Fujitsu ServerView Operations Manager V6.12 User Manual page 264

8 Troubleshooting
Flash Cancelled by User
User aborted Flash Abort dialog with Cancel
Action
Restart the update (via Create Job or Copy Job) after consulting the
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user of the updating server.
Applies:
Managed server with operating system Windows
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GlobalFlash Agent Win <=V4.71.xx configured with Flash Abort
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dialog
User was logged in to the console of the managed server and aborted
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the Flash Abort dialog with Cancel
jobs on same server not accepted: "<jobname>" is active
A previously started job is already running on the server
Action
Check Job Details tab for running jobs relating to this server.
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Wait until the running job has finished before starting a new job.
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Previous job for this server was unexpectedly interrupted
Action
Execute a manual cleanup (Server Details tab > select the server >
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click Cleanup).
If the cleanup job produces the same error as the update job, manually
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do the following on the management station:
Change to directory ...\ServerView\ServerView Serv-
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ices\scripts\ServerView\OnlineUpdate.
Check the existence and content of the file <server>.lck.
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If the <jobname> indicated in the error message is mentioned in
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the file <server>.lck, delete this file.
264 ServerView Update Management