Table of Contents
Advertisement
Chapter 5 Troubleshooting
The following should be checked first to troubleshoot a problem.
Is the driver software installed correctly?
If the "pkginfo -x FJSVgid" command does not return output, the driver package is not installed. If this occurs, install the driver package
using the driver CD-ROM attached to the Gigabit Ethernet card or downloading from the following URL.
https://updatesite.jp.fujitsu.com/unix/en/download/driver/index.html
Refer to the "Installation Guide FUJITSU PCI GigabitEthernet 4.1 Update2 or 5.0" manual for details.
Does the system recognize the Gigabit Ethernet card?
If the "prtconf -pv | grep FJSV" command does not return any string having "FJSV,e2sa" (SE0X7GD2X), "FJSV,e2ta" (SE0X7GD1X),
"FJSV,e4ta" (SE0X7GQ1X) or "FJSV,e4tb" (SE0X7GQ2X), OBP (Open Boot PROM) on the system is not recognizing the Gigabit
Ethernet card properly. Check whether the physical interface is properly installed on the system.
Do the LEDs on the Gigabit Ethernet card indicate proper operation status?
Check the following items if the LEDs indicate the link status is abnormal. See also
Diagnosis" for detailed information.
Check Item
Cable
Gigabit Ethernet card installation state
Gigabit Ethernet card hardware
Cable connection to the Gigabit Ethernet card and the
switch
Power status of the Gigabit Ethernet switch
Connection port of the switch
Switch configuration
fjgi.conf file
Operation mode by dladm(1M) command
Driver package installation status
Recommended Action
Replace the cable.
Affix the Gigabit Ethernet card to the PCI Express slot of the system
securely.
Replace the Gigabit Ethernet card.
Connect the cable to the devices securely.
Check the power of the switch.
Change the connection port of the switch.
Check the switch configuration.
Check the fjgi.conf file or change the file to default.
Check the operation mode by dladm(1M) command or change the
operation mode to default. (Solaris 11 only)
Re-install the driver package from the driver CD-ROM attached to the
Gigabit Ethernet card or at the FUJITSU download web site.
- 57 -
"Appendix B Gigabit Ethernet Card LED
Advertisement
Table of Contents
