Epson WorkForce C362B Quick Manual

Epson WorkForce C362B Quick Manual

Epson workforce multifunction printer quick guide

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Epson WorkForce 310 Series
®
Quick Guide
Installing on a Network
Basic Printing, Copying, Scanning, and Faxing
Maintaining Your All-in-One
Solving Problems

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Table of Contents
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Summary of Contents for Epson WorkForce C362B

  • Page 1 Epson WorkForce 310 Series ® Quick Guide Installing on a Network Basic Printing, Copying, Scanning, and Faxing Maintaining Your All-in-One Solving Problems...
  • Page 2: Table Of Contents

    Contents Introduction ......... . . 4 Installing Your WorkForce 310 Series on a Network .
  • Page 3 Checking the Ink Cartridge Status ......44 Purchasing Epson Ink Cartridges ......45 Replacing Ink Cartridges .
  • Page 4: Introduction

    ■ This book tells you how to do most of these things without ever turning on your computer! For additional instructions, see the on-screen Epson Information Center (which includes your user’s guide) by double-clicking its icon on your desktop. Please follow these guidelines as you read your WorkForce 310 Series instructions: Warning: Warnings must be followed carefully to avoid bodily injury.
  • Page 5: Installing Your Workforce 310 Series On A Network

    Installing Your WorkForce 310 Series on a Network Follow the steps in this chapter to connect the WorkForce 310 Series to your network. After you have connected the printer to your network, you need to install the WorkForce 310 Series software on each computer you would like to print from.
  • Page 6: Install Software

    Install Software Follow the steps in this section for each computer you want to use with your printer over the network. 1. Insert the printer software CD in your computer’s CD or DVD drive. 2. Windows Vista ® When you see the User Account Control screen, click ®...
  • Page 7 5. When you see this screen, click 6. Make sure that your printer is turned on and connected to your network as described on page 5. 7. When you see the Firewall Warning screen, click Note: If you see a firewall alert message click Unblock or Allow to let EpsonNet Setup continue.
  • Page 8 8. Wait while EpsonNet Setup configures your printer on the network. 9. Do one of the following: If you see the Installation Complete screen, continue with “Finish the ■ Installation” on page 10. Installing Your WorkForce 310 Series on a Network...
  • Page 9 If no available printers are found on your network, follow the instructions ■ on the screen and click If EpsonNet Setup finds more than one printer on your network, select ■ the printer you want to configure, then click Installation Complete screen, continue with “Finish the Installation” below.
  • Page 10: Finish The Installation

    Finish the Installation Follow the steps for your operating system: “Windows” below ■ “Macintosh” on page 12 ■ Windows 1. Print a test page, then click Installing Your WorkForce 310 Series on a Network Finish...
  • Page 11 4. Follow the prompts on the screen to install bonus software and finish the installation. 5. When installation is complete, restart your computer. You’re ready to scan and print. See your printed documentation and on-screen Epson Information Center for details. , click , then Next...
  • Page 12 1. Click Finish 2. When you see this screen, click 3. Follow the steps on the right side of the screen to add your EPSON TCPIP printer, then click Note: It may take up to 90 seconds for your computer to find the EPSON TCPIP printer on the network.
  • Page 13 4. Follow the prompts on the screen to print a test page, install bonus software, and finish the installation. 5. When installation is complete, restart your computer. You’re ready to scan and print. See your printed documentation and on-screen Epson Information Center for details. Install Software...
  • Page 14: Loading Paper

    Loading Paper You can print documents and photos on a variety of paper types and sizes. For details, see page 15. 1. Open the paper support and pull up the extensions. Then pull out the output tray extensions, and raise the paper stopper. 2.
  • Page 15: Using Special Papers

    However, for the best results, you’ll want to use one of Epson’s special ink jet papers designed for your printer. For example, your photos will look great printed on Epson Premium Photo Paper Glossy (see “Using Special Papers”...
  • Page 16 Paper Glossy Epson Premium Photo Paper Semi-gloss Epson Photo Paper Glossy Epson Photo Quality Self- adhesive Sheets Epson Iron-on Cool Peel Transfer Loading Paper Size Borderless 8 × 10 inches Letter (8.5 × 11 inches) Letter (8.5 × 11 inches) Borderless 4 ×...
  • Page 17: Placing Originals For Copying, Scanning, Or Faxing

    Placing Originals for Copying, Scanning, or Faxing Before you copy, scan, or fax, place your documents or photos on the scanner glass (below) or in the Automatic Document Feeder (see page 18). Using the Scanner Glass You can place a photo or a document up to letter-size (or A4-size) on the scanner glass to make color or black-and-white copies.
  • Page 18: Using The Automatic Document Feeder

    Using the Automatic Document Feeder You can place up to 30 letter-size (or A4) sheets or 10 legal-size sheets in the Automatic Document Feeder (ADF). 1. Fan the originals, then tap them on a flat surface to even the edges. 2.
  • Page 19 5. Slide the edge guide against the originals, but not too tightly. Note: When you use the Copy function, letter-size paper is automatically selected for your printed copies. If you copy a legal-size document, the image will be cut off. To copy a legal-size document on letter-size paper, press x Menu, select Reduce/Enlarge, then press OK.
  • Page 20: Copying A Document Or Photo

    . Press u or d to select Off, then press OK. Copying a Document You can copy documents onto letter-size (or A4) plain paper or Epson special paper just like you would on a copy machine. If you use the Automatic Document Feeder, you can copy up to 30 sheets at a time onto letter-size (or A4) plain paper.
  • Page 21: Copying A Photo

    Do not pull out paper as it is printing; it ejects automatically. Copying a Photo You can copy a photo onto 4 × 6-inch, 5 × 7-inch, or letter-size Epson photo paper (various types available) for instant photo reprints. 1. Load Epson photo paper in the sheet feeder (see page 14).
  • Page 22: Faxing A Document

    Automatic Document Feeder, you can fax up to 30 pages at a time. Note: In Windows, you can also send a fax from your computer using the Epson FAX Utility, see page 29 for details. For more information on faxing and fax settings, see the on-screen Epson Information Center.
  • Page 23 2. To use a telephone or answering machine, you need a second phone cable. Connect one end of the cable to the telephone or answering machine, and connect the other end to the Series. If your answering machine is set to pick up on the fourth ring, you should set the WorkForce 310 Series to pick up on the fifth ring or later: 1.
  • Page 24: Setting Up Fax Features

    Before sending faxes, you should create a fax header and select your fax preferences. Note: To change other settings, print fax reports, or set up fax features using the Epson FAX Utility (Windows only), see the on-screen Epson Information Center. Entering Fax Header Information You should enter your name and phone number in the fax header before sending faxes so that recipients can identify the origin of the fax.
  • Page 25: Entering Your Phone Number

    Entering Your Phone Number 1. From the Fax Header screen, press u or d to select Your Phone Number see the phone number input screen. 2. Use the numeric keypad to enter your phone number (see below). You can enter up to 20 digits. 3.
  • Page 26 Select Scan and Print Settings for Faxing Use these settings to adjust the image quality of incoming and outgoing faxes, select the paper size loaded in your WorkForce 310 Series, select the size at which faxes are printed, and choose the printed reports you want. 1.
  • Page 27: Printing Your Speed Dial List

    You can create a speed dial list of fax numbers so you can quickly select them for faxing. You can also set up a group dial list to automatically send the same fax message to multiple speed dial numbers (see your on-screen Epson Information Center for details).
  • Page 28: Sending A Fax From The Control Panel

    You can send a fax by manually entering a fax number, as described below. Note: In Windows, you can send a fax from your computer using the Epson FAX Utility, see page 29 for details. 1. Place your original(s) for faxing (see page 17).
  • Page 29: Sending A Fax From Windows

    . Press to enter another number, press . Press to enter another number, press menu, and select File Sending a Fax From Windows Print Select EPSON WorkForce 310 Series (FAX) Click here select fax print settings Select print settings as necessary...
  • Page 30 6. Add a cover sheet, input a fax number, or set up a phone book of numbers for future use, then click Note: For details instructions on using the Epson FAX Utility, click Help. 7. If you added a cover sheet to your fax, select a cover sheet style, enter your subject and comment information, then click 8.
  • Page 31: Receiving Faxes

    Receiving Faxes Before receiving faxes, make sure you load plain paper and select the setting that matches the size of paper you’ve loaded (see “Select Scan and Print Settings for Faxing” on page 26). If the incoming fax pages are larger than the paper size you loaded, the fax size is reduced to fit or printed on multiple pages, depending on the Auto Reduction...
  • Page 32: Printing From Your Computer

    This section describes the basic steps for printing a photo or document stored on your Windows or Macintosh computer. For detailed instructions on printing, see the on-screen Epson Information Center. Before you start, make sure you’ve installed your printer software and connected the WorkForce 310 Series to your computer as described on the Start Here sheet.
  • Page 33 3. On the Main tab, select basic print settings. Make sure you choose the correct paper setting for your paper (see page 38). Type Select the type of document you’re printing (choose Photo or Best Photo for pictures) Select your paper Type Select your paper Size...
  • Page 34: Printing With A Macintosh

    1. Open a photo or document in an application, open the select Print 2. Select your Epson printer as the 3. Click the arrow to expand the Print window, if necessary. Printing From Your Computer to start printing. This window appears and shows the setting.
  • Page 35 4. Select basic copy and page settings. For borderless photos, choose a setting with a Size Sheet Feeder - Borderless Note: If the setting you want isn’t shown (for example, Scale), check for it in your application before printing. Or check for it in the settings for your application at the bottom of this window.
  • Page 36 6. Choose any other printing options you may need from the pop-up menu. See the on-screen Epson Information Center for details. 7. Click Print 8. To monitor your print job, click the Cancel printing Pause or resume printing Select the print job Mac OS X 10.3 to 10.4...
  • Page 37 In certain programs, you may need to select Advanced before you can select Print Settings. For more information about printer settings, click the 6. Choose any other printing options you may need from the pop-up menu. See the on-screen Epson Information Center for details. 7. Click the Advanced...
  • Page 38: Selecting The Correct Paper Type

    9. To monitor your print job, click the Print Center icon and double-click your Epson printer on the next screen). Cancel printing Pause or resume printing Select the print job Selecting the Correct Paper Type Select the correct Type printer software so the ink coverage can be adjusted accordingly.
  • Page 39: Scanning A Document Or Photo

    You can scan from any TWAIN-compliant application using Epson Scan. Or you can start Epson Scan directly from your computer and save your image to a file. 1. Open the document cover and place your original face-down on the glass, in the back left corner, as shown on page 17.
  • Page 40 4. Epson Scan opens in Office Mode the first time you use it. (You can change the scan mode using the Mode selector in the upper right corner.) Note: You cannot use Home mode to scan with the Automatic Document Feeder.
  • Page 41: Scanning Multiple Pages

    You can scan a document and save it on your computer in PDF or another format. With the Automatic Document Feeder, you can scan up to 30 pages at a time. 1. Place your document in the Automatic Document Feeder (see page 18). 2. Start Epson Scan (see page 39). 3. Select Office Mode 4.
  • Page 42: Maintaining Your Workforce 310 Series

    Follow the instructions in this chapter for checking and cleaning the print head nozzles and replacing ink cartridges. To align the print head, if necessary, see your on-screen Epson Information Center. Checking the Print Head Nozzles If your printouts are faint or have gaps in them, some of the nozzles in the print head may be clogged or ink may be running low in one or more of the ink cartridges.
  • Page 43: Cleaning The Print Head

    If quality does not improve, one of the ink cartridges may need to be replaced. If that doesn’t help, contact Epson as described on page 54. If you do not use your WorkForce 310 Series often, it is a good idea to print a few pages at least once a month to maintain good print quality.
  • Page 44: Checking The Ink Cartridge Status

    Epson website. On a Windows computer that is connected to the Internet, you may see a screen asking if you want to receive these Epson offers the first time you try to print when ink is low. Click...
  • Page 45: Purchasing Epson Ink Cartridges

    Yellow Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage. Yields vary considerably based on images printed, print settings, paper type, frequency of use, and temperature.
  • Page 46: Replacing Ink Cartridges

    Replacing Ink Cartridges Make sure you have a new ink cartridge before you begin. You must install new cartridges immediately after removing the old ones. Caution: Do not open ink cartridge packages until you are ready to install the ink. Cartridges are vacuum packed to maintain reliability.
  • Page 47 4. Before you open the new cartridge package, shake it four or five times. Then remove it from the package. Caution: Do not touch the green chip on the front of the cartridge. This can damage the ink cartridge. 5. Remove the yellow tape from the bottom of the ink cartridge.
  • Page 48: Solving Problems

    If you have a problem with your WorkForce 310 Series, check the messages on the display screen to diagnose the cause. You can also check “Problems and Solutions” on page 49 for basic troubleshooting suggestions, or double-click the Epson Information Center icon on your computer desktop for more detailed help. Checking for Software Updates Periodically, it’s a good idea to check Epson’s support website for...
  • Page 49: Error Indicators

    Turn the WorkForce 310 Series off, make sure no paper is jammed inside (see page 50), and turn it back on. If the error is not resolved, contact Epson (see page 54). Turn the WorkForce 310 Series off and then back on.
  • Page 50: Paper Feeding Problems

    Use the Automatic Document Feeder to fax or scan legal-size documents, but ■ not to copy them. Letter-size paper is automatically selected for copying. If you copy a legal-size document, your image will be cropped. Make sure your original is positioned against the back left corner of the ■...
  • Page 51: Faxing Problems

    WorkForce 310 Series. EXT. Print Quality Problems For the best print quality, use Epson papers (see page 15) and genuine Epson ■ ink cartridges (see page 46). If you notice light or dark bands across your printouts or they are too faint, ■...
  • Page 52 Network Setup Problems EpsonNet Setup was unable to find my printer on the network Verify that the printer is turned on and connected to your network (see “Connect an Ethernet Network Cable” on page 5). Click the network. Then continue with step 9 on page 8. Network setup failed Make sure that the printer is connected to your network (see page 5).
  • Page 53: Print A Network Status Sheet

    If network communication was interrupted while starting Epson Scan, exit ■ Epson Scan, and restart it after a few seconds. If Epson Scan cannot restart, turn the printer off and back on, and then try restarting Epson Scan. Check Timeout Setting Scan Help.
  • Page 54: Where To Get Help

    Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at Epson Supplies Central at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).
  • Page 55: Notices

    Notices Important Safety Instructions Before using your WorkForce 310 Series, read and follow these safety instructions: Be sure to follow all warnings and instructions marked on the product. ■ Use only the type of power source indicated on the product label. ■...
  • Page 56: Lcd Screen Safety

    Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical ■ cleansers. If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on ■ your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water.
  • Page 57: Telephone Equipment Safety Instructions

    Epson or its authorized service center, where the printer will be repaired and sent back to you. You are responsible for packing the printer and for all costs to and from the Epson authorized service center. When warranty service involves the exchange of the printer or a part, the item replaced becomes Epson property.
  • Page 58 Epson is not responsible for warranty service should the Epson label or logo or the rating label or serial number be removed or should the product fail to be properly maintained or fail to function properly as a result of misuse,...
  • Page 59: Declaration Of Conformity

    To find the Epson Authorized Reseller nearest you, visit our website at: http://www.epson.com. To find the Epson Customer Care Center nearest you, visit http://www.epson.com/support. You can also write to: Epson America, Inc., P.O. Box 93012, Long Beach, CA 90809-3012 Declaration of Conformity According to 47CFR, Part 2 and 15 for: Class B Personal Computers and Peripherals;...
  • Page 60: Fcc Compliance Statement

    This product is not intended to be repaired. If you experience trouble with this equipment, please contact: Name: Epson America, Inc. Address: 3840 Kilroy Airport Way, Long Beach, CA 90806 U.S.A. Telephone: (562) 981-3840...
  • Page 61 A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant.
  • Page 62: For Canadian Users

    WARNING The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device.
  • Page 63: Copyright Notice

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other equipment.
  • Page 64 CPD-27342R1 Printed in XXXXXX...

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