Troubleshooting > Responding to Messages
I
Message
Incorrect account ID.*
Incorrect Login User Name or
Password.*
Inner tray is full of paper.
Intermediate transfer unit is not
installed.
Invalid configuration.
*
When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses.
J
Message
Job Accounting restriction
exceeded.*
Job separator tray is full of paper.
*
When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses.
K
Message
KPDL error.*
*
When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses.
Checkpoints
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Are the originals loaded
correctly?
Checkpoints
Is the acceptable printing count
restricted by Job Accounting
exceeded?
Is the maximum capacity of the
job separator tray exceeded?
Checkpoints
—
10-18
Corrective Actions
The account ID was incorrect when
processing the job externally. The job is
canceled. Press [End].
The login user name or password was
incorrect when processing the job
externally. The job is canceled. Press
[End].
Remove paper from the inner tray.
Printing then resumes.
Replace the intermediate transfer unit
(r) to our specified intermediate transfer
unit. See the leaflet supplied with
intermediate transfer unit.
When placing originals on the platen,
place them face-down and align them
with the original size indicator plates.
When placing originals in the optional
document processor, place them face-
up.
Corrective Actions
The printing count exceeded the
acceptable count restricted by Job
Accounting. Cannot print any more. This
job is canceled. Press [End].
Follow the instruction indicated on the
machine and remove paper from the job
separator tray.
Corrective Actions
PostScript error has occurred.
The job is canceled. Press [End].
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