palmOne Treo 650 Using Instruction

palmOne Treo 650 Using Instruction

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CrowAce.book Page 1 Tuesday, November 9, 2004 10:02 AM
using your
Treo™ 650
smartphone
by palmOne
Includes setup information and instructions for most tasks

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Summary of Contents for palmOne Treo 650

  • Page 1 CrowAce.book Page 1 Tuesday, November 9, 2004 10:02 AM using your Treo™ 650 smartphone by palmOne Includes setup information and instructions for most tasks...
  • Page 2 Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. palmOne, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software.
  • Page 3: Table Of Contents

    CrowAce.book Page 1 Tuesday, November 9, 2004 10:02 AM Contents 37 first week: Welcome If you read nothing else... using phone, web, and messaging Phone overview read this now: Dialing calls getting started Receiving calls What you’ll need Using voicemail Treo smartphone overview Managing active calls Installing the battery...
  • Page 4: Contents

    CrowAce.book Page 2 Tuesday, November 9, 2004 10:02 AM Listening to music 163 if something happens: help World Clock ® Calculator Upgrading from another Palm Powered Looking up contacts and other information device Beaming information Trouble installing the desktop software? Resetting your Treo 133 first month: Replacing the battery...
  • Page 5: Welcome

    * Requires service contract with Cingular Wireless. ** Requires high-speed wireless data services from Cingular Wireless, such as GPRS or EDGE. This guide will help you set up your Treo 650 smartphone and quickly learn to use it. Welcome :: 3...
  • Page 6: If You Read Nothing Else

    650 smartphone by palmOne quickly, starting with Using Organizer Features just the basics. As you become more comfortable Your Treo 650 is not just a phone. It also includes a with your Treo 650 smartphone and want to learn ™...
  • Page 7: Read This Now

    CrowAce.book Page 5 Tuesday, November 9, 2004 10:02 AM read this now: getting started read this now: getting started :: 5...
  • Page 8: What You'll Need

    • An electrical outlet • The computer with which you will synchronize your personal information • The “palmOne Software Installation CD” included in the box * We recommend selecting either the GPRS or EDGE data service option. You cannot use email, web browsing, or photo messaging without data services of some type.
  • Page 9: Treo Smartphone Overview

    CrowAce.book Page 7 Tuesday, November 9, 2004 10:02 AM Treo smartphone overview You should have received all of the following components in the Treo 650 smartphone box: Warranty does not cover Hardware damage by Secure Digital • Treo handset (SD) cards that do not meet SD Memory Card •...
  • Page 10 CrowAce.book Page 8 Tuesday, November 9, 2004 10:02 AM Treo 650 handset features The following illustrations show the locations and names of the physical features of the Treo 650 smartphone. Refer to these illustrations while following the instructions in this guide. A. Ringer switch B.
  • Page 11 Be careful not to scratch or crush your Treo screen. Do not store it in a place where other items might damage it. Visit www.palmOne.com to find carrying cases that protect the screen and other useful accessories. A. Indicator light (phone and charge indicator) B.
  • Page 12 CrowAce.book Page 10 Tuesday, November 9, 2004 10:02 AM IMPORTANT: The Treo 650 speaker includes a large magnet, so be sure not to store your Treo near credit cards or other items that could be demagnetized. A. Camera lens B. Self-portrait mirror C.
  • Page 13: Installing The Battery

    4. Slide the battery door onto the back of the phone until it clicks into place. 5. When the Welcome screen appears, follow the onscreen instructions to set up your Treo 650. A. Battery Door Release button B. Battery contacts C.
  • Page 14: Charging The Battery

    CrowAce.book Page 12 Tuesday, November 9, 2004 10:02 AM Charging the battery Before using your Treo 650 smartphone, you need to charge the battery. It may not turn on at all when you first remove it from the box. We recommend four hours for a full charge, or until the indicator light is solid green.
  • Page 15 CrowAce.book Page 13 Tuesday, November 9, 2004 10:02 AM After you turn on your Treo smartphone, the onscreen battery icon displays power status: • Full battery icon : Battery is charged • Partial battery icon : Battery has some power and is not charging •...
  • Page 16: Inserting The Sim Card

    Your subscriber identity module (SIM) card contains account information such as your phone number and voicemail access number. To use the phone, email, or web features of your Treo 650 smartphone, you need to insert the SIM card. If a SIM card did not Cingular Wireless may come with your Treo 650, Cingular Wireless will give you one when you subscribe.
  • Page 17: Turning Treo On And Off

    Turning Treo on and off ® You can use the Palm OS features of your Treo 650 smartphone independently of the wireless features and applications. In other words, the screen and phone are designed to be turned off and on separately.
  • Page 18: Making Your First Call

    CrowAce.book Page 16 Tuesday, November 9, 2004 10:02 AM Making your first call We recommend that you charge your Treo 650 smartphone for a full four hours (or until the indicator light is solid green) before using it for the first time.
  • Page 19: Adjusting Call Volume

    CrowAce.book Page 17 Tuesday, November 9, 2004 10:02 AM Adjusting call volume While a call is in progress, press the Volume button on the side of your Treo to adjust call volume. If your phone number is not displayed, exit Phone Info, and make sure your SIM card is properly inserted in the SIM slot.
  • Page 20 CrowAce.book Page 18 Tuesday, November 9, 2004 10:02 AM...
  • Page 21: First Day

    CrowAce.book Page 19 Tuesday, November 9, 2004 10:02 AM first day: learning the basics first day: learning the basics :: 19...
  • Page 22: Moving Around The Treo Screen

    CrowAce.book Page 20 Tuesday, November 9, 2004 10:02 AM Moving around the Treo screen To move around the Treo™ 650 smartphone screen, you can use the 5-way navigator or you can tap items on the screen with the stylus. With use, you will find your own favorite way to scroll, highlight, and select menu items.
  • Page 23: Highlighting Items

    CrowAce.book Page 21 Tuesday, November 9, 2004 10:02 AM • Tap an onscreen scroll arrow. • When viewing a list screen, such as the Memo list: • Press Up or Down to scroll one screen at a time. Once you’ve opened an •...
  • Page 24: Accessing Command Buttons

    CrowAce.book Page 22 Tuesday, November 9, 2004 10:02 AM You can also use the stylus to highlight text on the screen. When text is highlighted, it appears in reverse type. • Drag the stylus across the text you want to highlight. •...
  • Page 25: Selecting Menu Items

    CrowAce.book Page 23 Tuesday, November 9, 2004 10:02 AM Selecting menu items Many applications have menus to provide access to additional features. These menus are usually hidden from view, but they appear when you press Menu . To get the most out of your Treo, it’s a good idea to familiarize yourself with the additional features available through the various application menus.
  • Page 26: Using The Keyboard

    CrowAce.book Page 24 Tuesday, November 9, 2004 10:02 AM Using the keyboard When using the keyboard, most people find it easiest to hold the Treo with two hands and use the tips of both thumbs to press the keys, as shown above. The keyboard backlight may not be visible in bright sunlight.
  • Page 27: Entering Lowercase And Uppercase Letters

    CrowAce.book Page 25 Tuesday, November 9, 2004 10:02 AM Entering lowercase and uppercase letters • To enter lowercase letters, press the desired keys. • To enter an uppercase letter, press Shift/Find or Right Shift , and then enter a letter. You don’t need to press and hold Shift while entering a letter. •...
  • Page 28 CrowAce.book Page 26 Tuesday, November 9, 2004 10:02 AM Symbols and accented characters Enter... Enter... Enter... then press Alt then press Alt then press Alt to select... to select... to select... á à ä â ã å æ ó ò ö ô œ õ ø °...
  • Page 29 CrowAce.book Page 27 Tuesday, November 9, 2004 10:02 AM Symbols and accented characters Enter... Enter... Enter... then press Alt then press Alt then press Alt to select... to select... to select... f or F ƒ x or X ‘ ’ < > ~ ` í...
  • Page 30: Opening Applications

    CrowAce.book Page 28 Tuesday, November 9, 2004 10:02 AM Opening applications There are three application buttons on the front of the Treo 650 smartphone. The fourth button turns your phone on and off, wakes up the screen, and controls the keyguard.
  • Page 31 CrowAce.book Page 29 Tuesday, November 9, 2004 10:02 AM Button Primary application Secondary application Phone/Send Web browser Calendar Memos Messaging VersaMail® Power/End (on/off) Keyguard Press Applications repeatedly to cycle through ® In Palm OS , you access all available applications through the Applications View: different categories of applications.
  • Page 32: Setting Up Your Computer

    Desktop software or Microsoft Outlook for Windows) and then efficiently transfer that info to your Treo 650 smartphone. At the same time, changes you make on your Treo are IMPORTANT: If you’re transferred to Palm Desktop or Microsoft Outlook. Even if you manage all your upgrading from another contacts on your Treo, synchronization is a great way to back up your info.
  • Page 33 CrowAce.book Page 31 Tuesday, November 9, 2004 10:02 AM Connecting your Treo to your computer 1. Plug the AC charger into a wall outlet. If necessary connect an adapter. 2. Plug the USB sync cable into an available USB port or a powered USB hub on your computer.
  • Page 34 1. Exit any applications that are currently running on your computer, including those running in the background. 2. Insert the palmOne Software Installation CD into the CD drive on your computer. If you are installing on a Mac, double-click the CD icon on the desktop, and then If you are installing on a double-click the palmOneSoftware.pkg icon.
  • Page 35: Synchronizing Contacts And Other Information

    Outlook. Other info, such as photos, is synchronized with Palm Desktop software. 1. Connect your Treo 650 smartphone to your computer, as described in “Connecting your Treo to your computer” on page 31. 2. Press the HotSync button on the sync cable.
  • Page 36 CrowAce.book Page 34 Tuesday, November 9, 2004 10:02 AM If you use Microsoft A. HotSync button Exchange ActiveSync ® your email and calendar information synchronize directly with your company's Exchange 3. Wait for your Treo to display a message indicating that the process is complete. server.
  • Page 37: Battery Life

    CrowAce.book Page 35 Tuesday, November 9, 2004 10:02 AM Battery life Battery life depends on individual usage. When used as a phone, your Treo battery provides up to 6 hours of talk time or up to 300 hours of standby time. IMPORTANT: You must Maximizing battery life charge your Treo fully...
  • Page 38: Where To Learn More

    (look in the computers section), or visit www.palmOne.com. • Online forums: Consult online Treo user discussion groups to swap information and learn about topics you may find nowhere else. Visit www.palmOne.com for details. • Customer service from Cingular Wireless: For questions about your mobile account or features available on the network, contact Cingular Wireless for the latest information and help.
  • Page 39: First Week

    CrowAce.book Page 37 Tuesday, November 9, 2004 10:02 AM first week: using phone, web, and messaging first week: using phone, web, and messaging :: 37...
  • Page 40: Phone Overview

    CrowAce.book Page 38 Tuesday, November 9, 2004 10:02 AM Phone overview The Phone application lets you make and receive calls and store favorites for contacting people and opening applications. Be sure you know how to turn on your phone before reading this section (see “Turning your phone on and off” on page 15). Accessing the Phone application •...
  • Page 41 CrowAce.book Page 39 Tuesday, November 9, 2004 10:02 AM You can monitor the status of several items using icons at the top of the Phone screen: Network name Displays Cingular Wireless when your phone is on and you are in a coverage area.
  • Page 42 CrowAce.book Page 40 Tuesday, November 9, 2004 10:02 AM Displays the battery charge status. When the battery drains to 20% of its capacity, the icon changes from blue to red. At 10% of its capacity, you begin to receive warning messages, and at 5% of its capacity, the phone beeps and the icon changes from red to clear.
  • Page 43: Dialing Calls

    CrowAce.book Page 41 Tuesday, November 9, 2004 10:02 AM Dialing calls Your Treo offers several options for making phone calls. As you get familiar with your Treo, you’ll discover which method you prefer. If you changed the Dialing using the onscreen Dial Pad wallpaper in the Main View of the Phone application 1.
  • Page 44 CrowAce.book Page 42 Tuesday, November 9, 2004 10:02 AM 1. Press Phone/Send 2. Select the Contacts favorite button. 3. Using the keyboard, begin entering one of the following for the contact you want to call: • First initial and last name •...
  • Page 45 CrowAce.book Page 43 Tuesday, November 9, 2004 10:02 AM Redialing a recently called number • To dial the last number: From the Main View in the Phone application, press and hold Phone/Send to dial the last number you called. • To select from your most recently dialed numbers: From the Main View in the Phone application, press Phone/Send , select the number you want to call, and then press Phone/Send...
  • Page 46: Receiving Calls

    CrowAce.book Page 44 Tuesday, November 9, 2004 10:02 AM Receiving calls To receive calls, your phone must be on. This is different from having just the screen turned on (see “Turning your phone on and off” on page 15). See a photo of the person To answer a call, do one of the following: calling you! Learn how to assign a caller ID photo on...
  • Page 47: Using Voicemail

    CrowAce.book Page 45 Tuesday, November 9, 2004 10:02 AM Using voicemail Setting up voicemail 1. Make sure your phone is turned on (see “Turning your phone on and off” on page 15). If a Voicemail icon appears in the title bar at the top of 2.
  • Page 48: Managing Active Calls

    CrowAce.book Page 46 Tuesday, November 9, 2004 10:02 AM Managing active calls When you make or receive a call, the Active Call View appears. Use the 5-way navigator to access the onscreen buttons in this view. Press Phone/Send repeatedly to toggle between the Active call screen and the Main View of the Phone application.
  • Page 49: Ending A Call

    CrowAce.book Page 47 Tuesday, November 9, 2004 10:02 AM Switches from a headset with Bluetooth wireless technology to the built-in earpiece. This button replaces the Spkr-phone button when a headset with Bluetooth wireless technology is attached. Places the current call on hold. When a call lasts longer Lets you place another call while the first call is on hold.
  • Page 50: Returning To An Active Call From Another Application

    CrowAce.book Page 48 Tuesday, November 9, 2004 10:02 AM Returning to an active call from another application You can use many other applications on your Treo while holding a phone conversation, including the organizer and SMS features. You cannot browse the web or send and receive email while on an active call.
  • Page 51: More Ways To Manage Calls

    CrowAce.book Page 49 Tuesday, November 9, 2004 10:02 AM More ways to manage calls Treo offers many advanced telephone features, including call waiting, conference calling, and call forwarding. You can use most of the Making a second call other application on your Treo while holding a phone You can make a second call while your first call is conversation, including text...
  • Page 52: Making A Conference Call

    CrowAce.book Page 50 Tuesday, November 9, 2004 10:02 AM Making a conference call You can join a total of five other calls in a conference session, provided that your network and service plan include 6-way conferencing. Please contact Cingular Wireless for more information. Additional charges may apply and minutes in your mobile account may be deducted for each active call you place.
  • Page 53 CrowAce.book Page 51 Tuesday, November 9, 2004 10:02 AM • If the forwarding number does not appear in the pick list, select Edit Numbers, and then select New. Enter a forwarding number, including the area code or country code if it is different from your mobile phone number. Select OK. 5.
  • Page 54: Barring Calls

    CrowAce.book Page 52 Tuesday, November 9, 2004 10:02 AM Barring calls Call Barring lets you prevent unauthorized calls on your Treo. This feature may not be available on all mobile networks. You must enter your Call Barring password every time you change your Call Barring preferences.
  • Page 55: Defining Favorite Buttons

    CrowAce.book Page 53 Tuesday, November 9, 2004 10:02 AM Defining favorite buttons Treo provides approximately 70 programmable favorite buttons for quick access to the following common tasks: • Dialing a phone number (speed dial) To see the next Favorites • Accessing your Call Log. page, press Right •...
  • Page 56 CrowAce.book Page 54 Tuesday, November 9, 2004 10:02 AM Creating a speed dial favorite button 1. Press Phone/Send 2. Use the 5-way navigator to access Favorites 3. Select a blank button. 4. Select the Types pick list and select Speed Dial. 5.
  • Page 57 CrowAce.book Page 55 Tuesday, November 9, 2004 10:02 AM Creating other types of favorite buttons 1. Press Phone/Send 2. Use the 5-way to access Favorites. 3. Select a blank button. 4. Select the Types pick list and select Call Log, Dial Pad, Application, Message, Email, or Web Link.
  • Page 58: Using A Phone Headset

    CrowAce.book Page 56 Tuesday, November 9, 2004 10:02 AM Using a phone headset You can connect a phone headset for hands-free operation. If you need to use your phone while driving and this is permitted in your area, we recommend using a phone headset (sold separately).
  • Page 59 Treo. In addition to the headset Your Treo 650 is also compatible with headsets enabled with Bluetooth 1.1 that came with your Treo, you can use other third- wireless technology.
  • Page 60: Connecting To Devices With Bluetooth

    CrowAce.book Page 58 Tuesday, November 9, 2004 10:02 AM Connecting to devices with Bluetooth wireless technology With your phone’s built-in Bluetooth wireless technology, you can connect to a If you’re using a hands-free number of devices with Bluetooth wireless technology such as a headset, printer, or device with Bluetooth GPS receiver, as well as to other phones and handhelds with Bluetooth wireless wireless technology and it...
  • Page 61 CrowAce.book Page 59 Tuesday, November 9, 2004 10:02 AM 5. Select the Dialup Networking pick list and select one of the following: • On: Lets you use your Treo as a wireless modem for your laptop, so that you can connect your computer to the Internet and use email applications. •...
  • Page 62 CrowAce.book Page 60 Tuesday, November 9, 2004 10:02 AM Creating trusted pairs After you set up a connection with your computer or other accessory devices with Bluetooth wireless technology, you may want to set up other trusted devices, such as a friend’s handheld.
  • Page 63 CrowAce.book Page 61 Tuesday, November 9, 2004 10:02 AM Sending an application over a Bluetooth wireless connection 1. Go to Applications 2. Open the menus 3. Select Send on the App menu. 4. Select the Send From pick list and select whether the application you want to send You can set your Treo to is located on your Treo or on an expansion card.
  • Page 64: Sending And Receiving Email

    Transferring settings from an existing account (Windows only) 1. Select the option to set up your email software when prompted on the final screen of the software CD installation. Or select Start > Programs > palmOne > VersaMail Setup. 2. Select your username from the first drop-down list, and then select the option to create a new VersaMail email account.
  • Page 65 Mail Service list, select Other and see the VersaMail User Guide on the CD for account setup instructions. 1. Select the option to set up your email software when prompted on the final screen of software CD installation. Or select Start > Programs > palmOne > VersaMail Setup. Sending and receiving email :: 63...
  • Page 66 CrowAce.book Page 64 Tuesday, November 9, 2004 10:02 AM 2. Select your username from the first drop-down list, and then select the option to create a new VersaMail email account. Click Next. 3. Select the option to synchronize with a mail service from this list, and then select your mail service from the list.
  • Page 67: Creating And Sending Messages

    CrowAce.book Page 65 Tuesday, November 9, 2004 10:02 AM 7. Enter the username you use to access your email. 8. Select the Password box, enter your email account password, and then select OK. 9. Select Next. 10.If you chose an email provider from the Mail Services pick list on the Account Setup screen, the mail server screen is already filled in.
  • Page 68 CrowAce.book Page 66 Tuesday, November 9, 2004 10:02 AM Attaching photos and videos 1. Create the message to which you want to attach the photo or video. 2. On the New Message screen, tap the red paper clip icon in the upper-right corner. 3.
  • Page 69: Receiving And Viewing Messages

    CrowAce.book Page 67 Tuesday, November 9, 2004 10:02 AM Attaching other types of files 1. Create the message to which you want to attach the item. 2. On the New Message screen, tap the red paper clip icon in the upper-right corner. 3.
  • Page 70 CrowAce.book Page 68 Tuesday, November 9, 2004 10:02 AM Replying to or forwarding messages When you respond to messages, you can select whether to include the original text (see “Customizing your email settings” on page 70). 1. From the Inbox or another folder, open the message to which you want to respond. 2.
  • Page 71: Managing Your Messages

    CrowAce.book Page 69 Tuesday, November 9, 2004 10:02 AM Managing your messages The status icons that appear near the messages in your Inbox indicate the following: You have not read the message. You have read the message. The message includes an attachment. To empty (or purge) the This message is high priority.
  • Page 72: Switching Accounts

    CrowAce.book Page 70 Tuesday, November 9, 2004 10:02 AM Deleting messages by date You can quickly delete a group of messages by selecting a range of dates. 1. Open the menus 2. Select Delete Old on the Message menu. 3. Select the folder and a date range for the messages you want to delete. 4.
  • Page 73 CrowAce.book Page 71 Tuesday, November 9, 2004 10:02 AM Scheduling Auto Sync You can set up VersaMail to automatically download new email messages to your phone with the Auto Sync feature. 1. Open the menus 2. Select Options, and then select Preferences. 3.
  • Page 74 CrowAce.book Page 72 Tuesday, November 9, 2004 10:02 AM Setting preferences for getting messages 1. From any mailbox screen, open the menus 2. Select Options, and then select Preferences. 3. Select Delivery Options. 4. Set any of the following preferences. •...
  • Page 75: Working With Microsoft Exchange Activesync

    CrowAce.book Page 73 Tuesday, November 9, 2004 10:02 AM Attaching a signature to a message You can attach a personal signature, with info like your company's address and fax and telephone numbers, to the bottom of all messages you send. 1.
  • Page 76 CrowAce.book Page 74 Tuesday, November 9, 2004 10:02 AM Working with the Xpress Mail mail service You can install the optional Xpress Mail mail service to send and receive email. Your phone contains a preinstalled setup program for this service. To use this Xpress Mail, you must have the appropriate data plan.
  • Page 77: Xpress Mail Personal Edition

    CrowAce.book Page 75 Tuesday, November 9, 2004 10:02 AM Xpress Mail Network Edition Xpress Mail Network Edition is a zero-footprint, hosted corporate email solution for the Treo. In a hosted email solution, the wireless email server resides behind Cingular's firewall instead of behind the customer's firewall and network. By eliminating the need to purchase costly software licenses and servers, Network Edition is a much faster way for companies to wirelessly enable their uses to access email and corporate applications.
  • Page 78 CrowAce.book Page 76 Tuesday, November 9, 2004 10:02 AM Xpress Mail buttons and navigation Navigation through Xpress Mail is simple and is similar to using your computer or web-based email application. Use the following icons to perform the following tasks: View your calendar.
  • Page 79: Messaging

    CrowAce.book Page 77 Tuesday, November 9, 2004 10:02 AM Messaging You can exchange brief text and multimedia messages with other mobile phones that support these forms of messaging (also known as SMS and MMS) and with email addresses. Before you use your Treo to send or receive messages, consult Cingular To address a message Wireless for pricing and availability of text and multimedia messaging services.
  • Page 80: Creating And Sending A Multimedia Message

    CrowAce.book Page 78 Tuesday, November 9, 2004 10:02 AM • If the recipient is in your Contacts list, select Lookup in Contacts, and then enter the first few letters of the recipient’s first or last name. Highlight the recipient’s phone number or email address, and then select Add. •...
  • Page 81 CrowAce.book Page 79 Tuesday, November 9, 2004 10:02 AM 1. Make sure your phone is turned on (see “Turning your phone on and off” on page 15). 2. Press Messaging 3. Select New. 4. Select Add. 5. Select the To pick list to address the message: •...
  • Page 82 CrowAce.book Page 80 Tuesday, November 9, 2004 10:02 AM • Add Movie: Lets you insert one or more movies. You can capture a movie with the built-in camera or insert an existing video clip. If you insert a movie, you cannot add photos or sounds to the same page.
  • Page 83: Using Links In Messages

    CrowAce.book Page 81 Tuesday, November 9, 2004 10:02 AM Using links in messages When you receive a text message that contains a telephone number, email address, or URL, you can dial the number, send an email message, or go to the web page immediately.
  • Page 84 CrowAce.book Page 82 Tuesday, November 9, 2004 10:02 AM Managing your messages The status icons that appear next to each message in the Inbox and Outbox folders indicate the following: • A text message. Urgent messages appear with a red exclamation point (!). •...
  • Page 85: Chatting With Messaging

    CrowAce.book Page 83 Tuesday, November 9, 2004 10:02 AM Chatting with Messaging When you exchange more than one message with a single contact, your messages are grouped into a chat session. The upper part of the Chat View displays all messages you’ve exchanged with this contact, and the lower part provides a text entry area.
  • Page 86 CrowAce.book Page 84 Tuesday, November 9, 2004 10:02 AM • Privacy Mode (hide text): Indicate if you want the body text to appear in the alert when you receive a new message. • Validity period: Set how long you want Cingular Wireless to attempt to deliver your outgoing messages.
  • Page 87 CrowAce.book Page 85 Tuesday, November 9, 2004 10:02 AM Selecting alert tones 1. Open the menus 2. Select Options, and then select Alerts. 3. Select the Alert Volume pick list and select a volume level. 4. Select the first Vibrate pick list and indicate if you want your phone to vibrate during an incoming alert, when Sound Mode is on.
  • Page 88: Browsing The Web

    CrowAce.book Page 86 Tuesday, November 9, 2004 10:02 AM Browsing the web The Web browser on your Treo provides quick and easy access to web pages. You can view most sites you use on your computer, including those with security and advanced features, such as JavaScript and frames.
  • Page 89: Creating A Bookmark

    CrowAce.book Page 87 Tuesday, November 9, 2004 10:02 AM • To go to any web page on the Internet, enter the address in the Address Bar, or select • If you browse to a secure web page, a Lock appears in the Address bar. •...
  • Page 90 CrowAce.book Page 88 Tuesday, November 9, 2004 10:02 AM 1. Go to the page you want to save. 2. Open the menus 3. Select Save Page from the Page menu. 4. Select OK, and then select OK again. Viewing bookmarks or saved pages Bookmarks and saved pages both appear in Bookmark Need to send Email from a View.
  • Page 91: Downloading Files From A Web Page

    CrowAce.book Page 89 Tuesday, November 9, 2004 10:02 AM 1. From the Bookmarks View, open the menus 2. Select Edit Bookmarks on the Bookmarks menu. 3. Enter a new title for this page. 4. Use the stylus to drag and drop bookmarks into different slots on the current page.
  • Page 92: Using The History List

    CrowAce.book Page 90 Tuesday, November 9, 2004 10:02 AM Copying text from a web page You can copy text from a web page and paste it in other applications. 1. Use the stylus to highlight the text you want to copy. 2.
  • Page 93: Customizing Your Web Browser Settings

    CrowAce.book Page 91 Tuesday, November 9, 2004 10:02 AM Customizing your Web browser settings 1. Open the menus 2. Select Options, and then select Preferences. 3. Select Page and set any of the following preferences: • Start With: Determines which view displays every time you open the Web browser.
  • Page 94 CrowAce.book Page 92 Tuesday, November 9, 2004 10:02 AM 5. Select Advanced and set any of the following preferences: • Set memory limit for storing pages: Sets the amount of memory used for your cache. Pages are cached so they load faster the next time you view them.
  • Page 95: Taking Photos And Videos

    CrowAce.book Page 93 Tuesday, November 9, 2004 10:02 AM Taking photos and videos Your phone comes with an easy-to-use built-in camera that allows you to instantly take and view pictures and videos and send them to your friends and family. To add a personal touch to your phone, use your pictures as wallpaper on the Main Phone view Photos are 16-bit color at a and as caller ID images.
  • Page 96: Recording A Video

    CrowAce.book Page 94 Tuesday, November 9, 2004 10:02 AM Recording a video You can store videos on your phone or on an expansion card. 1. Go to Applications and select Camera 2. Select Video 3. Select the Album pick list and select the album where you want to save the video. To create a new album or change where the video is stored, select Manage Albums The video recording screen from the list.
  • Page 97: Viewing A Photo

    CrowAce.book Page 95 Tuesday, November 9, 2004 10:02 AM Viewing a photo 1. Select Gallery 2. Select the photo you want to view. 3. Press Up and Down to zoom in and out. 4. If the photo has a voice caption, select Audio to hear it.
  • Page 98 CrowAce.book Page 96 Tuesday, November 9, 2004 10:02 AM Sending a photo or video You can send a photo or video to other photo-enabled mobile phones or to an email address. 1. From the Gallery , select the photo or video you want to send. 2.
  • Page 99: Organizing Photos And Videos

    CrowAce.book Page 97 Tuesday, November 9, 2004 10:02 AM Organizing photos and videos 1. From the Gallery , select the album you want to organize. 2. Select Organize 3. Select a photo or video to add it to or to remove it from the album. 4.
  • Page 100: Customizing Your Camera Settings

    CrowAce.book Page 98 Tuesday, November 9, 2004 10:02 AM Customizing your Camera settings 1. From any Camera view, open the menus 2. Select Options, and then select Preferences. 3. Set any of the following preferences: • Effects: Sets the color palette for the current photo or video. You cannot change an item’s palette after you take the photo or video.
  • Page 101 <User name>\My Documents\My Videos\palmOne Videos\<User Folder> Use QuickTime 6.5 for Windows to play videos on your computer. • Mac: There is no palmOne Media desktop application for Mac computers. • To find your photos, open Home/Pictures/palmOne Photos/ <Palm User Name>, and then double-click the photo you want view.
  • Page 102 CrowAce.book Page 100 Tuesday, November 9, 2004 10:02 AM...
  • Page 103: First Two Weeks

    CrowAce.book Page 101 Tuesday, November 9, 2004 10:02 AM first two weeks: using organizer features first two weeks: using organizer features :: 101...
  • Page 104: Managing Contacts

    CrowAce.book Page 102 Tuesday, November 9, 2004 10:02 AM Managing contacts ® If you are familiar with previous Palm Powered devices, you may recognize the Contacts application as similar to the Address Book on previous devices. If you have several Adding a contact contacts to enter, it’s more efficient to use...
  • Page 105: Viewing Or Changing Contact Information

    CrowAce.book Page 103 Tuesday, November 9, 2004 10:02 AM Viewing or changing contact information 1. In the Contacts list, begin entering one of the following for the contact you want to view or edit: • First initial and last name •...
  • Page 106 CrowAce.book Page 104 Tuesday, November 9, 2004 10:02 AM Viewing your SIM Phonebook By default, you can view your SIM Phonebook right in the Contacts application. 1. In the Contacts list, open the menus 2. Select Options, and then select Preferences. 3.
  • Page 107: Calendar

    CrowAce.book Page 105 Tuesday, November 9, 2004 10:02 AM Calendar Displaying your calendar • Press the Calendar button repeatedly to cycle through the various views: If you have several • Agenda View: Shows your daily schedule and any items on your Tasks list appointments to enter, it’s that are overdue or due today.
  • Page 108 Options menu, your Treo 650 (or a subsequent update) on all the computers you sync your phone select Preferences, and check the New events use with.
  • Page 109: Creating An Untimed Event

    CrowAce.book Page 107 Tuesday, November 9, 2004 10:02 AM 4. Select OK. A. Type of time units B. Number of time units The silent alarm for untimed events is defined by minutes, days, or hours before midnight of the date Creating an untimed event of the event.
  • Page 110: Editing Or Deleting An Event

    CrowAce.book Page 108 Tuesday, November 9, 2004 10:02 AM 6. Select the color you want to give this category. 7. Select OK, and then select OK two more times. Now that the category is set up, you can assign a specific event to this category. See the next section for details.
  • Page 111: Customizing Display Options For Your Calendar

    CrowAce.book Page 109 Tuesday, November 9, 2004 10:02 AM 6. Select OK. You can customize your phone to display the most current Calendar event on the Main View in the Phone A. This icon indicates a repeating event. application. Press Phone/ Send, open the Options Customizing display options for your calendar menu, and then select...
  • Page 112 CrowAce.book Page 110 Tuesday, November 9, 2004 10:02 AM 5. Select the Day box and set any of the following Day View options: • Show Category List: The Category pick list displays in Day View. • Start Time and End Time: The beginning and end of the day shown on the Calendar screens.
  • Page 113: Selecting Alarm Tones

    CrowAce.book Page 111 Tuesday, November 9, 2004 10:02 AM Selecting alarm tones 1. Open the menus 2. Select Options, and then select Sound Preferences. 3. Select the Volume box. 4. Select each pick list and select an Alert Volume and Vibrate setting. 5.
  • Page 114: Tasks

    CrowAce.book Page 112 Tuesday, November 9, 2004 10:02 AM Tasks You can use Tasks as a reminder of tasks you need to complete and to keep a record of complete tasks. You can set Tasks to record Adding a task the date that you completed the task, and 1.
  • Page 115 CrowAce.book Page 113 Tuesday, November 9, 2004 10:02 AM Setting task priority, due date, and other details The Details dialog box enables you to assign a priority level, due date, category, privacy flag, and note for each task. 1. Select the task to which you want to assign details. 2.
  • Page 116: Organizing Your Tasks

    CrowAce.book Page 114 Tuesday, November 9, 2004 10:02 AM Checking off a task 1. Select the task you want to check off. 2. Press Center to check off the task. Organizing your tasks In the Tasks list, select one of these options: •...
  • Page 117 CrowAce.book Page 115 Tuesday, November 9, 2004 10:02 AM Customizing Tasks The Tasks Preferences screen enables you to control the appearance of the Tasks list screen. 1. In the Tasks list screen, select Show. 2. Set any of the following preferences: •...
  • Page 118: Memos

    CrowAce.book Page 116 Tuesday, November 9, 2004 10:02 AM Memos Memos are a great way to store notes on your Treo 650 smartphone. Creating a memo Each memo can include 4,096 characters of text. 1. Go to Applications and select Memos 2.
  • Page 119: Listening To Music

    If you want to download songs from the Real Music Store (additional fees may apply), you need to download and install a special version of RealPlayer for palmOne that is compatible with Real Music Store files. To download this special version, visit www.real.com.
  • Page 120 3. Do one of the following: • Windows: Drag and drop the file(s) or folder onto the palmOne Quick Install icon on the Windows desktop. • Mac: Drag and drop the MP3 files onto the Send To Device droplet in the Palm folder.
  • Page 121 6. Connect your phone and your computer to the USB sync cable. 7. In RealPlayer on your computer, click Burn/Transfer. 8. If necessary, select palmOne Handheld from the Current Burn/Transfer Device drop-down list. 9. Drag the song files you want from the My Library window on the left into the palmOne device window on the right.
  • Page 122 CrowAce.book Page 120 Tuesday, November 9, 2004 10:02 AM You can customize your Treo so that pressing and holding the Side button on the side of your Treo opens 10. Be sure your phone is on and that RealPlayer is open. If it is, a green Connected RealPlayer.
  • Page 123: Creating A Playlist

    CrowAce.book Page 121 Tuesday, November 9, 2004 10:02 AM A. Progress indicator B. Continuous play To play songs from a C. Random play playlist, select Playlists, select the playlist you want RealPlayer continues playing until it reaches the end of your list or until you select to play, and then select the Stop.
  • Page 124: Editing A Playlist

    CrowAce.book Page 122 Tuesday, November 9, 2004 10:02 AM Editing a playlist 1. Select Playlists. 2. Select the playlist you want to edit. 3. Select Edit. 4. Do any of the following: • To delete a song from the playlist, select the song, and then select Remove. •...
  • Page 125: World Clock

    CrowAce.book Page 123 Tuesday, November 9, 2004 10:02 AM World Clock World Clock displays the day and time in your home city and in two other cities around the globe. Whether you’re travelling or at home, it’s easy to keep track of the best time to reach your business associates, friends, and family in far away places.
  • Page 126: Selecting Remote Cities

    CrowAce.book Page 124 Tuesday, November 9, 2004 10:02 AM Selecting remote cities In addition to your home city, you can display the day and time for two other cities anywhere around the globe. These other cities are called remote cities. •...
  • Page 127: Calculator

    CrowAce.book Page 125 Tuesday, November 9, 2004 10:02 AM Calculator Calculator includes a basic calculator, plus an advanced calculator with scientific, financial, and conversion functions. You can tap the screen or Switching between Basic and Advanced Calculator Modes use the keyboard to input numbers.
  • Page 128 CrowAce.book Page 126 Tuesday, November 9, 2004 10:02 AM • Logic: Hexadecimal characters in keypad, plus logic functions such as and, not, or and xor. In place of Float/Degrees (see below), this view includes options for class (bin, oct, SDec, UDec, hex) and bits (8, 16, 32). •...
  • Page 129: Looking Up Contacts And Other Information

    CrowAce.book Page 127 Tuesday, November 9, 2004 10:02 AM Looking up contacts and other information With the built-in search features on your Treo, you can find information quickly: If entering the first few • Lookup: Enables you to dial your contacts by name. It locates people’s phone letters doesn’t start a numbers when you’re in the Phone or Messaging applications.
  • Page 130: Using Find

    CrowAce.book Page 128 Tuesday, November 9, 2004 10:02 AM For example, entering SM would display Smilla Anderson, John Smith, and Sally Martin. Entering JSM finds only John Smith. 4. Do one of the following: • Highlight the contact name, and then press Center to view the contents of the record.
  • Page 131: Beaming Information

    CrowAce.book Page 129 Tuesday, November 9, 2004 10:02 AM Beaming information Your Treo is equipped with an IR (infrared) port that lets you beam information to another Palm Powered device with an IR port. The IR port is located on the top of your Treo, between the antenna and the ringer switch, behind the small dark shield.
  • Page 132: Beaming An Application

    CrowAce.book Page 130 Tuesday, November 9, 2004 10:02 AM For best results, the path between the two devices must be clear of obstacles, and both devices kept stationary. If you have difficulty beaming, shorten the distance and avoid bright sunlight. If you do not select a category upon receiving a beamed item, the item...
  • Page 133: Receiving Beamed Information

    CrowAce.book Page 131 Tuesday, November 9, 2004 10:02 AM 7. When the Beam Status dialog box appears, point the IR port on your Treo directly at the IR port of the receiving device. 8. Wait for the Beam Status dialog box to indicate that the transfer is complete before you continue using your Treo.
  • Page 134 CrowAce.book Page 132 Tuesday, November 9, 2004 10:02 AM...
  • Page 135: First Month

    CrowAce.book Page 133 Tuesday, November 9, 2004 10:02 AM first month: managing applications first month: managing applications :: 133...
  • Page 136: Installing Applications

    CD as well as other third-party Palm OS applications, such as business software, On a Windows computer, games, and more. To learn more, go to www.palmOne.com/software. you can also access When you download an application to your computer, it is probably in a palmOne™...
  • Page 137: Installing Applications From A Windows Computer

    CrowAce.book Page 135 Tuesday, November 9, 2004 10:02 AM Installing applications from a Windows computer 1. Drag and drop the file(s) onto the palmOne™ Quick Install icon on the Windows desktop. 2. Select your username from the list, and then click OK.
  • Page 138: Removing Applications

    Locate your Backup folder on your computer (Windows: C:\Program Files\palmOne\username; Mac: Mac HD\Applications\palmOne\Users\username). If you find a .prc or .pdb file for the application you just removed, delete the file from the Backup folder.
  • Page 139: Viewing Application Info

    CrowAce.book Page 137 Tuesday, November 9, 2004 10:02 AM Viewing application info The Info screens display basic statistics about the applications on your Treo. 1. Go to Applications 2. Open the menus 3. Select Info on the App menu. 4. At the bottom of the screen, select the type of information you want to view: •...
  • Page 140: Using Expansion Cards

    Memory Card opening. Specifications may damage Treo 650. SD cards that do Inserting and removing expansion cards meet SD Memory Card Specifications are marked 1. Press down and release the dummy card.
  • Page 141 CrowAce.book Page 139 Tuesday, November 9, 2004 10:02 AM When you insert an expansion card, the card name appears as a category with a Card icon next to the name. To switch 3. Hold your Treo with the screen facing you and the card with the label facing you. between the applications The notch on the card should be in the lower-left corner next to the antenna.
  • Page 142: Copying Applications To An Expansion Card

    CrowAce.book Page 140 Tuesday, November 9, 2004 10:02 AM Opening applications on an expansion card After you insert an expansion card in the expansion card slot, you can open any of the applications stored on the expansion card. 1. Insert the expansion card into the expansion card slot.
  • Page 143: Viewing Expansion Card Information

    CrowAce.book Page 141 Tuesday, November 9, 2004 10:02 AM Viewing expansion card information The Card Info application displays general information about the expansion card that is currently in the expansion card slot. • Go to Applications and select Card Info Renaming an expansion card Before copying information If you change the contents of an expansion card, you may at some point want to...
  • Page 144 CrowAce.book Page 142 Tuesday, November 9, 2004 10:02 AM...
  • Page 145: When You're Ready

    CrowAce.book Page 143 Tuesday, November 9, 2004 10:02 AM when you’re ready: customizing your Treo when you’re ready: customizing your Treo :: 143...
  • Page 146: Phone Settings

    CrowAce.book Page 144 Tuesday, November 9, 2004 10:02 AM Phone settings Selecting ringtones You can set different tones for different types of incoming phone calls and alerts. You can also record, 1. Press the Phone/Send button. preview, delete, and send, 2.
  • Page 147: Adjusting Ringer Volume

    CrowAce.book Page 145 Tuesday, November 9, 2004 10:02 AM Selecting Alert Volume and Vibrate settings 1. Press the Phone/Send button. 2. Open the menus 3. Select Options, and then select Sound Preferences. 4. Select the Alert Volume pick list and select a volume level. 5.
  • Page 148 CrowAce.book Page 146 Tuesday, November 9, 2004 10:02 AM Assigning a caller ID photo 1. Press Phone/Send 2. Select the Contacts favorites button. 3. Open the contact you want to give a photo caller ID. 4. Select the Picture box. 5.
  • Page 149 CrowAce.book Page 147 Tuesday, November 9, 2004 10:02 AM Assigning a caller ID ringtone 1. Press Phone/Send 2. Select the favorite you want to give a ringtone. 3. Open the menus 4. Select Edit Favorites on the Record menu. 5. Select the Ringtone pick list and select a tone for this contact entry. If you prefer to use the 6.
  • Page 150: System Sound Settings

    CrowAce.book Page 148 Tuesday, November 9, 2004 10:02 AM System sound settings You can immediately silence all sounds on your Treo, including phone ringtones, Calendar alerts, and system sounds. This does not mute the speaker on your Treo during a phone call. If the ringer switch is set to no sound, the ringer setting Setting the ringer switch...
  • Page 151: Display And Appearance

    CrowAce.book Page 149 Tuesday, November 9, 2004 10:02 AM Display and appearance Adjusting the brightness Depending on the lighting conditions in which you’re using your Treo, you may need to adjust the brightness of the screen. To automatically set the brightness to the preset low 1.
  • Page 152: Aligning The Screen

    CrowAce.book Page 150 Tuesday, November 9, 2004 10:02 AM Aligning the screen Occasionally, your Treo screen may need to be readjusted. If this occurs, you may see the wrong feature being activated when you tap the screen. To fix the problem, you can align the screen any time.
  • Page 153: Applications Settings

    CrowAce.book Page 151 Tuesday, November 9, 2004 10:02 AM Applications settings Arranging applications by category You can assign an application to a category and then display a specific category of applications in the Applications View. The Applications View 1. Go to Applications displays each application as an icon, or you can view 2.
  • Page 154: Button Settings

    CrowAce.book Page 152 Tuesday, November 9, 2004 10:02 AM Button settings Setting Buttons Preferences Buttons Preferences lets you select which applications are associated with the buttons on your Treo. You can also pick an application to open with the 1. Go to Applications and select Prefs ®...
  • Page 155: Date And Time Settings

    CrowAce.book Page 153 Tuesday, November 9, 2004 10:02 AM Date and time settings Setting the date and time Date & Time Preferences enables you to set the time, date, time zone, and Daylight Savings Time setting for your Treo. You can check the Enable Local Network box to 1.
  • Page 156: Setting Date And Time Formats

    CrowAce.book Page 154 Tuesday, November 9, 2004 10:02 AM Setting date and time formats Formats Preferences enables you to select number conventions based on geographic regions. For example, in the United Kingdom, time often is expressed using a 24-hour clock. In the United States, time is expressed using a 12-hour clock with an AM or PM suffix.
  • Page 157: Power Preferences

    CrowAce.book Page 155 Tuesday, November 9, 2004 10:02 AM Power Preferences 1. Go to Applications and select Prefs 2. Select Power. 3. Set any of the following preferences: • Auto-off After: The time that elapses before your screen turns off automatically. •...
  • Page 158: Locking Your Phone And Info

    CrowAce.book Page 156 Tuesday, November 9, 2004 10:02 AM Locking your phone and info Your Treo includes several features that help you protect your phone from inadvertent use and keep your information private. The built-in security software enables you to use your Treo for emergency calls even if the handset is locked.
  • Page 159: Using Phone Lock

    CrowAce.book Page 157 Tuesday, November 9, 2004 10:02 AM Using Auto-Keyguard and touchscreen lockout Auto-Keyguard lets you automatically lock the keyboard after a period of inactivity. 1. Go to Applications and select Prefs 2. Select Keyguard. 3. Set either of the following preferences: •...
  • Page 160: Using System Password Lock

    CrowAce.book Page 158 Tuesday, November 9, 2004 10:02 AM To permanently unlock your SIM card: 1. Open the menus 2. Select Options, and then select Phone Lock. 3. Uncheck the Lock SIM box. 4. When prompted, enter the current PIN and select OK. Using system password lock Important: If you lock your To protect your personal information, you can lock the system so that you need to...
  • Page 161: Setting Owner Preferences

    CrowAce.book Page 159 Tuesday, November 9, 2004 10:02 AM Setting Owner Preferences You can use Owner Preferences to record information that you want to associate with your Treo, such as your name, company name, and phone number. If you lock your keyboard, the Owner Preferences information appears on the screen that requests your password to unlock it, and you must also enter your password to change the Owner Preferences information.
  • Page 162 CrowAce.book Page 160 Tuesday, November 9, 2004 10:02 AM 1. Display the entry that you want to mark private. 2. Select Details. 3. Check the Private box. 4. Select OK. Hiding or masking all private records Make sure the entries you want to mask are marked private. 1.
  • Page 163: Connecting To A Virtual Private Network

    CrowAce.book Page 161 Tuesday, November 9, 2004 10:02 AM ® Security and Palm Desktop software (Windows) The Windows version of Palm Desktop software observes the security password for your Treo. If you forget your Treo password, you cannot view your information in Palm Desktop.
  • Page 164 CrowAce.book Page 162 Tuesday, November 9, 2004 10:02 AM You need to set up a VPN to access a corporate server in either of the following two situations: • Your company's wireless local area network (LAN) is located outside the firewall. •...
  • Page 165: If Something Happens

    CrowAce.book Page 163 Tuesday, November 9, 2004 10:02 AM if something happens: help if something happens: help :: 163...
  • Page 166: Upgrading From Another Palm

    The next time you synchronize with your old device, be sure to assign it a new username. If you experience problems with your Treo 650 after performing the upgrade steps in this section, you may have incompatible applications that HotSync Manager did not quarantine.
  • Page 167 (on your hard drive or the original installation CD). Check with the third-party developer of each program for software updates and for information regarding compatibility with Treo 650. If you experience problems after upgrading, visit http://www.palmOne.com/us/...
  • Page 168 5-way navigator on devices other than Treo. You may notice inconsistencies with software that is not designed with Treo in mind. • Web browser bookmarks: You can use the Web browser on your Treo 650 to store up to 100 bookmarks, but you cannot import or transfer bookmarks from other web browsers, such as Web Pro.
  • Page 169: Trouble Installing The Desktop Software

    Trouble installing the desktop software? The palmOne Software Installation CD installs the software and drivers that let you synchronize with Palm Desktop software or Microsoft Outlook for Windows. If you want to synchronize with a different personal information manager (PIM), you must install a third-party solution.
  • Page 170: Resetting Your Treo

    CrowAce.book Page 168 Tuesday, November 9, 2004 10:02 AM Resetting your Treo Performing a soft reset A soft reset is similar to restarting a computer. If your Treo is not responding or you have trouble synchronizing with your computer, a soft reset may help. If you need to perform a 1.
  • Page 171: Performing A Hard Reset

    Treo. 3. Continue pressing and holding Power/End . First the palmOne logo appears with a progress bar, and then the circular Palm Powered logo appears. When the circular Palm Powered logo appears, release Power/End 4.
  • Page 172: Replacing The Battery

    CrowAce.book Page 170 Tuesday, November 9, 2004 10:02 AM Replacing the battery Your Treo 650 comes with a replaceable battery. Be sure to use a replacement battery that is compatible with Treo 650. 1. Press Power/End to turn off the screen.
  • Page 173: Screen

    2. Look closely at the screen. If you can see a dim image, try adjusting the visit www.palmOne.com. screen brightness (see “Adjusting the brightness” on page 149). 3. If that doesn’t work, perform a soft reset (see “Performing a soft reset” on page 168).
  • Page 174: Network Connection

    CrowAce.book Page 172 Tuesday, November 9, 2004 10:02 AM Network connection Signal strength is weak 1. If you’re standing, move about 10 feet in any direction. 2. If you’re in a building, move near a window. Open any metal blinds. Become familiar with low 3.
  • Page 175 CrowAce.book Page 173 Tuesday, November 9, 2004 10:02 AM Treo makes or answers calls when it’s in a briefcase or pocket Items in your briefcase or pocket may be pressing the onscreen Answer button or otherwise activating screen items. If this happens, be sure to press Power/End turn off the screen before placing your Treo in a briefcase or pocket.
  • Page 176 CrowAce.book Page 174 Tuesday, November 9, 2004 10:02 AM • Press and hold the Power/End button to turn off your phone. Then press and hold the same button to turn it back on again. • Perform a soft reset (see “Performing a soft reset” on page 168). •...
  • Page 177 CrowAce.book Page 175 Tuesday, November 9, 2004 10:02 AM I can’t make or receive calls using a hands-free device with Bluetooth technology Check all of the following: • The Bluetooth setting is turned on in the Bluetooth application. • Your device with Bluetooth wireless technology is charged and turned on. •...
  • Page 178: Synchronization (Hotsync

    Local USB is checked. If you don’t see the HotSync Manager icon, click Start, select Programs, select palmOne, and then select HotSync Manager. • Mac: Find the Palm folder on your Mac hard drive. Double-click the HotSync Manager icon in the Palm folder.
  • Page 179 6. Uninstall palmOne software. 7. Reboot your computer. 8. Reinstall the palmOne Software Installation CD that came with your Treo 650. Synchronization starts but stops without finishing If you upgraded from a previous Palm Powered device or received a system error, such as Sys0505, there may be conflicts with software on your phone.
  • Page 180 4. Uninstall palmOne software. 5. Reboot your computer. 6. Reinstall the palmOne Software Installation CD that came with your Treo 650. 7. (Outlook only) With the included software, your Treo can synchronize with the root folders of Contacts, Calendar, Tasks, and Notes. If you want to synchronize with a...
  • Page 181 If you're using Microsoft Outlook: 1. Make sure that you installed the Microsoft Outlook conduit that came with your Treo 650. If you're not sure whether this software is installed, reinstall it. 2. Open Microsoft Outlook and correct the wrong entries.
  • Page 182 CrowAce.book Page 180 Tuesday, November 9, 2004 10:02 AM 5. On your computer, open Palm Desktop software and correct the wrong entries. 6. Manually enter any information you've added to your phone since the last time you synchronized. 7. Go to the Calendar conduit dialog box, and select Desktop overwrites handheld. 8.
  • Page 183: Email

    CrowAce.book Page 181 Tuesday, November 9, 2004 10:02 AM Email I have problems using my account Occasionally you may experience problems using an email account after you set it up. If you followed the account setup procedure and are experiencing problems using the account, verify that the account complies with your email provider’s requirements by following these steps: •...
  • Page 184 CrowAce.book Page 182 Tuesday, November 9, 2004 10:02 AM Auto Sync is not working If Auto Sync is occurring and you turn your phone off or the connection to your email service provider is disconnected, the Auto Sync fails. I have problems sending email If you are able to receive email messages but cannot send them, try these steps, in turn: •...
  • Page 185 CrowAce.book Page 183 Tuesday, November 9, 2004 10:02 AM My vCard or vCal email attachment isn’t forwarding correctly Palm Desktop software provides several features that work with email client software on a Windows computer. For these features to work correctly, the email client software must be properly set up.
  • Page 186 CrowAce.book Page 184 Tuesday, November 9, 2004 10:02 AM I am using Microsoft Exchange ActiveSync, but the last seven days of email messages and Calendar events are not downloading to my phone Check with your system administrator to obtain the name of the mail server that offers you wireless access to the corporate mail system.
  • Page 187: A Secure Site Refuses To Permit A Transaction

    Some websites use a redirector to their true home page (for example, if you enter the address http://www.palmOne.com/support it may resolve to http:// www.palmOne.com/us/support). If the Web browser can’t follow the redirect, try using a desktop browser to see the landing page of the redirector, and enter that address in the Web browser.
  • Page 188: Camera

    • Make sure the subject is at least 18 inches away from the camera to ensure good focus. Remember, when you synchronize, your Camera images are stored in the My Pictures/palmOne Photos folder on your hard drive (see “Viewing photos and videos on your computer” on page 99). The Camera preview image looks strange Some third-party applications overwrite the Treo’s color settings with their own 8-bit...
  • Page 189: Third-Party Applications

    6. If you’re unable to perform the steps above or the problem persists, locate your navigator. Backup folder on your computer and rename the folder (e.g. BackupOld): • Windows: C:\Program Files\palmOne\username • Mac: Mac HD\Applications\palmOne\Users\username 7. Perform a hard reset (see “Performing a hard reset” on page 169).
  • Page 190: Error Messages

    CrowAce.book Page 188 Tuesday, November 9, 2004 10:02 AM Error messages Your Treo is designed to minimize interruptions when a system error occurs. If Treo encounters a system error, it automatically resets itself and resumes functioning as normal. If possible, it even turns your phone back on if it was on before the error occurred.
  • Page 191: Making Room On Your Treo

    CrowAce.book Page 189 Tuesday, November 9, 2004 10:02 AM Making room on your Treo If you store a large number of records, or install many third-party applications, the internal memory on your Treo may fill up. Here are some common ways to clear space on your Treo: •...
  • Page 192: Voice Quality

    CrowAce.book Page 190 Tuesday, November 9, 2004 10:02 AM Voice quality Is the other person hearing an echo? • Try decreasing the volume on your Treo to avoid coupling or feedback on the other person’s end. This applies to both the speakerphone and to the handset earpiece. •...
  • Page 193: Glossary

    CrowAce.book Page 191 Tuesday, November 9, 2004 10:02 AM Glossary ® HotSync : The PalmSource technology that synchronizes Alt (alternative) : A keyboard key. Enter a letter on the your Treo and your computer with the simple press of a keyboard, and then press Alt to access variations such button.
  • Page 194 Treo. subscriber information moves to whatever phone houses the SIM. palmOne™ Quick Install: The component on your Windows computer that enables you to install Palm OS applications SMS (Short Messaging Service): The service that and other information on your Treo.
  • Page 195 FCC OET Bulletin 65 Supplement C accessories. Safety: EN 60950: 2000 (Jan-2000) 1. A palmOne™ brand body-worn accessory that has been tested for SAR Radiated Emissions: EN 55022 Immunity: EN 55024 compliance and is intended for use with this product.
  • Page 196 • Not carry the smartphone in a breast pocket. communicate by telephone. • Use the ear opposite the pacemaker to minimize the potential for Your Treo 650 is compatible with select TTY devices. You can interference. connect a TTY/TDD machine to your phone through the headset •...
  • Page 197 CrowAce.book Page 195 Tuesday, November 9, 2004 10:02 AM Blackouts and Seizures Blinking lights, such as those experienced with 10. Call roadside assistance or a special non-emergency wireless number television or playing video games, may cause some people to experience when necessary.
  • Page 198 CrowAce.book Page 196 Tuesday, November 9, 2004 10:02 AM hazard, or medical emergencies. Remember, 9-1-1is a free call on your smartphone! 9. Use your smartphone to help others in emergencies. Your smartphone provides you a perfect opportunity to be a “good Samaritan” in your community.
  • Page 199: Index

    CrowAce.book Page 197 Tuesday, November 9, 2004 10:02 AM Index alarms customizing 115 backgrounds, adding photos as 109 in calendar 106 backlight 15, 24 Alert screen 39, 45, 80 battery alert tones charging 12 messaging 85 consumption factors for 12 Numerics selecting 144 installing 11...
  • Page 200 107 unread messages 40 command buttons, accessing 22 data viewing unread messages for 109 components of Treo 650 3, 7 receiving over Bluetooth® 61 Enable Background Playback check box 121 computers sending over Bluetooth® 60 ending active calls 47...
  • Page 201 21 managing with VersaMail 69–70 font, screen 149 selecting or activating 22 setting preferences with VersaMail 72 formats, audio files 117 items needed to use Treo 650 6 signatures with VersaMail 73 forwarding iTunes 118 VersaMail 67 calls 50–51...
  • Page 202 109 replacing battery 170 sending 96 replying to messages with VersaMail 68 taking 93 required items to set up Treo 650 6 thumbnails 109 resetting 168 Palm OS features independent of wireless fea- VersaMail 66 resolution of photos and videos 93, 186...
  • Page 203 Sounds icon 111, 144 in Web browser 91 setting preferences 115 specifications problems accessing 185 text messaging. See messaging headset 57 security features 156–162 text, viewing against photos 109 Treo 650 203 security password 161 third-party applications Index :: 201...
  • Page 204 163 video recording screen 94 bookmarks 88–89 trusted pairs 60 videos customizing settings 91 turning Treo 650 on and off 15 jumping to specific sections 94 downloading web files 89 organizing 97 faster browsing 90 pausing 94 History list 90...
  • Page 205: Specifications

    CrowAce.book Page 203 Tuesday, November 9, 2004 10:02 AM Specifications Radio • GSM 850/900/1800/1900 quad band world phone • GPRS class 10, class B; also supports CSD • EDGE up to 170kbps Phone features • Personal speakerphone • Microphone mute option •...
  • Page 206 CrowAce.book Page 204 Tuesday, November 9, 2004 10:02 AM Specifications Included software • Phone (including Palm OS Contacts, Favorites, Dial Pad) • Memos • Camera • Tasks • Messaging (text and multimedia) • Calculator Basic and Advanced • Web browser (Internet) ®...
  • Page 207 Sec10Specifications.fm Page 205 Tuesday, November 9, 2004 11:01 AM...
  • Page 208 Sec10Specifications.fm Page 206 Tuesday, November 9, 2004 11:01 AM...

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