Faxing Problems; Print Quality Problems - Epson WorkForce C362B Quick Manual

2. The message on the display screen asks if the paper
has been removed. Press
3. Close the ADF cover and reload the paper.

Faxing Problems

Make sure the recipient's fax machine is turned on and working.
■
Make sure the
■
telephone wall jack. Verify that the telephone wall jack works by connecting a
phone to it.
If the line has static, press
■
Communication
settings.
If the WorkForce 310 Series is connected to a DSL phone line, you must have
■
a DSL filter connected to the phone jack. Contact your DSL provider for the
necessary filter.
If you answer the phone and hear a fax tone and the call disconnects when you
■
hang up, make sure there is a phone or answering machine connected to the
port on the WorkForce 310 Series.
EXT.

Print Quality Problems

For the best print quality, use Epson papers (see page 15) and genuine Epson
■
ink cartridges (see page 46).
If you notice light or dark bands across your printouts or they are too faint,
■
run a nozzle check (see page 42) to see if the print head needs cleaning.
If you notice jagged vertical lines, you may need to align the print head. See
■
the on-screen Epson Information Center for instructions.
The ink cartridges may be low on ink. Check your cartridge status (see
■
page 44) and replace cartridges, if necessary (see page 46).
If you're copying, place the document flat against the scanner glass.
■
Clean the scanner glass with a soft, dry, lint-free cloth (paper towels are not
■
recommended), or use a small amount of glass cleaner on a soft cloth, if
necessary. Do not spray glass cleaner directly on the glass.
to clear the message.
1
port on the WorkForce 310 Series is connected to a
LINE
, press
Fax
, and turn off the
, select
Menu Fax Setting
and (Error Correction Mode)
V.34 ECM
Problems and Solutions
, select
51