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Swann PRO-SERIES Instruction Manual

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PRO SERIES
Digital Video Recorder
INSTRUCTION MANUAL
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Summary of Contents for Swann PRO-SERIES

  • Page 1 PRO SERIES Digital Video Recorder INSTRUCTION MANUAL...

  • Page 2: Important Information

    Only a se- pose, it is the buyer’s responsibility to be aware of all applicable laws lect number of staff at Swann Helpdesk & Technical Support can assist. and regulations that prohibit or limit the use of cameras and to comply Password retrieval can take several days, which means you will not be with the applicable laws and regulations.

  • Page 3: Table Of Contents

    Contents Important Information Playback Interface Contents Playback: Event Chapter 1: Menu Playback: Tag Menu Layout Smart Search Chapter 2: Camera Configuration Chapter 5: Export Record: Encoding - Record Export: Normal Record: Encoding - Substream Export: Event Camera: OSD Chapter 6: Configuration Camera: Image Configuration: General - General Camera: Motion...
  • Page 4 Contents (cont.) Configuration: User Chapter 7: System Maintenance System Maintenance: System Info System Maintenance: Log Information System Maintenance: Import/Export System Maintenance: Upgrade System Maintenance: Default System Maintenance: Net Detect HDD: General HDD: Advanced HDD: HDD Detect Warranty Information Helpdesk & Technical Support...

  • Page 5: Chapter 1: Menu

    Menu The Menu is where you con- trol the various actions and op- tions that are available on the DVR. You can access previous- ly recorded video for playback which you can also export to a USB storage device such as a flash drive.

  • Page 6: Menu Layout

    Menu Layout To access the Menu, right-click the mouse then select “Menu”. Hover the mouse cur- sor over each button to display a description. To exit the Menu click “Exit” or right-click the mouse. To shutdown or reboot the DVR, or simply log out of the current user ac- count, click the “Shutdown”...

  • Page 7: Chapter 2: Camera Configuration

    Camera Configuration The camera configuration op- 26-05-2015 Tue 09:30:15 tions are available in the “Re- cord” and “Camera” menus that Camera 1 are accessible from the Menu. You can change the resolution and bitrate settings as well as image settings for brightness and contrast.

  • Page 8: Record: Encoding - Record

    Record: Encoding - Record The Encoding function allows you to change the resolution and bi- trate for each camera connected. By default the recording resolu- tion is automatically selected to fit in with the capabilities of the provided cameras. Pre-record: Camera: Select a camera that you would like to edit.

  • Page 9: Record: Encoding - Substream

    Record: Encoding - Substream Substream gives you control on how video is streamed to your mobile device or computer using the SwannView Plus app and Windows software. You can change the resolution and bitrate if you’re having issues streaming live video from your DVR.

  • Page 10: Camera: Osd

    Camera: OSD 26-05-2015 Tue 09:30:15 Camera 1 Camera: Select a camera that you would like to edit. pear on-screen. It’s worth having a look at the different settings availa- ble to see what best fits. Camera Name: Select a name for the camera you’ve selected. It can be up to 32 characters in length.

  • Page 11: Camera: Image

    Camera: Image You can adjust the var- ious image settings available to help fine- 26-05-2015 Tue 09:30:15 tune your Motion De- tection sensitivity. At night, images that you see from the camera Camera 1 may seem to flick- er or have increased noise.

  • Page 12: Camera: Motion

    Camera: Motion Whether you’re waiting for an expected Event, hoping you don’t spot 26-05-2015 Tue 09:30:15 an unwelcome visitor, or just curious about what happens when you’re around, Camera 1 Motion Detection has been configured alert you and record video when the DVR detects motion.

  • Page 13: Motion Detection Tips

    Motion Detection Tips Motion Detection is an essential part of your security system and is the main method that detects when someone is in your home. When motion has been detected, a signal is sent to your DVR that alerts you to a potential threat in your home. It does this in several ways such as activating its internal buzzer, sending an email and sending an alert to your mobile device or computer.

  • Page 14: Camera: Privacy Mask

    Camera: Privacy Mask A Privacy Mask can be used if you want to ob- scure part of your im- 26-05-2015 Tue 09:30:15 age. You can also use this to minimize false triggers when detect- ing motion. You can Camera 1 define up to four areas per camera to mask.

  • Page 15: Camera: Tamper-Proof

    Camera: Tamper-proof Any security system can be vulnerable to attack or image fail- 26-05-2015 Tue 09:30:15 ure. Tamper-proof can be used in scenarios where someone may cover up the camera’s Camera 1 field of view or if they are attempting to tam- per with the video sig- nal.

  • Page 16: Camera: Video Loss

    Camera: Video Loss Video Loss is regard- ed as a potential Event and is considered to 26-05-2015 Tue 09:30:15 occur any time the DVR doesn’t receive an ac- tive video signal on any of its inputs. When an Camera 1 input has no incom- ing video signal, a “NO VIDEO”...

  • Page 17: Chapter 3: Recording Configuration

    Recording Configuration The recording configuration op- tions are available in the “Re- cord” menu that is accessible from the Menu. From here you can access and change the re- cording schedule (default is 24/7 Motion Detection record- ing) for each camera connected as well as enabling a schedule when holidays are taken.

  • Page 18: Record: Schedule

    Record: Schedule Select an Event, click By default, a Motion and hold the mouse Detection recording then drag the pen tool schedule been over the time segments enabled for each con- that you want to change. nected camera. You can change the Sched- ule according to what fits in with your needs.

  • Page 19: Record: Advanced

    Record: Advanced With the Overwrite function enabled, the DVR will record over previously saved files stored on the hard drive. The DVR will always record over the oldest files on your hard drive first. It’s advisable to leave this function enabled as the DVR will always be able to record Events as they happen.

  • Page 20: Record: Holiday

    Record: Holiday There are times when you don’t want the DVR to record using its de- fault recording Sched- ule. Perhaps you re- quire it to record more, or less, or just at dif- ferent times. The Hol- iday function allows you to define periods of time where the DVR will employ an alterna-...

  • Page 21: Manual: Record

    Manual: Record The Record function allows you to override the default recording Schedule that you have in place. You can select to record continuously or to turn off recording for one or more cam- eras connected. The green “ON” button indicates that the camera has the recording Schedule enabled.

  • Page 22: Chapter 4: Playback

    Playback 26-05-2015 08:46:33 The Playback function gives you the ability to search and play previously recorded videos that are stored on the DVR’s hard drive. You have the choice of Camera 1 selecting either Normal, Event, Tag or Smart Playback. When playing videos, you can add Tags to help you identify people 31-08-2015 Mon 08:44:19...

  • Page 23: Playback: Normal

    Playback: Normal Normal Playback gives 31-08-2015 Mon 08:44:19 you the ability to play video from one or more Camera 1 camera(s) on a given day. The blue segments located on the timeline (underneath the video) indicate Normal recording and the red segments indicate an Click “Search”...

  • Page 24: Playback Interface

    Playback Interface Move the mouse to the 26-05-2015 08:46:33 far right to display a list of video files that match your search criteria. Se- lect a file and click the Play button to play the video. If you clicked Playback Hover mouse instead of Search, a...

  • Page 25: Playback: Event

    Playback: Event The Event function gives you the ability to search for video footage that has one or more Events over a set period of time. For example, from September to October with a start and end time of your choice. Event Type: Only Motion is available.

  • Page 26: Playback: Tag

    Playback: Tag Playback will isolate Events based on the Tag information that has been applied. You can apply Tags in both Normal and Event Playback modes. For example, each time particular person appears within the video, a Tag can be applied to make it easier to find videos with that person.

  • Page 27: Smart Search

    Smart Search 26-05-2015 08:46:33 26-05-2015 08:46:33 Camera 1 Camera 1 Smart Search allows you to define a specific area of the video which 26-05-2015 10:28:31 then makes it easier to find what you are searching for. Hover the mouse over the video, right-click the mouse then click “Smart Search”.

  • Page 28: Chapter 5: Export

    Export The Export function gives you the ability to save important Events to a USB storage device such as a flash drive. As the Overwrite option is enabled by default, it’s important to back- up these important Events be- fore they are overwritten. You can play these video files either on your DVR or your computer.

  • Page 29: Export: Normal

    Export: Normal Video files fitting your search criteria will be displayed. A thumbnail is visible displaying the first frame of the file. Analog: Click this to select all cameras or select one or more cameras The selected files will now transfer to your USB device. Click “OK” to to search on.

  • Page 30: Export: Event

    Export: Event This function is specific to exporting Motion Events only. • Click the “Back” button to go back to the Menu. Event Type: Motion is the only Event type available. Start Time: Select your start date & time. End Time: Select your end date &...

  • Page 31: Chapter 6: Configuration

    Configuration The options available give you complete control on how the DVR is configured and how it operates. Some of the options such as Resolution, Time Zone, Email, Password creation and Daylight Saving are configured during the Setup Wizard. For experienced network users, the DVR provides options that can be configured to suite your par-...

  • Page 32: Configuration: General - General

    Configuration: General - General The settings for Lan- guage, Resolution, Time Zone, System Date & Time and Day- light Saving (DST) are configured during the Setup Wizard. System Time: Language: The language that the DVR’s menus, alerts and other com- You can manually set the time if it is incorrect.

  • Page 33: Configuration: General - Dst Settings

    Configuration: General - DST Settings Enable DST (check box): Enable this setting if you would like the DVR to adjust the time when Daylight Saving begins. From & To: Here you can define when Daylight Saving applies to your location. There are many different standards for Daylight Saving, which can vary dramatically even in the same time zone, so you’ll need to tell the DVR when it applies to you.

  • Page 34: Configuration: General - More Settings

    Configuration: General - More Settings Device Name: The name that the DVR considers to be its own and what it will use to register an IP address with your router. You can change this to something more relevant or leave the default name. Device No.: The device number of the DVR.

  • Page 35: Configuration: Network - General

    Configuration: Network - General Network configura- tion is not required when using Swann- Link P2P for local or remote access. All that is required is a physi- cal connection to your router or wireless ac- cess point. Most of the settings here are recommended for ad- vanced users only.

  • Page 36: Configuration: Network - Pppoe

    Configuration: Network - PPPOE PPPOE is an advanced protocol that allows the DVR to be directly con- nected to the Internet via a DSL modem. This is an option for advanced users only. Enable PPPOE (check box): Click this to enable. Username: Enter the username for your DSL account provider.

  • Page 37: Configuration: Network - Ddns

    Configuration: Network - DDNS Prior to developing our SwannLink P2P tech- nology, our SwannDNS service was used to connect to your DVR remotely. This service is still active and we recommend creating an account as a means of backup. For now, ignore the “Current State:ERROR” message that appears. This •...

  • Page 38: Configuration: Network - Ntp

    Configuration: Network - NTP The NTP (Network Time Protocol) function allows the DVR to automati- cally sync its clock with an on-line server and gives it the ability to con- stantly have an accurate time setting. Obviously this is very important for a security system and is enabled by default.

  • Page 39: Configuration: Network - Email

    Configuration: Network - Email As you would have configured an email account for the DVR during the Setup Wiz- ard, an explanation of the various functions available will not be covered here. However, there are two options that were not availa- ble to select during the configuration.

  • Page 40: Configuration: Network - Upnp

    Configuration: Network - UPnP In most circumstances there is no need to change the settings here. The number used for the “External Port” and “Internal Port” both match, following is for advanced users only. otherwise the UPnP function will not work. Enable UPnP (check box): Click this to enable.

  • Page 41: Configuration: Network - More Settings

    Configuration: Network - More Settings Alarm Host IP: This feature is not supported. Alarm Host Port: This feature is not supported. Multicast IP: This feature is not supported. Any changes to the “Server Port”, “HTTP Port” and “RTSP Port” on the previous tab will be reflected here.

  • Page 42: Configuration: Live View - General

    Configuration: Live View - General Event Output: Video Output Interface: As the DVR has a VGA and HDMI output, this As the DVR has a VGA and HDMI output, this cannot be cannot be changed. changed. Live View Mode: 2 x 2 is the default mode for the 4CH model (display up Full Screen Monitoring Dwell Time: The time in seconds to display an Event full screen.

  • Page 43: Configuration: Live View - View

    Configuration: Live View - View In the View tab, you can change the display order of each camera con- and “Previous” buttons to change the viewing windows available. The nected. page numbers displayed will change depending on which Live View mode you have selected.

  • Page 44: Configuration: Exceptions

    Configuration: Exceptions An Exception is any de- viation from the DVR’s normal behaviour. The DVR can alert you in multiple ways such as sending an email, alerting you via the SwannView Plus Win- dows software activating its internal buzzer. Exception Type: Select the Event type you’d like the DVR to react to - connected is not capable of matching the recording resolution selected.

  • Page 45: Configuration: User

    Configuration: User We recommend enabling password protection for the admin account as it has access to all aspects of the DVR’s operation. Click “Edit” to change the password. Input your old password, enable “Change Password” and then input your new password. Click “OK” to save.

  • Page 46: Chapter 7: System Maintenance

    System Maintenance System Maintenance gives you an overview of the various set- tings and options that have been selected for the DVR to func- tion. Each action that the DVR performs as well as Events de- tected are logged, which you can search, view and export.

  • Page 47: System Maintenance: System Info

    In most circumstances, the information here and in the subsequent tabs will not be needed for general use of the DVR, however one of our Swann Helpdesk & Technical Support staff may ask you to access this if you call for assistance.

  • Page 48: System Maintenance: Log Information

    System Maintenance: Log Information Each action that the DVR performs as well as Events detected are logged, which you can search, view and ex- port to a USB storage device. Log Search Log Export Select the search conditions to refine your search including the start To export all log files without searching, click the “Log Export”...

  • Page 49: System Maintenance: Import/Export

    System Maintenance: Import/Export This function gives you the option to import or export your current con- figuration settings. This comes in handy as it will save you time config- uring the DVR after performing a factory reset. Exporting your configuration settings Insert your USB storage device to the rear USB port.

  • Page 50: System Maintenance: Upgrade

    System Maintenance: Upgrade When new firmware is released, you can use this function to install the upgrade. Insert your USB storage device to the rear USB port. Select the location of the file then click “Upgrade”. The DVR will re- start when finished.

  • Page 51: System Maintenance: Default

    System Maintenance: Default This functions allows you to factory reset the DVR in case of error. There are two options available. The first option will reset all parameters including network and user settings. The second option will reset all parameters except network and user settings.

  • Page 52: System Maintenance: Net Detect

    In most circumstances, the information here and in the subsequent tabs will not be needed for general use of the DVR, however one of our Swann Helpdesk & Technical Support staff may ask you to access this if you call for assistance.

  • Page 53: Hdd: General

    HDD: General General function allows you to initialize the hard drive inside the DVR. Initial- izing will format the drive and erase any data that is on there. Init: Click the hard drive’s checkbox to select then click this button to Please note, the hard drive has been pre-formatted during man- format.

  • Page 54: Hdd: Advanced

    HDD: Advanced This function allows you to configure a quo- ta on the hard drive for each camera that is connected to the DVR. The advantage of this is that you can allocate more hard drive space to cameras monitor- ing a high traffic area and decrease space to cameras...

  • Page 55: Hdd: Hdd Detect

    In most circumstances, the information here and in the subsequent tabs will not be needed for general use of the DVR, however one of our Swann Helpdesk & Technical Support staff may ask you to access this if you call for assistance.

  • Page 56: Warranty Information

    You must present your receipt as proof of date of purchase for warranty validation. Any unit which proves defective during the stated period will be repaired without charge for parts or labour or replaced at the sole discretion of Swann. The end user is responsible for all freight charges incurred to send the product to Swann’s repair centres.

  • Page 57: Helpdesk & Technical Support

    Helpdesk & Technical Support Technical Support E-mail: tech@swann.com Telephone Helpdesk USA Toll Free 1-800-627-2799 USA Parts & Warranty 1-800-627-2799 (M-F, 9am-5pm US PT) AUSTRALIA 1800 788 210 NEW ZEALAND Toll Free 0800 479 266 0808 168 9031 M1525160915E | © Swann 2015...

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