Epson XP-5200 User Manual
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Epson XP-5200 User Manual

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XP-5200 User's Guide

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Summary of Contents for Epson XP-5200

  • Page 1 XP-5200 User's Guide...

  • Page 3: Table Of Contents

    Using Epson Scan to Cloud......................26 Using AirPrint ............................ 27 Setting Up Printing on a Chromebook ....................27 Android Printing Using the Epson Print Enabler ................28 Using Epson Print and Scan App with Windows Tablets ..............28 Using the Mopria Print Service ......................29...
  • Page 4 Paper Loading Capacity ........................55 Double-sided Printing Capacity ......................57 Borderless Paper Type Compatibility ....................59 Compatible Epson Papers........................59 Turning Off the Paper Setting Alert..................... 61 Selecting the Paper Settings - Control Panel ..................62 Paper Type Settings - Control Panel ..................... 62 Paper or Media Type Settings - Printing Software................
  • Page 5 Changing the Language of the Printer Software Screens ............93 Changing Automatic Update Options .................... 94 Printing with the Built-in Epson Driver - Windows 10 S............... 95 Selecting Print Settings - Windows 10 S..................96 Printing on a Mac ..........................100 Selecting Basic Print Settings - Mac ...................
  • Page 6 Customizing Action Icons ......................143 Scanning in Epson Scan 2 ....................... 144 Additional Scanning Settings - Main Settings Tab ............... 147 Additional Scanning Settings - Advanced Settings Tab ............... 148 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ........149...
  • Page 7 Checking Cartridge and Maintenance Box Status - Windows............156 Checking Cartridge and Maintenance Box Status - Mac ............. 159 Purchase Epson Ink Cartridges and Maintenance Box ..............161 Ink Cartridge and Maintenance Box Part Numbers..............161 Removing and Installing Ink Cartridges.................... 162 Printing with Black Ink and Expended Color Cartridges ..............
  • Page 8 Cleaning the Print Head Path ......................192 Transporting Your Product ....................... 196 Solving Problems ............................ 200 Checking for Software Updates......................200 Product Status Messages ........................ 201 Running a Product Check ........................ 203 Resetting Control Panel Defaults ..................... 204 Solving Setup Problems ........................205 Product Does Not Turn On or Off....................
  • Page 9 Image Colors are Patchy at the Edges ..................239 Ripple Patterns Appear in an Image .................... 240 Scanned Image Edges are Cropped ................... 240 Resetting the Epson Scan 2 Settings ..................240 Uninstall Your Product Software....................... 241 Uninstalling Product Software - Windows ..................241 Uninstalling Product Software - Mac....................
  • Page 10 Binding Arbitration and Class Waiver ....................259 Trademarks ............................262 Copyright Notice..........................263 libTIFF Software Acknowledgment....................263 A Note Concerning Responsible Use of Copyrighted Materials........... 264 Default Delay Times for Power Management for Epson Products ..........264 Copyright Attribution ........................264...

  • Page 11: Xp-5200 User's Guide

    XP-5200 User's Guide Welcome to the XP-5200 User's Guide. For a printable PDF copy of this guide, click here.

  • Page 12: Product Basics

    Using AirPrint Setting Up Printing on a Chromebook Android Printing Using the Epson Print Enabler Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service Product Parts Locations See these sections to identify the parts on your product.

  • Page 13: Product Parts - Front

    Product Parts - Front Output tray Paper cassette Paper cassette edge guides Legal-size paper guide Parent topic: Product Parts Locations...

  • Page 14: Product Parts - Inside

    Product Parts - Inside Document cover Scanner glass Control panel Front cover...

  • Page 15: Product Parts - Back

    Scanner unit Ink cartridge holder Parent topic: Product Parts Locations Product Parts - Back Maintenance box cover Rear cover AC inlet USB port Parent topic: Product Parts Locations Using the Control Panel See these sections to learn about the control panel and select control panel settings. Control Panel Buttons and Lights Changing LCD Screen Language Adjusting the Screen Brightness...

  • Page 16: Control Panel Buttons And Lights

    Control Panel Buttons and Lights power button and light home button help button The LCD screen The + and – buttons stop button back button The arrow buttons and the OK button reset button start button The LCD Screen Status Icon Information Entering Characters on the LCD Screen Viewing Animations Parent topic:...

  • Page 17: The Lcd Screen

    The LCD Screen Displays the supply status information Displays the network connection status Displays the Quiet Mode screen Menu options Scrolls to show more menu options Parent topic: Control Panel Buttons and Lights Related references LCD Screen Safety Instructions Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions.
  • Page 18 Icons Description Ink and maintenance box status; select the icon to view the ink and maintenance box levels Network connection status; select the icon to set up or change your network connection • The product is not connected to a wireless network •...

  • Page 19: Entering Characters On The Lcd Screen

    Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. • To move the cursor, select the left or right arrows. • To change the case of letters, select • To delete the previous character, select •...

  • Page 20: Changing Lcd Screen Language

    Changing LCD Screen Language You can change the language used on the LCD screen. 1. Press the home button, if necessary. 2. Select Settings. You see a screen like this: 3. Select Basic Settings. 4. Select Language. 5. Select a language. Parent topic: Using the Control Panel Adjusting the Screen Brightness...

  • Page 21: Preventing Pc Connection Via Usb

    You see a screen like this: 3. Select Basic Settings. 4. Select LCD Brightness. 5. Press the – or + buttons to decrease or increase the brightness. 6. Select OK to exit. Parent topic: Using the Control Panel Preventing PC Connection via USB You can disable access from a USB-connected computer.

  • Page 22: Using Power Saving Settings

    Using Power Saving Settings Using the Epson Smart Panel Mobile App Use this free Apple and Android app to set up and control your Epson product. Epson Smart Panel also lets you check product status. Note: App features may vary depending on your Epson product.

  • Page 23: Voice-Activated Printing

    1. Connect your product to your network. See the link below. 2. Set up your product's email address for use with Epson Connect. See the link below to activate it from the product control panel. Click here for instructions on how to set up your product and voice assistant to use the voice- activated printing feature.

  • Page 24: Epson Connect Solutions For Smartphones, Tablets, And More

    Print from anywhere with these Epson Connect solutions: • Epson Email Print • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud. Setting Up Epson Connect Services...

  • Page 25: Using Epson Email Print

    Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product. Both the email and the attachments will print automatically.

  • Page 26: Using Epson Scan To Cloud

    Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.

  • Page 27: Using Airprint

    Related topics Wi-Fi Networking Setting Up Printing on a Chromebook Your Epson printer supports native printing on Chromebook, allowing you to print from a Chromebook without drivers or cables. For directions on setting up your printer, visit Setting Up Your Epson Printer on Your Chromebook (U.S.)

  • Page 28: Android Printing Using The Epson Print Enabler

    You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface RT or Pro tablet with networked Epson products. The Epson Print and Scan app allows you to scan and capture images right to your tablet or to Microsoft OneDrive.

  • Page 29: Using The Mopria Print Service

    4. Connect your Android device to the same wireless network as your product. 5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and select Print. Then select All printers, select your Epson product, adjust your print settings, and print.

  • Page 30: Wi-Fi Networking

    Wi-Fi Networking See these sections to use your product on a Wi-Fi network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Printing a Network Connection Report Changing or Updating Network Connections Related references Wireless Connection Safety Instructions Network Security Recommendations...

  • Page 31: Wi-Fi Infrastructure Mode Setup

    You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...

  • Page 32: Selecting Wireless Network Settings From The Control Panel

    Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
  • Page 33 You see a screen like this: 6. Select the name of your wireless network or press the + button to enter the name manually. If you are entering the name manually, use the displayed keyboard to enter your network name. Note: The network name and password are case sensitive.
  • Page 34 • To enter numbers and symbols, select • To enter a space, select • To finish entering your network name or password, select OK. 7. Select the Enter Password field and use the displayed keyboard to enter your network password. 8.

  • Page 35: Wi-Fi Direct Mode Setup

    (up to 8) without a wireless router or access point. Note: Make sure the Epson Smart Panel app or another compatible Epson printing app is installed on your mobile device before connecting to the product.

  • Page 36: Wi-Fi Protected Setup (Wps)

    LCD screen and enter the password shown. 6. Open the Epson Smart Panel app (or another compatible Epson printing app) on your device, then press the down arrow button on your product's control panel to view the product information. Use the information on the product's LCD screen to select your product in the Epson Smart Panel app.

  • Page 37: Using Wps To Connect To A Network

    Using WPS to Connect to a Network Parent topic: Wi-Fi Networking Using WPS to Connect to a Network If you have a WPS-enabled wireless router or access point, you can use Wi-Fi Protected Setup (WPS) to connect your product to the network. 1.

  • Page 38: Printing A Network Status Sheet

    Parent topic: Wi-Fi Protected Setup (WPS) Related references Status Icon Information Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network. 1.

  • Page 39: Network Connection Report Codes And Messages

    Network Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report. Error code Message Note: Error codes and messages listed here may not all apply to your product.
  • Page 40 Error code and message Solution E-2, E-3, or E-7 Check the following: No wireless network names (SSID) found. • Make sure your router or access point is turned on, and Confirm that the router/access point is is correctly connected to your computer or network turned on and the wireless network (SSID) device.
  • Page 41 Error code and message Solution If the security on your router or access point is not one of the following types, change the type of security on your Security mode (e.g. WEP, WPA) does not router or access point and reset your product's network match the current setting of the printer.
  • Page 42 Error code and message Solution Make sure your computer or network device are turned on. Also make sure that you can access the Internet and Confirm the connection and network setup other devices on the same network from the devices you of the PC or other device.
  • Page 43 Error code and message Solution E-12 Make sure other devices on the network are turned on and do the following: Confirm the following: • Make sure the IP address, subnet mask, and default -Entered security key/password is correct gateway addresses are correct, if you are entering them -Index of the security key/password is set to manually.

  • Page 44: Changing Or Updating Network Connections

    Network Environment Messages Message Solution The Wi-Fi environment needs to be Move your product closer to your router or access point, improved. Turn the wireless router off and and remove any obstacles between them. Then turn off then turn it on. If the connection does not your router or access point, wait about 10 seconds, and improve, see the documentation for the turn it back on again.

  • Page 45: Changing A Usb Connection To A Wi-Fi Connection

    Note: You can also access the Web Config utility from the product information area in the Epson Smart Panel app. 1. Print a network status sheet. 2. Locate the IP address for your product that is listed on the network status sheet.

  • Page 46: Connecting To A New Wi-Fi Router

    1. Do one of the following: • Windows: Uninstall your product software. • Mac: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...

  • Page 47: Disabling Wi-Fi Direct (Simple Ap) Mode

    You see a screen like this: 3. Select Wi-Fi (Recommended). 4. Select Change Settings. 5. Select Others. 6. Select Disable Wi-Fi. 7. Select Start Setup to disable Wi-Fi. 8. When finished, press the home button to return to the Home screen. Parent topic: Changing or Updating Network Connections Related tasks...
  • Page 48 1. Press the home button, if necessary. 2. Select the icon. 3. Select Wi-Fi Direct > Start Setup. 4. Select the menu icon. 5. Select Disable Wi-Fi Direct. 6. Follow the instructions on the LCD screen to disable Wi-Fi Direct mode. Wi-Fi Direct icon is displayed on the LCD screen and indicates Wi-Fi Direct is disabled on the product.

  • Page 49: Loading Paper

    Loading Paper in the Cassette Paper Loading Capacity Double-sided Printing Capacity Borderless Paper Type Compatibility Compatible Epson Papers Turning Off the Paper Setting Alert Selecting the Paper Settings - Control Panel Paper or Media Type Settings - Printing Software Loading Paper in the Cassette You can load paper up to this size in the paper cassette: Legal (8.5 ×...
  • Page 50 2. Pull out the paper cassette until it stops. 3. Squeeze the tab on the right edge guide and slide the edge guides outward.
  • Page 51 4. Do one of the following: • Insert paper into the cassette with the glossy or printable side facedown and slide it in until it stops. Note: Make sure the paper is loaded against the rear of the cassette. • For legal-size paper, extend the legal paper guide and load paper using the guide line as shown.
  • Page 52 • Insert up to 10 envelopes with the printable side facedown and flap edge right, as shown. • Load a single sheet of loose-leaf or other paper with holes facing as shown. Load paper printable side up and slide it in until it stops. Select Letterhead as the paper type setting. Note: Automatic 2-sided printing is not available for pre-punched paper.
  • Page 53 Note: Make sure the end of the paper is cut perpendicularly. A slanted cut may cause paper feed problems. Do not touch the paper while it is being fed or ejected from the printer. 5. Slide the edge guides against the paper, but not too tightly. Note: For plain paper, make sure the paper fits under the tabs on the edge guides.
  • Page 54 Borderless printing and 2-sided printing are not available for letterhead paper. Printing on letterhead may be slower. 8. Extend the output tray. Note: Do not remove or insert the paper cassette during printing. Always follow these paper loading guidelines: • Load only the recommended number of sheets. •...

  • Page 55: Paper Loading Capacity

    It could injure your hand or cause print quality to decline. • Check the paper package for any additional loading instructions. • To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the instructions supplied with the paper.
  • Page 56 Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Epson Premium Presentation Paper Matte 1 sheet Double-sided Epson Brochure & Flyer Paper Matte Double- sided Epson Photo Quality Self-adhesive Sheets Envelopes 10 envelopes...

  • Page 57: Double-Sided Printing Capacity

    * Printing from computer only. Parent topic: Loading Paper Related references Paper Specifications Double-sided Printing Capacity You can print double-sided using Auto or Manual mode on the paper types and sizes listed here. Paper type Size Double-sided printing capacity Auto Manual Plain paper Letter (8.5 ×...
  • Page 58 You cannot print double-sided on the following paper types: • Epson Presentation Paper Matte • Epson Premium Presentation Paper Matte • Epson Ultra Premium Presentation Paper Matte • Epson Photo Paper Glossy • Epson Premium Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss •...

  • Page 59: Borderless Paper Type Compatibility

    You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.
  • Page 60 Paper Type Size Part number Sheet count Epson Bright White Pro Paper Letter (8.5 × 11 inches S041586 [216 × 279 mm]) Epson Bright White Premium Letter (8.5 × 11 inches S450218-4 Paper [216 × 279 mm]) Epson Multipurpose Plus Paper Letter (8.5 ×...

  • Page 61: Turning Off The Paper Setting Alert

    4 × 6 inches (102 × 152 mm) S041982 Semi-gloss Letter (8.5 × 11 inches S041331 [216 × 279 mm]) Epson High Quality Ink Jet Paper A4 (8.3 × 11.7 inches S041117 [210 × 297 mm]) Letter (8.5 × 11 inches S041111 [216 ×...

  • Page 62: Selecting The Paper Settings - Control Panel

    Related tasks Selecting the Paper Settings - Control Panel Selecting the Paper Settings - Control Panel You can change the default paper size and paper type using the control panel on the product. 1. Press the home button, if necessary. 2.

  • Page 63: Paper Or Media Type Settings - Printing Software

    Epson Bright White Premium Paper Epson Multipurpose Plus Paper Epson Photo Quality Self-adhesive Sheets Letterhead paper Letterhead Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem. Glossy Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Semi-gloss Prem.
  • Page 64 For this paper Select this paper Type or Media Type setting Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Premium Photo Paper Semi-gloss...

  • Page 65: Placing Originals On The Product

    Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: Letter (8.5 ×...
  • Page 66 • ID card: Place an ID card facedown 0.2 inch (5 mm) away from the corner of the scanner glass as shown. • Multiple photos for scanning: You can place multiple photos of different sizes on the scanner glass and save them separately using Epson ScanSmart. Make sure your photos are at least 0.6...
  • Page 67 inch × 0.6 inch (15 × 15 mm) in size, and placed away from each other and from the edges of the scanner glass as shown. 0.2 inch (4.5 mm) 0.8 inch (20 mm) 3. Close the document cover gently to keep your original in place. Caution: Do not push down on the document cover or scanner glass, or you may damage the product.

  • Page 68: Copying

    Copying Books, ID Cards, or Borderless Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass.

  • Page 69: Copying Books, Id Cards, Or Borderless Photos

    Compatible Epson Papers Related tasks Loading Paper in the Cassette Placing Originals on the Scanner Glass Copying Books, ID Cards, or Borderless Photos You can copy two pages of a book or both sides of an ID card onto a single sheet of paper. You can also copy a photo and print it without any borders.

  • Page 70: Copying Options

    Related references Copying Options Related tasks Placing Originals on the Scanner Glass Copying Options Select the copying options you want to use for your copies. Note: Not all options or settings may be available, depending on other copying settings. Copy Copying option Available settings Description...
  • Page 71 Copying option Available settings Description Multi-Page Single Page Copies each page of the original onto an individual sheet 2-up Copies two single-sided originals onto one sheet. Scroll down and select the document orientation and layout order settings as necessary. When Book Copy is selected, this setting copies two facing pages of a book onto a single sheet of paper.

  • Page 72: Printing From A Computer

    You can print with your product using any Windows application, as described in these sections. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...

  • Page 73: Selecting Basic Print Settings - Windows

    Selecting Default Print Settings - Windows Changing Automatic Update Options Parent topic: Printing from a Computer Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2.
  • Page 74 You see the Main tab of your printer settings window: 4. Select the size of the paper you loaded as the Document Size setting. 5. If you are printing a borderless photo, select Borderless. You can click Settings to access additional options for borderless printing.

  • Page 75: Print Quality Options - Windows

    7. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 8. Select the Quality setting that matches the print quality you want to use. 9.

  • Page 76: Multi-Page Printing Options - Windows

    Standard For everyday text and image printing. Standard - Vivid For text and graphics with good quality and print speed. High For photos and graphics with high print quality. More Settings Opens a window that lets you choose among levels of speed and quality. Parent topic: Selecting Basic Print Settings - Windows Multi-Page Printing Options - Windows...
  • Page 77 • Auto (Short-edge binding) to print your double-sided print job by automatically flipping the paper on the short edge. • Manual (Long-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the long edge to print the other side (recommended for paper types that do not support automatic duplexing).
  • Page 78 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Click the Print Density button. You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type.

  • Page 79: Double-Sided Printing Options - Windows

    Related tasks Selecting Basic Print Settings - Windows Double-sided Printing Options - Windows You can select any of the available options on the 2-Sided Printing Settings window to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding.

  • Page 80: Selecting Additional Layout And Print Options - Windows

    Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
  • Page 81 • Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. Note: You can also select Color Universal Print settings. 3.

  • Page 82: Custom Color Correction Options - Windows

    Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.

  • Page 83: Image Options And Additional Settings - Windows

    Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.

  • Page 84: Header/Footer Settings - Windows

    Bidirectional Printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print.
  • Page 85 Note: These settings are not saved with your document. You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Document Name • Collate Number (copy number)

  • Page 86: Selecting A Printing Preset - Windows

    • Page Number • Text You can also adjust the text settings for the printed information. Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer. Parent topic: Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab.

  • Page 87: Selecting Extended Settings - Windows

    You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings or delete it, or use any of the available options on the screen to control your printing presets.
  • Page 88 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2. Select Printer Settings. 3. Click the Maintenance tab. You see the maintenance options: 4.

  • Page 89: Extended Settings - Windows

    You can select these settings on the Extended Settings window. Show Progress Meter Displays the progress of print jobs as they are being printed. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect;...

  • Page 90: Printing Your Document Or Photo - Windows

    Remove white borders Removes white margins that may appear when you print borderless photos. Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help.
  • Page 91 1. Click OK to save your settings. You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Related tasks Selecting Basic Print Settings - Windows...

  • Page 92: Checking Print Status - Windows

    Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status. • To cancel printing, click Cancel. • To check ink status, click Consumables Status. Parent topic: Printing with Windows Selecting Default Print Settings - Windows...

  • Page 93: Changing The Language Of The Printer Software Screens

    You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.

  • Page 94: Changing Automatic Update Options

    You see the printer settings window. 3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...

  • Page 95: Printing With The Built-In Epson Driver - Windows 10 S

    Printing with Windows Related tasks Checking for Software Updates Printing with the Built-in Epson Driver - Windows 10 S You can print with the built-in Epson printer driver using any printing program on Windows 10 S, as described in these sections.

  • Page 96: Selecting Print Settings - Windows 10 S

    Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product. To print with additional settings, download and install the Epson Print and Scan utility from the Windows Store. You cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 97 You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button.
  • Page 98 You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9.
  • Page 99 10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting.

  • Page 100: Printing On A Mac

    14. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing on a Mac You can print with your product using any Mac printing program, as described in these sections.

  • Page 101: Selecting Basic Print Settings - Mac

    Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document - Mac Parent topic: Printing from a Computer Related tasks Checking for Software Updates Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print.
  • Page 102 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 103 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. Note: Paper sizes may include additional options such as Borderless.

  • Page 104: Print Quality Settings - Mac

    Print Options - Mac Parent topic: Printing on a Mac Related references Paper or Media Type Settings - Printing Software Related tasks Selecting Page Setup Settings - Mac Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Printing Your Document - Mac Print Quality Settings - Mac...

  • Page 105: Selecting Page Setup Settings - Mac

    Grayscale Prints text and graphics in black or shades of gray. Mirror Image Lets you flip the printed image horizontally. Note: If you select the Min option for the Expansion setting, you may see white borders on your printed photo. Parent topic: Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac...

  • Page 106: Selecting Print Layout Options - Mac

    Parent topic: Printing on a Mac Related references Borderless Paper Type Compatibility Selecting Print Layout Options - Mac You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window. •...

  • Page 107: Selecting Double-Sided Printing Settings - Mac

    Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network.

  • Page 108: Double-Sided Printing Options And Adjustments - Mac

    2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5.

  • Page 109: Managing Color - Mac

    Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Adjustments Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing.

  • Page 110: Color Matching And Color Options - Mac

    Color Matching and Color Options - Mac You can select these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer driver or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.

  • Page 111: Selecting Printing Preferences - Mac

    Adobe RGB Matches image colors to the Adobe RGB color standard. Use this setting if your source file was captured in Adobe RGB. Click the Advanced Color Settings tab to use advanced color controls. Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones.

  • Page 112: Printing Preferences - Mac

    You see a screen like this: Note: The available settings and appearance of the options window may be different than those covered here, depending on the Mac OS version and the application you are using. 4. Select any of the available printing preferences. 5.

  • Page 113: Printing Your Document - Mac

    Bidirectional printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality. Output documents for filing Outputs all landscape, portrait, 1-sided, and 2-sided documents in the same orientation for easier filing. Remove white borders Removes white margins that may appear when you print borderless photos. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions.

  • Page 114: Checking Print Status - Mac

    Checking Print Status - Mac Parent topic: Printing on a Mac Related tasks Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Selecting Print Layout Options - Mac Selecting Printing Preferences - Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status.

  • Page 115: Printing From A Smartphone Or Tablet

    Printing from a Smartphone or Tablet You can print from a smartphone or tablet running iOS or Android using the Epson Smart Panel app. Note: Your device must be connected to the same wireless network as your Epson product, and Epson Smart Panel must be configured for use with your product.

  • Page 116: Scanning

    After placing your originals on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using Epson ScanSmart Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Starting a Scan from a Smartphone or Tablet...

  • Page 117: Scanning To A Connected Computer

    • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • WSD lets you manage network scanning in Windows 11, Windows 10, Windows 8.x, Windows 7, or Windows Vista (English only). To use this feature, you must first set up a WSD (Web Services for Devices) port on your Windows 7 or Windows Vista computer (the port is set up automatically on Windows 11, Windows 10, and Windows 8.x).

  • Page 118: Scanning To The Cloud

    You can use the control panel to send your scanned files to a destination that you have registered with Epson Connect. Note: Make sure to set up your product using Epson Connect before using this feature. See the link below.

  • Page 119: Setting Up A Wsd Port (Windows 7/Windows Vista)

    3. Select Scan. 4. Select Cloud. Note: You must register your product with Epson Connect to select a destination. 5. Select to select a destination. 6. Change any of the displayed settings on the Scan tab as necessary. 7. Select the Advanced Settings tab to view and change additional scan settings, if necessary.

  • Page 120: Control Panel Scanning Options

    6. When you see the User Account Control screen, click Continue. Note: If you see an Uninstall screen, click Uninstall and repeat these steps as necessary. 7. When you see the message Your device is ready to use in the Windows taskbar, click the message.

  • Page 121: Starting A Scan Using Epson Scansmart

    Starting a Scan Using the Product Control Panel Starting a Scan Using Epson ScanSmart You can start the Epson ScanSmart program to scan originals and easily review and edit scanned images. After that, you can save, print, or share them.

  • Page 122: Starting A Scan Using The Epson Scan 2 Icon

    Starting a Scan Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
  • Page 123 • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > Epson Scan 2. • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2.
  • Page 124 You see an Epson Scan 2 window like this:...

  • Page 125: Starting A Scan From A Scanning Program

    Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 126 You see an Epson Scan 2 window like this:...

  • Page 127: Starting A Scan From A Smartphone Or Tablet

    Starting a Scan Starting a Scan from a Smartphone or Tablet You can use the Epson Smart Panel app to scan from a network scanner to an iOS or Android device over a direct Wi-Fi connection. 1. Download the Epson Smart Panel app from your device's app store or from Epson's website. See the link below.
  • Page 128 You see a screen like this: 3. Select an option for the Scan area setting, if necessary. Note: The Scan area setting limits the scan area to a selected size starting at the placement arrow on the scanner bed. It does not scale the image to the selected size. 4.
  • Page 129 The original is scanned. When scanning is complete, you see a screen like this: 5. You can review, edit, or reorder the scanned images as follows: • Select + Scan to scan more originals. • Select Delete to delete selected scanned images. •...

  • Page 130: Saving A Scan

    You see a screen like this: 8. Select an option to save, send, or print the scanned images. See the links below. Saving a Scan Attaching a Scan to Email Sending a Scan to a Cloud Service Printing a Scan Parent topic: Scanning Related tasks...

  • Page 131: Attaching A Scan To Email

    • Select the folder on your computer in which to save the file. 4. Click Save. Parent topic: Scanning a Document in Epson ScanSmart Attaching a Scan to Email You can attach a scanned image to an email as a file attachment.

  • Page 132: Sending A Scan To A Cloud Service

    4. Click Attach to E-mail. Your email program opens with the file attached to a new email. Parent topic: Scanning a Document in Epson ScanSmart Sending a Scan to a Cloud Service You can upload scanned images to a cloud service.

  • Page 133: Printing A Scan

    You see a screen like this: 3. Log in to your account. Note: You may need to allow Epson ScanSmart access to your account. The first time you log in, you may be prompted to enter an authentication code. 4. Change the settings as follows: •...
  • Page 134 Note: Printing scanned images is available only with Epson printers. If you do not have an Epson printer, save the file and print it from an application that can open the file. 1. Make sure your originals are scanned and reviewed. See the link below.

  • Page 135: Selecting Epson Scansmart Settings

    Scanning Changing the Epson Product If you are using more than one Epson product with Epson ScanSmart, you can change the product that you are using with your computer. Note: A product connected to your computer via USB takes priority over a product with a Wi-Fi connection.

  • Page 136: Changing The Scan Settings

    2. Select the Epson product you want to use with your computer and click OK. Parent topic: Selecting Epson ScanSmart Settings Changing the Scan Settings You can change detailed scan settings such as the resolution, document size, and more. Note: If you select Auto Mode, you cannot change the scan settings.
  • Page 137 You see a screen like this: 3. Change the settings as necessary and click Save. Parent topic: Selecting Epson ScanSmart Settings...

  • Page 138: Changing The File Name Settings

    Changing the File Name Settings You can change the default file naming method for your scans. 1. Click the Settings button. You see a screen like this: 2. Click the File Name Settings tab.

  • Page 139: Changing The Save Settings

    • Select the date format. • Select a numbering format as the counter format. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Changing the Save Settings You can change the file type options for saving your scans. 1. Click the...
  • Page 140 You see a screen like this: 2. Click the Save Settings tab.

  • Page 141: Save Settings

    4. Click Open folder after saving to open the file folder after a file is saved. 5. Click Close. Save Settings Parent topic: Selecting Epson ScanSmart Settings Save Settings You can change the settings for how scanned images are saved. PDF Options...
  • Page 142 Setting Options Description General Generate PDF/A File Creates a PDF that conforms to PDF/A-1 standards Create file with all pages Saves all pages as one file Compression Level Selects the compression level for color or grayscale images JPEG Options Setting Options Description Image Quality Options...

  • Page 143: Customizing Action Icons

    Parent topic: Changing the Save Settings Customizing Action Icons You can customize which scan action icons appear on the Select Action screen. Note: You can also customize them by clicking the Customize icon on the Select Action screen. 1. Click the Settings button.

  • Page 144: Scanning In Epson Scan 2

    Documents folder, or open it in your scanning program. You can preview the scanned image and select or change settings as necessary. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 145 You see this window:...
  • Page 146 8. Select the Correct Document Skew setting to correct skewed originals, image contents, or both. 9. Click the Preview button. Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 10. Select any of the additional settings that you want to use on the Main Settings tab.

  • Page 147: Additional Scanning Settings - Main Settings Tab

    Parent topic: Scanning Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Rotate Rotates the original image clockwise to the desired angle before scanning it.

  • Page 148: Additional Scanning Settings - Advanced Settings Tab

    Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Color Restoration Restores the colors in faded photos automatically.

  • Page 149: Saving Scanned Documents As A Searchable Pdf Using Epson Scan 2

    Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure to also install this component if you want to perform OCR.

  • Page 150: Image Format Options

    Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options. BITMAP (*.bmp) A standard image file format for most Windows programs.

  • Page 151: Scan Resolution Guidelines

    If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you need: •...
  • Page 152 • You will scan the image at 100% or a smaller size. Select the Epson Scan 2 Resolution setting based on how you will use the scanned image: • Email/view on a computer screen/post on the web: 96 to 200 dpi •...

  • Page 153: Replacing Ink Cartridges And Maintenance Boxes

    Note: Please dispose of your used Epson branded ink cartridges and maintenance boxes responsibly and in accordance with local requirements. If you would like to return your used ink cartridges and maintenance boxes to Epson for proper disposal, please go to epson.com/recycle...
  • Page 154 • Do not drop or knock ink cartridges against hard objects; this can cause leakage. • Do not remove or tear the label on the cartridge; this can cause leakage. • Use an ink cartridge before the date printed on its package or within six months of opening the package, whichever is earlier.

  • Page 155: Check Cartridge And Maintenance Box Status

    • Do not put your hand inside the product or touch any cartridges during printing. • Removed ink cartridges may have ink around the ink supply port, so be careful not to get any ink on the surrounding area when removing the cartridges. Ink Consumption •...

  • Page 156: Checking Cartridge And Maintenance Box Status - Windows

    1. Press the home button, if necessary. 2. Select the icon. Note: The displayed ink and maintenance box levels are approximate. 3. To print a sheet with more information on the ink cartridges and maintenance box, select Print Supply Status Sheet. Parent topic: Check Cartridge and Maintenance Box Status Related concepts...
  • Page 157 Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select...
  • Page 158 You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. 6. Click OK. Parent topic: Check Cartridge and Maintenance Box Status...

  • Page 159: Checking Cartridge And Maintenance Box Status - Mac

    1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor.
  • Page 160 • Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. Parent topic:...

  • Page 161: Purchase Epson Ink Cartridges And Maintenance Box

    800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Your printer is designed to work only with genuine Epson-brand ink cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly or at all.

  • Page 162: Removing And Installing Ink Cartridges

    — Yellow 222420 — Parent topic: Purchase Epson Ink Cartridges and Maintenance Box Related references Ink Cartridge Specifications Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones.
  • Page 163 2. Lift up the scanner unit until it clicks. Caution: Do not move the print head by hand; otherwise, you may damage your product. Do not touch the flat white cable or translucent film inside the product.
  • Page 164 3. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
  • Page 165 Caution: Do not shake the cartridges after opening the packages, or ink may leak. 5. Remove the cartridge from the package. Caution: Do not touch the areas shown here. Doing so may prevent normal operation and printing.
  • Page 166 6. Remove the yellow tape from the cartridge. Caution: Do not remove any other labels or seals, or the ink cartridge may leak or become unusable. 7. Insert the new cartridge into the holder and push it down until it clicks into place and is level with the other cartridges.
  • Page 167 Always store ink cartridges with the label facing up; do not store cartridges upside-down. Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box Related references Ink Safety Precautions...

  • Page 168: Printing With Black Ink And Expended Color Cartridges

    Related tasks Viewing Animations Printing with Black Ink and Expended Color Cartridges When a color ink cartridge is expended, you can temporarily continue printing using black ink. Replace the expended color cartridge as soon as possible for future printing. Printing with Expended Color Cartridges - Control Panel Printing with Expended Color Cartridges - Windows Printing with Expended Color Cartridges - Mac Parent topic:...

  • Page 169: Printing With Expended Color Cartridges - Mac

    Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.
  • Page 170 4. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. 5. Select Driver or Options. You see a screen like this: 6. Select On as the Permit temporary black printing setting. 7.

  • Page 171: Conserving Low Black Ink With Windows

    Letterhead as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled. • Click Yes to use a mixture of color inks to create black, or No to continue using the remaining black ink for the document you are printing.

  • Page 172: Maintenance Box Replacement

    Note: The maintenance box is a user-replaceable part and is not covered by the product warranty. Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box Related references Ink Safety Precautions Related tasks...

  • Page 173: Adjusting Print Quality

    If your print quality declines, you may need to run a utility to clean or align the print head. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...

  • Page 174: Checking The Nozzles Using The Product Control Panel

    Checking the Nozzles Using the Product Control Panel Checking the Nozzles Using a Computer Utility Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1.

  • Page 175: Checking The Nozzles Using A Computer Utility

    Print head needs Power Cleaning 6. Do one of the following: • If there are no gaps, select O. • If there are gaps or the pattern is faint, select X and continue. Follow the instructions on the screen to clean the print head. •...
  • Page 176 2. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers &...
  • Page 177 5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning 6. Do one of the following: • If there are no gaps, click Finish.

  • Page 178: Print Head Cleaning

    Cleaning the Print Head Using a Computer Utility Parent topic: Print Head Maintenance Related concepts Purchase Epson Ink Cartridges and Maintenance Box Maintenance Box Replacement Related tasks Removing and Installing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product.
  • Page 179 power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. When the cleaning cycle is finished, a nozzle pattern prints. Caution: Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print.

  • Page 180: Cleaning The Print Head Using A Computer Utility

    Print head needs Power Cleaning 6. Do one of the following: • If there are no gaps, select O. • If there are gaps or the pattern is faint, select X and continue. Follow the instructions on the screen to clean the print head. •...
  • Page 181 2. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers &...
  • Page 182 5. Click Start to begin the cleaning cycle. power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print.

  • Page 183: Power Cleaning

    If you do not see improvement after running a Power Cleaning, turn off the product and wait at least 12 hours before printing a nozzle check pattern and running another Power Cleaning or Print Head Cleaning. If quality still does not improve, contact Epson for support. Note: Power Cleaning consumes more ink than Print Head Cleaning.

  • Page 184: Power Cleaning Using A Computer Utility

    If the print quality did not improve, turn off the printer and wait at least 12 hours before running another nozzle check. Run Print Head Cleaning or Power Cleaning depending on the printed pattern. If the print quality does not improve after running the Power Cleaning utility multiple times, contact Epson for support.
  • Page 185 If the print quality did not improve, you must turn off the product and wait at least 12 hours before printing a nozzle check pattern and running another Power Cleaning or Print Head Cleaning. If the print quality does not improve after running the Power Cleaning utility multiple times, contact Epson for support.

  • Page 186: Aligning The Print Head Using The Product Control Panel

    Parent topic: Power Cleaning Related references Where to Get Help Related tasks Checking the Nozzles Using a Computer Utility Cleaning the Print Head Using a Computer Utility Aligning the Print Head Using the Product Control Panel If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head.
  • Page 187 1. Load plain paper in this size: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]). 2. Press the home button, if necessary. 3. Select Maintenance > Paper Guide Cleaning. 4.
  • Page 188 7. Using a cotton swab, wipe off any ink smears on the part shown in the illustration below. Caution: Do not use tissue paper to clean the inside of the product as lint can clog the print head nozzles. 8. Close the scanner unit.
  • Page 189 Note: The scanner unit is designed to close slowly to avoid catching fingers in the printer. There may be some resistance when closing the scanner unit. Parent topic: Adjusting Print Quality Related tasks Loading Paper in the Cassette Aligning the Print Head Using the Product Control Panel Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Cleaning the Print Head Path...

  • Page 190: Cleaning And Transporting Your Product

    Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Cleaning the Paper Rollers Cleaning the Print Head Path Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
  • Page 191 1. Turn off the product. 2. Unplug the power cable. 3. Disconnect any connected cables. 4. Slide out the paper cassette and remove any loaded paper. 5. Place the product on its side as shown. Warning: Be careful not to trap your fingers under the product.

  • Page 192: Cleaning The Print Head Path

    6. Use a soft, moist cloth to clean the cassette rollers shown here. Gently rotate the rollers to clean them completely. 7. Return the product to its normal position. Caution: Do not leave the product on its side for an extended period of time. Ink may leak. 8.
  • Page 193 2. Lift up the scanner unit until it clicks. Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit.
  • Page 194 3. Using the flashlight, check the translucent film shown here for ink smears. Translucent film Print head rail Caution: Do not touch the print head rail; otherwise, you may not be able to print. Do not wipe off the grease on the rail.
  • Page 195 4. Moisten a cotton swab with the water and detergent mixture and squeeze out any excess moisture. Use it to lightly wipe ink off the translucent film. Caution: Do not press too hard on the film or you may dislocate the anchor springs and damage the product.

  • Page 196: Transporting Your Product

    Transporting Your Product If you need to store your product or transport it a long distance, prepare it for transportation as described here. Caution: During transportation and storage, follow these guidelines: • Avoid tilting the product or turning it upside down. Also avoid placing the product on its side for an extended period of time.
  • Page 197 Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit. 6. Secure the ink cartridge holder to the case with tape. Caution: Do not place tape on the white flat cable inside the product; otherwise, you may damage your product.
  • Page 198 7. Close the scanner unit. Note: The scanner unit is designed to close slowly to avoid catching fingers in the printer. There may be some resistance when closing the scanner unit. 8. Close all parts on the product as shown. 9.
  • Page 199 Keep the product level during transportation. Be sure to remove the tape from the ink cartridge holder before turning on your product. If print quality has declined when you print again, clean and align the print head. Parent topic: Cleaning and Transporting Your Product Related concepts Print Head Nozzle Check Print Head Cleaning...

  • Page 200: Solving Problems

    Solving Scanning Problems Solving Scanned Image Quality Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates It's a good idea to check Epson's support website occasionally for free updates to your product software. Visit epson.com/support (U.S.) or epson.ca/support (Canada) and select your product.

  • Page 201: Product Status Messages

    Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater.
  • Page 202 If the error continues, An error occurred. Turn make a note of the error code and then contact Epson for support. the device off and back on again. If this occurs again, contact Epson support.

  • Page 203: Running A Product Check

    During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty.

  • Page 204: Resetting Control Panel Defaults

    • If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...

  • Page 205: Solving Setup Problems

    3. Scroll down and select Restore Default Settings. You see a screen like this: 4. Select one of these options: • Network Settings: Resets all network settings • All Except Network Settings: Resets all settings except for network settings • All Settings: Resets all control panel settings You see a confirmation screen.

  • Page 206: Product Does Not Turn On Or Off

    • If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...

  • Page 207: Solving Network Problems

    Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
  • Page 208 • Print a network connection report and check the codes and messages on the report to help determine the cause of the problem. • You may need to disable the firewall and any anti-virus software on your wireless router or access point.

  • Page 209: Network Software Cannot Find Product On A Network

    Note: If you are reading these instructions online, you will lose your Internet connection when you restart your router, so note the next step before restarting it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.

  • Page 210: Product Does Not Appear In Mac Printer Window

    • Try accessing any website from your computer to make sure that your computer's network settings are correct. If you cannot access any website, there is a problem on the computer. Check the network connection of the computer. See the documentation provided with the computer for details. Parent topic: Solving Network Problems Related concepts...

  • Page 211: Cannot Print Over A Network

    • Make sure you install your product's network software as described in your product documentation. • Make sure that the latest version of your product's Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions are limited.

  • Page 212: Cannot Scan Over A Network

    • If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try restarting Epson Scan 2 again.

  • Page 213: Wireless Network Connection Is Unstable On A Mac

    Wireless Network Connection is Unstable on a Mac If you connected a device to a USB 3.0 port on your Mac, you may experience wireless network interference between your product and your Mac. If you cannot connect to your product over the wireless network or the connection becomes unstable, move the device connected to your Mac USB 3.0 port further away from your Mac.

  • Page 214: Paper Feeding Problems

    Paper Jam Problems Inside the Product Paper Jam Problems in the Rear Cover Paper Ejection Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • Place the product on a flat surface. •...

  • Page 215: Paper Jam Problems Inside The Product

    Paper Jam Problems Inside the Product If you see a message that paper has jammed inside the product, follow the steps here or on the LCD screen to clear the jam. Caution: Never touch the buttons on the control panel while your hand is inside the product. If the product starts operating, you could be injured.
  • Page 216 4. Remove the jammed paper. Caution: Do not touch the flat white cable or the translucent film inside your product. Doing so may cause a malfunction.

  • Page 217: Paper Jam Problems In The Rear Cover

    5. Close the scanner unit. Note: The scanner unit is designed to close slowly to avoid catching fingers in the printer. There may be some resistance when closing the scanner unit. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
  • Page 218 2. Squeeze the tabs to release the rear cover and remove it from your product. 3. Carefully remove any jammed paper from inside the product.

  • Page 219: Paper Ejection Problems

    4. Remove any jammed paper from inside the rear cover. 5. Reattach the rear cover. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Paper Ejection Problems...

  • Page 220: Solving Problems Printing From A Computer

    Related tasks Selecting the Paper Settings - Control Panel Loading Paper in the Cassette Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer. Note: When printing using AirPrint, the available print settings are different from those covered in this manual.

  • Page 221: Product Icon Does Not Appear In Windows Taskbar

    • In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in the printer settings window, and cancel any stalled print jobs. • In Windows, do one of the following to open the Epson Printer Connection Checker and follow the on- screen instructions to check the connection status: •...

  • Page 222: Printing Is Slow

    • If you are using Windows 7, close the Devices and Printers window before you print. • On a Mac, make sure you download and install the Epson printer driver. • Clear space on your hard drive or run a defragmentation utility to free up existing space.
  • Page 223 1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders, and drives in the Advanced settings list, and click OK.

  • Page 224: Solving Page Layout And Content Problems

    Selecting Printing Preferences - Mac Selecting the Paper Settings - Control Panel Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages. Note: When printing using AirPrint, the available print settings are different from those covered in this manual.

  • Page 225: Blank Pages Print

    Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Blank Pages Print If blank pages print unexpectedly, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. •...

  • Page 226: Border Appears On Borderless Prints

    Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting the Paper Settings - Control Panel Loading Paper in the Cassette Placing Originals on the Scanner Glass Cleaning Your Product Border Appears on Borderless Prints If you see a border on borderless prints, try these solutions:...

  • Page 227: Incorrect Characters Print

    Incorrect Characters Print If incorrect characters appear in your prints, try these solutions before reprinting: • Make sure any cables are securely connected at both ends. • In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in the printer settings window, and cancel any stalled print jobs.

  • Page 228: Slanted Printout

    Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting the Paper Settings - Control Panel Loading Paper in the Cassette Placing Originals on the Scanner Glass Cleaning Your Product Slanted Printout If your printouts are slanted, try these solutions: •...

  • Page 229: White Or Dark Lines In Printout

    Incorrect Colors Parent topic: Solving Problems White or Dark Lines in Printout If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.

  • Page 230: Blurry Or Smeared Printout

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.

  • Page 231: Faint Printout Or Printout Has Gaps

    Related tasks Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows Selecting Basic Print Settings - Mac Selecting Double-sided Printing Settings - Mac Loading Paper in the Cassette Aligning the Print Head Using the Product Control Panel Cleaning the Paper Guide Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions:...

  • Page 232: Grainy Printout

    Related topics Replacing Ink Cartridges and Maintenance Boxes Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your product. • Select a higher print quality setting and turn off any high speed settings in your product software. •...

  • Page 233: Incorrect Colors

    Aligning the Print Head Using the Product Control Panel Incorrect Colors If your printouts have incorrect colors, try these solutions: • Make sure the paper type setting matches the paper you loaded. • Make sure the Grayscale setting is not selected in your printer software. •...

  • Page 234: Solving Scanning Problems

    • When scanning multiple originals using Epson ScanSmart, make sure there is a gap of at least 0.8 inches (20 mm) between the originals. • Use the Epson Scan 2 Utility on your computer to reset the scanner software settings. If resetting the settings does not solve the problem, uninstall and reinstall the scanner software.

  • Page 235: Scanning Is Slow

    Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both versions and install one version.

  • Page 236: Cannot Send Scans To A Cloud Service

    • The scanning speed may be reduced depending on the image adjustment features in Epson Scan 2. • If you are scanning over a wireless network, factors such as interference, network traffic, or weak signal strength may affect your scanning speed.
  • Page 237 • Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan 2 or Epson ScanSmart settings (if available) and try scanning again: • Increase the Resolution setting.

  • Page 238: Image Consists Of A Few Dots Only

    Remove any dust or dirt from your originals and clean the scanner glass. Do not press with too much force on the original or document cover. To adjust the colors in your scanned image, adjust these Epson Scan 2 settings (if available) and try scanning again: •...

  • Page 239: Straight Lines In An Image Appear Crooked

    • When saving scanned images as Searchable PDFs, make sure the correct OCR language is selected. • Adjust the following Epson Scan 2 or Epson ScanSmart settings if available, and try scanning again: • On the Main Settings tab, make sure you select the correct Image Type for your original.

  • Page 240: Ripple Patterns Appear In An Image

    In the Epson Scan 2 or Epson ScanSmart settings, set the Edge Fill setting to None. When scanning using Epson ScanSmart and placing multiple originals on the scanner glass, make sure there is a gap of at least 0.8 in.

  • Page 241: Uninstall Your Product Software

    Utility. 2. Click the Other tab. 3. Click Reset and confirm your choice. Note: If resetting the Epson Scan 2 settings does not solve your problem, uninstall Epson Scan 2 and re- install it. Parent topic: Solving Scanned Image Quality Problems...

  • Page 242: Uninstalling Product Software - Mac

    In the next window, select your product and click OK. Then follow any on-screen instructions. 5. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 11/Windows 10/8.x: Select Epson Event Manager and click Uninstall.

  • Page 243: Where To Get Help

    3. Select your operating system, click Utilities, locate the Uninstaller utility, and click Download. 4. Run the file you downloaded. 5. Double-click the Uninstaller icon. 6. In the Epson Uninstaller screen, select the checkbox for each software program you want to uninstall. 7. Click Uninstall.
  • Page 244 You can purchase genuine Epson ink and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems...

  • Page 245: Technical Specifications

    • Windows 10 • Windows 8.x • Windows 7 • Windows Vista Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.) or epson.ca/support (Canada), select your product, and select Downloads.

  • Page 246: Mac System Requirements

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
  • Page 247 Half Letter (5.5 × 8.5 inches [140 × 216 mm]) Paper types Plain paper Note: Your product also supports compatible papers distributed by Epson. See the link at the end of this topic for a list of compatible Epson papers. Weight Plain paper: 17 lb (64 g/m...

  • Page 248: Printable Area Specifications

    Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Single sheets - borders Top/bottom/left/right margins: 0.12 inch (3 mm) minimum Reduced print quality area/top: 1.61 inches (41 mm) minimum Reduced print quality area/bottom: 1.46 inches (37 mm) minimum Single sheets - borderless...

  • Page 249: Scanning Specifications

    Reduced print quality area/top: 1.73 inches (44 mm) minimum Reduced print quality area/bottom: 1.57 inches (40 mm) minimum Envelopes Right/left margins: 0.12 inch (3 mm) minimum Top/bottom margins: 0.12 inch (3 mm) minimum Reduced print quality area/right: 0.71 inch (18 mm) minimum Reduced print quality area/left: 1.61 inches (41 mm) minimum Parent topic: Technical Specifications...

  • Page 250: Ink Cartridge Specifications

    Technical Specifications Ink Cartridge Specifications Note: Your printer is designed to work only with genuine Epson-brand ink cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly or at all. Epson periodically provides firmware updates to address issues of security, performance, minor bug fixes and ensure the printer functions as designed.

  • Page 251: Dimension Specifications

    Temperature Storage: –5 to 104 °F (–15 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at 3.2 °F (–16 °C) Ink thaws and is usable after 3 hours at 77 °F (25 °C) Note: For best printing results, use up a cartridge within 6 months of opening the package. Parent topic: Technical Specifications Related references...

  • Page 252: Environmental Specifications

    Power consumption Standalone copying: Approximately 12 W (ISO/IEC24712) (with USB connection) Ready mode: Approximately 5.3 W Sleep mode: Approximately 0.7 W Power off mode: Approximately 0.2 W Parent topic: Technical Specifications Environmental Specifications Temperature Operating: 50 to 95 °F (10 to 35 °C) Storage before initial ink charge: –4 to 104 °F (–20 to 40 °C) Storage after initial ink charge: 5 to 104 °F (–15 to 40 °C) 1 month at 104 °F (40 °C)

  • Page 253: Safety And Approvals Specifications

    • Manufacturer: Seiko Epson Corporation. • Type: J26H006 This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not...
  • Page 254 cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.

  • Page 255: Notices

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S.) or this site (Canada) for information on how to return your Epson products for proper disposal.
  • Page 256 • If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.

  • Page 257: Wireless Connection Safety Instructions

    • Do not press too hard on the LCD screen or subject it to heavy impacts. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support. • The LCD screen may contain a few small bright or dark spots, and may display uneven brightness.

  • Page 258: Important Privacy Notice (Printer Serial Number)

    Important Privacy Notice (Printer Serial Number) As part of setup, your product's serial number will be sent to a secure Epson server so that you can be eligible to participate in programs we may offer from time to time, including the Epson ink replenishment program.

  • Page 259: Binding Arbitration And Class Waiver

    1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3131 Katella Ave., Los...
  • Page 260 Dispute shall include the sender's name, address and contact information, the facts giving rise to the Dispute, and the relief requested (the "Dispute Notice"). Following receipt of the Dispute Notice, Epson and you agree to act in good faith to resolve the Dispute before commencing arbitration.
  • Page 261 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...

  • Page 262: Trademarks

    1.8 Amendments to Section 1. Notwithstanding any provision in this Agreement to the contrary, you and Epson agree that if Epson makes any future amendments to the dispute resolution procedure and class action waiver provisions (other than a change to Epson's address) in this Agreement, Epson will obtain your affirmative assent to the applicable amendment.

  • Page 263: Copyright Notice

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

  • Page 264: A Note Concerning Responsible Use Of Copyrighted Materials

    Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.

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