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Related Manuals for Bematech MP-4000
Summary of Contents for Bematech MP-4000
- Page 2 MP-4000 TH User’s Manual P/N: 501.1101.00 - Rev.1.2 September 2007 (First edition: December 2006) Copyright© by Bematech S.A, Curitiba-PR, Brazil. All rights reserved. No part of this publication may be copied, reproduced, adapted or translated without the prior written permission of Bematech S.A., except when allowed by patent rights.
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Page 3: Table Of Contents
MP-4000 TH . Revision 1.2 Preface ... 6 Who should read this manual?... 6 How this manual is organized? ... 6 Related publications and software ... 6 Where to find more information ... 6 EMC, Safety and Other Applicable Standards ... 7 FCC Compliance Statement ... - Page 4 Near End Paper Sensor Configuration ... 18 24.1. Adjusting the Paper Length in the Near-End-Paper Sensor Indicator ... 18 Paper Width / Print Width Configuration ... 18 25.1. Adjusting the Paper Width ... 19 Command Set Configuration ... 19 Print Mode Configuration ... 19 Communication Interface Configuration ...
- Page 5 MP-4000 TH . Revision 1.2 Cutter... 30 External Cleaning ... 30 Chapter 4 ... 31 Troubleshooting ... 31 Chapter 5 ... 33 Technical Specifications ... 33...
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Page 6: Preface
Preface This manual assists you with the installation, configuration and usage of this Bematech product. Who should read this manual? This manual is intended for use by persons who are installing, using or testing the product. The manual should also be used for product troubleshooting. How this manual is organized? Chapter 1 - "Getting Started"... -
Page 7: Emc, Safety And Other Applicable Standards
MP-4000 TH . Revision 1.2 EMC, Safety and Other Applicable Standards Product Name: MP-4000 TH The following standards apply only to the products that are so labeled. (EMC is tested using the Wearnes WDS060240 power supply). North America: EMI: FCC Class A... -
Page 8: Nom-019-Scfi-1998
This product was tested and was certified with the cULus mark, for Canada and USA, by the UL60950 standard. NOM-019-SCFI-1998 This product complies with the Mexican Official Standard NOM-019-SCFI-1998 – Safety for Data Processing Equipment. WEEE This product complies with the WEEE 2002/96/EC Directive from the European Community. 9.1. -
Page 9: Safety Information
- Be sure to use the specified power source. Connection to an improper power source may cause malfunction or fire *. - Do not connect a telephone line to the Printer Drawer Connector; otherwise, the product and telephone line may be damaged. -
Page 10: Chapter 1
If any parts are missing or damaged, please contact your dealer for assistance. Introduction The MP-4000 TH is a fast high quality POS printer using the thermal technology for printing, being compatible with most cash systems on the market. The printer can be used with banking equipment, computer peripheral systems, ECR and POS systems. -
Page 11: Product Characteristics
- Banks - Drugstores - Supermarkets Description of Models The MP-4000 TH is available in the following models: MP-4000 TH with RS-232 Serial Interface (DB9 connector); MP-4000 TH with RS-232 Serial Interface (DB25 connector); MP-4000 TH with IEEE1284 Parallel Interface;... -
Page 12: Optional Items And Accessories
User’s Manual Bematech products used with this product: Smart Box 2000 Smart Box 5000 Bematech Cash Drawer * Please visit Bematech website for more information about these products. www.bematech.com Optional Items and Accessories IEEE1284 Parallel Interface RS-232 Serial Interface (DB25 connector) RS-232 Serial Interface (DB9 connector) USB Interface Ethernet Interface... -
Page 13: Chapter 2
MP-4000 TH . Revision 1.2 Chapter 2 Setting Up Your Product Installing Here you can see the main parts of this printer. Spacer (inside the printer) *Shipped only with part number 101.2211.00... -
Page 14: Plugging In The Power Adapter
Where to place the printer The MP-4000 TH should be placed on a plain, stable surface located indoors or protected from the weather. Avoid enclosing the printer or keeping it obstructed. Connections It is possible to connect up to three cables to the printer. All connections are placed at the back of the printer (there can be different connections depending on the configuration of the Printer Interface Board). -
Page 15: Turn On Your Product
2– Drop in the Paper Roll, pull the paper so it protrudes outwards in front of the printer and make sure the sides of the paper are as shown in the picture. 3- Close the cover and notice that the printer status LED ( ) is green. The printer is ready to be used. -
Page 16: Connecting The Communication Cables
Verify On/Off Switch and make sure the printer is turned off. The printer is configured by factory default to work with Bematech and EPSON Cash Drawers. The printer configuration is usually compatible with many Cash Drawers in the market. If you are not sure of this compatibility, do not connect the cash drawer cable and verify the printer’s... -
Page 17: Configuring
The printer is set up by factory default for most users. For those who need a special configuration, the MP-4000 TH offers various settings. These options can be modified through the Printer’s menu. Several settings can be changed in the Printer Menu. -
Page 18: Print Density Configuration
In this section, you can configure the paper width used and the print width adopted by the software in the printer. You can configure to: Paper Width (mm) You must also adjust the paper roll spacer located inside the printer, as described below: Print Width (mm) 82.5 82.5 82.5... -
Page 19: Adjusting The Paper Width
Keep it stored if in the future you will need to change back to a different paper width. Command Set Configuration In this section you can configure the command set that the printer will recognize when receiving printer commands from the host system. -
Page 20: Communication Interface Configuration
29.2. Dip Switches By turning on the printer while pressing the Cut button, the MP-4000 TH will print a Quick Reference Table with the LED Error Codes and a Table with Dip Switch Configuration for the serial interface. - Page 21 MP-4000 TH . Revision 1.2 Pull the interface card out of the card slot. With the COM 1 Card, the easiest way is to grab and pull the connector of the interface cable with the screws fastened to the interface card; the whole interface card should come out.
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Page 22: Cable Connection
Output User’s Manual Description Power Supply (+5 VDC) Data reception. The data for the printer will be received in this pin. Data transmission. The data from the printer will be transmitted in this pin. DC ground. Request to send. If the level is low, the printer can receive data. -
Page 23: Parallel Interface
MP-4000 TH . Revision 1.2 30.1. Parallel Interface 30.2. Specification The port to the PC is a Parallel port (IEEE12284), which operates with the following characteristics: Unidirectional (standard centronics SPP) and Bi-directional (EPP). 30.3. Cable connection Male Centronics 36 19, 20... -
Page 24: Usb Interface
10/100. To use the printer configure the IP address and net mask that the printer will use. If no value is configured, it will be used what is in the memory of the printer (configured by the Printer’s Menu). The standard configuration is 10.10.100.100 and the net mask is 0.0.0.0. -
Page 25: Cable Connection
Cable connection Male RJ-45 The configuration of this cable is to connect the printer to a Hub or Switch. To connect the printer directly to a microcomputer, using the Ethernet interface, use a standard crossover cable. 8 7 6 5 4 3 2 1... -
Page 26: Cash Drawer Interface
Disconnect the printer from the PC and from the power supply Unscrew the cartridge from the rest of the printer. Hold the printer and move the cartridge towards the screw hole; at the same time, hold down the clips that are holding the cartridge in its working position. -
Page 27: Chapter 3
If you must leave printouts in the printer, be aware that more than 15 tickets will increase the risk of blocking the paper exit and a paper jam may occur. To avoid any problem, it is recommended to use only partial cut in applications that need to leave cut tickets at the printer. -
Page 28: Leds
This LED is used to indicate information on the current printer status. Generally, if it is green your printer is ready to print. If it is yellow you must act to bring the printer back to the ready status. If you come to a situation that this LED is blinking in red, a more serious problem has occurred. -
Page 29: Dump Mode
The User Utility software is a Windows-based application that has several basic and advanced functions for the MP-4000 TH printer. It can be used to test the behavior of several settings in the printer, and to print in many different ways, with different resources; it can also be used to test different settings if a special application requires a fine tuning of the printer. -
Page 30: Sensors
Sensors During normal operation paper particles will build up inside the printer. This is normal, but dust and paper particles can prevent the sensors from functioning properly. To avoid that, verify once a year that the sensor surfaces are unobstructed. To remove small paper particles from the sensors, use a small brush to wipe off the dust and paper particles. -
Page 31: Chapter 4
MP-4000 TH . Revision 1.2 Chapter 4 Troubleshooting The following table describes some of the problems that may occur while using the printer. For every problem there is a possible cause and a suggested procedure to solve the problem. Problem There is no power in the electric outlet. - Page 32 Remove the crumpled paper from the printer and install a new paper roll. If necessary, remove the rest of the disrupted paper. If the blade is blocked, switch off the printer. Open the cover. Remove the objects that are blocking the blade, such as paper clips.
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Page 33: Chapter 5
MP-4000 TH . Revision 1.2 Chapter 5 Technical Specifications Characteristics Method: Printing Speed: Paper Feed Speed: Dot Density: Printing Characteristics Printing Width: Characters per Line: Characters Set: - Bar Codes: EAN-8, EAN-13, CODE 39, CODE 93, CODE 128, ITF, CODABAR, UPC-A, UPC-E, ISBN,...