Appendix D Performing System Diagnostics; Starting System Diagnostics - Epson 10020 User Manual

Appendix D
Performing System Diagnostics
This appendix describes how to check the operation of the
main unit and peripheral devices of your computer. You check
these devices using the diagnostics program on your Reference
diskette.
Run the diagnostics program if you are not sure whether a
device is performing correctly. The table at the end of this
appendix lists the error messages you may see during testing.
If these instructions tell you to contact your Epson Customer
Care Center, call 1-800-922-8911 for the location of the
nearest Customer Care Center.
You can test the following devices, each of which is identified
by a specific reference number:
1 —
2 —
3 —
4 —
5 —
6 —
7 —
9 —
11 —
12 —
14 —
17 —
81 —

Starting System Diagnostics

To run the system diagnostics, you must boot your computer
with the Reference diskette in drive A. If you start this program
in any other way, some tests may produce strange results.
System
Memory
Keyboard
Monochrome display adapter and CRT
Color graphics adapter and CRT
Floppy disk drives and controller
Math coprocessor
Parallel port (printer interface)
Serial port (RS-232C port)
Alternate serial port
Dot-matrix printer
Hard disk drives and controller
Parallel port (on video adapter)
Performing System Diagnostics D-1