Getting Help - Enterasys RoamAbout RBT-8110 Installation Manual

Getting Help

For additional support related to the product or this document, contact Enterasys Networks using
one of the following methods:
World Wide Web
Phone
Internet mail
To send comments or suggestions concerning this document to the Technical Publications Department:
techpubs@enterasys.com
To expedite your message, please include the document Part Number in the email message.
Before contacting Enterasys Networks for technical support, have the following information
ready:
• Your Enterasys Networks service contract number
• A description of the failure
• A description of any action(s) already taken to resolve the problem (for example, changing
mode switches or rebooting the unit)
• The serial and revision numbers of all involved Enterasys Networks products in the network
• A description of your network environment (such as layout, cable type, other relevant
environmental information)
• Network load and frame size at the time of trouble (if known)
• The device history (for example, if you have returned the device before, or if this a recurring
problem)
• Any previous Return Material Authorization (RMA) numbers
xii About This Guide
Electrical Hazard: Warns against an action that could result in personal injury or
death due to an electrical hazard.
Riesgo de electrocución: Advierte contra una acción que pudiera resultar en lesión
corporal o la muerte debido a un riesgo eléctrico.
Elektrische Spannung: Warnung vor sämtlichen Handlungen, die zu Verletzung
von Personen oder Todesfällen – hervorgerufen durch elektrische Spannung –
führen können!
Warning: Warns against an action that could result in personal injury or death.
Advertencia: Advierte contra una acción que pudiera resultar en lesión corporal o la
muerte.
Warnung: Warnung vor Handlungen, die zu Verletzung von Personen oder gar
Todesfällen führen können!
http://www.enterasys.com/services/support
1-800-872-8440 (toll-free in U.S. and Canada) or 1-978-684-1000
For the Enterasys Networks Support toll-free number in your country:
http://www.enterasys.com/services/support/contact/
support@enterasys.com
To expedite your message, please type [RoamAbout] in the subject line.