Troubleshooting; Error Messages In The Update Manager - Fujitsu ServerView Operations Manager V6.12 User Manual

8

Troubleshooting

8.1

Error messages in the Update Manager

Below is an overview of the error messages displayed in the Return Text
field in the Job Details dialog box (see
117).
For each message there is a description of the action you can take to elim-
inate the error.
APPL_CURRENTLY_RUNNING
Internal overlap of program runs
Action
In the Job Details dialog, click Show Logfile.
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In the log file which opens, you will find a hyperlink to a zip file con-
taining the diagnostics files for the selected job.
Save the zip file and send it to your Support of Fujitsu Technology
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Solutions.
If the update was done successfully but the inventory could not be created
because the scheduled task of Inventory Manager is already running for this
server:
Check the inventory and the listed updates in Update Manager.
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If data is still old:
Create the inventory manually via Inventory Manager - Server List
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tab - Recollect Asset Data from Agents button.
ServerView Update Management
"Job Details dialog box" on page
261