Devices The followings are methods for controlling devices. • ESC/POS command: This can control the EPSON TM printer, cash drawer, and customer display. (For details, refer to "ESC/POS command" on page 160.) • APD4 (Windows printer driver):...
Page 160: Esc/Pos Command
For information about ESC/POS commands, see the ESC/POS Application Programming Guide. You need a non-disclosure agreement with Epson to get the guide. Contact your dealer for more details. The ESC/POS command functions are listed below.
Page 161 Chapter 5 Application Development ✔ ✔ ✔ Turn underline mode on/off ✔ ✔ ✔ Turn emphasized mode on/off ✔ ✔ ✔ Select character font ✔ ✔ ✔ Select character size ✔ Turn smoothing mode on/off ✔ ✔ ✔ Turn double-strike mode on/off ✔...
Page 162 ✔ ✔ ✔ Set left margin ✔ ✔ ✔ ✔* Set print area width ✔ ✔ ✔ Select justification ✔ ✔ ✔ ✔ Set absolute print position ✔ ✔ ✔ Set relative print position Set print position to the beginning of ✔...
Page 163 Chapter 5 Application Development Define the NV graphics data (raster ✔ ✔ format) Print the specified download graphics ✔ ✔ data Store the graphics data in the print ✔ buffer (raster format) Specify Windows BMP NV graphics ✔ data Specify Windows BMP download ✔...
Page 164 ✔ PDF417: Select the options PDF417: Store the data in the symbol ✔ storage area PDF417: Print the symbol data in the ✔ symbol storage area PDF417: Transmit the size information of ✔ the symbol data in the symbol storage area ✔...
Page 165 Chapter 5 Application Development Two-dimensional GS1 DataBar: Transmit ✔ the size information of the symbol data in the symbol storage area Composite Symbology: Set the width of ✔ module Composite Symbology: Set the ✔ maximum width of GS1 DataBar Expanded Stacked Composite Symbology: Select font for ✔...
Page 166 ✔ ✔ ✔ ✔ Transmit the customized setting values Set the transmission conditions for the ✔ ✔ ✔ ✔ serial interface Transmit the transmission conditions for ✔ ✔ ✔ ✔ the serial interface Save the setting values from the work ✔...
Page 167 Chapter 5 Application Development ✔ ✔ Select page mode ✔ Select double-density page mode ✔ ✔ Select standard mode Enable/disable transmission of paper ✔ ✔ ✔ ✔ status ✔ ✔ ✔ ✔ Execute test print ✔ ✔ ✔ ✔ Select the print speed ✔...
Page 168: Software
The following softwares are provided for application development. Software Software Manual  APD Install Manual EPSON Advanced Printer Driver Ver.4.55 (APD4):  APD TM/BA/EU Printer Manual This driver is the Windows printer driver for TM  APD Printer Specification printers and customer displays controlled by TM- ...
Page 169 Basic, unlike ordinary Windows drivers. It is not a driver to be used for printing from commercial applications. *2: This guide describes not only Epson-specific functions, but also general information on how to control printers using the OPOS ADK (in the chapter POS Printer and...
Page 170: Epos-Device Api
The following is information as of December, 2013. For the latest information, refer to the ePOS- Device API User's Manual. Printer ❏ TM-H6000IV-DT: This product's printer ❏ Network printer: TM printer connected to the same network as this product. Applicable models: ...
Page 171 Chapter 5 Application Development Key input device Device with the device control script prepared in advance ❏ MSR ❏ Barcode scanner ❏ USB keyboard device You must acquire the device control script files for the following devices ❏ Input device that can operate with the OS standard HID driver Serial communication device You must acquire the device control script files for the following devices ❏...
Page 172: Application Information
• TM-H6000IV-DT Web server • Web server in the network • Web server via the Internet If registering a Web application on the TM-H6000IV-DT, use EPSON TMNet WebConfig to register it. Device control Specify a device ID for each device. The initial value for the device ID for this product's printer is "local_printer".
Page 173: Epos-Device Xml
The following is information as of December, 2013. For the latest information, refer to the ePOS- Device XML User's Manual. Printer ❏ TM-H6000IV-DT: This product's printer ❏ Network printer: TM printer connected to the same network as this product.  Applicable models: ...
Page 174 Customer display ❏ DM-D110-USB Other customer displays connection to this product via USB or serial cannot be used. Key input device Device with the device control script prepared in advance ❏ MSR ❏ Barcode scanner ❏ USB keyboard device You must acquire the device control script files for the following devices ❏...
Page 175: Application Information
Specify a device ID for each device. The initial value for the device ID for this product's printer is "local_printer". You do not need to specify one for DM-D110-USB. Device ID for the dedicated customer display is fixed to "local_display". Make the control setting with EPSON TMNet WebConfig.
Page 176: Server Direct Print
The following is information as of October, 2013. For the latest information, refer to the Server Direct Print User's Manual. Printer ❏ TM-H6000IV-DT: This product's printer TM printer connected to the same network as this product.  ❏ Network printer: Applicable models: ...
Page 177: Application Information
Device control Specify a device ID for each device. The initial value for the device ID for this product's printer is "local_printer". Specify any device ID for a network printer. Use EPSON TMNet WebConfig for these settings and registration.
Page 178: Setting/Checking Modes
Setting/Checking Modes Besides the ordinary print mode, the printer has the following modes to set or check settings of the printer. • Self-test Mode • Hexadecimal Dumping Mode • NV Graphics Print Mode • Receipt Enhancement Information Print Mode • Memory Switch Setting Mode Self-test Mode In the self-test mode, the printer prints the current status of the printer (on the roll paper) and resident characters as a test print (roll paper and slip paper).
Page 179 Chapter 5 Application Development Starting the status print and test print on the roll paper Follow the steps below to start a status print and test print on the roll paper. Install the roll paper. Close all covers and the receipt unit. Turn on the product while pressing the Feed button.
Page 180 Starting the test print on slip paper Follow the steps below to start a test print on slip paper. Close all covers and the receipt unit. Turn on the product while pressing the Release button. (Keep pressing the button until the Slip LED starts flashing.) The printer goes into the slip insertion waiting status.
Page 181: Hexadecimal Dumping Mode
Chapter 5 Application Development Hexadecimal Dumping Mode In the hexadecimal dumping mode, the printer prints the data transmitted from a host computer in hexadecimal numbers and their corresponding characters. Follow the steps below to run this mode.  If there is no character corresponding to print data, “.” is printed. ...
Page 182: Nv Graphics Print Mode
NV Graphics Print Mode You can confirm the following information by running NV graphics print mode: • Capacity of the NV graphics • Used amount of the NV graphics • Unused capacity of the NV graphics • Number of NV graphics that are registered •...
Page 183 Chapter 5 Application Development After the printing has been completed, press the Feed button (less than 1 second). Then Press the Feed button (more than one second). NV Graphics Information is printed. Then Press the Feed button (more than one second). After printing the following message, the printer is initialized and returned to the standard mode.
Page 184: Receipt Enhancement Information Print Mode
Receipt Enhancement Information Print Mode You can confirm the following information by running the receipt enhancement (R/E) information mode: • Automatic top logo setting • Automatic bottom logo setting • Extended settings for automatic top/bottom logo Follow the steps below to run this mode. Close the roll paper cover.
Page 185 Chapter 5 Application Development After the printing has been completed, press the Feed button twice. Then Press the Feed button (more than one second). Receipt Enhancement Information is printed. Then Press the Feed button (more than one second). After printing the following message, the printer is initialized and returned to the standard mode.
Page 186: Memory Switch Setting Mode
Memory Switch Setting Mode You can configure the memory switches of the printer.  Receipt print density  Transmission speed for serial interface  Automatic paper reduction  Autocutting at roll paper cover close  Roll paper width  Interface selection ...
Page 187 Chapter 5 Application Development After the printing has been completed, press the Feed button (more than one second). The printer starts printing instructions. Customize Value Settings Modes 0: Exit 1: Print Current Settings 2: Print Density 3: Baud Rate 4: Automatic Paper Reduction 5: Auto Paper Feed&Cut at cover close 6: Paper Width 7: Interface Selection...
Page 189: Handling
Chapter 6 Handling Handling This chapter explains how to handle the TM-H6000IV-DT. Turning Power On/Off Press the power button to turn on/off the product. You can also turn on the product through the network. The operating system of the product has a standby mode. The system can be set so that the standby mode can be turned on and off with the power button.
Page 190: Printer Operation
Printer Operation Printer Reset Keep pressing this button with a pointed object (such as a pen) until the (Power) LED goes off to reset the printer unit. Reset button Installing/Replacing the Ribbon Cartridges For Front Slip Printing Follow the steps below to install/replace the ribbon cartridge for front slip printing (ERC-32). Turn on the product.
Page 191 Chapter 6 Handling Remove the used ribbon cartridge, if there is one. Turn the knob on the ribbon cartridge a little in the direction of the arrow marked on the cartridge to remove any slack in the ribbon. Make sure to note the direction of the arrow marked on the ribbon cartridge when turning the knob.
Page 192 For Endorsement Printing Follow the steps below to install/replace the ribbon cartridge for endorsement printing (ERC- 43). Turn on the product. Open the receipt unit cover. Remove the used ribbon cartridge, if there is one. Turn the knob on the ribbon cartridge a little in the direction of the arrow marked on the cartridge to remove any slack in the ribbon.
Page 193 Chapter 6 Handling Insert a new ribbon cartridge until it clicks into place. Turn the knob on the cartridge in the marked direction again to remove any slack in the ribbon. Close the receipt unit cover.
Page 194: Loading/Replacing The Roll Paper
Loading/Replacing the Roll Paper Follow the steps below to load/replace the roll paper. Paper must not be pasted to the roll paper core. Open the roll paper cover. Remove the used roll paper core, if there is one. Insert the roll paper in the correct direction.
Page 195 Chapter 6 Handling Pull out some paper, and close the roll paper cover. Tear off the paper with the cutter.
Page 196 The roll paper cover will not open (the autocutter blade is locked) Follow the steps below to return the autocutter blade to the correct position. Turn off the product. Open the receipt unit cover. Turn the knob (indicated as a in the illustration) of the autocutter blade in the direction of the arrow until you see a pin (indicated as b in the illus- tration) in the opening of the frame.
Page 197: Inserting The Slip Paper
Chapter 6 Handling Inserting the Slip Paper When printing on the slip paper, follow the steps below to insert the slip paper. MICR reading is available by inserting the paper so that the MICR characters on the paper are on the right side.
Page 198 When the product starts feeding the paper, release it immediately. Remove the ejected paper by pulling it straight up out of the product.
Page 199: Removing Jammed Paper
Chapter 6 Handling Removing Jammed Paper Follow the steps below to remove the jammed paper. The thermal head can be very hot after printing. Be careful not to touch it and to let it cool before you clean it. CAUTION Removing Jammed Roll Paper Turn off the product.
Page 200 Removing Jammed Slip Paper Turn off the product. Open the front cover. Open the front carriage unit using the lever at the right of it. Remove the jammed paper.
Page 201: Controlling The Speaker Volume
Chapter 6 Handling Controlling the Speaker Volume You can control the speaker volume through the operating system of the computer. Cleaning Cleaning the Product Case Be sure to turn off the product, and wipe the dirt off the product case with a dry cloth or a damp cloth.
Page 202: Cleaning The Thermal Head
Cleaning the Thermal Head To maintain receipt print quality, Epson recommends cleaning the thermal head periodically (generally every 3 months) by following the steps below.  The thermal head can be very hot after printing. Be careful not to touch it and to let it cool before you clean it.
Page 203: Cleaning The Micr Head
Chapter 6 Handling Cleaning the MICR Head When the MICR head becomes dirty, the printer cannot read MICR characters normally. Approximately every year, clean the MICR head with the following or an equivalent commercially available cleaning sheet: KIC Products “Waffletechnology® MICR cleaning card” ...
Page 204: Preparing For Transport
Preparing for Transport Follow the steps below to transport the product. Turn off the product. Remove the peripherals and the power connector. Remove the roll paper. Pack the product upright.
Page 205: Appendix
Appendix Appendix Character Code Tables  The character code tables show only character configurations. They do not show the actual print pattern.  “SP” in the table shows a space.
Page 206: Common To All Pages
Common to All Pages When the international character set (See "International Character Sets" on page 219.) is USA:...
Page 207: Pc437: Usa, Standard Europe]
Appendix Page 0 [PC437: USA, Standard Europe]...
Page 208: Katakana)
Page 1 (Katakana)
Page 209: Pc850: Multilingual)
Appendix Page 2 (PC850: Multilingual)
Page 210: Pc860: Portuguese)
Page 3 (PC860: Portuguese)
Page 211: Pc863: Canadian-French)
Appendix Page 4 (PC863: Canadian-French)
Page 212: Pc865: Nordic)
Page 5 (PC865: Nordic)
Page 213: Wpc1252)
Appendix Page 16 (WPC1252)
Page 214: Pc866: Cyrillic #2)
Page 17 (PC866: Cyrillic #2)
Page 215: Pc852: Latin2)
Appendix Page 18 (PC852: Latin2)
Page 216: Pc858: Euro)
Page 19 (PC858: Euro)
Page 217: User-Defined Page)
Appendix Page 254 (User-Defined Page) The page 254 is available only for slip printing* (except for the endorsement font). Spaces are defined for the font A. The following fonts are defined for the font B as default. (Character structure: 7 × 7) *: For endorsement printing, available only when the 40 cpl mode is disabled.
Page 218: User-Defined Page)
Page 255 (User-Defined Page) Spaces are defined for the font A and endorsement font of slip printing and the font A and font B of receipt printing. The following fonts are defined for the font B of slip printing as default. (Character structure: 7 × ·...
Page 219: International Character Sets
Appendix International Character Sets ASCII code (Hex) Country France à ° ç § é ù è ¨ Germany § Ä Ö Ü ä ö ü β U.K. £ Denmark I Æ Ø Å æ ø å Sweden ¤ É Ä Ö...

Epson TM-H6000IV-DT Technical Reference Manual

For Safety

Restriction of Use

About this Manual

Contents

Product Overview

Features

Product Configurations

Part Names and Functions

Printer Function

NV Memory (Non-Volatile Memory)

Product Specifications

Option Specifications

Setup

Updating the Epos-Device

Flow of Setup

Installing the Product

Attaching the Optional Customer Display

Adjusting the Paper Roll Near-End (NE) Sensor

Connecting External Devices

Powered USB Mode Setting

Connecting the AC Adapter

Setting the Memory Switches/Receipt Enhancement

OS Initial Settings

Enabling or Disabling Epos-Device

Connecting to the Network

Setting the Driver and Installing Applications

Service Startup Settings

Server Direct Print Settings

Registering Web Contents

Registering Device Control Script Files

Setting the Devices

Printer Settings

Attaching the Connector Cover

Removing the Connector Cover

Preinstalled os Information

Windows Embedded Posready 7

Utility

EPSON Tmnet Webconfig

TM-H6000IV Utility

Application Development Information

Development Information for each System

PC-POS System Development Information

Epos-Device API

Epos-Device XML

Server Direct Print

Setting/Checking Modes

Handling

Turning Power On/Off

Printer Operation

Controlling the Speaker Volume

Cleaning

Preparing for Transport

Appendix

Character Code Tables

Quick Links

Product Overview

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Questions and answers

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Summary of Contents for Epson TM-H6000IV-DT