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7
Troubleshooting
Problem
The system hangs during the boot
process after installation.
The system hangs during the boot
process after installation.
Some operating systems do not load
in a computer with a ADAC Ultra2
S466 adapter.
One of the hard drive in the array
fails often
Pressed <Ctrl> <M>. Ran
ADAConf.exe and tried to make a
new configuration. The system
hangs when scanning devices.
Multiple drives connected to
ADAC Ultra2 S466 using the same
power supply. There is a problem
spinning the drives all at once.
Pressing <Ctrl> <M> or running
ADAConf.exe does not display the
Management Menu.
At system power-up with the
ADAC Ultra2 S466 installed, the
screen display is garbled or does
not appear at all.
Cannot flash or update the
EEPROM.
Chapter 7 Troubleshooting
Suggested Solution
Make sure the SCSI BIOS on the motherboard
has been disabled.
Make sure the ADAC Ultra2 S466 adapter
card is installed in the proper PCI expansion
slot. It must be installed in the RAID Upgrade
PCI slot..
Check the system BIOS configuration for PCI
interrupt assignments. Make sure some
Interrupts are assigned for PCI.
Initialize the logical drive before installing the
operating system.
Check the drive error counts using Power
Console Plus.
Format the drive.
Rebuild the drive
If the drive continues to fail, replace the drive
with another drive with the same capacity.
Check the drives IDs on each channel to make
sure each device has a different ID.
Check the termination. The device at the end
of the channel must be terminated.
Replace the drive cable.
Set the drives to spin on command. This will
allow ADAC Ultra2 S466 to spin two devices
simultaneously.
These utilities require a color monitor.
For proper cache memory operation, you
should install at least 4 MB of memory in
ADAC Ultra2 S466.
You may need a new EEPROM.
73
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