Page 1 User Guide - English ServerView Suite ServerView Update Management ServerView Operations Manager V6.12 Edition February 2013...
Page 2: Copyright And Trademarks
Gesellschaft für Technik-Dokumentation mbH www.cognitas.de Copyright and trademarks Copyright © 1998 - 2013 Fujitsu Technology Solutions. All rights reserved. Delivery subject to availability; right of technical modifications reserved. All hardware and software names used are trademarks of their respective...
Page 3: Table Of Contents
Contents Contents 1 Introduction 1.1 Concepts 1.2 Prerequisites 1.2.1 Prerequisites on managed servers 1.2.2 Prerequisites on connection blades 1.2.3 Prerequisites on TFTP server 1.2.4 Prerequisites on the Central Management Station (CMS) 1.2.4.1 Update Management Logon (OS=Windows) 1.2.4.2 Configuration of Update Management (Repository, …) 1.2.4.3 Update Data 1.3 Notes on management stations 1.3.1 Shutdown and restart...
Page 4 Contents 4 Installing ServerView Update Agents 4.1 Installation on the managed server 4.1.1 Requirements for installation 4.1.2 Requirements for uninstallation 4.1.3 Installing Update Agent V6.0 (or later) 4.1.3.1 Installation under Windows 4.1.3.2 Installation under Linux or VMWare (ESX) 4.2 Installation on the TFTP server 4.2.1 Installation under Windows 4.2.2 Installation under Linux 5 User Interface...
Page 5 Contents 5.2.4.7 Delete Repository Components - Results dialog box 5.2.4.8 PSP Details dialog box 5.2.4.9 Create Collection dialog box 5.2.4.10 Edit Collection dialog box 5.3 Download Manager Main Window 5.3.1 The tree structure 5.3.2 Task Management Tab 5.3.3 Scheduled Tasks Tab 5.3.4 Log Files Tab 5.3.5 Dialog boxes 5.3.5.1 Add Download Server Tasks dialog box...
Page 6 Contents 6.1.7.2 Copying a job 6.1.7.3 Releasing a job 6.1.7.4 Deleting a job 6.1.7.5 Displaying detailed information about a job 6.2 Repository Manager 6.2.1 Opening Repository Manager 6.2.2 Closing Repository Manager 6.2.3 Editing updates 6.2.4 Releasing updates 6.2.5 Managing user-defined groups (Collections) 6.2.5.1 Creating a user-defined group 6.2.5.2 Editing a user-defined group 6.2.5.3 Releasing updates in a user-defined group...
Page 7 Contents 7.1.6 Cancel (Command) 7.1.7 Result Files 7.1.7.1 StartFlash (Event) 7.1.7.2 Ready (Event) 7.1.7.3 Cancel (Event) 7.1.7.4 SequenceError (Event) 7.1.7.5 ParamError (Event) 7.1.7.6 LogonError (Event) 7.1.7.7 MemoryError (Event) 7.1.8 Batch Files (Examples) 7.1.9 CLI Standalone 7.2 citfs.bat (batch job) 8 Troubleshooting 8.1 Error messages in the Update Manager 8.2 Error messages in the Download Manager 8.3 Error messages in the Configuration Wizard...
Page 8 ServerView Update Management...
Page 9: Introduction
Download Manager provides a mechanism for checking for available updates and downloading new ones for the monitored managed nodes from the Fujitsu Technology Solutions web server to the local repository on the management station. Configuration provides a mechanism for defining the configuration set-...
Page 10: Concepts
1 Introduction Concepts Update Management is based on a database concept where the GUIs and services communicate exclusively via the database: 1. The GUIs are used to define jobs for the services and write these jobs to the database. 2. The services retrieve their jobs from the database, process these in the background and write the results to the database.
Page 11 1.1 Concepts The Update Service performs the following tasks: 1. It detects which updates are available for the individual PRIMERGY servers based on the inventories and repositories, and returns the result to the database so that this can be displayed in the GUI. 2.
Page 12: Prerequisites
ServerView Suite DVD 1 (bundled with PRIMERGY server) ServerView Suite - Update DVD ftp://ftp.ts.fujitsu.com/images/serverview /UPDATE_DVD_ <vers>.<iso> Download section of the Fujitsu Technology Solutions Web server: http://support.ts.fujitsu.com 1.2.1 Prerequisites on managed servers Online server allows components to be installed only while the operating sys- tem is running.
Page 13 1.2 Prerequisites Security If you need security (configuration with AccountCheck) before performing an update on the managed server, you can either use Single Sign-On or you must specify a user group. Single Sign-On Requirements: ServerView agents as of V 5.0 ServerView update agent as of V 5.0 The certificate from the Central Management Station (CMS) must be copied to the managed nodes.
Page 14: Prerequisites On Connection Blades
1 Introduction 1.2.2 Prerequisites on connection blades To prepare a connection blade for update via Update Manager, configure it as follows: 1. Open the graphical user interface of the connection blade, e.g. via a browser: http://<ipadr connection blade> 2. Security > Secure Shell: Set the following values: Admin Mode: Enable SSH Version 1: Disable...
Page 15: Prerequisites On Tftp Server
ServerView Agents for Windows or Linux >= V5.10 must be installed. ServerView Update Agent (Windows >=V5.10.02, Linux >=V5.30-00) must be installed TFTP server Windows Fujitsu Technology Solutions PXE server (<=1.13.0000, >=1.15.0000) must be installed. Only the TFTP service has to be active! For installation of TFTP Server Windows see "Installation under Win-...
Page 16: Prerequisites On The Central Management Station (Cms)
1 Introduction 1.2.4 Prerequisites on the Central Management Station (CMS) On the central management station, ServerView Operations Manager must be installed. 1.2.4.1 Update Management Logon (OS=Windows) Configuration Configuration during the menu-driven installation of the ServerView Operations Manager: Step Update Management Logon Information During silent installation of the ServerView Operations Manager, the user account is set to Local System the ServerView Download Service is not started automatically.
Page 17 1.2 Prerequisites Administrative Tools – Local Security Policy – Security Settings – Local Policies – User Rights Assignment – Log on as a service The following applets use this logon and the ServerView Download Service: Configuration Wizard Download Manager Repository Manager Format of the account local account: \.<user>...
Page 18: Configuration Of Update Management (Repository
You can get this data from the: ServerView Suite DVD 1 min. 7.812 (Windows) / 10.09.09 (Linux), max. 10.12.04 ServerView - Update DVD ftp://ftp.ts.fujitsu.com/images/serverview /UPDATE_DVD_ <vers>.<iso> from the Download section of the Fujitsu Technology Solutions Web server: http://support.ts.fujitsu.com ServerView Update Management...
Page 19 1.2 Prerequisites There are two ways of maintaining the repository with the latest update data: Automatic maintenance In the Download Manager, define a download task. The task periodically checks and downloads the latest update data via the internet for servers with inventory data. Manual maintenance In the Repository Manager, import update data from the latest Server- View Suite - Update DVD.
Page 20: Notes On Management Stations
1 Introduction Notes on management stations 1.3.1 Shutdown and restart A shutdown/restart of the management station is permitted if there are no servers with the job status processing on the Server Details tab in the Update Manager. Jobs with the status waiting (Job Details tab) are execut- ed after the management station has been restarted, when the Start Time is reached.
Page 21: Multiple Management Stations
DVD, a new version of which comes out approximately every two months. PSPs can also be downloaded at http://support.ts.fujitsu.com/globalflash An overview of the components and server models that are supported by the currently released PSPs is provided in the Readme file for the relevant PSP.
Page 22: Components Of A Psp
1 Introduction 1.5.2 Components of a PSP Each PSP consists of the following elements: A zip archive containing the drivers or software products as well as the files required to install the PSP Release notes (relnotes.txt) A PSP description file (xml file) PSP description file (xml file) The description file contains the following information: Name of the PSP...
Page 23: Product Detection Of Primergy Support Packages
1.5 PRIMERGY Support Packages (PSP) 1.5.3 Product Detection of Primergy Support Packages Product detection is available for most PSPs. Requirements on the server: Primergy Support Package FSC_SCAN Tool PrimeUp >= V1.15.25 (up to Windows Server 2008) Tool PrimeUp >= V1.17.01 (Windows Server 2012) The version of the PSP FSC_SCAN and the PrimeUp tool which comes with the repository must be installed.
Page 24 1 Introduction Case “Newer version installed” Example: The customer has installed a very new version of a product (perhaps beta), which is not actually produced as a PSP on the FTS site. A "fake" PSP with version "99.99.99.99" is created, to protect the customers product against accidental overwriting/ updating by Update Manager.
Page 25: Initial Installation Of Primergy Support Packages
1.5 PRIMERGY Support Packages (PSP) 1.5.4 Initial Installation of Primergy Support Packages Initial installation is possible for all PSPs. Requirements on the server: Primergy Support Package FSC_SCAN Tool PrimeUp >= V1.15.25 (up to Windows Server 2008) Tool PrimeUp >= V1.17.01 (Windows Server 2012) The version of the PSP FSC_SCAN and the PrimeUp tool which comes with the repository must be installed.
Page 26: Notes On Deleting Servers From The Serverlist
1 Introduction Notes on deleting servers from the ServerList Deletion will be denied ... Deletion of servers from the ServerList will be denied if update jobs with Agent Status = busy and Job Details Status = transferring, transferred, flashing or flashed exist. Deletion will NOT be denied ...
Page 27: Typographic Conventions
1.7 Typographic conventions Typographic conventions The following typographic conventions are used in this manual: Convention Explanation Indicates various types of risk, namely health risks, risk of data loss and risk of damage to devices. Indicates additional relevant information and tips. bold Indicates references to names of interface elements.
Page 28: Serverview Suite Link Collection
ServerView Update Manager Express. The current versions of all documentation on the PRIMERGY ServerView Suite. You can retrieve the downloads free of charge from the Fujitsu Tech- nology Solutions web server. For PRIMERGY servers, links are offered on the following topics:...
Page 29 This opens the start page of the ServerView link collection. 2. Via the ServerView Suite DVD 2 or via the start page of the online doc- umentation for the ServerView Suite on the Fujitsu Technology Solu- tions manual server. You access the start page of the online documentation via the fol- lowing link: http://manuals.ts.fujitsu.com...
Page 30: Documentation For The Serverview Suite
Suite DVD 2 supplied with each server system. The documentation can also be downloaded free of charge from the Internet. You will find the online documentation at http://manuals.ts.fujitsu.com under the link Industry standard servers. For an overview of the documentation to be found under ServerView Suite as well as the filing structure, see the ServerView Suite sitemap (Server- View Suite –...
Page 31: Overview
Overview ServerView Update Management allows you to remotely apply the latest updates of BIOS, firmware and drivers onto PRIMERGY servers. General usage 1. Configure Update Management (see also "Prerequisites on the Central Management Station (CMS)" on page The Base Configuration Wizard is used to configure Update Man- agement.
Page 32 2 Overview The Base Configuration Wizard is not used to configure the Update Management step. Go on to item 2 Open one of the Update Management applets Configuration Wizard: Configure all necessary values Note: Inventory data is collected automatically for all servers in the ServerList Go on to item 4 and further items.
Page 33 5. When the update job is completed, the inventory data and the repository are automatically compared again to ensure that the latest update data has been correctly applied to the managed server. When upgrading Update Management components please observe the following recommendation to prevent connection problems with the com- ponents.
Page 34 ServerView Update Management...
Page 35: Update Procedures
Update Procedures The Update Manager enables you to update drivers, ServerView agents, update agents, firmware and BIOS globally and locally on PRIMERGY servers. You can use the update procedures described below to do this. Which particular components can be updated with which procedure is described in the following files on the ServerView Suite DVD 1: Windows: ...
Page 36: Online Update
3 Update Procedures Online update This procedure allows you to update components under the control of the operating system that is currently running (Windows, Linux). In this case the Update Manager uses tools which are provided by the software vendors. Figure 2: Diagram of the update procedure (online) 1.
Page 37 3.1 Online update 4. The Update Manager fetches the update data required from the repos- itory and defines the update jobs. In addition to the actual update data each online update job contains an update tool for the component con- cerned and the job control file with the required parameters.
Page 38: Update Via Tftp Server
3 Update Procedures Update via TFTP server This procedure is used to update PRIMERGY system components which cannot be updated using the update tools available under Windows, Linux or DOS either at all or only with great effort, or to update autonomous hardware systems on which none of these three operating systems runs.
Page 39: Updating A Hardware System
3.2 Update via TFTP server 3.2.1 Updating a hardware system Updating a hardware system taking a management blade as an example Figure 3: Diagram of the update procedure (management blade via TFTP server) 1. The Inventory Manager on the management server uses SNMP com- mands to fetch the required inventory data from the management blade.
Page 40 3 Update Procedures In the case of MMB BX400S1 and BX900 S1: Up to ServerView Oper- ations Manager V6.10, communication was processed using SNMP. ssh login is evaluated as of Operations Manager V6.11. 4. The object-specific update job for the management blade is generated by the Update Manager.
Page 41: Access To Update Data
Via the directory Firmware on the ServerView Suite DVD 1 or on the Update DVD. Via the Fujitsu Technology Solutions web server from which the update data can be saved to a repository which you have created on an arbi- trary drive of the management server.
Page 42 ServerView Update Management...
Page 43: Installing Serverview Update Agents
Installing ServerView Update Agents To find out which servers are supported and which system components can be updated with the various update procedures please refer to the relevant files on the ServerView Suite DVD 1 under ServerView Suite – Software Products - ServerView –...
Page 44: Requirements For Uninstallation
4 Installing ServerView Update Agents 4.1.2 Requirements for uninstallation If you want to uninstall ServerView Update Agent, ensure that all jobs on the involved systems (management server, TFTP server, managed server) are finished or deleted. Uninstallation sequence: 1. Uninstall ServerView Update Agent 2.
Page 45: Installing Update Agent V6.0 (Or Later)
4.1 Installation on the managed server 4.1.3 Installing Update Agent V6.0 (or later) 4.1.3.1 Installation under Windows The following procedures are available for installation: Menu-Driven Installation (FTASetup.exe) Installation via the Command Line Interface Installation via ASP (Autonomous Support Package), SV Update Agent >=V5.50 Menu-driven Installation (FTASetup.exe) Update agent version 4.91 and higher is only installed if the server is online-...
Page 46 4 Installing ServerView Update Agents Figure 4: Security Settings Security Settings Account Check Specifies whether access authorization should be checked when the server is accessed. If this option is enabled, you can use access authorization via certificates or via standard login. User Group for Update Name of the local user group This option is mandatory for access authorization via standard...
Page 47 4.1 Installation on the managed server All users in this group are authorized to perform the update pro- cedure. The user group GFUSER is preset. If you want to use the GFUSER group you must configure it under Windows. But you can also use any other user group. In the case of an update installation the default values are assigned to the existing configuration values.
Page 48: Installation Under Linux Or Vmware (Esx)
4 Installing ServerView Update Agents Installation via ASP (Autonomous Support Package), SV Update Agent >=V5.50 You start the installation via the installation package SVUpdateAgent_Win_ ASP_<vers>.exe, which you will find on the ServerView Update DVD under: Firmware - Agent-Win - SV-Update-Agent. You can install the update agent at the command level using the following command: start /wait SVUpdateAgent_Win_ASP_<vers>.exe...
Page 49 4.1 Installation on the managed server --nopreun --nopostun (only for update installations) If these options, which must always be specified together, are selected, the uninstallation routines do not run when an update installation takes place. Parameters already set in the update agent are retained. Update Agent >= V5.01 You start the installation via the installation package SVUpdateAgent_Lx_ V<vers>.scexe, which you will find on the ServerView Suite DVD 1 under...
Page 50 4 Installing ServerView Update Agents TraceFile=<file> File in which the agent’s actions are logged when TraceLevel > 0. The directory must exist if given in <file>. Default file name: /opt/SMAW/SMAWgfa/data/gf_agent.log TraceLevel=<n> n = 0 (no tracing) n = 2 (tracing of errors) n = 3 (tracing of the commands) n = 5 (detailed tracing) Default TraceLevel = 2...
Page 51: Installation On The Tftp Server
4.2 Installation on the TFTP server Installation on the TFTP server The PXE or TFTP service should be stopped, if you use other PXE/TFTP services, because a parallel use of two services might cause problems. For how to install ServerView Update Agent, see section "Installing Update Agent V6.0 (or later) "...
Page 52: Installation Under Linux
4 Installing ServerView Update Agents 4.2.2 Installation under Linux Installation sequence: 1. TFTP Server 2. ServerView Agents 3. ServerView Update Agent To install TFTP server Install software package tftp TFTP must be enabled (file /etc/xinetd.d/tftp: param disable=no) Network service xinetd must be running If a firewall is activated: allow tftp ServerView Update Management...
Page 53: User Interface
User Interface The Update Management user interface comprises the interfaces of the individual applications. The Configuration wizard starts automatically the first time you open Update Management. This wizard allows you to make global settings for all applications. Update Manager Repository Manager Download Manager Configuration Update Manager Main Window...
Page 54 5 User Interface Figure 5: Update Manager Main Window The appearance of the tabs is determined by the entry you select in the tree structure. The following combinations are possible: Tree Work area tabs structure Server Update Details Job Details Details Servers Information...
Page 55 5.1 Update Manager Main Window Tree Work area tabs structure Server Update Details Job Details Details Updates Information Server list in Updates for all Combination about all the form of a components not permitted List of servers for tree structure that are rel- updates which the...
Page 56: The Tree Structure
5 User Interface 5.1.1 The tree structure Figure 6: Update Manager tree structure The tree structure is on the left of the work area in the Update Manager and provides various views, divided into different groups, of the servers in a domain.
Page 57 5.1 Update Manager Main Window Tree structure Groupings Servers Information about Servers within the domain All Servers All servers within the domain Groups Customized groups, which you created with the Server- List application In the groups All Servers and Groups the symbols are showing the cumulated update status.
Page 58 5 User Interface Tree structure Groupings Servers Update mandatory (continued) Servers on which an update is urgently required Update recommended Servers on which an update is recommended In the groups Update mandatory and Update rec- ommended, instead of update status icons, server icons are displayed, because the name of the group is the same as the name of the update status of the servers in the group.
Page 59 5.1 Update Manager Main Window Tree structure Groupings Updates Software and firmware components of the servers All Components All components, regardless of their version Upgrades Components for which an upgrade is available Downgrades Components for which a downgrade is available Installed Updates All components installed on the servers User Collections...
Page 60 5 User Interface Tree structure Groupings Jobs Jobs defined for the update of the servers Root All Jobs All jobs, regardless of status Waiting Jobs Jobs that are waiting for the time to transfer the updates from the management server to the PRIMERGY servers Jobs in Progress Jobs that are currently in the update phase...
Page 61: Server Details Tab
5.1 Update Manager Main Window 5.1.2 Server Details tab The Server Details tab displays information about servers, depending on what you have already selected in the tree structure. Tree structure Server Details Tab Servers Information about the selected servers Updates Servers for which the selected components are relevant Jobs Servers for which the selected jobs are relevant...
Page 62 5 User Interface The columns in the table have the following meanings: Column Meaning Icon General update status of the server An update is not required. An update is recommended. An update is urgently required. To evaluate the General update status of server, the contents of the following groups are checked: Unapplicable Updates Upgrades...
Page 63 5.1 Update Manager Main Window Column Meaning Agent Status Status of the update agent on the server ready The server is ready for the update phase. error An error occurred during the update phase. You must save the diagnostics about the failed job, then initialize the update agent with the Cleanup function.
Page 64 5 User Interface Column Meaning Agent Access Access status of the update agent on the server granted Logon to the server has already been successfully completed. You have access to the server. restricted Access to the server is currently restricted. Log on must be per- formed with the appropriate user ID and password on the server.
Page 65 5.1 Update Manager Main Window Column Meaning Job Status Status of the relevant jobs specified for the server done All components have been updated and the job is now completed. waiting The job is waiting to be executed (this is the status before the data transfer begins).
Page 66 5 User Interface Buttons Complete Update Automatically establishes a list of all components that can be updated on the previously selected server. The Create Job wizard then opens, via which you start the update of the identified components. This button is only enabled if you are logged on as administrator. Logon Opens the Logon dialog box, where you can log on to selected servers.
Page 67: Update Details Tab
5.1 Update Manager Main Window Show Updates Opens the Update Details tab to display update information about the selected server. 5.1.3 Update Details tab The Update Details tab contains information about updates. It comprises the following elements: The update details list (tree structure) A table that contains the updates that match your selection in the server list and update details list.
Page 68 5 User Interface The content of the update details list depends on the entry that you have already selected in the tree structure. Tree structure Update details list (Update Details Tab) Servers Displays the components belonging to the selected servers. In the update details list, you can filter the components displayed in the table according to the following groups: All Components: Displays all components...
Page 69 5.1 Update Manager Main Window Tree structure Update details list (Update Details Tab) Servers In general, only the installed update ver- (continuation) sions contained in the underlying repository are displayed in the table. In the case of each upgrade, only the latest version is displayed in the table and, in the case of each downgrade, only the next older version found in the repository is displayed...
Page 70 5 User Interface Column Meaning Server Name Name of the server Category Group to which the component belongs Component Name of the component Installed Version of the installed update Version New Version Update version that is to replace the installed version Reboot Indicates whether the server is restarted after the com- ponents are updated.
Page 71: Job Details Tab
5.1 Update Manager Main Window 5.1.4 Job Details tab The Job Details tab displays information about jobs, depending on what you have already selected in the tree structure. Tree structure Job Details Tab Servers Job information for the selected servers Updates Combination not permitted Jobs...
Page 72 5 User Interface In the table, a context menu is available. To open the context menu, right-click an entry in the table. The columns in the table have the following meanings: Column Meaning Icon Status of the current jobs All components have been updated and the job is now completed.
Page 73 5.1 Update Manager Main Window Column Meaning Status Current job status waiting The job is waiting to be executed (this is the status before the data transfer begins). transferring The job is currently being transferred. transferred The job has been successfully trans- ferred and is now waiting for the start of the update procedure.
Page 74 5 User Interface Column Meaning Severity Cumulated status of the updates contained in the job (the most critical status is shown in each case) recommended An update is recommended. mandatory An update is urgently required. normal An update is not required. Released Shows whether the job is released (yes) or not (no).
Page 75: Dialog Boxes And Wizards
5.1 Update Manager Main Window 5.1.5 Dialog boxes and wizards Update Manager provides the following dialog boxes and wizards. In the Server Details tab: LogOn dialog box Cleanup wizard Show Server Details dialog box In the Update Details tab: Create Job wizard Change TFTP Address dialog box Show Update Details dialog box Show Release Notes dialog box...
Page 76: Logon Dialog Box
5 User Interface 5.1.5.1 LogOn dialog box The LogOn dialog box allows you to log on to all servers that require user authentication (AgentAccess = restricted or not certified). To open the dialog box, choose any servers on the Server Details tab and click Logon.
Page 77 5.1 Update Manager Main Window Column Meaning Agent Access Access status of the update agent on the server granted Logon to the server has already been successfully completed. You have access to the server. restricted Access to the server is currently restricted.
Page 78 5 User Interface check and set Password Checks the logon data and sets the access rights on the selected servers (if Manageable = yes). The password is valid for the current session. If the server is unavailable, the logon data is stored under the assumption that it is correct (if Manageable = no).
Page 79: Cleanup Wizard
5.1 Update Manager Main Window 5.1.5.2 Cleanup Wizard You can use this wizard to clean up the update agent of a server if the agent status is error. Resetting the update agent may be necessary if a job stops with Job Status = error and the return text contains the message Pending Jobs.
Page 80 5 User Interface The table displays all servers you selected on the Server Details tab. All servers with restricted or not certified access status are selected auto- matically. If you have selected servers with an access status other than restricted or not certified, Update Manager ignores attempts to log on to these servers.
Page 81 5.1 Update Manager Main Window User Authentication Login user ID and password for access control. This parameters are only required if the ServerView update agent on the managed node is configured with AccountCheck. If the server is to be updated via a TFTP server, enter user ID and pass- word for access to the controller (MMB, switch blade, iRMC) check and set Password Checks the logon data and sets the access rights on the selected servers...
Page 82 5 User Interface Enter TFTP step (Cleanup Wizard) Enter TFTP is the second step in the wizard. This step is only displayed if the cleanup runs via TFTP server (for example, in the case of a management blade or a connection blade). Figure 12: Enter TFTP step The table shows a subset of the servers selected on the tab.
Page 83 5.1 Update Manager Main Window Schedule Job step (Cleanup Wizard) Schedule Job is the last step in the wizard. Here you specify the time at which the cleanup is to be executed. Figure 13: Schedule Job step Make sure that the server on which the cleanup is to be performed is up and running at the time of execution.
Page 84: Server Details Dialog Box
5 User Interface 5.1.5.3 Server Details dialog box The Server Details dialog box provides detailed information relating to the server you selected on the Server Details tab. If you selected a server of the group Unsupported Servers or Unknown Servers, no server data will be displayed in this dialog. To open this dialog box, click Show Details on the Server Details tab.
Page 85 5.1 Update Manager Main Window Display Name Name of the server For a standalone server: <server name> For a blade server: <blade server name>-<slotID> For a host system of a virtual system: <server name of the virtual system>-host For a guest system of a virtual system: <server name of the virtual system>-<servername>...
Page 86 5 User Interface Agent Status Status of the update agent on the server ready The server is ready for the update phase. error An error occurred during the update phase. You must save the diagnostics about the failed job, then initialize the update agent with the Cleanup func- tion.
Page 87 5.1 Update Manager Main Window Update Status Cumulated update status of the server (the most critical status is dis- played in each case) normal An update is not required. recommended An update is recommended. mandatory An update is urgently required. Display Update Status Here you can forcibly change the value of Update Status, if necessary.
Page 88 5 User Interface Job Status Status of the relevant jobs specified for the server done All components have been updated and the job is now completed. waiting The job is waiting to be executed (this is the status before the data transfer begins). processing The job is currently being executed.
Page 89 5.1 Update Manager Main Window Operating Systems Information about the operating system Manageable Availability of the server The ServerView agent can be reached via SNMP. The ServerView agent cannot be reached. Buttons Force Check A job with the name Check_xx is created (xx = sequence number). It per- forms another comparison (check) of the server inventory with the repos- itory.
Page 90: Create Job Wizard
5 User Interface 5.1.5.4 Create Job Wizard This wizard allows you to create new update jobs. The wizard comprises sev- eral dialog boxes to guide you through the individual steps. All required steps are displayed in the tree structure on the left. To open the wizard, choose any servers and updates on the Update Details tab and click Create Job.
Page 91 5.1 Update Manager Main Window Column Meaning Server Name of the server Manageable Availability of the server Agent Access Access status of the update agent on the server granted Logon to the server has already been successfully completed. You have access to the server. restricted Access to the server is currently restricted.
Page 92 5 User Interface User Authentication Login user ID and password for access control. This parameters are only required if the ServerView update agent on the managed node is configured with AccountCheck. If the server is to be updated via a TFTP server, enter user ID and pass- word for access to the controller (MMB, switch blade, iRMC) check and set Password Checks the logon data and sets the access rights on the selected servers...
Page 93 5.1 Update Manager Main Window Change Version step (Create Job Wizard) Change Version is the second step in the wizard. The table displays all updates you selected on the Update Details tab. Figure 16: Change Version step Column Meaning Server Name Name of the server Category The group to which the component belongs...
Page 94 5 User Interface Enter Job Name step (Create Job Wizard) Enter Job Name is the third step in the wizard. Here you assign a name to the job. Figure 17: Enter Job Name step Job Name Unique name of the job Default: JOB_<sequence number, starts at 1>...
Page 95 5.1 Update Manager Main Window Example: For one server entered in the job a reboot is necessary after the update (Reboot=yes), while for others no reboot is necessary (Reboot=no). In this case the Reboot field will show the string "---". If the parameters that should be displayed in the same field have the same value, this value will be displayed.
Page 96 5 User Interface Enter TFTP step (Create Job Wizard) Enter TFTP is the fourth step in the wizard. This step is only displayed if the update runs via TFTP server (for example, in the case of a management blade or a connection blade). Figure 18: Enter TFTP step The table shows a subset of the servers selected on the tab.
Page 97 5.1 Update Manager Main Window Schedule Job step (Create Job Wizard) Schedule Job is the last step in the wizard. Here you specify the time at which the job is to be executed. Figure 19: Schedule Job step Make sure that the management station and the server on which the job is to run are up and running at the time of execution.
Page 98 5 User Interface Flash Time Start time of the update phase on the servers. Immediate after transfer Starts the update immediately after the transfer. Later Starts the update phase at the specified time. If the transfer phase is not finished at the specified time, the update begins immediately after the end of the transfer phase.
Page 99 5.1 Update Manager Main Window Immediate after flash The restart begins immediately after the end of the update phase. Later The restart begins at the specified time. If the update phase is not fin- ished at the specified time, the restart begins immediately after the end of the update phase.
Page 100: Update Details Dialog Box
5 User Interface 5.1.5.5 Update Details dialog box The Update Details dialog box provides additional information about the update you selected in the table on the Update Details tab. The parameters displayed in this dialog box cannot be changed except Available Versions. If you selected a server of the group Unsupported Servers or Unknown Servers, no data will be displayed in this dialog.
Page 101 5.1 Update Manager Main Window Component Name of the component. Installed Version The version that is currently installed. New Version The version that is to replace the installed version. Compare Installed Version Evaluates the version displayed in the New Version field: Newest The displayed version is newer than the installed version and, at the same time, is the newest version in the repos-...
Page 102 5 User Interface Vendor Severity Severity weighting of the update from the perspective of Fujitsu Tech- nology Solutions. recommended An update is recommended mandatory An update is urgently required normal An update is not required Custom Severity Severity weighting of the update from your perspective. You can use this parameter to override the Vendor Severity setting.
Page 103 5.1 Update Manager Main Window Dependencies Displays dependencies that are to be noted in relation to the update. Buttons Show Relnotes Opens the predefined browser, showing the latest release notes. Show PSP Details (PSP = PRIMERGY Support Package) Displays information about the packages included in the selected update. ServerView Update Management...
Page 104: Psp Details Dialog Box
5 User Interface 5.1.5.6 PSP Details dialog box A PRIMERGY Support Package (PSP) is the basic element for installing and updating drivers and software products on your PRIMERGY server. A PSP comprises several packages, each containing the different versions of the same driver or software product. To open this dialog, click Show PSP Details in the Update Details dialog box or the Edit Update's Properties dialog box.
Page 105 5.1 Update Manager Main Window Below this are blocks of information on the individual packages and their dependencies on other components. The packages are numbered con- secutively within the PSP and are each displayed with their version. Dependencies All the dependencies together make up the requirements that have to be ful- filled before a package can be installed.
Page 106: Copy Job Wizard
5 User Interface 5.1.5.7 Copy Job Wizard You can use this wizard to copy a job to any server in the domain. The wizard comprises several dialog boxes to guide you through the individual steps. All required steps are displayed in the tree structure on the left. To open the wizard, select the job you want to copy on the Job Details tab and click Copy Job.
Page 107 5.1 Update Manager Main Window >> Copies all servers from the Possible Server list to the Destination Server list. > Copies the servers selected from the Possible Server list to the Des- tination Server list. < Moves the servers selected from the Destination Server list back to the Possible Server list.
Page 108 5 User Interface LogOn step (Copy Job Wizard) LogOn is the second step in the wizard. Here you log on to all servers that require user authentication (AgentAccess = restricted or not certified). Figure 23: LogOn step The table displays all servers you selected in the Choose Server step. If you have selected servers with an access status other than restricted or not certified, Update Manager ignores attempts to log on to these servers.
Page 109 5.1 Update Manager Main Window Column Meaning Agent Access Access status of the update agent on the server granted Logon to the server has already been successfully completed. You have access to the server. restricted Access to the server is currently restricted.
Page 110 5 User Interface check and set Password Checks the logon data and sets the access rights on the selected servers (if Manageable = yes). The password is valid for the current session. If the server is unavailable, the logon data is stored under the assumption that it is correct (if Manageable = no).
Page 111 5.1 Update Manager Main Window Enter Job Name step (Copy Job Wizard) Enter Job Name is the third step in the wizard. Here you assign a name to the job. Figure 24: Enter Job Name step Job Name Unique name of the job Default: JOB_<sequence number, starts at 1>...
Page 112 5 User Interface Example: For one server entered in the job a reboot is necessary after the update (Reboot=yes), while for others no reboot is necessary (Reboot=no). In this case the Reboot field will show the string "---". If the parameters that should be displayed in the same field have the same value, this value will be displayed.
Page 113 5.1 Update Manager Main Window Enter TFTP step (Copy Job Wizard) Enter TFTP is the fourth step in the wizard. Here you enter the address of the TFTP server if no update agent is installed on your server. This step is not displayed if the update agent is installed on the relevant servers.
Page 114 5 User Interface Schedule Job step (Copy Job Wizard) Schedule Job is the last step in the wizard. Here you specify the time at which the job is to be executed. Figure 26: Schedule Job step Make sure that the management station and the server on which the job is to run are up and running at the time of execution.
Page 115 5.1 Update Manager Main Window Flash Time Start time of the update phase on the servers. Immediate after transfer Starts the update immediately after the transfer. Later Starts the update phase at the specified time. If the transfer phase is not finished at the specified time, the update begins immediately after the end of the transfer phase.
Page 116 5 User Interface Immediate after flash The restart begins immediately after the end of the update phase. Later The restart begins at the specified time. If the update phase is not fin- ished at the specified time, the restart begins immediately after the end of the update phase.
Page 117: Job Details Dialog Box
5.1 Update Manager Main Window 5.1.5.8 Job Details dialog box The Job Details dialog box provides a clear and detailed overview of infor- mation relating to the job you selected on the Job Details tab. If you selected a server of the group Unsupported Servers or Unknown Servers, no data will be displayed in this dialog.
Page 118 5 User Interface Severity Cumulated severity weighting of the updates contained in the job. The highest severity weighting of an update is displayed (mandatory > rec- ommended > normal). recommended An update is recommended mandatory An update is urgently required normal An update is not required Transfer Time...
Page 119 5.1 Update Manager Main Window flashing The job is currently in the update phase. flashed The update has been performed successfully on the server. rescanning The inventory of the server is being redetermined. rebooting The server is currently rebooting. done All components have been updated and the job is now completed.
Page 120: Edit Job Dialog Box
5 User Interface Description Description of the job (comment) Return Text In the event of an error, this field contains the error message of the error that occurred. The error messages are described in section "Error messages in the Update Manager" on page 261.
Page 121 5.1 Update Manager Main Window Figure 28: Edit Job dialog box Job Name Name of the selected job. Released This setting specifies whether the job is released (yes) or not released (no) for execution on other PRIMERGY servers. Description Description of the job (comment). ServerView Update Management...
Page 122 5 User Interface Transfer Time Start time for transferring the job to the server. Immediate Starts the transfer as soon as you click Finish to exit the wizard. Later Starts the transfer at the specified time. Select date, hours and minutes. Flash Time Start time of the update phase on the servers.
Page 123: Change Tftp Address Dialog Box
5.1 Update Manager Main Window Immediate after flash The restart begins immediately after the end of the update phase. Later The restart begins at the specified time. If the update phase is not fin- ished at the specified time, the restart begins immediately after the end of the update phase.
Page 124 5 User Interface Test Connectivity Tests if a connection can be established to the specified IP address using the "ping" function. ServerView Update Management...
Page 125: Repository Manager Main Window
5.2 Repository Manager Main Window Repository Manager Main Window Repository Manager allows you to administer the repository. Figure 30: Repository Manager Main Window The main window of the Repository Manager displays the current contents of the repository and contains the following elements (from top to bottom): the ServerView Suite header the ServerView Suite menu bars the work area, with a tree structure on the left and various tabs on the...
Page 126: The Tree Structure
5 User Interface 5.2.1 The tree structure Figure 31: Repository Manager tree structure The tree structure, which is on the left, shows the updates that are available in the Repository Manager. In the tree structure, you select which data you want to display in the table on the Updates tab and the Collections tab.
Page 127 5.2 Repository Manager Main Window Updates By Severity All updates that are recommended (recommended) or urgently required (mandatory). Released Updates Updates that are explicitly released by the user. This group only appears if there is at least one "released" update. User Collections Customized groups, which you can create and manage on the Col- lections tab.
Page 128: Updates Tab
5 User Interface 5.2.2 Updates tab All entries belonging to the group you selected in the tree structure are dis- played in the table on the Updates tab. Figure 32: Updates tab ServerView Update Management...
Page 129 5.2 Repository Manager Main Window In the table, a context menu is available. To open the context menu, right-click an entry in the table. The columns in the table have the following meanings: Column Meaning Update status Urgency of the update (icon) An update is recommended.
Page 130 5 User Interface Column Meaning Reboot Required Shows whether server reboot is either required (yes) or not required (no) after the update. auto (for components of the blade systems group only) The component itself decides whether a reboot is nec- essary or not.
Page 131 5.2 Repository Manager Main Window Deleting components is only possible if the current repository is locat- ed on a local HDD partition of your computer or on an external USB storage device. ***Deletion is only possible for components which do not belong to an update job.
Page 132: Collections Tab
5 User Interface 5.2.3 Collections tab The functions provided on the Collections tab allow you to create and man- age customized update groups. The groups you create here are displayed under User Collections in the tree structure. If you have not yet created any groups, the tree structure will not contain a node for User Collections and the tab is also blank.
Page 133 5.2 Repository Manager Main Window Column Meaning Name Name and cumulated update status of the collection Collection contains at least one component for which an update is recommended. Collection contains at least one component for which an update is urgently required. Collection contains no components that needs updating.
Page 134 5 User Interface Column Meaning Reboot Required Indicates whether server reboot is either required (yes) or not required (no) after the update. auto (for components of the blade systems group only) The component itself decides whether a reboot is nec- essary or not.
Page 135: Dialog Boxes
5.2 Repository Manager Main Window 5.2.4 Dialog boxes The Repository Manager provides the following dialog boxes: Edit Update's Properties dialog box Show Release Notes dialog box Show PSP Details dialog box Import Repository Components dialog box Import Repository Components - Results dialog box Export Repository Components dialog box Export Repository Components - Results dialog box Delete Repository Components - Results dialog box...
Page 136 5 User Interface Figure 34: Edit Update's Properties dialog box ServerView Update Management...
Page 137 5.2 Repository Manager Main Window Category The group to which the component belongs. Component Name of the component. Version Update version. Operating System The relevant operating system. Version Details Details of the update version. Reboot Required Indicates whether server reboot is either required (yes) or not required (no) after the update.
Page 138 5 User Interface Vendor Severity Severity weighting of the update from the perspective of Fujitsu Tech- nology Solutions. recommended An update is recommended mandatory An update is urgently required normal An update is not required Released Releases the selected updates (yes) for execution on other PRIMERGY servers ( for example, after they have been processed without errors on a test host) or not (no).
Page 139: Import Repository Components Dialog Box
5.2 Repository Manager Main Window Show PSP Details (PSP = PRIMERGY Support Package) Displays informations about the packages included in the selected update. 5.2.4.2 Import Repository Components dialog box To open this dialog box, click Import on the Updates tab. If you want to replace your complete repository, do this using the Con- figuration Wizard.
Page 140 5 User Interface Importing components is only possible if the current repository is locat- ed on a local HDD partition of your computer or on an external USB storage device. You can update your repository on the management station by importing new components from a local or remote repository, e.g.
Page 141 5.2 Repository Manager Main Window Import Path Absolute path of the directory to be imported. This directory may be the root of an existing repository or any subdirectory. The Browse button is only enabled, if you started the ServerView Operations Manager on the management station directly. Check for Imports Checks the directory defined in the Import Path field for available com- ponents.
Page 142: Import Repository Components - Results Dialog Box
5 User Interface 5.2.4.3 Import Repository Components - Results dialog box Figure 36: Import Repository Components - Results This dialog shows the result of importing components into the current repos- itory. ServerView Update Management...
Page 143 5.2 Repository Manager Main Window Category Name of the component group. Component Name of the component. Version Version of the update. Result Component has been imported. error Import failed. ErrorMessage Explanation why the import failed. ServerView Update Management...
Page 144: Export Repository Components Dialog Box
5 User Interface 5.2.4.4 Export Repository Components dialog box To open this dialog box, click Export on the Updates tab. Figure 37: Export Repository Components dialog Exporting components is only possible if the current repository and the target directory are located on a local HDD partition of your computer or on an external USB storage device.
Page 145 5.2 Repository Manager Main Window First, select the absolute path of the directory where the desired components should be exported to. This directory may be located on a local HDD partition of your computer or on an external USB storage device. Then copy the components you want to be exported from the Source list to the Destination list.
Page 146: Export Repository Components - Results Dialog Box
5 User Interface 5.2.4.5 Export Repository Components - Results dialog box Figure 38: Export Repository Components - Results dialog This dialog shows the result of exporting components from the current repos- itory to the selected export directory. ServerView Update Management...
Page 147 5.2 Repository Manager Main Window Category Name of the component group. Component Name of the component. Version Version of the update. Result Component has been exported. error Export failed. ErrorMessage Explanation why the export failed. ServerView Update Management...
Page 148: Delete Repository Components Dialog Box
5 User Interface 5.2.4.6 Delete Repository Components dialog box To open this dialog box, click Delete on the Updates tab. Figure 39: Delete Repository Components dialog Deleting components is only possible if the current repository is locat- ed on a local HDD partition of your computer or on an external USB storage device.
Page 149 5.2 Repository Manager Main Window In the Source list on the left, all components of the current repository are dis- played. Select the components which should be deleted in the Source list and copy them to the Destination list. To delete the selected components, click OK. While the selected components are deleted, a progress bar is displayed.
Page 150: Delete Repository Components - Results Dialog Box
5 User Interface 5.2.4.7 Delete Repository Components - Results dialog box Figure 40: Delete Repository Components - Results dialog This dialog shows the result of deleting components from the current repos- itory. ServerView Update Management...
Page 151 5.2 Repository Manager Main Window Category Name of the component group. Component Name of the component. Version Version of the update. Result Component has been deleted. error Delete process failed. in use The component was not deleted, because it is used in an update job. ErrorMessage Explanation why the delete process failed.
Page 152: Psp Details Dialog Box
5 User Interface 5.2.4.8 PSP Details dialog box A PRIMERGY Support Package (PSP) is the basic element for installing and updating drivers and software products on your PRIMERGY server. A PSP comprises several packages, each containing the different versions of the same driver or software product. To open this dialog, click Show PSP Details in the Update Details dialog box or the Edit Update's Properties dialog box.
Page 153 5.2 Repository Manager Main Window Below this are blocks of information on the individual packages and their dependencies on other components. The packages are numbered con- secutively within the PSP and are each displayed with their version. Dependencies All the dependencies together make up the requirements that have to be ful- filled before a package can be installed.
Page 154: Create Collection Dialog Box
5 User Interface 5.2.4.9 Create Collection dialog box In the Create Collection dialog box, you can create customized update groups, which are displayed in the Update Manager on the Update Details tab under User Collections. To open this dialog box, click Create on the Collections tab. Figure 42: Create Collection dialog box Name Name of the customized update group.
Page 155 5.2 Repository Manager Main Window Source The component groups that are available for selection. Destination The component groups that were copied to the user-defined group. >> Transfers all component groups to the user-defined group. > Transfers the selected component groups to the user-defined group. <...
Page 156: Edit Collection Dialog Box
5 User Interface 5.2.4.10 Edit Collection dialog box You can edit a selected customized update group in the Edit Collection dialog box. To open this dialog box, click Edit on the Collections tab. Figure 43: Edit Collection dialog box Name Name of the customized update group (cannot be changed) Description Description of the customized update group (comment).
Page 157 5.2 Repository Manager Main Window Destination The component groups that were copied to the user-defined group. >> Transfers all component groups to the user-defined group. > Transfers the selected component groups to the user-defined group. < Deletes the selected component groups from the user-defined group. <<...
Page 158: Download Manager Main Window
5 User Interface Download Manager Main Window Use the Download Manager to define download tasks, configure when and how often these are to be executed, and activate the download task by assigning selected servers to it. You can also display information on down- load tasks already executed.
Page 159: The Tree Structure
5.3 Download Manager Main Window The main window of the Download Manager contains the following sections, from top to bottom: the ServerView Suite header the ServerView Suite menu bars the work area, with a tree structure on the left and various tabs on the right 5.3.1 The tree structure Figure 45: Download Manager tree structure...
Page 160: Task Management Tab
5 User Interface All Servers Shows the servers in a domain which are supported by the current Update Manager. Groups Shows the groups defined by the user. Server icons The icon in front of the server in the tree structure indicates the status of the server: No updates or updates with Severity = normal are required.
Page 161 5.3 Download Manager Main Window Figure 46: Task Management tab In the table, a context menu is available. To open the context menu, right-click an entry in the table. Active Shows whether or not at least one server is assigned to the download task.
Page 162 5 User Interface Buttons Add ... Starts a dialog box in which you specify a new download task. Edit ... Starts a dialog box in which you can change the download task selected in the table. Delete Deletes the download task selected in the table. However, you can only delete a download task if NO servers are assigned to it.
Page 163: Scheduled Tasks Tab
5.3 Download Manager Main Window 5.3.3 Scheduled Tasks Tab This tab contains an overview of the servers available in a domain. The Schedule column shows whether the server was assigned to a download task, and if so, to which one. By selecting certain servers or groups in the tree structure (left), you can restrict the number of servers shown in this tab.
Page 164 5 User Interface Server icons The icon in front of the server name indicates the status of the server. No updates or updates with Severity = normal are required. Updates with Severity = recommended are required. Updates with Severity = mandatory are required. Undefined, no existing inventory available.
Page 165: Log Files Tab
5.3 Download Manager Main Window Buttons Once Immediately Click this button to start a search for updates for the servers selected in the table. Deactivate Removes the server selected in the table from the assigned download task. 5.3.4 Log Files Tab This tab contains information on download tasks already completed.
Page 166 5 User Interface Status icon OK - Last download task performed was successful Error - last download task performed failed Time Shows when the download task was started. Name Shows the name of the server. Result Shows when the log file was created. Group Shows the name of the server group for group tasks.
Page 167 5.3 Download Manager Main Window Buttons View Shows the log file of the download task selected in the table. Delete Deletes the log file of the download task selected in the table. Delete All Deletes all log files. This button remains inactive as long as a check or download is running. ServerView Update Management...
Page 168: Dialog Boxes
5 User Interface 5.3.5 Dialog boxes The Download Manager provides the following dialog boxes. Add Download Server Tasks dialog box Edit Download Server Task Settings dialog box Activate Download Server Tasks dialog box 5.3.5.1 Add Download Server Tasks dialog box In this dialog box, you specify when and how often a download task will be executed, and whether the related log files are to be saved.
Page 169 5.3 Download Manager Main Window Select Date and Time to Start You specify when the download task is to be executed here. Starts the download task as soon as it has been acti- vated. later Starts the download task at the specified time. Select the date, hour, and minutes.
Page 170 5 User Interface Buttons Create Saves the values entered for the download task and closes the dialog box. Close Discards the values entered and closes the dialog box. Help Opens the help for the current dialog box. ServerView Update Management...
Page 171: Edit Download Server Tasks Dialog Box
5.3 Download Manager Main Window 5.3.5.2 Edit Download Server Tasks dialog box In this dialog box, you change the setting that specifies when a download task is executed and how many of the related log files are to be saved. To open the dialog box for a previously selected download task, click Edit ...
Page 172 5 User Interface Frequency You can see how often the download task is to be executed here. The value can only be changed as long as no server is assigned to this download task. Once Execute download task once Hourly Execute download task hourly (This option is currently not available.) Daily...
Page 173: Activate Download Server Tasks Dialog Box
5.3 Download Manager Main Window 5.3.5.3 Activate Download Server Tasks dialog box In this dialog box, you assign one or more servers to a download task. To open the dialog box for a previously selected download task, click Acti- vate ... on the Task Management tab. Figure 51: Activate Download Server Tasks dialog box The output field at the top of the window shows a summary of the values specified for the download task.
Page 174 5 User Interface Buttons >> Copies all servers from the list on the left to the list of servers assigned to the download task on the right. > Copies the servers selected in the list on the left to the list of servers assigned to the download task on the right.
Page 175: Configuration Main Window
5.4 Configuration Main Window Configuration Main Window The main window contains the following elements (from top to bottom): the ServerView Suite header the ServerView Suite menu bars the work area with the tabs The Mail Settings and the Download Settings tab are disabled (grayed out) if you have set a remote repository for updating your soft- ware.
Page 176: General Settings Tab
5 User Interface 5.4.1 General Settings Tab The configuration parameters listed below are displayed on the General Set- tings tab. To modify the properties click Change Configuration. Figure 52: General Settings tab Repository State State of the repository File system repository and database table UpdateRepository are complete incomplete Copy to file system failed.
Page 177 5.4 Configuration Main Window Repository Location Absolute path of the repository. Default TFTP Address IP address of a TFTP server (for components that are updated via TFTP server, e.g. management blades or connection blades). Default Boot Duration The length of time that Update Manager waits for an updated server to restart after reboot.
Page 178: Mail Settings Tab
5 User Interface 5.4.2 Mail Settings Tab The Mail Settings tab is disabled (grayed out) if you have set a remote repository for updating your software. You only need this tab if you want to update your local repository via the Download Service (Download Manager).
Page 179 5.4 Configuration Main Window Mail To Recipient address(es) of the e-mail If more than one address is entered, they are separated by commas. Additional recipient addresses If more than one address is entered, they are separated by commas. From E-mail address of the sender SMTP Server IP address of the SMTP server Port...
Page 180: Download Settings Tab
Download Service (Download Manager). The Download Settings tab shows the details of the connection to the web server of Fujitsu Technology Solutions via which the Download Service is to download new updates. To modify the settings displayed click Change Configuration.
Page 181 5.4 Configuration Main Window Download Web Address URL of the web server use by the Download Service. Default is the web server of Fujitsu Technology Solutions. Protocol used for transferring data from web server Type of the protocol used The comment displays the current kind of connection.
Page 182: Configuration Wizard
5 User Interface 5.4.4 Configuration Wizard You use this wizard to configure the global parameters for Update Man- agement. The wizard has several steps. All required steps are displayed in the tree structure on the left. By choosing Next or Previous, you can navigate the wizard from step to step.
Page 183: Start Step (Configuration Wizard)
5.4 Configuration Main Window 5.4.4.1 Start step (Configuration Wizard) Start is the first step in the wizard. Figure 55: Start step Repository Specifies whether a new repository is to be created. an existing repository is to be used. ServerView Update Management...
Page 184: Repository Step (Configuration Wizard)
5 User Interface 5.4.4.2 Repository step (Configuration Wizard) The selection you made at the Start step (use an existing or create a new repository) determines which fields are displayed in this step. Use existing Repository Figure 56: Use Existing Repository step Repository on Management Station The repository is located on the local management station.
Page 185 5.4 Configuration Main Window The Browse button is only enabled, if you started the Server- View Operations Manager on the management station directly. Repository on Network Drive The repository is located on an other system in the network. Repository Location (UNC Path) Absolute path of the repository on the network drive For Windows: UNC notation should be used...
Page 186 5 User Interface 1. Reboot the management station. 2. In the ServerView Operations Manager open the Configuration applet . 3. Click Change Configuration. 4. In the Start step, select Use existing Repos- itory. 5. Enable option Repository on Network Drive. 6.
Page 187 5.4 Configuration Main Window Create Repository Figure 57: Create Repository step The Browse button is only enabled, if you started the Operations Manager on the management station directly. Import from DVD Imports the repository from the ServerView Update DVD. Source Path Absolute path of the repository to be imported on the DVD.
Page 188 5 User Interface Download from Web Server Loads the repository from the web server of Fujitsu Technology Solutions. Repository Location Absolute path of the repository on the management station. If the specified directory does not exist yet, it is created.
Page 189: Miscellaneous Step (Configuration Wizard)
5.4 Configuration Main Window 5.4.4.3 Miscellaneous step (Configuration Wizard) Figure 58: Miscellaneous step Default TFTP Address IP address of a TFTP server (for components that are updated via TFTP server, for example, management blades or connection blades). Change Opens the Change IP Address dialog box, where you can enter a new TFTP address and test the establishment of a connection to the new TFTP address.
Page 190: Download Settings Step (Configuration Wizard)
Fujitsu Technology Solutions. Reset to Default Value Resets the address of the web server to the default value of Fujitsu Technology Solutions. This is useful in the case that the user has changed the value to test an own web server.
Page 191 5.4 Configuration Main Window Do not use proxy server Enable this option if you want to use the Download Manager without a proxy server. The Download Manager will then ignore all proxy settings. Use predefined proxy settings defined on Management Station Enable this option if you want to use the proxy settings defined on the Management Station.
Page 192: Mail Settings Step (Configuration Wizard)
5 User Interface Mail Service If you enable this option, the next step will be Mail Settings. The persons you define in step Mail Settings are to be informed by email about new updates that have been downloaded by the Download Serv- ice.
Page 193 5.4 Configuration Main Window Mail To Recipient address(es) of the e-mail If more than one address is entered, they are separated by commas. Additional recipient addresses If more than one address is entered, they are separated by commas. From E-mail address of the sender SMTP Server IP address of the SMTP server Port...
Page 194: Activate Step (Configuration Wizard)
5 User Interface 5.4.4.6 Activate step (Configuration Wizard) Activate is the last step in the wizard. Figure 61: Activate step Activate Activates parameter changes in the database. If you have changed the repository, the inventory data of all servers is recreated. The new repos- itory data is read into the database.
Page 195 5.4 Configuration Main Window To use the old repository again, start the configuration wizard. In the Start step, select use existing repository In the Repository step, specify the old repository. ServerView Update Management...
Page 196: Filter Dialog Box
5 User Interface Filter dialog box You can specify which table entries are displayed in a table using the tabs in the Filtering for Column <column name> dialog box. Tables display all rows by default. You can filter a table based on a column and: a specific value (Standard tab) a value range, which may comprise several values (Customize tab) To open the dialog box, click the filter icon...
Page 197: Character Strings (Filter Dialog Box)
5.5 Filter dialog box 5.5.2 Character strings (Filter dialog box) You can enter a character string on the Customize tab. A corresponding table row is displayed for each value in the selected column that coincides with this character string. Figure 63: Tab for character strings in the Filter dialog box <column>...
Page 198: Integer Values (Filter Dialog Box)
5 User Interface 5.5.3 Integer values (Filter dialog box) You can enter a specific number range on the Customize tab. A cor- responding table row is displayed for each value in the selected columns that coincides with this number range. Figure 64: Tab for integer values in the Filter dialog box <column>...
Page 199: Managing Updates
Managing Updates The applications in Update Management enable effective management of updates for your servers and their components. Update Manager Update Manager allows you to install and update firmware and software com- ponents within a domain on PRIMERGY servers using a central man- agement station.
Page 200: Closing Update Manager
6 Managing Updates 6.1.2 Closing Update Manager You can close the Update Manager by closing the main window. To close the Update Manager main window, click the Close icon in the browser window. 6.1.3 Logging on to the Server You must log on to servers that have restricted or not certified access stat- us in order to obtain access to these.
Page 201: Resetting The Update Agent Of A Server
6.1 Update Manager 6.1.4 Resetting the update agent of a server If the update agent of a server is terminated with an undefined status, it may be necessary to reset the agent using the Cleanup function. The update agent must be reset, for example, if a job ends with the error Pending Jobs.
Page 202 6 Managing Updates If a connection to the server cannot be established, this is indicated by Manageable = no. In this case, the logon data is saved under the assumption that it is correct. The access status changes from restrict- ed (or not certified) to trusted.
Page 203: Displaying The Update Log For A Server
6.1 Update Manager 6.1.5 Displaying the update log for a server 1. On the Server Details tab, select the relevant server, see "Server Details tab" on page 2. Click Show Details. The Show Server Details dialog box is dis- pleyed. 3.
Page 204 6 Managing Updates 6. You can further restrict your selection from the tab in the table on the left of this dialog box. If you have also selected servers that have an access status other than restricted, these also appear in the table. However, logging on to these servers has no effect.
Page 205: Copying A Job
6.1 Update Manager 16. Check the IP address of the TFTP server in the TFTP Address field. The value that you configured using the Configuration Wizard is dis- played as the default. If you want to change the TFTP address, click Change TFTP Address.
Page 206 6 Managing Updates 3. Select a server to which the job is to be copied from the Possible Server list. 4. Click >. The selected server is copied to the Destination Server list. 5. Repeat steps 3 and 4 for each server to which you want to copy the job. 6.
Page 207: Releasing A Job
6.1 Update Manager 6.1.7.3 Releasing a job If you establish that jobs can be processed without errors (for example, after a test run on a test computer), you can indicate that these jobs are released. This is for information purposes only and indicates that the jobs can be executed without errors on the individual PRIMERGY servers.
Page 208: Repository Manager
6 Managing Updates Repository Manager The Repository Manager has the following characteristics: It recognizes the relevant update information in the repository It can change properties of the update information (for example, sever- ity) It can release updates It can import the Firmware file directory from the ServerView Update DVD.
Page 209: Editing Updates
6.2 Repository Manager 6.2.3 Editing updates You can edit the individual updates. 1. Select a group in the tree structure. 2. Go to the Updates tab in the Repository Manager, see "Updates tab" on page 128. 3. Select the update you want to edit. 4.
Page 210: Managing User-Defined Groups (Collections)
6 Managing Updates 6.2.5 Managing user-defined groups (Collections) You can use the following procedures to manage user-defined groups. 6.2.5.1 Creating a user-defined group To create a user-defined group, follow the steps below: 1. Go to the Collections tab in the Repository Manager, see "Collections tab"...
Page 211: Releasing Updates In A User-Defined Group
6.2 Repository Manager 5. Edit the group. 6. Click OK to confirm your changes. The dialog box closes and the changes are assigned to the selected component groups and com- ponents in the ServerView database. 6.2.5.3 Releasing updates in a user-defined group You can release updates once a test update has been completed with sat- isfactory results for the components in your user-defined group.
Page 212: Re-Initializing The Repository
6 Managing Updates 4. Click Delete. The Repository Manager opens a dialog box where you must confirm deletion with Yes. 5. To confirm deletion, click Yes. The dialog box closes and the group is deleted. All assignments entered by Repository Manager in the ServerView database are also deleted. 6.2.6 Re-Initializing the Repository You can update your repository on the management station by importing new components from the ServerView Update DVD or another existing repos-...
Page 213 When the process is finished the result of importing components into the current repository is shown. 7. After the import, start the Download Service to download the latest updates from the download site of Fujitsu Technology Solutions. ServerView Update Management...
Page 214: Download Manager
The Download Manager relieves you of the task of performing time-con- suming searches for suitable update information. Information and update files are provided on the web server of Fujitsu Tech- nology Solutions for your server update. The Download Manager first loads the information files to a download directory.
Page 215: General Information On Download Manager
The Download Service of the Download Manager executes the defined down- load tasks automatically as follows: 1. Search on the web server of Fujitsu Technology Solutions for new infor- mation files. 2. Load all new information files to the default download directory.
Page 216: Opening Download Manager
6 Managing Updates 6.3.3 Opening Download Manager There are two ways to open the Download Manager in the ServerView Oper- ations Manager: On the start page of ServerView Suite, choose Download Manager under Update Management. In the ServerView menu bar, choose Update Management/Download Manager.
Page 217: Assigning Servers To A Download Task
6.3 Download Manager 6.3.6 Assigning servers to a download task In order to use a download task, you assign the required servers to it. 1. Go to the Task Management tab. 2. In the table, select the download task you want to use for your server(s).
Page 218: Deleting A Download Task
6 Managing Updates 6.3.8 Deleting a download task If you no longer need the download task, you can delete it. However, you can only delete a download task if NO servers are assigned to it. 1. Go to the Task Management tab. 2.
Page 219: Managing Log Files
6.4 Configuration 6.3.10 Managing log files The Log Files tab shows information on download tasks already completed. Show log file If you want to display the entire log file, select the log file in the table and click View. Delete log file If you want to delete log files, select them in the table and click Delete.
Page 220: Closing The Configuration
Different parameters are displayed according to whether you want to configure a new repository or an existing repository: You can download updates from the download server of Fujitsu Technology Solutions only if the repository is located on the local management station.
Page 221 6.4 Configuration Create Repository 4. Specify the location from where the new repository is to be loaded: from the ServerView Update DVD (Import from DVD) from the web server (Download from Web Server) 5. If you want to import the repository from DVD, select Import from DVD and enter the absolute path of the repository on the DVD in the Source Path field.
Page 222 6 Managing Updates Use Existing Repository 4. Enter the location of the repository: on the local management station (Repository on Man- agement Station) on a system in the network (Repository on Network Drive) 5. Enter the absolute path of the repository in the Repository Loca- tion field in UNC notation.
Page 223 6.4 Configuration 14. Click Next. If you selected the Mail Settings option, the Mail Settings step opens; otherwise the Activate step opens. In this case, skip the next steps and continue with 24. 15. Enter the recipient address(es) in the Mail To field. Multiple addresses must be separated by commas.
Page 224: Filtering A Table
6 Managing Updates Filtering a table You can use the values or value ranges in a specific column to filter the entries in a table. A filter icon on the right of the table header indicates which columns can be filtered: To filter the entries in a table, follow the steps below: 1.
Page 225: Command-Line Interface
Command-Line Interface The Command-Line Interface (CLI) in Update Manager provides a scripting environment for updating system components, and is part of the ServerView Operations Manager. The CLI is installed automatically with the Update Man- ager. The Command-line interface consists of two parts: GFCLI, commands and parameters citfs.bat, a batch job to update a new server and add the server to the ServerList...
Page 226: Call Parameters
7 Command-Line Interface Parameter Description -C (Cleanup) Checks whether all update jobs are finished. If so, the update jobs are deleted. -A (Cancel) Deletes unfinished update jobs -H (Help) Displays the command syntax If the managed server is protected by access control, you must specify the parameters -L and -P when you use the CLI.
Page 227 7.1 GFCLI (Command-Line Interface) -W (WaitForDone command) Waits for the end of the update jobs (Job Status = READY or REBOOT) -R (Reboot command) Starts an explicit restart. -C (Cleanup command) Checks whether all update jobs are finished (Job Status = READY). If so, the update jobs are deleted.
Page 228 7 Command-Line Interface Specifies that the managed system is a management blade server. The parameters -T and -I must also be specified to enable communication with the TFTP server (the latter parameter is only required in the Start- Flash) command. Specifies that the managed system is a connection blade server.
Page 229: Startflash (Command)
7.1 GFCLI (Command-Line Interface) When ServerView Operations Manager is installed the Inventory file can be found in the working directory of the Update Manager following the sub- directory "versionviewsav/<name of MMB>" -K <community> SNMP Community String if not public. 7.1.2 StartFlash (Command) Syntax GFCLI {-S|-O} [-D] -N <system>...
Page 230 7 Command-Line Interface If a connection cannot be established, the command terminates immediately with a timeout. Return values 0 Update started without errors. 1 Ok, no obsolete components found. 2 Timeout (no connection to the managed server). 3 SequenceError - command is not permitted during this phase. 4 An error occurred when the update phase was started.
Page 231: Waitfordone (Command)
7.1 GFCLI (Command-Line Interface) 7.1.3 WaitForDone (Command) Syntax GFCLI -W -N <system> [-F <results file>] [-M -T <IP-addr>] [-B –Z <IP-addr> -T <IP-addr>] [-E -T <IPaddr> -Y <inventory>] Description WaitForDone returns a return value of 0, 4, 8 or 9 if all update jobs have been processed (with or without errors).
Page 232 7 Command-Line Interface Return values 0 Update Ok (job status is READY) All update jobs have been executed without errors. 1 No current job exists (connection established) 2 Timeout (no connection to the managed server) 3 SequenceError - command is not permitted during this phase (a job has PREPARED status) If a GlobalFlash Agent up to V 4.71 is installed on your system, please notice the additional description below.
Page 233: Reboot (Command)
7.1 GFCLI (Command-Line Interface) Update job using GlobalFlash Agent up to V 4.71 When you start an update job, the following dialog is displayed on the man- aged server: If the dialog is answered with Cancel, the command GFCLI -W(=Wai- tForDone) returns the value 3.
Page 234 7 Command-Line Interface Return values Immediate reboot initiated No current job exists (connection established) Timeout (no connection to the managed server) SequenceError - command is not permitted during this phase. - Flash boot status is not Online Reboot required or - no job found with the status REBOOT GFI error The required parameters for access control do not exist.
Page 235: Cleanup (Command)
7.1 GFCLI (Command-Line Interface) 7.1.5 Cleanup (Command) Syntax GFCLI -C -N <system> [-F <results file>] [-L <user> [-P <password>]] [-M -T <IP-addr>] [-B –Z <IP-addr> -T <IP-addr>] [-E -T <IPaddr> -Y <inventory>] Description Cleanup executes the same steps as WaitForDone, but also deletes the update results on the managed server and completes the update procedure.
Page 236: Cancel (Command)
7 Command-Line Interface Return values Update Ok (job status is READY) All update jobs have been executed without errors. No current job exists (connection established) Timeout (no connection to the managed server) SequenceError - command is not permitted during this phase (a job has PREPARED status) Update with errors (job status is READY) At least one job could not be executed without errors.
Page 237 7.1 GFCLI (Command-Line Interface) Description Cancel cancels the execution of the update jobs that have already been transferred to the managed server, and deletes the PREPARED update status. The PREPARED status may exist if another user has used the GUI to execute a Prepare Updates but has not yet executed an Execute Updates;...
Page 238: Result Files
7 Command-Line Interface 7.1.7 Result Files All results of an update procedure are written to the specified results file. In this case, the results are added, which means that the files increase in size. You must manage (delete or rename) these results files yourself. The infor- mation is contained in the files in the form of event blocks.
Page 239: Startflash (Event)
7.1 GFCLI (Command-Line Interface) Job Statuses The following statuses are documented for each individual job in the specific results file: The update job has been transferred to the server. PREPARED The update job is currently being executed. WORKING The update job has been processed correctly. A reboot REBOOT is required to become Job Status = READY The update job has been processed (correctly or with...
Page 240 7 Command-Line Interface Event: StartFlash Event.0=StartFlash Sub-event: Count SubEvent.0=Count Number of components CompCount.0=1 (may be 0) Number of errors NoError.0=0 Event: StartFlash Event.1=StartFlash Sub-event: Result SubEvent.1=Result Object type (component) ObjTypeName.1=MAH3091MC ObjName.1=Disk:PCI1.11.1.SCSI0.0.0 Relevant object Old FW/BIOS version of OldVersion FW.1=5207 the object New FW/BIOS version of NewVersion FW.1=5208 the object...
Page 241 7.1 GFCLI (Command-Line Interface) Examples Error executing AddJob; the list contains error codes for each component. Event.0=StartFlash SubEvent.0=Count CompCount.0=1 NoError.0=1 Event.1=StartFlash SubEvent.1=Result ObjTypeName.1=MAH3091MC ObjName.1=Disk:PCI1.11.1.SCSI0.0.0 OldVersion FW.1=5207 NewVersion FW.1=5208 LastCommand.1=AddJob Error.1=91 ErrorText.1=ERROR[91] couldn't build control file name Error executing StartUpdate; a component list is not available because the error refers to the StartUpdate GFI request.
Page 242: Ready (Event)
7 Command-Line Interface 7.1.7.2 Ready (Event) If the CLI detects the READY job status after it is started, the return values of all updated components appear as follows: Event: Ready Event.0=Ready Sub-event: Count SubEvent.0=Count Number of components CompCount.0=2 (may be 0) Number of errors NoError.0=0 Event: Ready...
Page 243: Cancel (Event)
7.1 GFCLI (Command-Line Interface) Error.2=0 ErrorText.2=ERROR[0] faultless execution 7.1.7.3 Cancel (Event) Event: Cancel Event.0=Cancel Error number in the event Error.0=0 of an error Description of the return ErrorText.0=ERROR[0] faultless value execution 7.1.7.4 SequenceError (Event) This event has no sub-events. This event indicates that a command cannot be executed because Update Manager has an incorrect status.
Page 244: Paramerror (Event)
7 Command-Line Interface 7.1.7.5 ParamError (Event) This event has no sub-events. This event indicates that an unauthorized parameter was used for the specified command. All parameters are checked each time the CLI is called. If unauthorized parameters are used, one line is used to specify where the problem occurred in each case.
Page 245: Batch Files (Examples)
7.1 GFCLI (Command-Line Interface) 7.1.8 Batch Files (Examples) The following examples are based on Windows. If a Linux shell is used, the Linux variable $? must be queried instead of the %errrorlevel% Windows variables in order to test the return value of the CLI command, for example: GFCLI -S -N <system name>...
Page 246 7 Command-Line Interface rem ******************************************************* rem * WaitServerlist initialisation rem * (WaitServerList: temporary subset of Serverlist) rem ******************************************************** if exist svwaitls.txt del svwaitls.txt if exist oklist.txt del oklist.txt rem ******************************************************** rem * Check actual states of all server of the ServerList and StartFlash rem * Only State "No Flash states"...
Page 247 7.1 GFCLI (Command-Line Interface) parameters rem * of the fields in WaitServerList (subset of ServerList) rem ******************************************************** if not exist svwaitls.txt goto doneall :waitnxt if exist del svtmpls.txt for /F "eol=; tokens=1-3 delims=, " %%i in (svwaitls.txt) do call cli- work %%i %%j %%k if not exist svtmpls.txt goto doneall copy svtmpls.txt svwaitls.txt...
Page 248 7 Command-Line Interface File 2 rem ********************************************************* rem * cli-init.bat ************************ rem * **************************************************** rem * Batch File to check states of a special server rem * and to execute StartFlash if states are ok rem * ------------------------------------------------------ rem * Input-parameters: rem * - cli-init server(%1) user(%2) Password(%3) rem * - File "fwpath.txt"...
Page 249 7.1 GFCLI (Command-Line Interface) if %errorlevel%==7 goto noaccess if %errorlevel%==10 goto parerror if %errorlevel%==11 goto memerror if %errorlevel%==0 goto old-ok @echo. @echo Undefined returncode! goto endchk rem ******************************************************** rem * Old Flashs (prepared) detected Cancel them rem ******************************************************** :statenok @echo. @echo Unknown Flash States or flash states "prepared"...
Page 250 7 Command-Line Interface rem ******************************************************** rem * Old Flashs (ready) detected CleanUp them rem ******************************************************* :old-ok @echo. @echo Flash States "ready"(without errors) for server %1 available :old-nok @echo. @echo Flash States "ready"(with errors) for server %1 available goto cleanall :cleanall @echo Who has started them ? Please check! @echo After continue the old flashs are reseted pause...
Page 251 7.1 GFCLI (Command-Line Interface) :c-oldnok @echo. @echo CleanUP - Jobs detected not all ok goto start1 rem ******************************************************** rem * Errors in Check phase rem ******************************************************** :nothtodo @echo. @echo CleanUp or cancel- No flash states ????? goto endchk :timeout @echo. @echo - Timeout goto endchk :statenok...
Page 252 7 Command-Line Interface :nologop @echo. @echo - No logon parameters goto endchk :noaccess @echo. @echo - access denied goto endchk :parerror @echo. @echo - Parameter error goto endchk :memerror @echo. @echo - Memory error goto endchk :nostates for /F %%i in (fwpath.txt) do set fwp=%%i rem ******************************************************** rem * "StartFlash"...
Page 253 7.1 GFCLI (Command-Line Interface) if %errorlevel%==0 goto stflok @echo. @echo Undefined returncode! goto endchk :nothtodo rem ******************************************************** rem * "StartFlash"- nothing to do ! - All componentsare up to date rem ******************************************************** @echo Server %1: "StartFlash"- nothing to do ! - All components are up to date @echo %1 -Nothing to do - Actual Firmware already installed >>oklist.txt goto endchk...
Page 254 7 Command-Line Interface File 3 rem ******************************************************** rem * cli-work.bat ************************ rem * ****************************************************** rem * Batch File to check states after flash of a special server rem * If WaitForDone returned timeout, the server will be added to rem * tmp-list (=WaitServerlist for next schedule) rem * if WaitForDone returned with ready and no error the server will be rem * to oklist rem * ------------------------------------------------------...
Page 255 7.1 GFCLI (Command-Line Interface) :timeout @echo. @echo - Timeout Server %1 - Go on waiting for a minute @echo %1,%2,%3 >>svtmpls.txt goto endwk rem ******************************************************** rem * In case of error after flash, no Cleanup is done rem * Error situation has to be analyzed (see return-file) rem ******************************************************** :readynok @echo.
Page 256 7 Command-Line Interface if %errorlevel%==11 goto memerror if %errorlevel%==0 goto cu-ok @echo. @echo Undefined returncode! goto endwk rem ******************************************************** rem * All component of the server were flashed without error rem * Clean up is done - the Server is set to OK-list rem ******************************************************** :cu-ok @echo.
Page 257 7.1 GFCLI (Command-Line Interface) @echo CleanUp or WaitForDone- Wrong state ??? goto endwk :gfierror @echo. @echo CleanUp or WaitForDone - gfi error ??? goto endwk :nologop @echo. @echo CleanUp or WaitForDone - No logon parameters ??? goto endwk :noaccess @echo. @echo CleanUp or WaitForDone - access denied ??? goto endwk :parerror...
Page 258: Cli Standalone
7 Command-Line Interface 7.1.9 CLI Standalone There is a seperate product "UpdateManagerCLI" that is deliberately meant for environments where there is no ServerView Operations Manager. But because there is no SVOM there is one major restriction, when running under Linux and intending to update a management blade or connection blade: As documented in description of the call parameters (Y option) the Inventory of the management blade or connection blade must exist as a file (Ver-...
Page 259 7.2 citfs.bat (batch job) To execute the tool, open a command prompt and change to specified direc- tory (see above). citfs.bat {<IP-Addr> <servername> <community>}[<User> <Password>][force] Description of the parameters IP-Addr IP-Address of the new server. servername Name of the new server. community SNMP-community string.
Page 260 7 Command-Line Interface Restrictions The repository path might not be a network path. Only standard PRIMARGY server can be integrated, Blade server or ESXi systems cannot be integrated. Return values 0 Script finished successful 1 Server already exists in the ServerList 2 Server not reachable 3 Server status = not manageable 4 No access to the repository (see restrictions)
Page 261: Troubleshooting
In the log file which opens, you will find a hyperlink to a zip file con- taining the diagnostics files for the selected job. Save the zip file and send it to your Support of Fujitsu Technology Solutions. If the update was done successfully but the inventory could not be created...
Page 262 In the log file which opens, you will find a hyperlink to a zip file con- taining the diagnostics files for the selected job. Save the zip file and send it to your Support of Fujitsu Technology Solutions. ServerView Update Management...
Page 263 8.1 Error messages in the Update Manager could not transfer job(s) Job initialization error pending jobs Job is in progress or has not been cleaned up update process aborted Update process was aborted because the CMS was booted Action Execute the CLEANUP function (see "Cleanup Wizard"...
Page 264 8 Troubleshooting Flash Cancelled by User User aborted Flash Abort dialog with Cancel Action Restart the update (via Create Job or Copy Job) after consulting the user of the updating server. Applies: Managed server with operating system Windows GlobalFlash Agent Win <=V4.71.xx configured with Flash Abort dialog User was logged in to the console of the managed server and aborted the Flash Abort dialog with Cancel...
Page 265 8.1 Error messages in the Update Manager job canceled by second failover Error due to multiple switching of the high availability Cluster Action Execute Cleanup. Copy the job and restart it. ERROR_DC_DATA Rescanning error caused by Inventory Task Action Within applet Inventory Manager > tab Manage Diagnostics, check the inventory log-file.
Page 266: Error Messages In The Download Manager
8 Troubleshooting Error messages in the Download Manager If the Download Service has stopped working due to missing credentials or other reasons the following will occur: Scheduled download tasks will not be started Once immediate tasks will remain in the status running All defined tasks will be executed automatically after the ServerView Down- load Service is started again.
Page 267 8.2 Error messages in the Download Manager No supported and manageable server in group The group of servers that was assigned for the download task does not contain supported manageable servers. Download action is not started, logging file is not created. Task aborted The download task is aborted.
Page 268 8 Troubleshooting Initialization error The download action could not be started successfully. Logging file is not created. Possible reason: missing access permissions in the file system (for cre- ating/removing file or directory in workdir or repository directory). Download error The file download from the web server failed. Uncompression error The uncompression of the downloaded files failed.
Page 269 8.2 Error messages in the Download Manager 6. Check the ServerView agents on the server. Remote Access to Repository failed Remote access to the repository failed. Update Check Failed The update check failed. ServerView Update Management...
Page 270: Error Messages In The Configuration Wizard
8 Troubleshooting Error messages in the Configuration Wizard The following error message can occur after activating the configuration task: Configuration task has not been started on Central Management Sta- tion. Please, check if ServerView Download Service is stopped and restart the service. For more details, check system event log mes- sages with source 'ServerView Update Manager'.
Page 271 8.3 Error messages in the Configuration Wizard Check via the Task Manager if the DownloadServer.exe process is still running . The process retries several times to connect to the database and it may take up to 15 minutes until it gives up. Stop DownloadServer.exe via the Task Manager or wait until it stops running.
Page 272 8 Troubleshooting Management Station with OS=RHEL6, using local DVD drive for initializing repository from DVD If you want to initialize your repository from DVD this may fail because you do not have the right permissions for reading the DVD. The mount point itself and the directories above must have read access for user svuser.
Page 273: Error Messages In The Repository Manager
8.4 Error messages in the Repository Manager Error messages in the Repository Manager The following error message can occur after activating an action in the Repos- itory Manager: Repository task has not been started on Central Management Station. Please, check if ServerView Download Service is stopped and restart the service.
Page 274: Problems With Entries In The Tree Structure
8 Troubleshooting Problems with entries in the tree structure A managed server was displayed in the tree structure of the Update Manager / Download Manager. After a check run the managed server is no longer visible in the tree structure. Possible reason The management controller on the managed server is no longer working.
Page 275: Problems With Components
Concerns Event ID 2370 Windows: Event Viewer Linux: /var/log/messages /var/log/fujitsu/ServerViewSuite/SCS/log.SVRemoteConnector WARN: SSL sends error for the 'handshake tests'. This request will be ignored ! It might be missing encryption or problems with authentications. For more technical information see following data: IP=<ipadr>...
Page 276 8 Troubleshooting Event ID 2370 on managed node, caused by Update Management Configuration requirement: CMS: ServerView Update Manager Win/LX (applet of SV Operations Man- ager) >=V 5.0 (includes Remote Connector Service >1.06) Managed node: ServerView Agent Win/LX >=V 5.0 (includes Remote Connector Serv- ice >1.06) ServerView Update Agent Win/LX >=V 5.0 configured with Account Check...
Page 277: Installation/Uninstallation Of Updateable Components Without Using Update Manager
8.9 Installation/Uninstallation of updateable components without using Installation/Uninstallation of updateable com- ponents without using Update Manager Recommendation: Use ServerView Update Manager to update updateable components. If updateable components were updated without Update Manager, follow the instructions below to update data within the ServerView Operations Manager database (Update Manager, Inventory Manager, ...): "drivers and add-on-products"...
Page 278 8 Troubleshooting Firmware/BIOS 1. Update the inventory on the managed node. Windows: ServerView Agents for Windows: Restart Agents. Linux: ServerView Agents for Linux : sh /etc/init.d/SVforceVV.sh 2. Update the inventory on the management station (implicit check is executed): Inventory Manager: Recollect Asset Data from Agents.
Page 279: Index
Cleanup Index GFCLI 225, Reboot Result Files StartFlash WaitForDone Autonomous Support Packages Command-Line Interface 225, Concepts Configuration Batch File Examples (CLI) Closing Main Window Opening Setting Global Parameters Call Parameters Configuration Wizard Cancel (Command) Activate Cancel (Event) Configurations Change TFTP Address Download Settings Cleanup (Command) Mail Settings...
Page 280 Index MemoryError ParamError Ready Deleting a Job SequenceError Deleting a UserDefined Group StartFlsh Display Job Information Display Log File Display Update Information Filter 196-198, Download Manager 214-215 Filtering Activate Download Server Tasks column 196, 198, Add Download Server Tasks table 196, 198, Assigning Servers to Task Flash-Protokoll...
Page 281 Index Main Window Prerequisites on connection blades Configuration Prerequisites on managed servers Download Manager Prerequisites on TFTP server Repository Manager PRIMERGY Support Packages Update Manager Product Detection of PSP Management station Proxy Settings Update 21, 23, Management Station PSP Details 104, Restart Shutdown...
Page 282 Index Installation on the PXE/TFTP Server Installation Update Agent Scheduled Tasks Tab V4.91 SequenceError (Event) Update Data Server Details Tab Update Details Tab Setting Global Parameters Update Information StartFlash (Command) Update Manager StartFlash (Event) Closing Status Copy Job Wizard Update Display Log File Display Update Information Edit Job...

Fujitsu ServerView Operations Manager V6.12 User Manual

1 Introduction

2 Overview

3 Update Procedures

4 Installing Serverview Update Agents

5 User Interface

6 Managing Updates

7 Command-Line Interface

8 Troubleshooting

Quick Links

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Summary of Contents for Fujitsu ServerView Operations Manager V6.12

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