Lexmark M410 - Optra B/W Laser Printer Service Manual page 53

4045-XXX
Printer does not recognize Tray 2 is installed
FRU
1 Tray 2 Interconnect Cable
Printer displays message "Insert Tray 1" when trying to print from
Tray 2
FRU
1 Tray 1 Inserted Sensor
200 Paper Jam message displays, paper is jammed before the
input sensor OR Tray 2 Empty message displays when tray 2 has
paper in the tray.
FRU
1 Paper Path/Guides/Tray 2
2 Pick Roll
3 Solenoid
Action
Make sure the printer is positioned
correctly on top of tray 2. The tray 2
interconnect cable contacts must
engage the tray 2 cable on the base
printer. Replace the cable if the
contacts are defective.
Action
Check the tray 2 option for correct
installation with the base printer. Run
the Sensor Test in the Hardware Test
Mode to verify the printer detects the
tray 1 present sensor. If the sensor is
not detected, check the sensor for
correct installation and connection at
the tray 2 board. If the installation is
correct, replace the sensor.
Action
Check the paper path for any foreign
objects. Make sure tray 2 is fully
installed and the lift plate raises
when the tray is inserted.
Check the pick roll for signs of wear
and correct installation. Replace as
necessary.
Check the solenoid for correct
operation. Use the Solenoid Test to
check for correct operation. Replace
as necessary.
Diagnostic Information
2-27