Access to the Helpdesk is at no charge to purchasers of new
products for the first 12 months of that product's life. After that
period, a different phone number is used and charges are debited
to your telephone account. The current charge rates are specified
when you ring the chargeable support number. You are asked to
signify your acceptance before any charges are incurred.
The Helpdesk numbers are:
first 12 months
after 12 months
fax number
We encourage you to have all the relevant information on hand
when you ring. The more information you prepare, the faster
we can help solve the problem. This information includes the
user's guide for your EPSON product, type of computer,
operating system, application programs, and any other
information you feel is required.
For Singapore users
Contact the telephone and fax numbers below:
Phone:
Fax:
For Hong Kong users
To obtain technical support as well as other after-sales services,
users are welcome to contact EPSON Hong Kong Limited.
6-28
Troubleshooting
(02) 9903 9040
(02) 9903 9189
(065) 337-7911
(065) 334-1185
1 902 263 192