Epson 5000+ User Manual page 124

There may be only one sheet left in the bin. Add more paper.
Y may have loaded too many sheets in the cut-sheet feeder's
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bin. You can load up to 50 sheets in the single-bin cut-sheet
feeder, and up to 150 sheets or up to 30 air-mail or 25 plain
bond envelopes in the high-capacity cut-sheet feeder.
The cut-sheet feeder feeds two or more sheets at the same time.
You may have loaded too many sheets in the cut-sheet feeder's
bin. See above.
You may have forgotten to fan the stack of paper before
loading it into the bin. Remove the paper and fan it.
Feeding of single-sheet paper is crooked or the paper jams.
Turn off the printer and move the paper-release lever to the
pull-tractor position. Pull out the paper and do the following:
Make sure the paper size is within the specified range. See
page 7-4.
Make sure the paper is aligned with the edge guides.
Feeding of continuous paper is crooked or the paper jams.
Check that the paper-release lever is in the correct position.
Make sure the paper supply is not obstructed by a cable or
some other object.
Make sure that your paper supply is positioned within 1 meter
(3.28 feet) of the printer.
The position of your paper supply may be preventing the
paper from feeding straight. Check that the holes on the sides
of the paper are aligned with each other. Also, make sure the
sprocket units are locked and their covers are closed.
Troubleshooting 6-9