Epson 5000+ User Manual

Epson 5000+ User Manual

24-pin dot matrix printer
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  • Page 2 ® EPSON 2 4 - P I N D O T M A T R I X P R I N T E R ActionPrinter 5000+ ™ User’s Guide...
  • Page 3 NOTE To prevent damage during shipping, several pieces of protective material are packed with your printer. You must remove these before you assemble your printer. -HINWEIS Zur Vermeidung von Transportschäden wurde der Drucker durch schützende Verpackungsteile gesichert. Diese Teile vor dem Zusammenbau des mssen Druckers entfernt werden.
  • Page 4 Original Epson Products or Epson Approved Products by Seiko Epson Corporation. Epson and Epson ESC/P are registered trademarks and Epson ESC /P 2 is a trademark of Seiko Epson Corporation.
  • Page 5: Fcc Compliance Statement

    FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception.
  • Page 6 There are a few things you should know about printing on single sheets as opposed to continuous paper. When you print on single sheets, you may notice that your printer prints the first page of your file correctly but then prints too low on the next page, or that it prints the last few lines from one page onto the next.
  • Page 7 Where to Get Help for United States Epson America provides customer support and service through a nationwide network of authorized Epson dealers and Service Centers. Epson also provides the following support services through the Epson Consumer Resource Center at (800) 922-8911:...
  • Page 8: For United Kingdom Users

    Claims are made by the user returning the product to the supplier from whom it was purchased or, if this is impractical, to any Epson supplier who also handles the same product. In the event of any difficulty, users are requested to contact the Service Co-ordinator Manager at Epson (UK) Limited.
  • Page 9: Safety Information

    Use of options Epson (UK) Limited shall not be liable against any damages or problems arising from the use of any options or consumable products other than those designated as Original Epson Products or Epson Approved Products by Epson (UK) Limited.
  • Page 10 The green and yellow wire must be connected to the terminal in the plug which is marked with the letter E or with the earth symbol or coloured green or green and yellow. The blue wire must be connected to the terminal in the plug marked with the letter N or coloured black.
  • Page 11: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
  • Page 12 9. Do not locate this product where the cord will be walked on. 10. If an extension cord is used with this product, make sure that the total of the ampere ratings on the products plugged into the extension cord does not exceed the extension cord ampere rating.
  • Page 13 E. If the product has been dropped or the cabinet has been damaged. F. If the product exhibits a distinct change in performance, indicating a need for service.
  • Page 14: Table Of Contents

    Warnings, Cautions, and Notes ....Printer Parts ......
  • Page 15 Envelopes ......2-27 CHAPTER 3 USING THE PRINTER Control Panel ......3-2 Lights .
  • Page 16 Condensed printing ....3-26 Data Dump Mode ..... . . 3-26 USING PRINTER OPTIONS CHAPTER 4 Cut-Sheet Feeders .
  • Page 17 CHAPTER Cleaning the Printer ..... . . 5-2 Replacing the Ribbon ..... . 5-3 Transporting the Printer .
  • Page 18 COMMAND SUMMARY CHAPTER 8 Using the Command Summary ....Commands Arranged by Topic ....General operation .
  • Page 19: Introduction

    Easy paper handling. The printer has four paper paths to suit your printing needs top, rear, bottom, and front. Epson’s ESC/P2. This is the first dot matrix printer control language to offer scalable fonts and enhanced graphics. Compatibility. The printer supports the Epson ESC/P commands widely used in application software.
  • Page 20: More About Esc/P2

    ESC/P2 drivers may be available to enable your software to use your printer’s scalable fonts. Contact your software manufacturer or Epson to ask about special ESC /P 2 drivers. For graphic-based software, such as Microsoft Windows, ESC/P2 works with your software to provide enhanced graphics printing capability.
  • Page 21 Optional interface cards are available to supplement the printer’s built-in parallel interface. See Chapter 4 for more information. The last figure in option part numbers, represented by an asterisk (*), varies by country. Contact your local Epson dealer for the part number in your country. Introduction 3...
  • Page 22: Finding Your Way Around

    Chapter 6 for a list of problems and solutions. Other chapters contain information on options, general maintenance, specifications, and printer commands. See the end of this manual for a glossary of printer terms and an index. Warnings, Cautions, and Notes Warnings...
  • Page 23: Printer Parts

    Printer Parts Introduction 5...
  • Page 24: Chapter 1 Setting Up The Printer

    Attaching the paper guide ....1-9 Testing the Printer ......1-10 Plugging in the printer .
  • Page 25: Unpacking The Printer

    Caution: There are several versions of the printer designed for different voltages, and it is not possible to adjust the printer for use at another voltage. If the label on the back of the printer does not show the correct voltage for your country, contact your dealer.
  • Page 26: Choosing A Place For The Printer

    Choosing a Place for the Printer When selecting a place to set up your printer, be sure to follow the guidelines below. Place the printer on a flat, stable surface. Place the printer close enough to the computer for the printer's interface cable to reach it.
  • Page 27: Assembling The Printer

    If you plan to use a printer stand, follow these guidelines: Use a stand that supports at least 16.0 kg (35.3 lbs). Never use a stand that tilts the printer at an angle of more than 15 degrees from horizontal. If you install a cut-sheet feeder, the stand must keep your printer level.
  • Page 28: Installing The Ribbon Cartridge

    Before installing the ribbon cartridge, make sure that the power cord is not plugged into an electrical outlet. 1. Raise the paper-guide cover and rest it on the printer cover. Lift the paper guide up and off. Lift the printer cover up and off.
  • Page 29 2. Slide the print head to the middle of the printer. Turn the ribbon-tightening knob in the direction of the arrow. This removes any slack in the ribbon and makes it easier to install. Next, hold the ribbon cartridge by its handle and push it firmly down into position;...
  • Page 30 Also check that the ribbon is not twisted or creased. Replace the paper-tension unit by placing it on the printer’s mounting pegs; then lower the front of the unit into place. Press on the front of both sides of the paper-tension unit until you feel it click into place.
  • Page 31 Replace the printer cover by first inserting the front tabs into the slots on the printer; then lower it into place. Note: You install the optional #7768 or #7770 film as you install the ribbon cartridge. However, guidelines below when using a film ribbon: Print on ordinary paper only.
  • Page 32: Attaching The Paper Guide

    Attaching the paper guide 1. Place the notches on the paper guide straight down over the mounting posts on the printer. 2. Lower the paper guide until it stops in the upright position. Raise the paper guide cover and rest it against the paper guide.
  • Page 33: Testing The Printer

    Plugging in the printer 1. Make sure the printer is turned off. 2. Check the label on the back of the printer to make sure the voltage required by the printer matches that of your electrical outlet.
  • Page 34 By holding down a certain button while you turn on the printer, you can perform the self test in draft or LQ mode, or you can print out a list of the current DIP-switch settings. These buttons are listed below:...
  • Page 35 4. Insert a sheet of paper between the edge guides until it meets resistance. After a few seconds, the printer loads the paper to the loading position and begins printing the self test.
  • Page 36: Connecting The Printer To Your Computer

    Connecting the Printer to Your Computer If the self test prints correctly, you are ready to connect your printer to the computer. Use a shielded twisted-pair parallel cable to connect your computer to the printer’s built-in parallel interface. Setting Up the Printer...
  • Page 37 Connect the parallel interface cable as described below: 1. Make sure both the printer and computer are turned off; then plug the cable connector securely into the printer’s parallel interface connector. Squeeze the wire clips together until they lock in place on either side of the connector.
  • Page 38: Configuring Your Software For The Printer

    LQ-2550 If none of these printers is listed, select the first one available from the following list: LQ, FX, LX, RX, MX, Epson printer, Standard printer, Draft printer. Because the printers in this list are 9-pin printers, your graphics printing may not be correct.
  • Page 39: Chapter 2 Paper Handling

    C h a p t e r Paper Handling Selecting a Paper Feeding Method....2-2 Setting the paper-release lever ....2-2 Using Single Sheets .
  • Page 40: Selecting A Paper Feeding Method

    Selecting a Paper Feeding Method Your printer can feed single sheets from the top and front and continuous paper from the rear, front, and bottom. Also, you can use the tractor unit for continuous paper as either a push or pull tractor.
  • Page 41 Single sheet This position is for loading single sheets. Push tractor This position is for loading continuous paper from the rear, with the tractor in the push-tractor position. Pull tractor This position is for loading continuous paper from the rear, front, or bottom, with the tractor in the pull-tractor position.
  • Page 42: Using Single Sheets

    Using Single Sheets Your printer can print on single sheets of paper from 148 mm (5.8 inches) to 257 mm (10.1 inches) wide. You can load single sheets from either the top or front of the printer. Loading single sheets from the top 1.
  • Page 43 Then adjust the right edge guide to match the width of your paper. Insert the paper firmly between the edge guides until it meets resistance; after a few seconds, the printer automatically advances the paper to the loading position. Paper Handling 2-5...
  • Page 44: Loading Single Sheets From The Front

    To eject the paper, press the LOAD/EJECT button. Loading single sheets from the front 1. Move the paper-release lever to the single-sheet position and open the front cover. 2. Turn on the printer. The OPERATE light on the control panel comes on. 2-6 Paper Handling...
  • Page 45 1/l0-inch increments to increase the size of the left margin on your paper. While aligning the paper’s left edge with the edge guide, insert the paper firmly until it meets resistance; after a few seconds, the printer automatically loads the paper to the loading position. Paper Handling 2-7...
  • Page 46: Using Continuous Paper

    Caution: Use the knob on the right side of the printer only to clear paper jams when the printer is off. Otherwise, you may damage the printer or cause it to lose the top-of-form position. If the platen turns but the printer doesn’t load the paper, completely remove the paper and re-insert it more firmly.
  • Page 47: Tractor Position And Available Paper Paths

    If you want to feed paper through the bottom paper slot, use a printer stand that has a large enough opening for paper to feed from the bottom without obstruction.
  • Page 48: Installing In The Push-Tractor Position-Installing

    Installing in the push-tractor position Make sure the printer is turned off. Lift the printer cover and the paper guide up and off the printer. If necessary, remove the tractor from the pull-tractor position by pressing the lock tabs open while lifting the tractor up and out of the mounting slots.
  • Page 49 Lift the printer cover up and off. Grasp both ends of the clear plastic paper-tension unit and lift it up from the front and lift it off the printer. If necessary, remove the tractor from the push-tractor position by pressing the lock tabs open while lifting the tractor up and out of the mounting slots.
  • Page 50: Loading Continuous Paper With The Push Tractor

    Loading continuous paper with the push tractor 1. Make sure the printer is turned off, the paper-guide cover is resting on the printer cover, and the paper guide is removed. 2. Make sure the tractor is in the push-tractor position and the paper-release lever is in the push-tractor position.
  • Page 51 Slide the left sprocket unit to approximately 12 mm (½ inch) from the far left position and push the sprocket lock lever back to lock it in place. Then slide the right sprocket unit to match the width of your paper, but do not lock it. Move the paper support so it is midway between the sprocket units.
  • Page 52 You can also advance the paper to the loading position by pressing the LOAD/EJECT button. Caution: Use the knob on the right side of the printer only to clear paper jams when the printer is off. Otherwise, you may damage the printer or cause it to lose the top-of-form position.
  • Page 53: Removing Continuous Paper From The Push Tractor

    When the tractor is in the pull-tractor position, do not use the TEAR-OFF button or the fo the standby position. 1. Make sure the printer is turned off and the paper guide and the printer cover are removed. LOAD/EJECT button to feed the paper back...
  • Page 54 2. Make sure the tractor is in the pull-tractor position and the paper-release lever is in the pull-tractor position. Release the tractor’s sprocket units by pulling the sprocket lock levers forward. 2-16 Paper Handling...
  • Page 55 Slide the left sprocket unit to approximately 12 mm (½ inch) from the far left position and push the sprocket lock lever back to lock the sprocket unit in place. Then slide the right sprocket unit to match the width of your paper, but do not lock it in place.
  • Page 56 Pull the paper up until the perforation between the first and second pages is even with the top of the printer’s ribbon. 8. If you insert paper through the front paper slot, re-attach the front cover.
  • Page 57 Then lock it in place by pushing the sprocket lock lever back. 12. Place the notches on the paper guide straight down over the mounting posts on the printer. 13. Slightly lift the paper guide and then lower it until it rests on the printer.
  • Page 58: Removing Continuous Paper From The Pull Tractor

    Chapter 3. Caution: Use the knob on the right side of the printer only to clear paper jams when the printer is of. Otherwise, you may damage the printer or cause if to lose the top-of-form position.
  • Page 59: Switching Between Continuous Paper And Single Sheets

    Switching to single sheets To switch from continuous paper to single sheets, follow the steps below. 1. If any printed sheets remain in the printer, press the TEAR OFF button to advance the paper to the tear-off position. 2. Tear off the printed pages.
  • Page 60: Switching To Continuous Paper

    If a single sheet is in the paper path, press the LOAD/EJECT button to eject it. Slightly lift the paper guide and then lower it until it rests on the printer. Slide both edge guides to the middle of the paper guide. 2-22 Paper Handling...
  • Page 61: Printing On Special Paper

    Printing on Special Paper In addition to printing on single sheets and continuous paper, your printer can print on a wide variety of other paper types, such as envelopes, labels, and multi-part forms. Before printing on special types of paper, you need to change the paper-thickness setting.
  • Page 62: Paper-Thickness Lever

    Paper-thickness lever Set the paper-thickness lever to match the thickness of your paper according to the table below. Paper Type Ordinary paper (with film ribbon) Thin paper Ordinary paper (single sheets or continuous) Multi-part forms (carbonless) 2 sheets (original + 1 copy) 3 sheets (original + 4 sheets (original + Envelopes...
  • Page 63: Multi-Part Forms

    Multi-part forms Your printer can print on both single-sheet and continuous multi- part forms. You can load single-sheet multi-part forms only in the front paper slot. You can use multi-part forms of up to four parts (including the original). Make sure you set the paper-thickness lever to the proper position.
  • Page 64: Labels

    Since labels are especially sensitive to temperature and humidity, use them only under normal operating conditions. Do not leave labels loaded in the printer between jobs; they curl around the platen and may jam when you resume printing. To remove labels from the paper path after you finish printing, first tear off the labels at a point before the paper slot.
  • Page 65: Envelopes

    Always set the paper-thickness lever to position 2, 3, or 4 depending on the thickness of the envelope. Always feed an envelope by pushing the wide edge into the printer until it meets resistance. Caution: Only use envelopes under normal operating conditions.
  • Page 66: Chapter 3 Using The Printer

    ........Using the Printer 3-1 3-10 3-14...
  • Page 67: Control Panel

    OPERATE (green) On when the operate switch is on and power is supplied. PAUSE (orange) On when the printer is not ready to print data. The PAUSE light is off unless you press the pause button to prevent printing. DATA (orange) On when the printer’s buffer contains data,...
  • Page 68 PAPER OUT (red) On when the printer runs out of paper. BIN 1 (green) On when bin 1 of the optional cut-sheet feeder is selected for paper feeding. BIN 2 (green) On when bin 2 of the optional cut-sheet feeder is selected for paper feeding.
  • Page 69: Buttons

    LOAD/EJECT Press this button to load single-sheet or continuous paper to the loading position. However, the printer normally loads paper automatically. If single-sheet paper is already in the loading position, use this button to eject the sheet. If continuous paper is in the loading or tear-off position, press this button to feed it backward to the standby position.
  • Page 70: Other Control-Panel Features

    The typestyle samples on the panel are meant as guides only; actual printed results may differ slightly. Other control-panel features The control panel also gives you access to the two other special functions. (LOAD/EJECT) (LF/FF) Reverse-feeds paper in 1/180-inch increments. Feeds paper forward in 1/180-inch increments. Using the Printer 3-5...
  • Page 71: Dip Switches

    Self test: Data dump: DIP Switches By setting the printer’s two sets of DIP switches, you can control various printer features, such as the graphics character set and page length. New settings take effect whenever the printer is turned on. The DIP switches are located inside the compartment next to the control panel.
  • Page 72 Do not use a pencil tip to change a DIP-switch setting. The tip may break off and damage the switch. Close the DIP-switch cover. The new DIP-switch settings take effect when you turn on the printer. Using the Printer 3-7...
  • Page 73: Dip-Switch Tables

    ** SW 1-6 has no function on printers other than the European version. DIP switch 2 * The asterisks indicate the default or factory settings, The defaults for DIP switches 1-1, 1-2, 1-3, 1-4, 2-1, and 2-2 vary according to the country, 3-8 Using the Printer...
  • Page 74: International Character Sets

    PC 852 (East Europe)** * These character tables are not available on the European version, ** These character tables are available only on the European version, Set the international character set according to the table above. Using the Printer 3-9...
  • Page 75: Dip-Switch Functions

    1-4 is on, the international character set is always USA. Character tables Your printer has either 13 (for the European version) or 8 (for other versions) built-in character tables: 1 italics table and 12 (for the European version) or 7 (for other versions) graphics character tables.
  • Page 76: Print Direction

    When DIP switch 1-6 is off, the printer operates in ESC/P2 mode. By setting the DIP switch to on, the printer operates in IBM emulation mode. In this mode, the printer emulates an IBM Proprinter X 24E. All the commands available on this IBM printer are available in this mode, except one: Define User-Defined Characters (ESC =).
  • Page 77: Code Page Selection

    With SW 1-8 On, ESC 3, ESC A, ESC J, and ESC function the same as in ESC/P. Code page selection Code pages 437 Greek 3-12 Using the Printer See table below Set 2 Set 1 Off* 12 in. 11 in.
  • Page 78 Input buffer The printer stores data sent from your computer in its input buffer. Keep DIP switch 1-7 off to select an 8 KB buffer. Skip-over-perforation Turning DIP switch 1-8 on when you are using continuous paper enables the skip-over-perforation function. Use this function to leave a l-inch (25.4-mm) margin between the last...
  • Page 79: Micro Feed

    Auto line feed When auto line feed is on (DIP switch 2-4 on), the printer accompanies each carriage-return code (CR) received with a line-feed code (LF). If your printer is double spacing, turn DIP switch 2-4 off. If each line overprints the next, turn DIP switch 2-4 on.
  • Page 80: Adjusting The Loading Position

    1. Make sure the printer is turned on. If necessary, lift the printer cover up so you can see the paper position. 2. Load either continuous or single-sheet paper. (Load...
  • Page 81 For continuous paper, the printer remembers this new position even after it has been turned off and back on. The printer has a minimum and maximum loading position. If you try to advance the loading position beyond these limits, the printer beeps and the paper stops moving.
  • Page 82: Tear Off

    After you have finished printing, you can use the tear-off feature to advance continuous paper on the push tractor to the tear-off edge of the printer. You can then easily tear off printed sheets. When you resume printing, the printer automatically feeds paper back to the loading position.
  • Page 83: Using The Tear Off Button

    Using the TEAR OFF button Whether or not the printer is in tear-off mode, you can use the button to advance continuous paper to the tear-off TEAR OFF position by following the steps below.
  • Page 84: Adjusting The Tear-Off Position

    While holding down the button to adjust the the page or press the position to a higher position on the page. The printer remembers the new tear-off position. 3. Tear off any printed pages. When you begin printing, the printer automatically feeds the paper back to the loading position and begins printing.
  • Page 85: Typestyles

    The font remains selected until you select another. With Epson’s new ESC/P 2 printer control language, you can also select scalable fonts. In addition to scalable Roman and Sans Serif fonts, Roman T and Sans Serif H fonts are available in scalable.
  • Page 86 Roman T with best wishes best wishes with with best wishes with best wishes with best wishes with best wishes with best wishes Using the Printer 3-21...
  • Page 87 Sans Serif H with best wishes with best wishes with best wishes with best wishes with best wishes with best wishes with best wishes 3-22 Using the Printer...
  • Page 88 The following shows sample characters for the draft and LQ fonts: Draft Epson Courier Epson Roman Epson Roman Proportional Epson Sans Serif Using the Printer 3-23...
  • Page 89 Epson Sans Serif Proportional Epson Prestige Epson Script Epson Script C Epson Orator Epson Orator-S 3-24 Using the Printer...
  • Page 90: Character Spacing

    The printout below compares the different types of spacing: T h i s i s 1 0 c p i p r i n t i n g . This is 12 cpi printing. This is 15 cpi printing. This is proportional printing. Using the Printer 3-25...
  • Page 91: Condensed Printing

    Data dump mode is a special feature that allows experienced users to find the cause of communication problems between the printer and computer. In data dump mode, the printer produces an exact printout of the codes it receives. To use data dump mode, follow these steps: 1.
  • Page 92 4. Next, run either an application program or a program you have written in any programming language. Your printer prints all the codes it receives, as shown below. 5. To turn off data dump mode,press the PAUSE button to stop printing and then turn the printer off.
  • Page 93: Using Printer Options

    Installing an interface card ....4-17 The C823051 /C823061 serial interface card ..4-18 Using Printer Options 4-1...
  • Page 94: Cut-Sheet Feeders

    You follow the same steps to install either the single-bin or high-capacity cut-sheet feeder: 1. Make sure the printer is turned off. Remove the paper guide and the printer cover. 2. If the standard tractor is installed in the pull-tractor position, remove it and re-install in the push-tractor position.
  • Page 95 Hold the cut-sheet feeder in both hands and press back on the latch levers on each side. Fit the notches in the cut-sheet feeder over the mounting posts on the printer. Release the latch levers and lower the cut-sheet feeder until it rests on the printer.
  • Page 96: Loading Paper With The Single-Bin Cut-Sheet Feeder

    Loading paper with the single-bin cut-sheet feeder Load paper using the single-bin cut-sheet feeder as follows: 1. Turn off the printer. If necessary, raise the paper guide cover, rest it on the printer cover, and remove the paper guide. 2. Slide the left paper guide so it is aligned with the triangle mark.
  • Page 97 Push the paper-set levers back to clamp the paper against the guide rollers. If necessary, attach the stacker-support wires (that come with the cut-sheet feeder) to the edge guides of the paper guide. Using Printer Options 4-5...
  • Page 98: Loading Paper Or Envelopes With The High-Capacity Cut-Sheet Feeder

    9. Replace the paper guide by placing the notches on the paper guide straight down over the mounting posts on the printer. Lower the paper guide into position and then slide the edge guides to the middle. 10. Raise the paper-guide cover and rest it against the paper guide.
  • Page 99 Next, slide the right paper guide to roughly match the width of your paper. Slide the paper support midway between the paper guides. Using Printer Options 4-7...
  • Page 100 Make sure that the position of the guide allows the paper to move freely up and down. Then lock the right paper guide in place by pushing back on the lock lever. 4-8 Using Printer Options sheets of paper or up to 30 air-mail or 25...
  • Page 101 The cut-sheet feeder automatically loads paper when you send print data to the printer (as long as the You can also load paper from the cut-sheet feeder by pressing LOAD/EJECT button.
  • Page 102: Assembling The Double-Bin Cut-Sheet Feeder

    Caution: Once you connect the single-bin cut-sheet feeder to the high-capacity cut-sheet feeder, you cannot disconnect them by yourself. If you want to disconnect them, contact your dealer. 4-10 Using Printer Options...
  • Page 103 Pull the single-bin cut-sheet feeder toward the high-capacity cut-sheet feeder. While pushing firmly on the tab locks, press the two cut-sheet feeders together until they are securely locked together. Using Printer Options 4-11...
  • Page 104: Switching Between Continuous Paper And The Cut-Sheet Feeder

    This helps the printer feed the printed pages properly and prevents paper 4-12 Using Printer Options eject them.
  • Page 105: Pull Tractor

    Switching to the cut-sheet feeder . If any printed sheets remain in the printer, press the TEAR OFF button to advance the continuous paper to the tear-off position. Tear off the printed pages. 3. Press the LOAD/EJECT button. The printer feeds the continuous paper backward to the standby position.
  • Page 106 Load the continuous paper for the pull tractor as described in Chapter 2. 4-14 Using Printer Options the LOAD/EJECT button the LF/FF button the knob on the right side of the printer only to clear to load to feed two sheets...
  • Page 107 When you want to print several pages of continuous paper, fold the first page foward at the perforation after the perforation emerges from below the printer cover. This helps the printer feed the printed pages properly and prevents paper jams.
  • Page 108: Interface Cards

    Interface Cards You can use optional interface cards to supplement your printer’s built-in parallel interface. The Epson interface cards below are compatible with your printer. (Not all interfaces are available in all countries.) Madel Number C823051/C823061 C823071/C823081 C82310* C82313* * This is a substitute for the last digit, which varies by country.
  • Page 109: Installing An Interfacecard

    Installing an interface card Follow the steps below to install an optional interface card. 1. Make sure the printer is turned off. Unplug the printer’s power cord and disconnect the interface cable. 2. Remove the screws from the interface cover. Remove the interface cover.
  • Page 110: The C823051/C823061 Serial Interface Card

    Slide the interface card along the slots on both sides of the interface compartment. Push in firmly to make sure you fully insert the connector at the rear of the interface card into the printer’s internal socket. 5. Re-insert the screws and tighten to complete installation of the optional interface.
  • Page 111 Handshake timing When the vacant area for data in the input buffer drops to 256 bytes, the printer outputs an X-OFF code or sets the DTR flag to 1 (MARK) to indicate that it cannot receive data. When the vacant area for data in the buffer increases to 528 bytes, the printer outputs an X-ON code or sets the DTR flag to 0 (SPACE) to indicate that it is ready to receive data.
  • Page 112: Maintenance And Transportation

    Maintenance and Transportation Cleaning the Printer ......Replacing the Ribbon ......
  • Page 113: Cleaning The Printer

    Cleaning the Printer To keep your printer operating at its best, you should clean it thoroughly several times a year. Make sure the printer is turned off. Then remove any paper as well as the paper guide and tractor unit. Also remove the optional pull tractor and cut-sheet feeder or feeders, if installed.
  • Page 114: Replacing The Ribbon

    When the printing becomes too faint, you need to replace the ribbon cartridge. Use the Epson ribbon cartridges listed below for best results. Genuine Epson ribbons are designed to work properly with your Epson printer; their high quality ensures proper operation and long life of the print head and other printer parts.
  • Page 115 See page 1-5. Make sure the standard tractor is installed in the push-tractor position. 8. Repack the printer, ribbon cartridge, paper guide, and power cord in the original packing materials and place them in the printer’s original box.
  • Page 116: Troubleshooting

    Chapter 6 Troubleshooting Power Supply ......Printing ....... . Paper Handling .
  • Page 117: Power Supply

    Power Supply The printer does not work and the OPERATE light does not come Check that the power cord is plugged into the electrical outlet properly.
  • Page 118 The printer makes a strange noise, the buzzer sounds several times, and the printer stops abruptly. Turn off the printer and check for a paper jam, a ribbon jam, or other problems. If the printer still does not print correctly, contact your dealer.
  • Page 119 The PAUSE light is flashing and the printer does not print, or it stops printing abruptly. The print head is overheated. Wait a few minutes; the printer resumes printing automatically when the print head cools. Printed characters have parts missing at the bottom.
  • Page 120 3-14. All the text is printed on the same line. Set DIP switch 2-4 on so that the printer automatically adds a line-feed code to each carriage return. The text is printed with extra blank lines between the lines of text.
  • Page 121 Printing starts too low on the page, or the bottom part of one page is printed at the top of the next page. Be sure to choose the correct printer when you choose a printer from your software’s setup menu. See page Use your software to specify the type of paper you are using (single-sheet or continuous).
  • Page 122: Paper Handling

    Always advance the paper to the top of the next page with the LF/FF button before clearing the buffer. When using an optional interface, the printer does not print or the printout is not what you expect. You may be trying to use an interface card or cable with the wrong specifications.
  • Page 123 When you insert single-sheet paper, the platen does not rotate and paper does not feed. The paper may be too far to the right. Align the left edge guide with the arrow on the paper guide. Check that the paper-release lever is in the single-sheet position.
  • Page 124 Remove the paper and fan it. Feeding of single-sheet paper is crooked or the paper jams. Turn off the printer and move the paper-release lever to the pull-tractor position. Pull out the paper and do the following: Make sure the paper size is within the specified range.
  • Page 125 Check that the paper-thickness lever is set correctly for the paper you are using. See page 2-24. Check that paper size and thickness are within the specified range. See page 74. Paper loaded from the cut-sheet feeder is crooked. The paper may be old or creased. Use onIy new, clean sheets of paper.
  • Page 126 Continous paper does not eject properly. The page is too long. Tear off the paper and remove it from the printer. Only use paper that is within the specified length range. See page 7-5. One page of printing has spread to two pages when using the cut-sheet feeder.
  • Page 127: Technical Specifications

    Technical Specifications Printer Specifications ......Printing ......
  • Page 128: Printer Specifications

    Printer Specifications Printing Printing method: Printing speed: Quality Draft Letter Quality Printing direction: Line spacing: Paper feed speed: Technical Specifications 24-pin impact dot matrix Characters per inch Bidirectional logic-seeking for text and graphics. Unidirectional for graphics. (Unidirectional can be selected by DIP switch or software command.)
  • Page 129 Printable columns: Buffer: 0 KB or approx. 8 KB (DIP-switch selectable) Character fonts: * You can also select other font/ptich combinations using ESC/P 2 commands. See the command summary in Chapter 8 for details. Technical Specifications 7-3...
  • Page 130: Paper

    Scalable fonts: Character tables: Character sets Paper Single sheets: Width front Length Thickness Weight Single-sheet multi-part forms: Width Length Copies Thickness Weight Technical Specifications 1 italic and 12 graphics character tables (European version) 1 italic and 7 graphics character tables (others) international character sets and one legal character set 148 to 257 mm (5.8 to 10.1 inches)
  • Page 131 40 to 58 g/m multi-part forms Use only carbonless multi-part forms. Note: You can use recycled paper with this printer; however, you may notice increases in ribbon consumption and paper jamming. If this occurs, use a higher grade of paper. Labels 63.5 x 23.8 mm (2 ½...
  • Page 132 Envelopes: Size Thickness Weight Use envelopes only under normal temperature and humidity conditions. Insert envelopes into the top slot only. Printable area: Single sheets Technical Specifications 166 x 92 mm (6.5 x 3.6 inches) No.6 No. 10 240 x104 mm (9.5 x 4.1 inches) 0.16 to 0.52 mm (0.0063 to 0.0197 inches) 45 to 91 g/m (12 to 15 lb)
  • Page 133 Continuous paper The minimum top and bottom margins (above and below the perforation) are 9 mm (0.35 inches). The minimum left and right margins are 13 mm (0.51 inches). However, the maximum printable width is 203 mm (8 inches). Technical Specifications 7-7...
  • Page 134: Mechanical

    Envelopes Mechanical Paper-feed methods: Technical Specifications The minimum top margin is 5.3 mm (0.2 inches). The minimum left and right margins are 3 mm (0.12 inches). The minimum bottom margin is 13.5 mm (0.53 inches). Friction Push tractor Pull tractor Single-bin cut-sheet feeder (optional) High-capacity cut-sheet feeder (optional) Double-bin cut-sheet feeder (by combining...
  • Page 135 Ribbon Black ribbon cartridge #7753: Life expectancy: Film ribbon cartridge #7768 (optional): Life expectancy (in LQ, at 48 dots/character): MTBF: 4000 power-on hours Print head life: 200 million strokes per wire (with fabric ribbon) 100 million strokes per wire (with film ribbon) Dimensions and weight: In LQ at 48 dots/character: 2 million characters...
  • Page 136: Environmental

    Input frequency range: Rated current: Power consumption (during self-test printing in draft mode at 10 cpi) Note: Check the label on the back of the printer for the voltage of your printer. Environmental Temperature: Operation: Storage: Humidity (without condensation): Operation...
  • Page 137: Interface Specifications

    Interface Specifications Your printer is equipped with a parallel interface. Specifications and pin assignments The built-in parallel interface has the following characteristics: Data format: Synchronization Handshake timing: Signal level: Connector: The table below provides the connector pin assignments and describes their respective interface signals.
  • Page 138 Twisted-pair return signal ground level INIT When this level becomes LOW, the printer controller is reset to its state when the power is first turned an and the print buffer is cleared, This level is normally HIGH; its pulse width must be more than 50 terminal.
  • Page 139 0.2 microseconds. Data transfer must be carried out by observing the ACKNLG or BUSY signal. (Data transfer to this printer can be carried out only after receipt of the ACKNLG signal or when the BUSY signal is LOW.)
  • Page 140: Interface Timing

    Dimensions and weight Cut-sheet feeder Single-bin C80637* High-capacity C80638 * This is a substitute for the last digit, which varies according to country. Dimensions when mounted on the printer; include printer dimensions 7-14 Technical Specifications Width Height 434 mm 377 mm (17.1...
  • Page 141: Bin Capacity

    Bin capacity Single sheets: C80637* Up to 50 sheets of 82-g/m C80638* Up to 150 sheets of 82-g/m Envelopes: C80638* Up to 25 (plain bond) Up to 30 (air mail) Paper: Specification Width C80637* C80638* Length Thickness Weight * This is a substitute for the last digit, which varies by country Single sheets 182 to 216 mm (7, 17 to 8,50 inches)
  • Page 142: Initialization

    90-g/m normal environmental conditions. Envelope printing is available only with the C80638* cut-sheet feeders, under normal environmental conditions. Initialization The printer can be initialized (returned to a fixed set of conditions) in three ways: Hardware initialization Saftware initialization Control panel...
  • Page 143: Default Settings

    Default settings The table below shows the default conditions that take effect when the printer is initialized. Item Top-of-form position Page length Left and right margins Line spacing Character pitch Vertical tab position Horizontal tab positions Font selection Special printing effects...
  • Page 144: Command Summary

    Chapter 8 Command Summary Using the Command Summary ....Commands Arranged by Topic ....General operation .
  • Page 145: Using The Command Summary

    If you are an experienced printer user, you may want to purchase the ESC/P Reference Manual for comprehensive programming information on all these commands. Contact your Epson dealer or see “Where to Get Help for United States Users,” earlier in this manual. Commands Arranged by Topic...
  • Page 146: Paper Feeding

    ASCII For the ESC EM command the variables are the characters “l” (49 decimal or 31 hex) and “2” (50 decimal or 32 hex). Do not use decimal 1,01 hex, decimal 2, or 02 hex. Paper feeding ASCII ESC 0 ESC 2 ESC 3n ESC+n...
  • Page 147: Page Format

    Page format ASCII ESC ( ESC ( C nn ESC C n ESC C 0 n ESC N n ESC O ESC 1 n ESC Q n 8-4 Command Summary Hex. Dec. Description 28 63 4099 Set Page ESC (c 40 m1 m2 n 1 n2 m=m1 + m2 x 256 m: Top margin in defined units...
  • Page 148: Print Position Motion

    Print position motion ASCII ESC $ nl n2 36 The default unit is 1/60 inch. ESC \ nl n2 92 The default unit is 1/120 inch in draft mode and 1/180 inch in LQ mode. ESC (V nn ESC (v nn ESC D nn Dec.
  • Page 149: Font Selection

    ASCII ESC J n Font selection ASCII ESC k n Always turn on proportional mode (ESC p 1) before selecting Roman T or Sans Serif H. ESC P ESC M ESC g ESC p 1 /0 ESC x n ESC 4 8-6 Command Summary Dec.
  • Page 150 ASCII Dec. ESC 5 ESC E ESC F ESCXmnn ESC ! n Hex. Description Cancel Italic Font Select Bold Font Cancel Bold Font Select Font by Pitch and Point ESCX m n1 n2 m: Set pitch to 360/ m cpi m = 0: No change in pitch m = 1: Select proportional m = 0,1,18,21,24,30,36,42,...
  • Page 151: Font Enhancement

    Font enhancement ASCII ESC W1/0 W 1/0 ESC G ESC H ESC S O ESC S 1 ESC T 8-8 Command Summary Hex. Description Dec. Select Condensed Printing Cancel Condensed Printing Select Double-Width Printing (one line) Turn Double-Width Printing On/Off Cancel Double-Width Printing (one line) Turn Double-Height Printing...
  • Page 152: Spacing

    ASCII ESC(-nn ESC-1/0 ESC q n Spacing ASCII ESC (U nn Description Dec. Hex. 40 45 28 2D Select Line/Score ESC (-301 nl n2 nl = 1: Underline n1 = 2: Strikethrough n1 = 3: OverScore n2 = 0: Cancel score line n2 = 1: Single continuous line n2 = 2: Double continuous n2 = 5: Single broken line...
  • Page 153: Character Handling

    ASCII ESC c nl handling Character ASCII ESC (t nn 8-10 Command Summary Hex. Description Dec. Set Horizontal Motion Index (HMI) Change Pitch in n/360-inch units Total units = nl + n2 x 256 Dec. Hex. Description 40 116 28 74 Assign Character Table ESC (t 3 0 d1 d2 d3 Assign Character Table set by d2 and d3 to d1...
  • Page 154 ASCII Dec. ESC t n ESC R n & ESC: ESC % n Hex, Description Select Character Table Select character table n assigned by ESC ( t n = 0, 1,2, 3, “l”, “2’, or “3” n = 2: Remaps downloaded characters from 0-127 to 128-255 Select an International Char.
  • Page 155 ASCII ESC 6 ESC 7 ESC (^ nn 8-12 Command Summary Dec. Hex. Description Enable Printing of Upper Control Codes With graphics character tables this command enables the printing of codes 128-159 Enable Upper Control Codes Cancels ESC 6 40 94 28 5E Print Data as Characters ESC (A n1 n2 data n=n1 + n2 x 256 n: amount of data...
  • Page 156: Bit Image

    Bit image ASCII Dec. Hex. Description ESC* Select Bit Image ESC * m n1 n2 data n = n 1 + n 2 x 2 5 6 n: Total columns Total data = (n1 + n2 x 256) x t Command Summary 8-13...
  • Page 157: Graphics

    Graphics ASCII ESC ( G nn Cancel Graphics mode with ESC @ ESC . nn The v=10 and h=20 combination is not allowed. 8-14 Command Summary Hex. Description Dec. 40 71 28 47 Select ESC (G 1 0 n n=1, or 49 Print Raster Graphics ESC.
  • Page 158: Appendix

    Appendix Character Tables ......A-2 Italic Character Table ..... .. A-2 Graphics Character Tables.
  • Page 159: Character Tables

    Character Tables These character tables are selected by setting DIP switches 1-1, 1-2, 1-3, and 1-4, or by using the ESC t and ESC ( t software commands. For the graphics character tables, the ESC 6 and ESC 7 software commands let you select whether hex codes 80 to 9F are characters (ESC 6) or control codes (ESC 7).
  • Page 160: Graphics Character Tables

    Graphics Character Tables PC 437 (United States) PC 850 (Multilingual) PC860 (Portugal) Appendix A-3...
  • Page 161 A - 4 A p p e n d i x...
  • Page 162 Appendix...
  • Page 163 A-6 Appendix...
  • Page 164 Characters available with ESC (^ To print the characters in the table on the left, you must first send the command. ESC (A Appendix A-7...
  • Page 165: International Character Sets

    International Character Sets The following seven additional sets are available only by using the ESC R software command. A - 8 A p p e n d i x...
  • Page 166: Glossary

    A binary digit (0 or used by a printer or computer. buffer The portion of the printer’s memory used to store data before printing it. byte unit of information consisting of eight bits. which is the smallest unit of information...
  • Page 167: Control Code

    (cpi.) measure of the size of text characters. Ten cpi is the printer’s default setting. condensed printing Printing in which each character is approximately 60% of the width of standard characters. Useful for fitting wide tables or spreadsheets onto paper.
  • Page 168 DIP switches Small switches in a printer that control various printer functions and set the default status of the printer when it is turned on or initialized. dot matrix A method of printing in which each letter or symbol is formed by a pattern (matrix) of individual dots.
  • Page 169 ESC/P Abbreviation for Epson Standard Code for Printers. This system of commands gives you software control of your printer from your computer. It is standard for all Epson printers and supported by most application software for personal computers. font font is a group of similarly designed typefaces, designated by a family name.
  • Page 170 Letter Quality (LQ) One of two print qualities available on your printer. Letter quality provides better readability and appearance at a reduced print speed. See also line feed control code and control panel button that advance the paper one line.
  • Page 171 The area of a page on which the printer can print. It is slightly smaller than the physical size of the page due to margins. propotional printing Printing in which the width of the character varies from character to character. For example, a capital W receives much more space than a lowercase i.
  • Page 172 The position the printer feeds the paper to when you press the TEAR OFF button or when auto tear-off mode is on. Using the micro-feed feature, you can adjust the position so that the paper’s perforation meets the printer’s tear-off edge.
  • Page 173 Buttons, 3-4 Cable parallel interface, 1-13—14 Character fonts, 3-5, 3-20, 7-3 pitch, 3-25, 7-3 tables, 3-8-11, A-2—7 Cleaning the printer, 5-2 Connecting the printer, 1-13—14 Continuous paper loading, 2-12—20 top-of-form, 2-20, 3-15 Control panel, 3-2 Copy capacity, 2-25 Cut-sheet feeder, 2, 3-3, 4-2—13 double-bin, 2,4–2, 4-10–12...
  • Page 174 Epson Orator, 3-24 Epson Orator-S, 3-24 Epson Prestige, 3-24 Epson Roman, 3-21, 3-23 Epson Roman T, 3-21 Epson Sans Serif, 3-22—23 Epson Sans Serif H, 3-22 Epson Script, 3-24 Epson Script-C, 3-24 OCR-B, 3-25 Form length continuous paper, 3-8, 3-10 Graphics character table, A-2 IBM emulation, 3-8, 3-11—12...
  • Page 175 PAPER OUT light, 3-3 Paper-release lever, 2-2, 2-9, 4-13 Paper-thickness lever, 2-24 Parallel interface, 4-16, 7-11 PAUSE button, 3-4 PAUSE light, 3-2 Plugging in the printer, 1-10 Printable area, 7-6 Print direction, 3-8,3-11 Problems, see Troubleshooting Protective materials replacing, 5-4...
  • Page 176 Epson America, Inc. 20770 Madrona Avenue Torrance, California 90503 Printed in Hong Kong 921248...

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