Problems Printing From Macintosh - Oki C5300n User Manual

Paper jam has been cleared, but printer does not print.
Possible cause
The top cover has
not remained open
until all paper jams
have been cleared.

Problems Printing from Macintosh

Cannot configure USB
Possible cause
USB cable does
not meet
specifications.
USB cable is
disconnected or
faulty.
A USB hub is
being used.
The USB cable is
installed in the
Ethernet port.
Remedy
Removing a paper jam is not sufficient:
Raise and gently lower the top cover, especially if
the paper jam has been removed from behind the
front cover.
Remedy
Use USB cable to specification Ver.1.1.
Reconnect or try another cable.
The printer cannot be used with a USB hub.
Connect the printer and computer directly.
Make sure the USB cable is plugged into the white
1
USB port ( ) on the printer:
C5300 Troubleshooting • 188