Page 1 using your Treo™ 650 smartphone by palmOne Includes setup information and instructions for most tasks...
Page 2: Disclaimer And Limitation Of Liability
Copyright Copyright © 2004-2005 palmOne, Inc. All rights reserved. palmOne, Treo, the palmOne and Treo logos, palmOne, Palm OS, Blazer, HotSync, Graffiti, and Palm Powered are among the trademarks or registered trademarks owned by or licensed to palmOne, Inc. This product contains ACCESS Co., Ltd. ’ s NetFront 3.0 Internet browser software. © 1996- 2005 ACCESS Co., Ltd.
Page 3: Table Of Contents
Contents Contents welcome What’s in the box What do I need to get started? setting up Treo smartphone overview Installing the battery Charging the battery Maximizing battery life Inserting the SIM card Turning your smartphone on and off Making your first call Setting up your computer Synchronizing information 31 moving around...
Page 4: Contents
131 playing media files Taking photos and videos Listening to music 145 using organizer features Contacts Calendar Tasks Memos 161 staying productive World Clock Calculator 167 managing files and applications Using Find Installing applications Removing applications Viewing application info Sending information with Bluetooth® wireless technology Beaming information Using expansion cards...
Page 5 231 glossary 235 regulatory information 241 specifications 245 index Contents :: 3...
Page 6 4 :: Contents...
Page 7: Welcome
welcome welcome :: 5...
Page 8 • A digital camera * Requires service contract with Cingular Wireless. ** Requires high-speed wireless data services from Cingular Wireless, such as GPRS or EDGE. This guide helps you set up your Treo 650 smartphone and quickly learn to use it. 6 :: organizer with portable expansion capability (MultiMediaCard/ ™...
Page 9 What’s in the box You should have received all of the following components in the Treo 650 smartphone box: Hardware • Treo smartphone handset • Cingular Wireless SIM card • AC charger • Rechargeable battery • USB sync cable • Headset...
Page 10: What's In The Box
What do I need to get started? As you work through the instructions in this guide, you’ll need all the items that came in the Treo™ 650 smartphone box (see “What’s in the box” on page 7) as well as the following: •...
Page 11: Setting Up
setting up setting up :: 9...
Page 12: Treo Smartphone Overview
Treo smartphone overview The following illustrations show the locations and names of the physical features of the Treo™ 650 smartphone. Refer to these illustrations while following the instructions in this guide. Top view A. Ringer switch B. Infrared (IR) port C.
Page 13: Treo Smartphone Overview
Front view A. Indicator light (phone and charge indicator) B. Earpiece C. 5-way navigator D. Messaging button E. Power/End button Microphone G. Multi-connector H Headset jack Calendar button Phone/Send button K. Side button L. Volume button Protect your screen against scratching and crushing.
Page 14: Back View
Back view IMPORTANT: The Treo 650 speaker includes a large magnet, so be sure to store your Treo smartphone away from credit cards or other items that could be demagnetized. A. Camera lens B. Self-portrait mirror C. Battery Door Release button D.
Page 15: Installing The Battery
4. Slide the battery door onto the back of the phone until it clicks into place. 5. When the Welcome screen appears, follow the onscreen instructions to set up your Treo 650 smartphone. A. Battery Door Release button B. Battery contacts C.
Page 16: Charging The Battery
Charging the battery Before using your Treo 650 smartphone, we recommend that you charge the battery. We recommend four hours for a full charge, or until the indicator light is solid green. 1. Plug the AC charger into a wall outlet. If necessary, connect an adapter.
Page 17: Charging The Battery
After you turn on your smartphone, the onscreen battery icon displays power status: • Full battery icon : Battery is charged • Partial battery icon : Battery has some power and is not charging • Empty battery icon : Battery needs to be charged immediately •...
Page 18: Maximizing Battery Life
However, if you spend If the battery drains to a lot of time using the camera, games, media players, eBooks, or other Palm OS the point where your applications, keep an eye on the battery icon and charge when necessary.
Page 19: Inserting The Sim Card
To use the phone, email, or web features of your Treo 650 smartphone, you need to insert the SIM card. If a SIM card did not come with your Treo 650 smartphone, Cingular Wireless will give you one when you subscribe.
Page 20: Turning Your Smartphone On And Off
Waking up the screen outside a coverage area, To use the Palm OS organizer features when your smartphone is off, you need to the indicator light flashes wake up the screen. You can also turn off your smartphone’s screen without turning amber.
Page 21: Making Your First Call
Making your first call We recommend that you charge your Treo 650 smartphone for a full four hours (or until the indicator light is solid green) before using it for the first time. 1. Press and hold Power/End 2. Allow the Treo smartphone to complete a network search. The search may take several seconds.
Page 22: Making Your First Call
Adjusting call volume While a call is in progress, press the Volume button on the side of your smartphone to adjust call volume. If your phone number is not displayed, exit Phone Info, and make sure your SIM card is properly inserted in the SIM slot.
Page 23: Setting Up Your Computer
170MB of free hard disk space • CD drive • Available USB port • USB sync cable (included with your Treo 650 smartphone) Mac OS 10.2 or later • 128MB of total memory (RAM) • 190MB of free hard disk space •...
Page 24: Setting Up Your Computer
Upgrading from another Palm Powered Note: If you’re setting up your first Palm Powered device, skip ahead to “Connecting your Treo smartphone to your computer” on page 27. You can transfer all compatible applications and information from your previous device to your new Treo™...
Page 25 6. (Mac users only) If you have pictures on your old device, copy them from your old device to an expansion card or beam them to your new Treo 650 smartphone. 7. If you plan to continue using your old device, perform a hard reset (see “Performing a hard reset”...
Page 26 Treo smartphone in mind. • Web browser bookmarks: You can use the Web browser on your Treo 650 smartphone to store up to 100 bookmarks, but you cannot import or transfer bookmarks from other web browsers, such as Web Pro.
Page 27 Treo 650 smartphone, open the Media Desktop application, select your username, click Add Media and locate the files in the backup folder. The files may be located in any of the following folders: • C:\Program Files\palmOne\Treo Pictures\(user name) •...
Page 28 Installing the desktop synchronization software on your computer Even if you already own a Palm Powered device and have installed a previous version of the desktop software, you must install the software from the palmOne Software Installation CD that came with your Treo 650 smartphone.
Page 29 Connecting your Treo smartphone to your computer 1. Plug the AC charger into a wall outlet. If necessary connect an adapter. 2. Plug the USB sync cable into an available USB port or a powered USB hub on your computer. 3.
Page 30: Synchronizing Information
Palm Desktop software. your computer screen. 1. Connect your Treo 650 smartphone to your computer, as described in “Connecting your Treo smartphone to your computer” on page 27. 2. Press the Sync button on the sync cable.
Page 31: Synchronizing Information
• If you want to synchronize information with applications other than Palm Desktop or Microsoft Outlook, you need to purchase additional third-party conduit software. • If you have any problems synchronizing, see “Synchronization” on page 215 for troubleshooting suggestions.
Page 33: Moving Around
moving around moving around :: 31...
Page 34: Moving Around
Moving around the screen To move around the Treo™ 650 smartphone screen, you can use the 5-way navigator or you can tap items on the screen with the stylus. With use, you will find your own favorite way to scroll, highlight, and select menu items. Some third-party The 5-way includes Right applications may not work...
Page 35: Moving Around The Screen
• Tap an onscreen scroll arrow. • When viewing a list screen, such as the Memo list: • Press Up or Down • Press Center and then press Up • Press Left to switch from item scrolling to screen scrolling. •...
Page 36: Accessing Command Buttons
You can also use the stylus to highlight text on the screen. When text is highlighted, it appears in reverse type. • Drag the stylus across the text you want to highlight. • Double-tap a word to highlight it. • Triple-tap a line of text to highlight it. Accessing command buttons Command buttons such as New, OK, and Details appear at the bottom of the screen.
Page 37: Selecting Menu Items
Selecting menu items Many applications have menus to provide access to additional features. These menus are usually hidden from view, but they appear when you open the menus 1. Press Menu to display an application’s menus. 2. Press Right and Left 3.
Page 38: Using The Keyboard
Using the keyboard When using the keyboard, most people find it easiest to hold the smartphone with two hands and use the tips of both thumbs to press the keys, as shown above. The keyboard backlight may not be visible in bright sunlight.
Page 39: Using The Keyboard
Entering lowercase and uppercase letters • To enter lowercase letters, press the desired keys. • To enter an uppercase letter, press Shift/Find enter a letter. You don’t need to press and hold Shift while entering a letter. • To turn Caps Lock on, press Shift/Find press Shift/Find or Right Shift appears in the lower right:...
Page 40 Symbols and accented characters Enter... then press Alt to select... á à ä â ã å æ Á À Ä Â Ã Å Æ b or B ß ç ¢ © ^ ˆ Ç ¢ © ^ ˆ † ‡ †...
Page 41 Symbols and accented characters Enter... then press Alt to select... f or F ƒ í ì ï î Í Ì Ï Î l or L £ m or µ ñ Ñ Enter... then press Alt select... x or X ÿ ¥ Ÿ...
Page 42: Opening Applications
Opening applications When you open an application using either the Applications View or an application button, you automatically close the application you were previously using. Using Applications View 1. Press Applications 2. Use the 5-way navigator to highlight the application you want to use. 3.
Page 43: Opening Applications
Using the quick buttons There are three buttons on the front of the Treo 650 smartphone. The fourth button turns your phone on and off, wakes up the screen, and controls the keyguard. Each quick button can be used to open two applications. To access a button’s primary application, simply press the button.
Page 45: Using Your Phone
using your phone using your phone :: 43...
Page 46: Phone Overview
Phone overview The Phone application lets you make and receive calls and store favorites for contacting people and opening applications. Be sure you know how to turn on your phone before reading this section (see “Turning your phone on and off” on page 18). Accessing the Phone application •...
Page 47: Making Calls
Making calls Your Treo™ 650 smartphone offers several options for making phone calls. As you get familiar with your Treo smartphone, you’ll discover which method you prefer. Dialing using the onscreen Dial Pad 1. Press Phone/Send 2. Tap the onscreen Dial Pad to enter the number. 3.
Page 48: Making Calls
1. Press Phone/Send 2. Select the Contacts favorite button. 3. Using the keyboard, begin entering one of the following for the contact you want to call: • First initial and last name • First name • Last name If you prefer to dial by contact from the Main 4.
Page 49: Dialing From A Web Page Or Message
Dialing from a web page or message Your smartphone recognizes most phone numbers that appear in web pages or in text, email, or multimedia messages. 1. Use the 5-way to highlight the phone number you want to dial in the web page or text message. 2.
Page 50: Receiving Calls
Receiving calls To receive calls, your phone must be on. This is different from having just the screen turned on (see “Turning your phone on and off” on page 18). When your phone is off, incoming calls go to voicemail. See a photo of the person calling you! Learn how to To answer a call, do one of the following:...
Page 51: Using Voicemail
Using voicemail Setting up voicemail 1. Make sure your phone is turned on (see “Turning your phone on and off” on page 18). 2. Press Phone/Send 3. Use the 5-way navigator to access Favorites. 4. Select the Voicemail favorite button. Your smartphone connects to Cingular Wireless’s automated voicemail system.
Page 52: Managing Active Calls
Managing active calls When you make or receive a call, the Active Call View appears. Use the 5-way navigator to access the onscreen buttons in this view. Press Phone/Send repeatedly to toggle between the Active call screen and the Main View of the Phone application.
Page 53: Managing Active Calls
Places the current call on hold. Lets you place another call while the first call is on hold. This button replaces the Hold button when a call is on hold. Opens the Dial Pad so you can manually dial additional numbers. Dials any extra digits (such as a password or extension) that you assigned to a Speed Dial favorite button.
Page 54: Saving Phone Numbers
Saving phone numbers After you complete an incoming call from a number (with caller ID) that is not in your Contacts list, you are prompted to add the number to your Contacts list. • To add the number, select Yes. •...
Page 55: Making A Conference Call
Answering a second call (call waiting) When you are on an active call, you can receive a second call. When the second call comes in, the Call Waiting dialog box appears, giving you the following options for handling the second call: •...
Page 56: Forwarding All Calls
Forwarding all calls You can forward all your calls to another telephone number. You can also selectively forward certain calls (see “Forwarding calls under certain conditions” in the next section). Please check with Cingular Wireless about availability and pricing of forwarded calls, as additional charges may apply.
Page 57: Barring Calls
• Off/No service: Forwards calls when your phone is not connected to a mobile network. 6. If the forwarding number appears in the pick list, select the number. If the forwarding number does not appear in the pick list, select Edit Numbers then select New, enter a forwarding number, and select OK.
Page 58: Defining Favorite Buttons
Defining favorite buttons Your Treo smartphone provides approximately 70 programmable favorite buttons for quick access to the following common tasks: • Dialing a phone number (speed dial) To see the next Favorites • Accessing your Call Log. page, press Right on the 5- •...
Page 59: Defining Favorite Buttons
Creating a speed dial favorite button 1. Press Phone/Send 2. Use the 5-way navigator to access Favorites 3. Select a blank button. 4. Select the Types pick list and select Speed Dial. 5. Enter a label for the favorite: • If the entry is for an existing contact, select Lookup.
Page 60 Creating other types of favorite buttons 1. Press Phone/Send 2. Use the 5-way to access Favorites. 3. Select a blank button. 4. Select the Types pick list and select Call Log, Dial Pad, Application, Message, Email, or Web Link. You can also organize your 5.
Page 61: Using A Phone Headset
Using a phone headset You can connect a phone headset for hands-free operation. If you need to use your phone while driving and this is permitted in your area, we recommend using a phone headset (sold separately). • You can press the headset button to perform any of the following tasks: •...
Page 62: Using A Phone Headset
Using a wired headset Your Treo smartphone uses a 2.5mm, 3-pin headset connector. Your smartphone works with headsets that are designed for this type of connector. When in doubt, ask the third-party headset manufacturer if the product is compatible with Treo smartphones.
Page 63 Connecting to a headset or car kit with Bluetooth wireless technology 1. Go to Applications and select Bluetooth 2. Select On. 3. Enter a device name for your phone. This is the name that appears on the other Bluetooth device’s screen when it connects to your phone. 4.
Page 64 8. After you finish setting up the device, select Done to return to the Applications View. 62 :: Using a phone headset...
Page 65: Customizing Phone Settings
Customizing phone settings Selecting ringtones You can set different tones for different types of incoming phone calls and alerts. 1. Press Phone/Send 2. Open the menus 3. Select Options, and then select Sound Preferences. 4. Select the Tones box. 5. Select ringtones and alerts from any of the following pick lists: •...
Page 66: Customizing Phone Settings
Selecting Alert Volume and Vibrate settings 1. Press Phone/Send 2. Open the menus 3. Select Options, and then select Sound Preferences. 4. Select the Alert Volume pick list and select a volume level. 5. Select the first Vibrate pick list and indicate if you want your phone to vibrate when you receive a call or alert and the Ringer switch is set to Sound On.
Page 67 Assigning a caller ID photo 1. Press Phone/Send 2. Select the Contacts favorite button. 3. Open the contact you want to give a photo caller ID. 4. Select the Picture box. 5. Select Camera to take a photo and add it to this contact entry when you save the photo, or select Photos to add an existing photo to this contact entry.
Page 68 Assigning a caller ID ringtone 1. Press Phone/Send 2. Select the Speed Dial favorite you want to give a ringtone. 3. Open the menus 4. Select Edit Favorites Button on the Record menu. 5. Select the Ringtone pick list and select a tone for this contact entry. If you prefer to use the 6.
Page 69: What Are All Those Icons
What are all those icons? You can monitor the status of several items using icons at the top of the Phone screen: Network name Displays Cingular Wireless when your phone is on and you are in a coverage area. If you are outside a coverage area, No service or SOS Only appears instead.
Page 70: What Are All Those Icons
To display the current event from the Calendar application in the Main View of the Phone application, open the Options menu and select General Preferences. Check the Show Calendar event box. You can then select this event to jump to the Calendar application.
Page 71: Using Email
using email using email :: 69...
Page 72: Using Email
You can add and view attached files, forward email, file email into folders, maintain multiple email accounts (including personal and corporate accounts), and so ® The Treo 650 smartphone has three applications for using email: VersaMail , Cingular Xpress Mail , and GoodLink.
Page 73: Using Email On Your Smartphone
Which email application should I use? I want to ... Then use ... Access an email account that’s set up on my Mac computer Check free web mail, such as Hotmail Check fee-based Internet mail, such as Yahoo! Mail Plus ™...
Page 74 Access email from up to three email accounts Access email from four to eight email accounts Use the Advanced Encryption Standard (AES) while sending and receiving messages Use Secure Sockets Layer (SSL) while sending and receiving message Work with email messages when I’m not connected to the Internet (for example, when I’m on a plane) Access Contacts on my device to address...
Page 75: How Do I Get Started
How do I get started? 1. If you already use the VersaMail application on a Palm Powered want to transfer those settings to your new smartphone, see the User Guide for the VersaMail Application on the Software Installation CD.
Page 76: Versamail
• Incoming mail server name, such as mail.myisp.com • Incoming and outgoing mail server port numbers, such as 110 (incoming POP), • (If necessary) Security settings: APOP, ESMTP, SSL You should also note the following outgoing mail server settings: • Former AT&T customers who are now Cingular customers: Use Your email provider can •...
Page 77 Setting up VersaMail to work with other providers 1. Go to Applications and select VersaMail 2. If prompted to select an initial setup option, then select Continue. If no prompt is displayed, open the menus Setup, and then select New. 3.
Page 78: Creating And Sending Messages
Creating and sending messages 1. From the Inbox, select New. 2. Begin entering the addressee’s email address, first name, or last name. If the information you are entering matches one or more entries in Contacts, VersaMail displays the matching contacts. To accept a suggestion, select the correct contact.
Page 79: Receiving And Viewing Messages
Attaching ringtones 1. Create the message to which you want to attach the ringtone. 2. On the New Message screen, tap the red paper clip icon corner. 3. Select Sounds from the Type pick list. 4. Select the ringtone you want, and then select Insert. 5.
Page 80: Viewing Attachments
2. From any mailbox, select Get or Get & Send. 3. From the Inbox, select the message you want to view. 4. If a large incoming message is truncated, select More 5. Select Done. If an attachment is not downloaded because it is larger than your maximum message size, the paper clip icon does not appear,...
Page 81: Managing Your Messages
2. Tap the attachment name at the bottom of the message screen to view it in the default viewer on your phone. Or, tap the folder icon to the left of the attachment name to open a menu of tasks you can do with the attachment, including View, Install, or Unzip, depending on the attachment file type;...
Page 82: Switching Accounts
3. Select Delete on the Message menu. 4. If a confirmation dialog box appears, select OK to confirm deletion. Deleting messages by date You can quickly delete a group of messages by selecting a range of dates. 1. Open the menus 2.
Page 83 1. Open the menus 2. Select Options, and then select Preferences. 3. Select Auto Sync. 4. Check the Sync automatically box. 5. Select the Every pick list and select the time interval, from 5 minutes to 12 hours. Note that if you set a more frequent interval, you may need to recharge your phone’s battery more often.
Page 84 3. Select Delivery Options. 4. Set any of the following preferences. • Get: Indicates whether to get message subjects only • Ask Every Time: Indicates if you want to see a The VersaMail application sends all messages as plain text only, with all •...
Page 85: Working With Microsoft Exchange Activesync
Exchange server; information does not synchronize with the desktop software application on your computer, such as Microsoft Outlook or Palm Desktop software. Other information, such as contacts, tasks, and memos, continues to synchronize with your desktop software.
Page 86: Xpress Mail
Xpress Mail Before you can use Xpress Mail to work with email on your smartphone, you need to do the following: Xpress Mail is not an email • Enter your email account information on the Cingular Xpress Mail website from provider.
Page 87: Xpress Mail
4. Click Save. Installing the Xpress Mail desktop software 1. While still on the Xpress Mail website, when prompted, click Download to copy the Xpress Mail desktop software to your computer. 2. Click Save to store the file on your computer. When prompted, select the folder where you want to store the file, and then click Save.
Page 88 4. Close all programs that are running on your computer except your web browser, and then click Next. 5. Follow the onscreen prompts to finish the installation, and then click Finish. Setting up the Xpress Mail desktop software 1. Enter the username and password you created for your Xpress Mail account on the web, and then click Next.
Page 89 2. Leave the Enable mobile access to mail, calendar, and contacts box checked, select the type of mail server you want to connect to, and then click Next. 3. Uncheck the Enable access to your documents via your mobile PDA ... box, and then click Finish.
Page 90: Email Account
Installing Xpress Mail on your smartphone 1. If your smartphone screen is off, press Power/End to wake up the screen, and then press Center to turn off Keyguard. 2. If Phone Off is displayed in the upper-left corner of the screen, press and hold Power/End If you see No Service in the your phone.
Page 91 2. Press and hold Power/End 3. Go to Applications and select XpressMail 4. Enter your smartphone’s phone number, and then select Next. 5. If prompted, select Yes to connect to the Internet. 6. On the Xpress Mail Registration screen, select Personal Edition, and then select Next.
Page 92 • If your email provider’s name is not listed, then you need to obtain the following info from your system administrator or ISP, and then skip to “Setting up Xpress Mail to work with other providers” on page 91: • Account username and password •...
Page 93 10.To download messages from this account, select Sync Now. To go to the Inbox without downloading messages, select Sync Later. Setting up Xpress Mail to work with other providers 1. If your smartphone screen is off, press Power/End then press Center to turn off Keyguard. 2.
Page 94 3. From the Inbox (or any folder), select Sync Unread emails appear in bold. If an email has an attachment (such as a photo or a text file), the envelope icon shown with each email in the list will also show a paperclip. Sorting email in Xpress Mail 1.
Page 95 Reading email with Xpress Mail 1. From the Inbox (or any folder) select an email from the list. The screen displays the email you chose. Viewing attachments in Xpress Mail If a message has an attachment, the name of the attachment will be shown next to an icon clip.
Page 96 4. . If the entire attachment hasn’t been downloaded to your smartphone, select OK to download it. To save a draft of your reply of forwarded message —for example, if you need to finish it later—select Cancel, and then select Replying to email with Xpress Mail Save.
Page 97 3. Enter the name of the email recipient. 4. Enter your message. 5. To add an attachment, see “Adding attachments to email with Xpress Mail” on page 97. 6. Select Send Now to send the email right away; select Send to send it later. (Send is useful if you’re not currently connected to the Internet.) Creating and sending email with Xpress Mail...
Page 98 • By using the Search feature, which finds addresses for you. • By using the autocompletion feature, which completes addresses for you. To use an email address in an email you’ve received: 1. From an open email, select a blue email address contained in the body of the message.
Page 99 To use the autocompletion feature: 1. From the Inbox (or any folder), select New. 2. In the To: field, begin entering the name or email address of the message recipient. A list of names and addresses from your Contacts list that matches the characters you’ve entered is displayed.
Page 100 Deleting email messages with Xpress Mail 1. From the Inbox (or any folder), place a check mark in the box for the emails you want to delete. 2. Select Delete To retrieve deleted messages, see “Using different folders with Xpress Mail” on page 98. You can restore a message from the Deleted folder if you decide you want to...
Page 101 When you are in one folder, you can easily switch to another folder: 1. From the Inbox (or any folder), select the menu at the top right of the screen. (It displays the folder you’re currently in.) 2. Select the folder you want to switch to. Switching Xpress Mail email accounts If you set up Xpress Mail to work with more than email account (see “Setting up Xpress Mail to work with other accounts”...
Page 102 Using filters Filters provide a convenient way to receive messages the way you want. 1. From the Inbox (or any folder), open the menus 2. Select Settings, and then select Preferences. 3. Select the pick list in the upper-right corner of the If a message is larger than screen, and then select Mail.
Page 103 5. Select either or both of the following options: • Check the Audible notification box to be notified of new messages by a sound, and then select the pick lists to select the sound volume and type. • Check the Vibrate box if you want your smartphone to vibrate to notify you of new messages.
Page 104 Receiving confirmation messages Xpress Mail lets you choose whether to receive confirmation messages before completing common tasks. 1. From the Inbox (or any folder), open the menus 2. Select Settings, and then select Preferences. If you select to receive a 3.
Page 105 Updating Xpress Mail software 1. From the Inbox (or any folder), open the menus 2. Select Settings. 3. Select Check for Updates. Xpress Mail :: 103...
Page 106: Using Goodlink
Using GoodLink You can install the optional GoodLink application for secure, real-time access to your Microsoft Outlook email, calendar, contacts, tasks, and notes. GoodLink offers real- time push synchronization of email and personal info; as messages are received on the server, they are automatically downloaded to your phone. The GoodLink application also offers attachment viewing through the Documents application on your phone and integration with your corporate Global Address List (GAL).
Page 107: Using Other Wireless Features
using other wireless features using other wireless features :: 105...
Page 108 Messaging You can exchange brief text and multimedia messages with other mobile phones that support these forms of messaging (also known as SMS and MMS) and with email addresses. Before you use your Treo™ 650 smartphone to send or receive messages, To address a message consult Cingular Wireless for pricing and availability of text and multimedia messaging to multiple recipients,...
Page 109: Messaging
4. Select the To pick list to address the message: • If the recipient’s name appears in the To pick list, select it from the list. • If the recipient is in your Contacts list, select Lookup in Contacts, and then enter the first few letters of the recipient’s first or last name.
Page 110 1. Make sure your phone is turned on (see “Turning your phone on and off” on page 18). 2. Press Messaging 3. Select New. 4. Select Add. 5. Select the To pick list to address the message: • If the recipient’s name appears in the To pick list, select it from the list. A multimedia message can contain multiple pages.
Page 111: Receiving Messages
• Add Movie: Lets you insert one or more movies. You can capture a movie with the built-in camera or insert an existing video clip. If you insert a movie, you cannot add photos or sounds to the same page. 8.
Page 112: Using Links In Messages
Using links in messages When you receive a text message that contains a telephone number, email address, or URL, you can dial the number, send an email message, or go to the web page immediately. Your smartphone automatically opens the appropriate application from the link.
Page 113 Managing your messages The status icons that appear next to each message in the Inbox and Outbox folders indicate the following: • A text message. Urgent messages appear with a red exclamation point (!). • A chat session. • A voicemail or numeric page. •...
Page 114: Chatting With Messaging
3. Select the Purge pick list and select an option. 4. Select OK. To find the conversations you had with someone, open your Messaging Inbox and select a chat session. Chatting with Messaging When you exchange more than one message with a single contact, your messages are grouped into a chat session.
Page 115: Customizing Your Messaging Settings
Customizing your Messaging settings 1. Press Messaging 2. From the Inbox, open the menus 3. Select Options, and then select Preferences. 4. Select the Messages tab and select any of the following preferences: • Create new messages as: Indicate whether you want to default to text or multimedia messages when you create a new message.
Page 116 • Display my name in chat window as: Enter the name you want displayed as the • Label color: Select a color to differentiate your messages from the sender’s • Use color for: Indicate whether you want both your name and message text in 6.
Page 117 Selecting alert tones 1. Press Messaging 2. Open the menus 3. Select Options, and then select Alerts. 4. Select the Alert Volume pick list and select a volume level. 5. Select the first Vibrate pick list and indicate if you want your phone to vibrate during an incoming alert, when the Ringer switch is set to Sound On.
Page 118: Browsing The Web
Browsing the web The Web browser on your Treo smartphone provides quick and easy access to web pages. You can view most sites you use on your computer, including those with security and advanced features, such as JavaScript and frames. To browse the web, The navigation bar shows you must activate data services from Cingular Wireless.
Page 119: Browsing The Web
• To go to any web page on the Internet, enter the address in the Address Bar, or select • If you browse to a secure web page, a Lock • To view the previous or next page, select • To view a page in a wide layout format (as on your computer), select then select Wide Page Mode.
Page 120: Saving A Page
Saving a page The Web browser lets you save a page for offline viewing, so you don’t need an Internet connection to view it later. 1. Go to the page you want to save. 2. Open the menus 3. Select Save Page from the Page menu. 4.
Page 121: Downloading Files From A Web Page
1. From the Bookmarks View, open the menus 2. Select Edit Bookmarks on the Bookmarks menu. 3. Enter a new title for this page. 4. Use the stylus to drag and drop bookmarks into different slots on the current page. To move a bookmark to a different page, drag and drop it on the Page icon 5.
Page 122 Copying text from a web page You can copy text from a web page and paste it in other applications. 1. Use the stylus to highlight the text you want to copy. 2. Open the menus 3. Select Edit, and then select Copy. 4.
Page 123: Customizing Your Web Browser Settings
Customizing your Web browser settings 1. Open the menus 2. Select Options, and then select Preferences. 3. Select Page and set any of the following preferences: • Start With: Determines which view displays every time you open the Web browser. •...
Page 124 5. Select Advanced and set any of the following preferences: • Set memory limit for storing pages: Sets the • Cookies: Indicates how much memory is being • Cache: Indicates how much memory is being used by your cache to store •...
Page 125 Dial-up networking If your Windows computer is enabled with Bluetooth wireless technology, you can use your smartphone as a wireless modem to access the Internet from your computer. Dial-up networking (DUN) is the feature that converts your smartphone into a wireless modem.
Page 126: Dial-Up Networking
4. Select Trusted Devices. Cingular Wireless may provide customized software programs that walk you through the DUN 5. Select Add Device. The discovery icon appears, indicating that the discovery setup process. Check with process is active. Cingular Wireless Customer Care to see if such a 6.
Page 127 4. Click Properties, and then click the Advanced tab. 5. Enter the following in the Extra initialization commands field: AT+CGDCONT=1, “ip”, “XXX” where XXX is the APN information for your Cingular Wireless data plan. This information is different for all providers. Be sure to enter the text exactly as it appears, including commas and quotation marks.
Page 128: Enabling Dun On Your Smartphone
Enabling DUN on your smartphone You must enable DUN on your smartphone each time you wish to use your phone as a wireless modem. 1. Go to Applications 2. Select the Dial-up Networking pick list, and then select On. When DUN is successfully enabled, the When DUN is on, you DUN icon cannot pair with another...
Page 129: Terminating An Internet Session
4. Enter the username and password information required to access the Cingular Wireless data network. 5. Enter the following in the Dial field: *99***1# 6. Click Dial. Once the connection is successfully established, you can browse the Internet on your computer or download your email. To verify that you are connected, look for a network connection icon in the task bar at the bottom of your computer screen.
Page 130: Connections With Bluetooth Devices
Connections with Bluetooth devices After you set up a connection with your computer or other accessory devices with Bluetooth wireless technology, you may want to set up other trusted devices, such as a friend’s handheld. When your smartphone recognizes a trusted device, it automatically accepts communication, bypassing the discovery and authentication process.
Page 131: Connections With Bluetooth Devices
7. Enter the same passkey on your smartphone and the other device and select OK. IMPORTANT: Some devices with Bluetooth wireless technology have a built-in passkey; others let you choose the passkey. In either case, you must use the same passkey on both the other device and your phone.
Page 133: Playing Media Files
playing media files playing media files :: 131...
Page 134: Taking Photos And Videos
Taking photos and videos Your phone comes with an easy-to-use built-in camera that allows you to instantly take and view pictures and videos and send them to your friends and family. To add a personal touch to your smartphone, use your pictures as wallpaper on the Main View Photos are 16-bit color at a of the Phone application and as caller ID images.
Page 135: Recording A Video
Recording a video You can store videos on your smartphone or on an expansion card. 1. Go to Applications and select Camera 2. Select Video 3. Select the Album pick list and select the album where you want to save the video. To create a new album or change where the video is stored, select Manage Albums from the list.
Page 136: Viewing A Photo
Viewing a photo 1. Go to Applications and select Media 2. Select the photo you want to view. 3. Press Up 4. If the photo has a voice caption, select Audio 5. Select Done. To change the Gallery display format, select List Viewing a video or Thumb.
Page 137 Sending a photo or video You can send a photo or video to other photo-enabled mobile phones or to an email address. 1. Go to Applications and select Media 1. Select the photo or video you want to send. 2. Select Send 3.
Page 138: Organizing Photos And Videos
Organizing photos and videos 1. Go to Applications and select Media 2. Select the pick list at the top of the screen, and select the album you want to organize. 3. Select Organize 4. Select a photo or video to add it to or to remove it from the album. You can personalize a 5.
Page 139: Customizing Your Camera Settings
Deleting a photo or video 1. Go to Applications and select Media 2. Select the photo or video you want to delete. 3. Open the menus 4. Select Delete from the Media menu. 5. Select Delete to confirm deletion. Customizing your Camera settings 1.
Page 140 You can view photos in JPEG format and videos in .3GP format, and you can email them to friends using your desktop email application. • Windows: Refer to the Palm using the palmOne™ Media desktop application. • To find all synchronized images, look in •...
Page 141: Listening To Music
Listening to music You can listen to music through the speaker on the back of your smartphone or through a stereo headphone (stereo headphone adapter or 2.5mm stereo headphone required, sold separately). Transferring MP3 files from your computer The RealOne software that comes with your phone is compatible with the popular ®...
Page 142 2. Insert the CD into your computer’s CD drive. If the track list doesn’t appear, click www.real.com. Music & My Library, and then click CD/DVD in the View menu. 140 :: Listening to music palmOne Quick Install icon on the Windows desktop. Device droplet in the Palm folder. on your computer desktop.
Page 143 3. Click Save Tracks, and follow the onscreen instructions to select and copy tracks. A. CD/DVD B. Save Tracks 4. Go to Applications and select Music 5. Connect your phone and your computer to the USB sync cable. 6. In RealPlayer on your computer, click Burn/Transfer. If necessary, select palmOne Handheld from the Current Burn/Transfer Device drop-down list.
Page 144 7. Drag the song files you want from the My Library window on the left into the palmOne device window on the right. You can customize your Treo smartphone so that pressing and holding the Side button on the side of your smartphone opens RealPlayer.
Page 145: Creating A Playlist
RealPlayer continues playing until it reaches the end of your list or until you select Stop. Music continues to play even if you switch to another application or turn off your screen. If you want to stop playing music when you exit RealPlayer, open the Options menu and select Preferences.
Page 146: Editing A Playlist
Editing a playlist 1. Go to Applications 2. Select Playlists. 3. Select the playlist you want to edit. 4. Select Edit. 5. Do any of the following: • To delete a song from the playlist, select the song, and then select Remove. •...
Page 147: Using Organizer Features
using organizer features using organizer features :: 145...
Page 148: Contacts
ID to that contact, so you know when they contacts to enter, it’s more call you. efficient to use ® Palm Desktop software Adding a contact or Microsoft Outlook on your computer and then 1.
Page 149: Viewing Or Changing Contact Information
2. While still in Contact Edit View, open the menus 3. Select Business Card on the Record menu. 4. Now you can beam your business card to other Palm Powered devices. In any Phone view, open the menus Record menu.
Page 150: Sim Phonebook
Viewing your SIM Phonebook By default, you can view your SIM Phonebook right in the Contacts application. 1. In the Contacts list, open the menus 2. Select Options, and then select Preferences. 3. Make sure the Show SIM Phonebook Category box is checked. 4.
Page 151: Calendar
If you have several appointments to enter, it’s more efficient to use Palm Desktop software or Microsoft Outlook on your computer and then synchronize the info on your smartphone with the info on your computer. For more information, see “Synchronizing information”...
Page 152 7. Select OK. 8. Enter a description for the event. IMPORTANT: If you use Palm Desktop software, do not add time zones to your To automatically assign a events. Palm Desktop does not support time zones. If you use Microsoft Outlook,...
Page 153: Creating An Untimed Event
4. Select OK. Creating an untimed event An untimed event, such as a birthday or anniversary, does not occur at a particular time. 1. Press Calendar until you are in Day View. 2. Press Left and Right the event. 3. Make sure nothing is highlighted. 4.
Page 154 5. Select the color you want to give this category, and then select OK. 6. (Optional) Repeat steps 4 and 5 to add or edit more categories. 7. Select OK two more times. Now that the category is set up, you can assign a specific event to this category. See the next section for details.
Page 155: Customizing Display Options For Your Calendar
6. Select OK. Customizing display options for your calendar 1. From any Calendar view, open the menus 2. Select Options, and then select Display Options. 3. Select the Default View pick list and select the view you want to see when you open Calendar.
Page 156 ActiveSync” on page 83 • Untimed Events: The events that are scheduled for more information. Your contacts, tasks, and memos sync with Palm Desktop software • Daily Repeating Events: The events that repeat or Microsoft Outlook, depending on which 7. Select OK.
Page 157: Selecting Alarm Tones
Selecting alarm tones 1. From Day View in Calendar, open the menus 2. Select Options, and then select Sound Preferences. 3. Select the Volume box. 4. Select each pick list and select an Alert Volume and Vibrate setting. 5. Select the Tones box. 6.
Page 158: Tasks
Tasks You can use Tasks as a reminder of tasks you need to complete and to keep a record of when you finish tasks. You can set Tasks to record Adding a task the date that you completed the task, and 1.
Page 159 Setting task priority, due date, and other details The Details dialog box enables you to assign several values for tasks. 1. Go to Applications and select Tasks 2. Select the task to which you want to assign details. 3. Select Details. 4.
Page 160: Organizing Your Tasks
Checking off a task 1. Select the task you want to check off. 2. Press Center Organizing your tasks In the Tasks list, select one of these options: • All: Displays all your tasks. If you accidentally check off a task and need to •...
Page 161 Customizing Tasks The Tasks Preferences screen enables you to control the appearance of the Tasks list screen. 1. In the Tasks list, open the menus 2. Select Options, and then select Preferences. 3. Set any of the following preferences: • Sort by: Indicates the order in which your tasks appear in the list. •...
Page 162: Memos
Memos Memos are a great way to store notes on your Treo 650 smartphone. Creating a memo Each memo can include 4,096 characters of text. 1. Go to Applications 2. Enter the text you want to appear in the memo.
Page 163: Staying Productive
staying productive staying productive :: 161...
Page 164: World Clock
World Clock World Clock displays the day and time in three cities around the globe. Whether you’re travelling or at home, it’s easy to keep track of the best time to reach your business associates, friends, and family in far away places. World Clock does not automatically update the Selecting cities...
Page 165: Adding Cities
Adding cities If the city you want to display is not in the predefined list, you can add it. 1. Select a City pick list and select Edit List. 2. Select Add. 3. Select a location in the same time zone as the city you want to add, and then select 4.
Page 166: Calculator
Calculator Calculator includes a basic calculator, plus an advanced calculator with scientific, financial, and conversion functions. You can tap the screen or Switching between Basic and Advanced Calculator Modes use the keyboard to input numbers. 1. Go to Applications 2. Open the menus In Basic Mode, you can 3.
Page 167 • Logic: Hexadecimal characters in keypad, plus logic functions such as and, not, or and xor. In place of Float/Degrees (see below), this view includes options for class (bin, oct, SDec, UDec, hex) and bits (8, 16, 32). • Statistics: Statistical functions such as sum, factorial, and random number generator.
Page 169: Managing Files And Applications
managing files and applications managing files and applications :: 167...
Page 170: Using Find
Using Find The Find feature locates any text in the built-in applications and databases and in some third-party applications. The Find feature searches for the group of characters you specify, including characters that are part of a word. Find is not case sensitive. 1.
Page 171: Installing Applications
You can install Palm OS applications directly from the Internet, using the Web browser. When you download an application, it automatically installs on your smartphone. Remember: Palm OS applications have PRC or PDB at the end of their file names. 5. Open the Web browser (see “Viewing a web page” on page 116).
Page 172: Installing Applications From A Windows Computer
Before you can install an Installing applications from a Mac computer application from your 1. Drag and drop the file(s) onto the Send To Device droplet in the Palm folder. computer to your 2. Select your username from the list, and then click OK.
Page 173: Removing Applications
If you upgraded from a previous version of Palm Desktop software your backup folder may be located in the Palm folder. Applications deleted from your phone are kept on your computer, in the Archive folder of your user folder.
Page 174 If the application re-appears on your smartphone, you may need to manually delete it from your computer. Locate your Backup folder on your computer (Windows: C:\Program Files\palmOne\username; Mac: Mac HD\Applications\palmOne\Users\username). If you find a PRC or PDB file for the application you just removed, delete the file from the Backup folder.
Page 175: Viewing Application Info
Viewing application info The Info screens display basic statistics about the applications on your smartphone. 1. Go to Applications 2. Open the menus 3. Select Info on the App menu. 4. At the bottom of the screen, select the type of information you want to view: •...
Page 176: Sending Information With Bluetooth
Sending information with Bluetooth Sending information over a Bluetooth wireless connection You can send an individual entry or a category. When you send a category, the items within the category appear as unfiled items on the receiving device. 1. Go to Applications 2.
Page 177 8. Select Send. 9. Select Bluetooth, and then select OK. 10.Select the receiving device on the Discovery Results screen, and then select OK. Receiving information over a Bluetooth wireless connection 1. Go to Applications and select Bluetooth 2. Select Bluetooth On. 3.
Page 178: Beaming Information
Your smartphone is equipped with an IR (infrared) port that lets you beam information to another Palm Powered device with an IR port. The IR port is located on the top of your smartphone, between the antenna and the Ringer switch, behind the small dark You can store a beamed shield.
Page 179: Beaming An Application
Beaming an application Not all applications can be beamed. A Lock icon next to applications that cannot be beamed. 1. Go to Applications 2. Open the menus 3. Select Beam on the App menu. 4. Select the Beam From pick list and select whether the application you want to beam is located on your smartphone or on an expansion card.
Page 180: Receiving Beamed Information
7. When the Beam Status dialog box appears, point the IR port on your smartphone directly at the IR port of the receiving device. 8. Wait for the Beam Status dialog box to indicate that the transfer is complete before you continue using your smartphone. Receiving beamed information 1.
Page 181: Using Expansion Cards
Using expansion cards The expansion card slot on your smartphone enables you to add SD cards and MultiMediaCard cards to extend the storage capacity of your smartphone. For example, SD or MultiMediaCard expansion cards can store: • Photos • MP3 audio files •...
Page 182 When you insert an expansion card, the card name appears as a category with a Card icon next to the name. To switch 3. Hold your smartphone with the screen facing you and the card with the label between the applications facing you.
Page 183: Copying Applications To An Expansion Card
7. Select Copy. Before you copy an application to an expansion card, make sure that it is compatible with Palm OS version 5.4 or higher. Some applications do not work with expansion cards and do not allow you to store...
Page 184: Viewing Expansion Card Information
Viewing expansion card information The Card Info application displays general information about the expansion card that is currently in the expansion card slot. • Go to Applications Renaming an expansion card Before copying information If you change the contents of an expansion card, you may at some point want to to, renaming, or formatting rename the card to better match its contents.
Page 185: Customizing Your Smartphone
customizing your smartphone customizing your smartphone :: 183...
Page 186: System Sound Settings
System sound settings You can immediately silence all sounds on your smartphone, including phone ringtones, Calendar alerts, and system sounds. This does not mute the speaker on your Treo™ 650 smartphone during a phone call. You can also record, preview, delete, and send, Setting the Ringer switch sounds on your phone.
Page 187 Setting system volume levels You can set the volume level for system sounds, such as the tone that plays when you synchronize. 1. Go to Applications and select Sounds 2. Select the Application pick list and select General. 3. Select the System Volume and Game Volume pick lists and select a volume level. 4.
Page 188: Display And Appearance
Display and appearance Adjusting the brightness Depending on the lighting conditions in which you’re using your smartphone, you may need to adjust the brightness of the screen. To automatically set the brightness to the preset 1. Press Option low setting, press Option, 2.
Page 189: Setting Date And Time Formats
Setting date and time formats Formats Preferences enables you to select number conventions based on geographic regions. For example, in the United Kingdom, time often is expressed using a 24-hour clock. In the United States, time is expressed using a 12-hour clock with an AM or PM suffix.
Page 190: Aligning The Screen
Aligning the screen Occasionally, your smartphone screen may need to be readjusted. If this occurs, you may see the wrong feature being activated when you tap the screen. To fix the problem, you can align the screen any time. 1. Go to Applications 2.
Page 191: Applications Settings
Applications settings Arranging applications by category You can assign an application to a category and then display a specific category of applications in the Applications View. 1. Go to Applications 2. Open the menus 3. Select Category on the App menu. 4.
Page 192: Setting Default Applications
Reassigning buttons Buttons Preferences lets you select which applications are associated with the quick buttons on your smartphone. We recommend that you leave the primary button assignments on the factory settings until you become comfortable with the features of your smartphone. If you do change them, remember that the directions in this guide, as well as other help features, may refer to the original settings.
Page 193: Locking Your Phone And Info
Locking your phone and info Your Treo smartphone includes several features to protect your phone from inadvertent use and keep your information private. You can lock any of the following features on your phone: • Keyboard: You can use the Keyguard feature to disable the keyboard and all buttons to prevent accidental presses in your bag or pocket.
Page 194: Locking Your Screen
Locking your screen Auto-Keyguard lets you automatically lock the keyboard after a period of inactivity. 1. Go to Applications 2. Select Keyguard. 3. Set either of the following preferences: • Auto-Keyguard: The period of inactivity that passes before the keyboard To change your password, select the Password box, •...
Page 195: Locking Your Smartphone
To permanently unlock your SIM card: 1. Press Phone/Send 2. Open the menus 3. Select Options, and then select Phone Lock. 4. Uncheck the Lock SIM box. 5. When prompted, enter the current PIN and select OK. Locking your smartphone To protect your personal information, you can lock your smartphone so that you need to enter your password to access any of your information or use other features of your smartphone.
Page 196: Setting Owner Preferences
8. Do one of the following: • Select Lock & Turn Off to lock your smartphone immediately. • Press Applications Setting Owner Preferences You can use Owner Preferences to record information that you want to associate with your smartphone, such as your name, company name, and phone number. If you lock your device, the Owner Preferences information appears on the screen that requests your password to unlock it, and you must also enter your password to change the Owner Preferences information.
Page 197: Hiding Or Masking All Private Records
5. Select Done. Working with private entries In most applications you can mark individual entries as private. All private entries remain visible and accessible until you select the Security setting to hide or mask them. When you hide entries, they do not appear anywhere in the application. When you mask entries, a visual placeholder appears where the entry would normally appear.
Page 198: Viewing All Private Records
2. Select the Password box. 3. Select the Lost Password box. 4. Select Yes. If you want additional security for Palm Desktop files, you may wish to purchase a third-party solution. 196 :: Locking your phone and info and select Security ®...
Page 199: Connecting To A Virtual Private Network
Connecting to a virtual private network If you want to use your smartphone to access your corporate email account or other files on your corporate server, you may need to set up a virtual private network (VPN) on your smartphone. A VPN enables you to log in to your corporate server through the company's firewall (security layer).
Page 200: System Settings
System settings Setting the date and time Date & Time Preferences enables you to set the time, date, time zone, and Daylight Savings Time setting for your smartphone. You can check the Enable Local Network box to 1. Go to Applications synchronize the date and 2.
Page 201: Optimizing Power Settings
Optimizing power settings 1. Go to Applications and select Prefs 2. Select Power. 3. Set any of the following preferences: • Auto-off After: The time that elapses before your screen turns off automatically. • Beam Receive: The setting for whether you want your smartphone to receive beamed information.
Page 203: Finding Help
finding help finding help :: 201...
Page 204: Trouble Upgrading
SmithJ. Your user folder is usually located inside one of the following folders: • C:\Program Files\Palm\ • C:\Program Files\Handspring\ in this location: (Mac hard drive) : Users : (Your Mac username) : Documents : Palm : Users.
Page 205 5. Perform a hard reset on your smartphone. See “Resetting your smartphone” on page 205 for instructions. 6. Sync your smartphone with your new desktop software; be sure to select your existing username. 7. Reinstall third-party applications from the copy of your Backup subfolder. (See “Installing applications”...
Page 206: Trouble Installing The Desktop Software
Follow these steps to retry the installation. that lets you synchronize 1. Make sure your computer profile includes administrator rights to install software. with Palm Desktop software or Microsoft In large organizations, these are usually granted by the system administrator.
Page 207: Resetting Your Smartphone
Resetting your smartphone Performing a soft reset A soft reset is similar to restarting a computer. If your smartphone is not responding or you have trouble synchronizing with your computer, a soft reset may help. 1. Press the Battery Door Release button and slide the battery door downward to remove it from your smartphone.
Page 208 3. Continue pressing and holding Power/End with a progress bar, and then the circular Palm Powered logo appears. When the circular Palm Powered logo appears, release Power/End 4. When the “Erase all data?” prompt appears, press Up 5.
Page 209: Replacing The Battery
Replacing the battery Your Treo™ 650 smartphone comes with a replaceable battery. Be sure to use a replacement battery that is compatible with smartphone. 1. Press Power/End to turn off the screen. 2. Press the Battery Door Release button and slide the battery door downward to remove it from your smartphone.
Page 210 208 :: Replacing the battery A. Battery Door Release button B. Battery contacts C. Notch D. Phone contacts...
Page 211: Screen
Screen The screen appears blank 1. When a call lasts longer than one minute, the screen automatically turns off. Press any key except Power/End to wake up the screen. Pressing Power/End hangs up the call. 2. Look closely at the screen. If you can see a dim image, try adjusting the screen brightness (see “Adjusting the brightness”...
Page 212: Network Connection
Network connection Signal strength is weak 1. If you’re standing, move about 10 feet in any direction. 2. If you’re in a building, move near a window. Open any metal blinds. Become familiar with low 3. If you’re in a building, move outdoors or to a more open area. coverage areas where you live, commute, work, and 4.
Page 213 My smartphone makes or answers calls when it’s in a briefcase or pocket Items in your briefcase or pocket may be pressing the onscreen Answer button or otherwise activating screen items. If this happens, be sure to press Power/End turn off the screen before placing your smartphone in a briefcase or pocket. You may also want to disable the screen’s touch-sensitive feature during incoming calls (see “Locking your screen”...
Page 214 My smartphone won’t connect to the Internet Your smartphone supports GPRS and EDGE wireless data networks. To connect to the Internet, you must subscribe to and activate GPRS or EDGE data services with Cingular Wireless. Contact Cingular Wireless to verify that your subscription plan includes high-speed data services and that these services have been correctly activated.
Page 215 I can’t send or receive text or multimedia messages • Make sure the SIM card is inserted correctly (see “Inserting the SIM card” on page 17) and your phone is turned on (see “Turning your smartphone on and off” on page 18). •...
Page 216: Dial-Up Networking
Dial-up networking My computer does not appear on the Trusted Devices screen • If you select Add Device and your computer does not appear on the list, select • Make sure that the computer’s Bluetooth setting is on and that the computer is •...
Page 217: Synchronization
If you don’t see the HotSync Manager icon, click Start, select Programs, select palmOne, and then select HotSync Manager. • Mac: Find the Palm folder on your Mac hard drive. Double-click the HotSync Manager icon in the Palm folder. In the Connection Settings panel, set the Local Setup Port to palmOne USB.
Page 218 Installation CD that came with your smartphone. Synchronization starts but stops without finishing If you upgraded from a previous Palm Powered device or received a system error, such as Sys0505, there may be conflicts with software on your smartphone. 1. Locate your Backup folder and rename the folder (e.g. BackupOld): •...
Page 219 1. Make sure you’re synchronizing with the intended desktop personal information manager (PIM). The Software Installation CD lets you synchronize with Palm Desktop or Microsoft Outlook for Windows. If you use a different PIM, you will need to install third-party software to synchronize. Consult the company that makes the PIM for more information.
Page 220 If you're using Microsoft Outlook: 1. Make sure that you installed the Microsoft Outlook conduit that came with your Treo 650 smartphone. If you're not sure whether this software is installed, reinstall it. 2. Open Microsoft Outlook and correct the wrong entries.
Page 221 3. Select Options, and then select Preferences. 4. Uncheck the New events use time zones box (if it's checked). 5. On your computer, open Palm Desktop software and correct the wrong entries. 6. Manually enter any information you've added to your phone since the last time you synchronized.
Page 222: Email
Email I have problems using my account on my smartphone Occasionally you may experience problems using an email account after you set it up. If you followed the account setup procedure and are experiencing problems using the account, verify that the account complies with your email provider’s requirements by following these steps: •...
Page 223 Auto Sync is not working If Auto Sync is occurring and you turn your phone off or the connection to your email service provider is disconnected, the Auto Sync fails. I have problems sending email If you are able to receive email messages but cannot send them, try these steps, in turn: •...
Page 224 My vCard or vCal email attachment isn’t forwarding correctly Palm Desktop software provides several features that work with email client software on a Windows computer. For these features to work correctly, the email client software must be properly set up. Follow these steps to check the settings: 1.
Page 225 I am using Microsoft Exchange ActiveSync, but the last seven days of email messages and Calendar events are not downloading to my smartphone Check with your system administrator to obtain the name of the mail server that offers you wireless access to the corporate mail system. If you cannot obtain the name of this server (some companies do not give it out, because they do not want wireless access to their servers), you cannot synchronize email messages and Calendar events with the server using Microsoft Exchange ActiveSync.
Page 226: Web
I can’t access a page First, make sure you have Internet access: Open the Web browser and try to view a web page you’ve loaded before. To ensure you’re viewing the page directly from the Treo can open your email Internet, open the menus application when you select an email address on a web...
Page 227: Camera
Camera Here are some tips for taking good photos with the built-in camera: • Clean the camera’s lens with a soft, lint-free cloth. • Take photos in bright lighting conditions. Low-light images may be grainy, due to the sensitivity of the camera. •...
Page 228: Getting More Help
Third-party applications Sometimes, third-party applications can cause conflicts on your smartphone. Third- party applications that modify wireless features may require extra troubleshooting. If you recently installed an application and your smartphone seems to be stuck, try the Remember, not all third- following: party applications were 1.
Page 229: Error Messages
Error messages Your smartphone is designed to minimize interruptions when a system error occurs. If your smartphone encounters a system error, it automatically resets itself and resumes functioning as normal. If possible, it even turns your phone back on if it was on before the error occurred.
Page 230: Making Room On Your Smartphone
Making room on your smartphone If you store a large number of records, or install many third-party applications, the internal memory on your smartphone may fill up. Here are some common ways to clear space on your smartphone: • VersaMail: Emails that have large attachments can quickly consume memory on your smartphone.
Page 231: Voice Quality
Voice quality Is the other person hearing an echo? • Try decreasing the volume on your smartphone to avoid coupling or feedback on the other person’s end. This applies to both the speakerphone and to the handset earpiece. • Position the smartphone handset closer to your ear to prevent sound leaking back to the microphone.
Page 232: Where To Learn More
If you need more information • Books: Many books on Palm Powered devices, such as “Now You Know Treo”, are available in local or online book retailers (look in the computers section), or visit www.palmOne.com.
Page 233 glossary glossary :: 231...
Page 234 Palm OS phone. A trademark of PalmSource, Palm OS is known for its simplicity of use and for the large number of applications that can be added to your smartphone. palmOne computer that enables you to install Palm OS applications and other information on your smartphone.
Page 235 PIM (personal information manager): A genre of software that includes applications such as Palm Desktop software, Microsoft Outlook, Lotus Notes, and ACT!. PIMs generally store contacts, schedules, tasks, and memos.
Page 237: Regulatory Information
regulatory information regulatory information :: 235...
Page 238 FCC RF Safety Statement In order to comply with FCC RF exposure safety guidelines, users MUST use one of the following types of bodyworn accessories. 1. A Palm™ brand body-worn accessory that has been tested for SAR compliance and is intended for use with this product. 236 :: regulatory information 2.
Page 239 Your Treo 650 is compatible with select TTY devices. You can connect a TTY/TDD machine to your phone through the headset jack, but you cannot use your headset jack with a headset while this mode is enabled.
Page 240 Blackouts and Seizures Blinking lights, such as those experienced with television or playing video games, may cause some people to experience blackout or seizure, even if never experienced before. In the event a smartphone user should experience any disorientation, loss of awareness, convulsion, eye or muscle twitching or other involuntary movements, stop use immediately and consult a doctor.
Page 241 hazard, or medical emergencies. Remember, 9-1-1is a free call on your smartphone! 9. Use your smartphone to help others in emergencies. Your smartphone provides you a perfect opportunity to be a “good Samaritan” in your community. If you see an auto accident, crime in progress, or other serious emergency where lives are in danger, call 9-1-1, as you would want others to do for you.
Page 243: Specifications
specifications specifications :: 241...
Page 244 (16-bit color) Keyboard • Built-in QWERTY keyboard plus 5-way navigator • Backlight for low lighting conditions Included software • Phone (including Palm OS Contacts, Favorites, Dial Pad) • Camera • Messaging (text and multimedia) • Web browser (Internet) • VersaMail •...
Page 245 System • Windows 2000 or XP with USB port requirements • Mac OS 10.2 –10.3 with USB port Operating and • 32°F to 104°F (0°C to 40°C) storage temperature • 5% to 90% RH range • Later versions may also be supported specifications :: 243...
Page 247 index index :: 245...
Page 248 Numerics 5-way navigator, using 32 accented characters 37–39 accessing command buttons 34 Dial Pad 45 Phone application 44 accounts setting up VersaMail on phone 74, 75 switching between 80 activating items 34 active calls adding a second 52 barring 55 ending 51 forwarding 54–55 managing 50–55...
Page 249 68 chatting 112 choosing music 142 color, system 188 color-coding appointments 151 command buttons, accessing 34 components of Treo 650 6, 7 computers synchronizing with 21, 28 transferring information from 21 transferring music from 139 conference calls 53...
Page 250 204 installing applications 169–170 internal memory, freeing up 228 items highlighting 33 selecting or activating 34 items needed to use Treo 650 8 iTunes 140 keyboard dialing calls from 45 overview 36–37 Keyguard 191 language selection screens 26...
Page 251 104 entering information with 21 overdue tasks 153, 158 Owner Preferences 194 Palm Desktop software entering information with 21 Palm OS features independent of wireless fea- tures 18 password lock, system 193 pausing video recording and playback 133 PCs. computers...
Page 252 144 repeating events, displaying 154 replacing battery 207 replying to messages with VersaMail 78 required items to set up Treo 650 8 resetting 205 resolution of photos and videos 132, 225 resolution pick list 132, 133 retrieving voicemail 49...
Page 253 28 Treo 650 features 10 turning on and off 18 trusted devices 61 trusted pairs 61, 128 turning Treo 650 on and off 18 unauthorized users 191 unread email messages 68, 153 untimed events 154 updating information 21 updating information 28...
Page 254 Web browser 116, 118, 118–119, 120 setting initial view for 121 wireless features independent of Palm OS fea- tures 18 World Clock 162 252 :: index...

palmOne Treo 650 Using Manual

Quick Links

Related Manuals for palmOne Treo 650

Summary of Contents for palmOne Treo 650