Kyocera ECOSYS FS-C8520MFP Operation Manual page 337

Troubleshooting > Responding to Messages
F
Message
Failed to send the file
information.
Failed to specify Job
Accounting.*
Failed to store job retention data.
Finisher failure.
Finisher tray is full of paper.
Fuser unit is not installed.
* When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses.
Checkpoints
Is the machine and the PC to
which the scanned image is to be
sent connected to the network?
Is the account information (user
ID, password) used to access the
shared folder to which the
scanned image is to be sent
incorrect?
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Is the acceptable storage
capacity exceeded for the
document finisher tray?
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10-17
Corrective Actions
Check the network and SMB settings.
- The network cable is connected.
- The hub is not operating properly.
- The server is not operating properly.
- Host name and IP address
- Port number
Check the following settings of the PC to
which the scanned image is to be sent.
- Host name
- Path
- Login user name
NOTE: If the sender is a domain
user, specify the domain name.
[Login User ID]@[Domain Name]
Example: sa720XXXX@km
- Login password
- Folder share permissions of the
recipient
Failed to specify Job Accounting when
processing the job externally. The job is
canceled. Press [End].
The job is canceled. Press [End].
Insufficient free space in the Job Box.
Try to perform the job again after
printing or deleting data from the Job
Box.
Contact your Service Representative.
Press the System Menu/Counter key,
[Adjustment/Maintenance], [Service
Setting] and then [Reset Disable
Function Mode]. Press [Execute] to
perform Reset Disable Function Mode.
Remove paper from the document
finisher tray.
Replace the fuser unit (h-1) to our
specified fuser unit. See the leaflet
supplied with the fuser unit for details.
Reference
Page
2-8
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