Kyocera ECOSYS FS-C8520MFP Operation Manual page 330

Troubleshooting > Solving Malfunctions
Symptom
Paper often jams.
2 or more sheets are
overlaps when ejected. (multi
feed)
Printouts are wrinkled.
Printouts are curled.
Cannot print.
Cannot print with USB
memory.
USB memory not recognized.
When displaying an image
sent from the machine on the
PC, an image size is shrunk
vertically or horizontally.
Checkpoints
Is the paper loaded correctly?
—
Is the paper of the supported type? Is it
in good condition?
Is the paper curled, folded or wrinkled?
Are there any loose scraps or jammed
paper in the machine?
—
—
Is the paper damp?
—
Is the paper damp?
Is the machine plugged in?
Is the machine powered on?
Are the printer cable and network
cable connected?
Was the machine powered on before
the printer cable was connected?
Is the print job paused?
Is the USB host blocked?
—
Have you selected 200×100dpi Normal
or 200×400dpi Super for the scan
resolution?
Corrective Actions
Load the paper correctly.
Turn the orientation 180 degrees
around in which the paper is
positioned.
Remove the paper, turn it over, and
reload it.
Replace the paper with new paper.
Remove any jammed paper.
Load the paper correctly.
Turn the orientation 180 degrees
around in which the paper is
positioned.
Replace the paper with new paper.
If you experience frequent problems,
turn the cassette heater switch on.
Turn the orientation 180 degrees
around in which the paper is
positioned.
Replace the paper with new paper.
If you experience frequent problems,
turn the cassette heater switch on.
Plug the power cord into an AC outlet.
Turn on the main power switch.
Connect the correct printer cable and
network cable securely.
Power on the machine after
connecting the printer cable.
Resume printing.
Select [Unblock] in the USB host
settings.
Check that the USB memory is
securely plugged into the machine.
Select a scan resolution other than
200×100dpi Normal or 200×400dpi
Super when sending an image.
10-10
Reference
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9-23
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