palmOne Treo Instructions Manual
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palmOne Treo Instructions Manual

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using your Treo
™
Includes setup information and instructions for most tasks

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Summary of Contents for palmOne Treo

  • Page 1 using your Treo ™ Includes setup information and instructions for most tasks...

  • Page 2: Table Of Contents

    Turning Treo on and off Sending and receiving messages Palm™ Desktop software is supplied on a CD-ROM disc. If you do not have access to a CD-ROM drive for your computer, you can download this software from www.palmOne.com. Making your first call with Mail first day: learning the basics...
  • Page 3 • an advanced mobile phone* Button settings the helpful tips and cross- Date and time settings references given in this • a Palm Powered™ organizer with portable expansion column. General Preferences capability (SD media) Locking your phone and data • a digital camera •...

  • Page 4: If You Read Nothing Else

    First Two Weeks: Using Organizer Features Your Treo is not just a phone. It also includes a full-featured Palm Powered organizer that gives you instant access to your Calendar, To Do List, Memo Pad, CityTime, Calculator, and more. See pages 81-98.

  • Page 5: Treo Overview

    What you’ll need Treo overview As you work through the instructions in this guide, you’ll need all the items You should have received all of the following components in the Treo box: that came in the Treo box (see page 9) as well as the following: Hardware You can purchase a separate serial HotSync cable and...
  • Page 6 Be careful not to scratch IMPORTANT: Treo’s speaker or crush your Treo’s includes a large magnet, so touchscreen. Do not store be sure not to store your it in a place where other Treo near credit cards or items might damage it. other items that could be demagnetized.

  • Page 7: Charging The Battery

    Charging the battery Inserting the SIM card Before using your Treo, you need to charge the battery. It may not turn on at Your Subscriber Identity Module (SIM) card contains account information such all when you first remove it from the box. We recommend three hours for a as your phone number and voicemail access number.

  • Page 8: Turning Treo On And Off

    Treo does not have a connection to any mobile network. You choose Hang Up. can still use the organizer and other Palm OS features. This is ideal for airplane flights and for maximizing battery life. 14 :: Turning Treo on and off...

  • Page 9: Learning The Basics

    Adjusting call volume While a call is in progress, press the volume buttons on the side of your Treo to adjust call volume. first day: A. Volume buttons learning the basics What’s my number? 1. Make sure Wireless Mode is on (see page 14). 2.

  • Page 10: Moving Around The Treo Screen

    Moving around the Treo screen • Tap an onscreen scroll arrow: To move around the Treo screen, you can use the 5-way navigation control, or tap items on the screen with the stylus. With use, you will find your own Once you’ve launched an Some third-party applications favorite way to scroll, highlight, and select menu commands.
  • Page 11 You can also use the stylus to highlight text on the screen. When text is 1. Press Menu to display an application’s menus. highlighted it appears in reverse type. 2. Press Right and Left to switch between menus. • Drag the stylus across the text you want to highlight. 3.

  • Page 12: Using The Keyboard

    Using the keyboard Entering lowercase and uppercase letters • To type lowercase letters, press the desired keys. • To type an uppercase letter, press Shift , then type a letter. You don’t need to hold down Shift while typing a letter. •...

  • Page 13: Launching Applications

    Launching applications Symbols and accented characters Type... then press Alt Type... then press Alt Type... then press Alt Each of the three application buttons on the front of the Treo can be used to to choose... to choose... to choose... launch two applications.

  • Page 14: Setting Up Your Computer

    IMPORTANT: If you’re repeatedly to cycle through upgrading from another transferred to Palm Desktop or Microsoft Outlook. Even if you manage all your different categories of Palm Powered device, follow contacts on your Treo, synchronization is a great way to back up your data.
  • Page 15 3. Follow the onscreen instructions of the installation program. Click Install is a powered hub. department for help. Now to install the Palm Desktop software. Please note these important points about the installation process: • If a language selection screen appears, click the same language you use on your Treo.

  • Page 16: Battery Life

    Palm Desktop charge your Treo fully provides about 10 days of normal use. must install the Palm Desktop software from the CD that came with your synchronization software before using it the first Treo. See page 29 for instructions.

  • Page 17: Where To Learn More

    If you need more information • Books: Many books on Palm Powered devices are available in local or online book retailers (look in the computers section). • Online forums: Consult online Treo user discussion groups to swap information and learn about areas you may find nowhere else.

  • Page 18: Phone Overview

    Phone overview You can monitor the status of several items, using icons at the top of the Phone screen: Network name Displays the name of a mobile service provider when Wireless Mode is on and you are in a coverage area. If you The Phone application lets you make and receive calls, store information are outside a coverage area, No service or SOS Only about your contacts, and store Favorites for contacting people and...

  • Page 19: Dialing Calls

    Dialing calls Dialing with a Favorites button Before you can use Favorites buttons, you must create some Favorites entries. See page 49. 1. Press Phone Your Treo offers several options for making phone calls. As you get familiar 2. Use the 5-way navigation control to access your Favorites buttons. with your Treo, you’ll discover which method you prefer.

  • Page 20: Receiving Calls

    Receiving calls To receive calls, Wireless Mode must be on. This is different from having just the screen turned on (see page 14). To prevent calls from If you can’t highlight and accidentally being answered dial a phone number on a To answer a call, do one of the following: while the phone is in a web page or in a text...

  • Page 21: Using Voicemail

    Using voicemail Voicemail notification When you have a new voicemail message, you are notified with an alert. A voicemail icon may also appear near the top of your screen (this feature is not supported by all mobile networks). Setting up voicemail 1.

  • Page 22: Managing Active Calls

    Managing active calls More ways to manage calls When you make or receive a call, the Active Call view appears. Use the 5-way Treo offers many advanced telephone features, including call waiting, navigation control to access the onscreen buttons in this view: conference calling, and call forwarding.
  • Page 23 Answering a second call (call waiting) Forwarding all calls When you are on an active call, you can receive a second call. When the You can forward all of your calls to another telephone number. You can also second call comes in, the Call Waiting dialog appears, giving you the selectively forward certain calls (see page 46).

  • Page 24: Managing Contacts

    Wireless Mode is off, or you are outside a coverage area. 1. Press Menu Contacts is a view in Phone. If you are familiar with Palm Powered devices, 2. From the Options menu, choose Call Preferences (/A). you may recognize this application as similar to the Address Book on 3.

  • Page 25: Defining Favorites Buttons

    2. While still in Contact Edit view, press Menu 3. From the Record menu, choose Select Business Card. Now you can beam your business card to other Palm OS devices. In any Phone view, press Menu . From the Record menu, choose Beam Business Card (/M).
  • Page 26 Creating a speed dial Favorites button Creating an application, message or web link Favorites button 1. Press Phone 1. Press Phone 2. Use the 5-way navigation control to access your Favorites buttons. 2. Use the 5-way navigation control to access your Favorites buttons. 3.

  • Page 27: Using A Phone Headset

    Using a phone headset Browsing the web You can connect a phone headset for hands-free operation. If you need to Blazer Web Browser on your Treo provides quick and easy access to web use your phone while driving and this is permitted in your area, we pages.
  • Page 28 Navigating in Wide Page Mode 4. If desired, change the Name and Description. 5. Choose OK Some web pages, such as maps, are easier to view without the optimization 6. Use the stylus to drag and drop the new bookmark into a slot on the done in Optimized Mode.
  • Page 29 Editing or deleting a bookmark or saved page Downloading files from a web page 1. From the Bookmarks view, press Menu Blazer lets you download files that are useable on your Treo, such as new 2. From the Bookmarks menu, choose Edit Bookmarks. applications or MIDI ringtones.
  • Page 30 Using the History list The History list stores the addresses of the last 100 pages you visited. Items in the History list are sorted chronologically. 1. From the Page view, press Menu 2. From the Page menu, choose History. 3. Press Down to navigate through the list.

  • Page 31: Taking Pictures With The Camera

    Taking pictures with the camera Viewing a picture 1. Choose the Pictures view icon 2. Choose the picture you want to view. 3. Choose Done. Your Treo includes a camera that lets you take pictures, send them to other people as attachments or picture messages, and use them to personalize Sending a picture To send a picture to You cannot send pictures...
  • Page 32 1. From any Camera view, press Menu Files\palmOne\Treo Pictures\(user name) or if you upgraded from 2. From the Options menu, choose Preferences. another Palm Powered device, at C:\Program Files\Palm\Treo 3. Set any of the following preferences: Pictures\(user name). • Default name: Names a series of pictures to be captured, such as 2.
  • Page 33 Receiving messages When your phone is on and in an area of wireless coverage, you will automatically receive SMS messages sent to you. You can configure your Treo to automatically notify you when new text messages arrive, using a SMS messages are brief notes that you exchange with other mobile phones ringtone and vibration or simply an onscreen alert.
  • Page 34 Managing your messages Chatting with SMS The status icons that appear next to each message in the Inbox, Outbox, When you exchange more than one SMS message with a single contact, and Sent folders indicate the following: your messages are grouped into a chat session. The upper part of the Chat An incoming message.
  • Page 35 • Chat: Your preferences for chat sessions. • Show timestamps in chats: Indicate whether you want to see the date and time stamps of each message in the Chat screen. • Display my name in chat window as: Enter the name you want displayed as the label for your messages in the Chat screen.
  • Page 36 5. If the recipient is in your Contacts list, start typing the first few letters of Viewing/playing a multimedia message the recipient’s name. Otherwise, type the number of a phone that 1. From the Inbox, choose the message you want to view. supports multimedia messaging, or an email address.
  • Page 37 • Third-party email applications: A number of third-party developers offer • Connection Settings: Indicate whether you want to use the one of the buttons on the Palm OS email applications. Consult the email application’s front panel of your phone, Automatic or Custom connection settings. If you choose Custom, documentation to learn how to set it up.
  • Page 38 6. Choose OK to continue. software supports the 7. Choose Done. “Send” command. Launch You can create a new email with a Palm OS application attached (subject to the third-party application, copyright restrictions). open the item in question, Creating and sending messages 1.
  • Page 39 Receiving and viewing messages Viewing attachments By default, your Treo will automatically send and receive messages (see There are a number of attachment types you can open with the built-in page 79 for more details). You can manually send and receive messages software on your Treo (e.g.
  • Page 40 Deleting selected messages from the Inbox Customizing your Mail settings When you delete a message from the Inbox, it moves to the Deleted folder If you have multiple email accounts, you can customize the Mail settings for which stores the 200 most recently deleted messages. If you delete more each individual account on your Treo.
  • Page 41 If you want to access more first two weeks: than one email account with your Treo, choose Add 4. Choose the Delete tab and set any of the following preferences: Account. using • Confirm message deletion: Asks if you’re sure you want to delete a If you assign Mail to an message before erasing it.
  • Page 42 Palm Desktop software or of the event. Microsoft Outlook on your • Use the 5-way navigation control to move to another day, week, or month computer and then (depending on the current view).
  • Page 43 Scheduling a repeating event • Button Views: The views that appear when you press Calendar 1. Create an event, then highlight it. repeatedly. By default, you see Day and Month Views, but you can also 2. Choose Details. see other views. 3.

  • Page 44: To Do List

    Customizing To Do List preferences for your calendar To Do List You can display To Do List items in your calendar to keep on top of your tasks. 1. Press Calendar until you are in Day view. 2. Press Menu You can use To Do List as a reminder of tasks you need to complete and to 3.
  • Page 45 3. Set any of the following: Customizing To Do List • Priority: Choose the Priority number for this item (1 is most The To Do Preferences screen enables you to control the appearance of the important). Later you can arrange your To Do List based on the To Do list screen.

  • Page 46: Memo Pad

    Memo Pad CityTime Memos are a great way to store notes on your Treo. The CityTime world clock displays the day and time in your home city and in four other cities around the globe. Whether you’re travelling or at home, it’s Each Memo Pad item can Creating a memo easy to keep track of the best time to reach your business associates,...
  • Page 47 Selecting remote cities Calculator In addition to your Home City, you can display the day and time for four other cities anywhere around the globe. These other cities are called remote cities. Calculator includes a basic calculator, plus an advanced calculator with 1.
  • Page 48 • Statistics: Statistical functions such as sum, factorial and random Looking up contacts and other number generator. • Weight/Temp: Weight and temperature conversions for metric and information English values. • Length: Length conversions for metric and English values. • Area: Area conversions for metric, traditional and English values. Choose Sto to store a To access Name Lookup in •...

  • Page 49: Beaming Information

    Your Treo is equipped with an IR (infrared) port that lets you beam information to another Palm Powered device with an IR port. The IR port is located on the • Highlight any phone number, then press Center to dial.

  • Page 50: Managing Applications

    Beaming an application Not all applications can be beamed. A lock icon appears on the Beam screen next to applications that cannot be beamed. 1. Press Applications Launcher 2. Press Menu 3. From the App menu, choose Beam (/B). first month: For best results, the path 4.

  • Page 51: Installing Applications

    6. Perform a HotSync operation to install the application(s) on your Treo. These instructions tell you how to install basic .prc (Palm OS application) and .pdb (Palm OS database) files onto your Treo. Some Palm OS software uses an installer or wizard to guide you through the process. Consult the documentation that came with the software for details.

  • Page 52: Removing Applications

    Installing applications from a Macintosh computer 6. Choose the application that you want to remove. Applications deleted from 1. On your Macintosh, launch Palm Desktop. 7. Choose Delete to finish. your phone are kept on 2. From the HotSync menu, choose Install Handheld Files.

  • Page 53: Using Application Info

    Using Application Info Using expansion cards The Info screens display basic statistics about the applications on your Treo. The expansion slot on your Treo enables you to add Secure Digital (SD) 1. Press Applications Launcher cards and MultiMedia Cards (MMC) to extend the storage capacity of your SD cards are faster than 2.
  • Page 54 Phone. compatible with Palm OS next to the name. To switch version 5.2 or higher. Some 6. Highlight the application you want to copy.

  • Page 55: When You're Ready

    Renaming an expansion card If you change the contents of an expansion card, you may at some point want to rename the card to better match its contents. 1. Insert the expansion card into the expansion slot. The Applications Launcher automatically appears. 2.

  • Page 56: Phone Settings

    Phone settings Selecting ringtones and messaging alert tones You can set different tones and volumes for incoming phone calls, Calendar You can also adjust the You can also preview, send, alarms, and Mail, MMS, and Messaging alerts. ringer volume by pressing and delete sounds on your 1.

  • Page 57: System Sound Settings

    Assigning a caller ID picture and ringtone System Sound settings 1. Press Phone 2. Press Up to access your Favorites buttons. 3. Highlight the Favorites button you want to give a picture caller ID. You can immediately silence all sounds on your Treo, including phone 4.

  • Page 58: Display And Appearance

    Display and appearance Changing the screen font You can change the screen font in Calendar, Contacts, Memo Pad, Messaging, and To Do List. 1. Launch the application in which you want to change the font. Turning on the keyboard backlight 2.

  • Page 59: Applications Launcher Settings

    Applications Launcher settings Button settings Arranging applications by category Buttons Preferences You can assign an application to a category and then display a specific Buttons Preferences let you choose which applications are associated with The Applications Launcher You can also pick an category of applications in the Applications Launcher.

  • Page 60: Date And Time Settings

    Date and time settings Setting date and time formats Formats Preferences enable you to choose number conventions based on geographic regions. For example, in the United Kingdom, time often is expressed using a 24-hour clock. In the United States, time is expressed Setting the date and time using a 12-hour clock with an AM or PM suffix.

  • Page 61: General Preferences

    General Preferences Locking your phone and data General Preferences enable you to set the auto shutoff interval, the beam Your Treo includes several features that help you protect your phone receive feature, sounds, and screen colors for your Treo. from inadvertent use and keep your data private. The built-in security When you receive or make The Auto-off setting 1.
  • Page 62 Auto-Keyguard and touchscreen lockout Your SIM card locks again when you turn off Wireless Mode and then turn it back on. To permanently unlock your SIM card: Auto-Keyguard lets you automatically lock the keyboard after a period of 1. Press Menu inactivity.
  • Page 63 Setting Owner Preferences Private records You can use Owner Preferences to record information that you want to In most applications you can mark individual entries as private. All private associate with your Treo, such as your name, company name, and phone entries remain visible and accessible until you select the Security setting to number.

  • Page 64: If Something Happens: Help

    Palm Desktop for Windows observes the security password for your Treo. If help you forget your Treo password, you cannot view your data in Palm Desktop. You can change your password, but all records marked as Private will be deleted. You can restore these records at the next HotSync operation.

  • Page 65: Upgrading From Another Palm Powered Device

    (see page 117). incompatible applications • Internet connection: This Treo was designed to work on GPRS wireless because they are not compatible with the Palm OS 5.2 on your Treo. Do not are also transferred to your Treo.

  • Page 66: Trouble Installing Palm Desktop

    2. Quit any active applications, including virus scanners and Internet security applications. 3. Make sure you’re installing the version of Palm Desktop that came on the CD with your Treo. Other versions of Palm Desktop may not work with this Treo.

  • Page 67: Screen

    4. If that doesn’t work, perform a hard reset (see page 132). press the reset button on the back of your Treo. 3. When the Palm Powered logo appears, release the Wireless Mode The screen doesn’t respond accurately to taps or activates button 4.

  • Page 68: Network Connection

    Network connection I can’t tell if data services are available The following icons indicate data services: Wireless Mode is on and a GPRS network is within range. Signal strength is weak 1. If standing, move about 10 feet in any direction. Wireless Mode is on but you are not connected to any GPRS Become familiar with low 2.

  • Page 69: Synchronization (Hotsync)

    Before you attempt a HotSync operation, make sure you have installed device to the same user the Palm Desktop and HotSync Manager software from the CD that came 4. Choose the pick list in the upper-right corner, then select Network.
  • Page 70 Inc. When you install the If data is not appearing in Palm Desktop, make sure the correct user HotSync operation starts but stops without finishing Treo software from the CD, name is selected in the toolbar of Palm Desktop.

  • Page 71: Mail

    Mail • Some email preferences may not work with your Treo or your mobile network’s capabilities. To view these settings, press Menu , then from the View menu, choose Edit Accounts. Choose an account and press Right to choose Edit. Each setting is explained in detail in the I can’t receive email Tips for that tab.

  • Page 72: Web

    First, obtain this information from your mobile service provider • Does the Internet connection they provide support sending SMTP emails? • Is there an alternate SMTP authenticated server used for email? • Is SSL required for POP3 or SMTP email transactions? I can’t access a page If you are using a circuit-switched data (CSD) connection, contact your Internet service provider for this information, instead of your mobile service provider.

  • Page 73: Camera

    Third-party applications Camera Sometimes, third-party applications can cause conflicts on your Treo. The Camera application takes pictures at Small picture size (160x120 pixels) Third-party applications that modify wireless features may require extra and Large picture size (640x480 pixels, or .3 megapixel). Here are some tips troubleshooting.

  • Page 74: Errors

    Errors Making room on your Treo Your Treo is designed to minimize interruptions, when a system error occurs. If you store a large number of records, or install many third-party If Treo encounters a system error, it automatically resets itself and resumes applications, the internal memory on your Treo may fill up.

  • Page 75: Voice Quality

    Voice quality Is the other person hearing an echo? • Try decreasing the Treo’s volume to avoid coupling or feedback on the other person’s end. This applies to both speakerphone and the built-in handset speaker. • Position the Treo handset closer to your ear to prevent sound leaking back to the microphone.
  • Page 76 Palm OS: The operating system of your Treo phone. A for the PUK. regional availability of this service.
  • Page 77 FCC Statement This device complies with part 15 of the FCC Responsible party index installing 27, 29, 77, 100–102, Beaming rules. Operation is subject to the following two conditions: (1) This (North America) (Europe) 128, 130, 131, 132, 139, applications 98, 120, 148 Cable device may not cause harmful interference, and (2) this device must palmOne, Inc.
  • Page 78 outgoing 14, 15, 36–38, 71 Conflicting events 85 Contacts entries 47 Decimal point 23, 94, 119 emergency numbers 121 Forwarding Bookmarks view 54, 55 using phone keyboard 22–24 placing a second 42, 43 Connection currency symbols 23–24, 64, Default Extra Digits 42, 50 calls 31, 35, 45–46 call forwarding 35 using the computer keyboard...
  • Page 79 69, 149 Notes capital letters 23 Calendar view 82, 119 Memory preferences 72, 110–111 attaching to entries 47, 87–88 Palm Desktop software. See signal strength 35, 134 compatibility with third-party Call Log 38, 43 browser 59 purging 71 Lotus 140, 149 Desktop software speed dial.
  • Page 80 Serial port 9, 27–28, 137 opening 25–26, 64 entering. See Entering data Service Preferences 67–68 finding 22, 36, 50, 58, 77, Safety 31, 150 Uninstalling Desktop software ALS 35, 41, 148 purging messages 66 95–96, 125, 129 Saving 138, 139 customer 32 QuickText 64 fonts for 115...
  • Page 81 16-bit applications) Keyboard • Built-in QWERTY keyboard plus 5-way navigation control • Backlight for low lighting conditions Included software • Phone (including Palm OS Contacts, • Calendar (Palm OS Date Book+) Favorites, Dial Pad) • SMS • Camera • Mail •...

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